Handy has made it possible for hotel operators to engage with guests through all stages of the travel journey, even as they step out of the actual hotel.
TrustYou ushers in the new year with a new all-in-one guest feedback platform, which features a singular login account and a streamlined user interface.
Bad travel and hospitality services. Scripted customer care messages. Slow assistance. Mix them all together with social media, and you have a potential customer service hot spot for travel…
Felix Lee Zheng De looks like any other Singaporean engineering student: lanky, bespectacled, wearing jeans and trainers, raring to go anywhere. What sets this twenty-something apart is that…