Wendy Wu Tours launches new and improved ‘Wuniversity’ – the online training portal for agents

Escorted touring specialists, Wendy Wu Tours, have launched a new, improved and completely refreshed version of their online training portal for agents, Wuniversity. Housed on the operator’s dedicated agents’ website, www.wendywutours.co.uk/agents , the tool enables agents to learn about the diverse destinations, experiences, and touring styles available from Wendy Wu. Once agents have completed all training modules in Wuniversity, they will be awarded a ‘Wendy Wu Tours Specialist Agent’ certificate and badge.

In addition to Wuniversity, the dedicated agents’ website also includes a new, quick, and easy reference tool, called the ‘Matrix’, which gives agents all the top ‘need to know’ facts and figures across all the operator’s destinations, as well as linking destinations and countries with supporting tours that travel to and through respective destinations. The dedicated agent’s website, which now includes the Matrix and revamped Wuniversity, now provides agents with access to a huge range of knowledge. Agents can easily access all of Wendy Wu Tours’ product information, read destination and country highlights, as well as finding about incentives, fam trips and upcoming educationals and training programmes. Independent agents and homeworkers can also access this wealth of knowledge, via the agents’ website, whenever they want to learn about the operator’s latest initiatives, news, and destinations.

Commenting on these new additions to the agents’ website, Gary King, head of trade sales at Wendy Wu said: “We have a fantastic relationship with the trade, who have supported and stuck by us over the last two years, and so now, with international travel returning to normal, we want to give our agents all the knowledge and tools to equip them with the passion and confidence to both attract and retain customers in the touring sector, helping their businesses to grow, and give them the confidence to offer the best Wendy Wu tour to their clients. Our fully supported and interactive agents’ website, now encompassing our new-look Wuniversity programme and completely new Matrix tool, offers all agents and homeworkers alike, a one-stop shop to find everything they need to know and learn, through a few easy clicks.” King goes on to say: “Wuniversity is a live system and will be reviewed and refreshed as part of our ongoing development and that of our agents’. As new destinations, tours and brochures are added to the portfolio, we will add associated and respective training modules to Wuniversity to help agents increase sales and grow business.”