Sentec PMS: Ushering Archipelago into a modern era of hospitality tech

Despite years of testing various property management systems, Archipelago International, Southeast Asia’s largest hotel chain, found themselves perpetually dissatisfied, consistently facing a solution that fell short of their needs. The continuous search for a suitable PMS became a commonplace narrative within the company for more than a decade.

This dilemma is due to the fact that the hospitality industry is nothing if not challenging and dynamic. Technologies that promise to bring forth modernization and streamlined operations are plentiful, but few manage to truly resonate with the hotel’s depth of needs. This disparity often lies in the simple fact that many of these solutions are crafted by companies and teams who are disconnected from the ground realities of the hospitality industry.

Responding to this critical gap in the market, Sentinel Tech, an ensemble of technologists with significant experience in the hospitality industry, rose to the occasion. Armed with insider knowledge of the industry’s challenges, they designed Sentec PMS, a product that strives to resolve the specific difficulties that hoteliers face.

One aspect that distinguishes Sentec PMS in the cluttered PMS landscape is its cloud-native, 100% web-based architecture, and auto-healing system. It takes the convenience of web-based solutions and fortifies it with reliable, robust security and performance – a core element where many PMSs falter. The system goes beyond being merely online – it is designed to fully utilize the expansive capabilities of the cloud.

Sentec PMS also brings in a fresh perspective on pricing, veering away from feature-based pricing to a cloud-inspired, usage-based model. This unique approach enables costs to be in line with the hotel’s revenue flow, creating a more flexible, accommodating financial framework.

Some standout features of Sentec PMS include:

• Cloud-native and 100% web-based: No software or hardware installations necessary, enabling easy, anywhere access to the hotel’s data from any device with a web browser.
• No initial investment: Eliminates the usual large upfront investment most PMS require.
• All-In-One Solution: Front office, Point of Sales and Finance all-in-one.
• Robust and Self-healing: The system automatically replicates hotel data across three separate data centres in a heartbeat. This means hotel data stays safe and the PMS stays up and running, no matter what.
• Shared Prosperity: Sentec PMS’s fee structure adapts to your hotel’s monthly performance, ensuring lower costs during periods of decreased revenue.

Sentec PMS takes pride in its adaptability, offering customizable solutions to meet individual hotel’s needs, rather than a one-size-fits-all solution.

This PMS is designed with the versatility to accommodate establishments of all sizes. From quaint independent hotels to expansive multi-country chains like Archipelago International, Sentec PMS aims to be the nimble but reliable bedrock on which hotels can peer over their competition.

After an extensive search and having sampled numerous systems, Archipelago International’s choice of Sentec PMS is a testament to its functionality, reliability, and effectiveness. To learn more about how this revolutionary solution can help your establishment, reach out to SentinelTech.com to schedule a demo today.

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