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Asia

USA, Australia and India remain the UK’s top tourism markets

A study by ForwardKeys, the travel analytics firm, has produced rankings of the top long-haul inbound tourism markets for the UK.

Entrepreneurs

‘I built a travel data start-up because of a selfish desire to keep in touch’

Andres Fabris earned a finance degree from the University of Texas at Austin in the hopes of working in the finance side of the IT industry. Instead, he has spent 23 years growing, then disrupting, the travel industry: leadership roles in Sabre, World Choice Travel and Travelocity prepared him to build a web-based travel proximity alert service that would allow him to stay in touch with his classmates after finishing graduate school. This became Traxo, which is now a rising star in travel data aggregation and itinerary intelligence analysis.

Corporate & Business

Startup that lets multiple travel groups meet halfway hailed in 2018 Business Travel Show

Group trip organisers and business travellers in multinational organisations can now breathe easier thanks to a new platform where they can plan multi-origin group travel for face-to-face meetings.

Face‑to‑Face

Can hoteliers trust TrustYou?

Hospitality and travel professionals should not miss this Q&A with CEO and co-founder Benjamin Yost

Asia

Young travel tech rock star seeks to connect traveller and hotelier needs

We sat down with Tink Labs founder and CEO Terence Kwok to learn why this sharp-eyed Hong Kong native and his product have both reached rock-star status in the hospitality and tourism scene.

Face‑to‑Face

“Every musician is born an entrepreneur” – how piano theory helps the founder of a messaging start-up

We got in touch with Unified Inbox CEO and founder Toby Ruckert, to figure out how seemingly disparate interests could create a platform that allows for a harmonious relationship between customers and service providers in the travel, tourism and hospitality industries.

Americas

‘Talk less, listen more:’ Harnessing data out of customer sentiment with Twistar

Twistar, a mobile device that harnesses feedback into actionable data, provides engagement that businesses can customise & customers can enjoy.

Asia

Keeping revenue and guest satisfaction handy

Handy has made it possible for hotel operators to engage with guests through all stages of the travel journey, even as they step out of the actual hotel.

Europe

Pace keeps hotel prices in step with market demand

Pace promises that it will allow hotels to work less in order to change rates more frequently and accurately thanks to its platform's AI and analytics tech.

Global

TrustYou boasts multiple guest feedback solutions in one login

TrustYou ushers in the new year with a new all-in-one guest feedback platform, which features a singular login account and a streamlined user interface.

Consumer

CBInsights reviews 2017 trends in travel tech start-ups and investments

Tech analyst company CBInsights argues that travel tech is evolving faster than Pokemon.

Consumer

Genuine traveller insights keep hotels in The Know

The Know translates the mystery shopper format into a smart, innovative and exclusive mystery guest service. It’s an invitation-only online club where seasoned travellers with discriminating tastes are vetted as real paying guests before they can share honestly, comprehensively and anonymously about their hotel stays. Founded by former bankers Mané Ryatt and Fiona Adams, who channel into the business their twin passion for travel and problem-solving, The Know assures luxury and boutique hotel clients of detailed, confidential, qualitative insight and analytics using sophisticated, customisable surveys.

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