Singapore Changi Airport, which welcomed approximately 67.7 million passenger movements in 2024, has been named the World’s Best Airport 2025 at the prestigious Skytrax World Airport Awards, held during the Passenger Terminal EXPO in Madrid. This marks the 13th time Changi Airport has earned this prestigious honour, reaffirming its position as a world-class aviation hub renowned for innovation, service excellence, and passenger comfort. In addition to the top accolade, Changi also won awards for the World’s Best Airport Dining, World’s Best Airport Washrooms, and Best Airport in Asia — bringing its total tally to over 690 airport awards to date.
Yam Kum Weng, Chief Executive Officer of Changi Airport Group, said: “Changi Airport is honoured to be named by Skytrax as the World’s Best Airport for the 13th time. It is indeed gratifying to receive this recognition, and this certainly encourages us to continue to strive to provide the best travel experience. We thank all our passengers for their vote of confidence. And we’re especially grateful to the Changi Airport community, whose unwavering commitment to service excellence has made this award possible. As air travel continues to grow, we look forward to welcoming passengers to experience the magic at Changi Airport.”
Commenting on the achievement Edward Plaisted, CEO of Skytrax, said: “It is a great achievement for Singapore Changi Airport to receive the highest award as the World’s Best Airport 2025, this being a record-breaking 13th time in the awards history that they have scooped this award. The diversity and expansive choice of dining outlets is also recognised with Changi Airport winning the award for the World’s Best Airport Dining. With washrooms being a major driver of customer satisfaction during their airport experience, we congratulate Singapore Changi Airport on receiving the first ever World’s Best Airport Washrooms award.”
Enhanced Global Connectivity
In 2024, Changi welcomed eight new passenger airlines to the Changi family, including Aero Dili, AirAsia Cambodia, Air Canada, Air Japan, Loong Air, Peach Aviation, Tianjin Airlines and West Air. It also added 11 new passenger city links to its growing network, connecting Singapore to Broome, Brussels, Guiyang, Kertajati, Lhasa, Linyi, Malacca, Phu Quoc, Quanzhou, Vancouver, and Wenzhou, enhancing Changi’s strategic position as a major transit and destination hub.
Enhancing Experiences & Amenities for Indian Travellers
In addition to its lush gardens, unique attractions and relaxing and thoughtful amenities, Changi continues to enhance offerings for Indian travellers, which are a growing visitor group for the airport.
- The Free Singapore Tour offered to passengers with at least 5.5 hours of transit time is a standout complimentary experience available at Changi Airport. Indian travellers are among the top 3 nationalities of travellers who enjoy this 2.5 hour guided tour. Running six times a day, the tours feature refreshed itineraries—including the newly introduced Singapore River and Marina Bay Sands Tour—giving transit passengers an enriching glimpse into Singapore’s vibrant cultural heritage and iconic attractions.
- The Shop & Dine Privileges at Changi Airport continues to be a crowd favourite with Indian travellers, allowing them to redeem up to $20 worth of Changi vouchers, which can be used at dining and retail outlets across the airport’s four terminals.
Changi goes beyond being an airport—it is a destination in itself, delivering hospitality, relaxation, and retail therapy under one roof. Its commitment to enhancing every passenger’s journey, whether in transit or at departure-arrival, makes it a consistent winner on the global aviation stage.
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