hospitality

A new report from online travel platform Agoda points out the need for hoteliers to get with the times in terms of travel trends spearheaded by Gen Z travellers.

HVS-ANAROCK shares that 2025 has begun on a strong note for the Indian hotel sector, with occupancy rising by 2-4 % year-on-year (y-o-y) in Jan 2025

WeHub’s Meet the Experts (MTE), one of Asia’s largest conferences for the real estate and hospitality sectors, makes its way to Ho Chi Minh City on 18th March.

A Book titled ‘Harmonizing Human Touch and AI in Tourism & Hospitality’ by IIHM’s Founder Dr. Suborno Bose also launched

Amora Hotels & Resorts is positioning itself for a new phase of expansion in Asia Pacific as it prepares to introduce its unique style of customer-centric luxury hospitality to new…

Sabre Hospitality, a division of Sabre Corporation, a software and technology provider that powers the global travel industry, and Uplift, the leading Buy Now Pay Later solution for the…

Skal International Bangkok, a vibrant hub of hospitality and tourism professionals, proudly announces the results of its Annual General Meeting held at the  Hyatt Regency Sukhumvit Bangkok.…

In a significant move aimed at enhancing the tourism and hospitality sector, BookingJini, a leading technology solution provider for the hotel industry, proudly announces its strategic…

A well-established triathlon circuit over the years, a series of locations dedicated to tourism and hospitality, and the opportunity to experience a holiday discovering unique territories

The new Philips Signage 3000 EcoDesign Series QE-Line, delivers unrivalled 4K UHD video and picture performance while running on half the power compared to other models.

In a historic moment of luxury hospitality, Waldorf Astoria Hotels & Resorts, renowned for its iconic luxury brand under Hilton has announced its expansion into the heart of Egypt and…

Australasia’s leading apartment hotel brand signs agreement for Amadeus’ Agency360 +® to gain access to the industry’s most robust business travel insights

UKHospitality has tabled its significant opposition to any extension to the late night levy and reiterated the need to abolish the outdated levy.

Are you tired of the same old hotel experience? Are you looking for something different and exciting? Look no further than mystery hotels, the latest trend in hospitality that offers an…

The rise of Artificial Intelligence (AI) technology has the potential to disrupt various industries, and the travel industry is no exception. This week I read an article that points to a…

Responding to news of a fresh wave of rail strikes this winter, UKHospitality Chief Executive Kate Nicholls, said: “Continued rail strikes have had a huge impact on our hospitality sector;…

Responding to the Chancellor’s Autumn Statement, UKHospitality Chief Executive Kate Nicholls, said: “The Chancellor painted a grim picture of what we’re facing as a nation and Britain’s…

Ahead of the Autumn Statement, new analysis by  trade body UKHospitality reveals that business rate bills could go up by more than a third, leaving firms facing collapse.

Amadeus travel agents can now pay for Booking.com accommodations using even more virtual payments from a wide range of participating banks. 

As countries in Asia Pacific actively lift travel restrictions, Amadeus’ business intelligence data is showing strong recovery indicators for the remainder of 2022, and evidence of growing…

As more travelers have become aware of sustainability and its benefits, many sectors within the hospitality industry such as travel, hotels, airlines, transportation, retail, etc tend to…

Leisure travel is booming, whereas business travel is lagging! The vaccine rollout has made it possible for the global hospitality industry to get back on track where leisure travelers are…

In August 2021, Tranio joined forces with the International Hotel Investment Forum (IHIF) to conduct a joint survey on the impact the global COVID-19 pandemic has had on the hospitality…

It’s time for the hospitality industry to start rethinking how it measures success. That means looking beyond revenue and making hotel profitability the goal. Consider the performance of…

After many years of living abroad, I recently returned for a visit to my old home city, Christchurch. A trip that was an emotional homecoming which was as enlightening as it was sad. For…

By the end of second quarter of this year, the total hotel construction pipeline in Canada has hit an all-time high with 273 projects and 35,787 rooms, according to the latest report…

Europe’s hospitality industry has reported positive results with an ever-increasing number of hotels being constructed this year, according to the latest data from STR. The company’s…

How many people book flights via OTA compared to hotels? How many business travellers incorporate leisure into their trips? Do travellers actually care about loyal programmes?

Hotel ICON is the first in Hong Kong to partner with UpsellGuru to offer online bidding for upgrades and ancillary provisions to its direct booking guests. 

UpsellGuru, based in Germany with a satellite office in Malaysia, has become a favourite of boutique chains and independent brands in the luxury side of hospitality for this reason. Launched…

We’ve met Siri on iOS. We’ve met Alexa on Android. And now, say hello to Angie - a voice-activated, guest-room assistant for the hotel environment.

We got in touch with Unified Inbox CEO and founder Toby Ruckert, to figure out how seemingly disparate interests could create a platform that allows for a harmonious relationship between…

IoT and AI come together through Unified Inbox (UIB), which enables people to talk with all of their smart devices through a single integrated API.

Twistar, a mobile device that harnesses feedback into actionable data, provides engagement that businesses can customise & customers can enjoy.

Pace promises that it will allow hotels to work less in order to change rates more frequently and accurately thanks to its platform's AI and analytics tech.

Five companies recently pitched for Hotel Jumpstart, a mentorship-driven accelerator programme to support the most innovative travel tech startups.

The Know translates the mystery shopper format into a smart, innovative and exclusive mystery guest service. It’s an invitation-only online club where seasoned travellers with discriminating…

Bad travel and hospitality services. Scripted customer care messages. Slow assistance. Mix them all together with social media, and you have a potential customer service hot spot for travel…