artificial intelligence

API-first open property management platform Apaleo officially revealed Agent Hub, the first-ever AI agent marketplace for the global hospitality sector, on Thursday, 27th February. 

Award-winning lifestyle boutique hotel brand Ovolo Hotels announced a strategic alliance with digital marketing solutions provider Nodal.

SriLankan Airlines recently introduced Yaana, an artificial intelligence (AI)-powered chatbot to augment its customer service facilities.

Global booking technologies firm Travelport and Azerbaijani flag-carrier Azerbaijan Airlines renewed their content distribution agreement today, 5th February.

Keisei Electric Railway Company introduced facial recognition ticket gates for several trains plying routes connecting major Tokyo stations and Narita Airport.

The International Air Transport Association (IATA) announced that the 2025 edition of the World Legal Symposium (WLS) will examine the legal implications of evolving forces shaping aviation.

Artificial Intelligence (AI) is raising the competitive index for hotels as they vie to get hold of the best tech-savvy hospitality solutions available.

United Airlines has begun using Language Learning Models (LLMs) and artificial intelligence, such as ChatGPT, to inform customers about the status of their flights, which has resulted in a…

Japan Airlines Co Ltd (JAL) and the NEC Corporation (NEC) recently conducted a joint trial of the upcoming NEC Baggage Counting Solution.

Experts pointed out the uneven recovery of the Asia Pacific travel market post-pandemic at the recently concluded Web in Travel conference in Singapore.

Natural Language Processing (NLP) startup Aiello just announced its partnership with Millennium Hotels and Resorts (MHR). 

Taiwanese independent airline EVA Air officially launched its 24/7 customer service, offering around-the-clock support exclusively in English and Chinese. 

ANA Future Frontier Fund LP, the corporate venture capital fund of ANA Holdings Inc, announced its investment in Tokyo-based artificial intelligence (AI) research firm Sakana AI KK on…

Speakers at this year’s Tourism Innovation Summit (TIS) recently discussed the impact of artificial intelligence (AI) in the tourism sector and European regulations related to its use. 

Appier announced that its technical partnership with Vietnamese tourism company Vietourist has been successful.

Asian online travel platform Klook and Google Cloud today announced an expanded AI partnership that will equip the former’s entire organisation with a shared AI infrastructure layer to…

As travel technologies evolve, AI could prove to be a solution for travel agencies' marketing and promotions initiatives.

In 2003, a group of renowned comedians, previously from the D-Generation and scriptwriters of films like The Castle and The Dish, decided it might be fun to write a guide book on a country…

The recent launch of ChatGPT has launched a serious discussion regarding the broader use of Artificial Intelligence.

Singapore-based global technology company CrimsonLogic, a leader in digital trade facilitation solutions and part of the PSA Group, announced that it has entered into a strategic…

Like all businesses, Artificial Intelligence (AI) is becoming an integral part of the hospitality industry.

Tourism Innovation Summit 2022 has once again hosted the Touristech Startup Fest entrepreneurship competition

DataArt, a global technology consultancy, has predicted the top 5 travel and hospitality tech trends for 2019.

According to 2017 Pew Research, almost half of Americans use voice-controlled digital assistants, mostly on their mobile phones, and three quarters of them believes that the same assistants…

Not content with creating robot baggage handlers at Kansai International Airport and Osaka International Airport, SITA is now promising to end the frustration and expense of lost baggage…

Group trip organisers and business travellers in multinational organisations can now breathe easier thanks to a new platform where they can plan multi-origin group travel for face-to-face…

We sat down with Tink Labs founder and CEO Terence Kwok to learn why this sharp-eyed Hong Kong native and his product have both reached rock-star status in the hospitality and tourism scene.

We got in touch with Unified Inbox CEO and founder Toby Ruckert, to figure out how seemingly disparate interests could create a platform that allows for a harmonious relationship between…

IoT and AI come together through Unified Inbox (UIB), which enables people to talk with all of their smart devices through a single integrated API.

Twistar, a mobile device that harnesses feedback into actionable data, provides engagement that businesses can customise & customers can enjoy.

Pace promises that it will allow hotels to work less in order to change rates more frequently and accurately thanks to its platform's AI and analytics tech.

Zumata, which claims to be the "world’s only artificial intelligence-powered hotel distribution and technology company", is expanding into Asia. Having established a presence in North…