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Southwest signs ten year commitment to Amadeus Sky Suite by Optym
American domestic airline Southwest Airlines has announced it has entered into a long-term agreement to bring the Amadeus Sky Suite by Optym to its operations, in order to upgrade its scheduling capabilities. According to the carrier the new technology, which includes five new solutions including SkyMAX for network optimization, SkySYM for network simulation, SkyPLAN for frequency and capacity optimization, SkyCAST for network planning and SkyWORKS for intelligent schedule development. The suite of five industry-first solutions gives Southwest the most comprehensive and advanced technology for all its network planning, simulation, forecasting and optimization needs. These tools will enable Southwest to boost the efficiency of its network which handles upwards of 4,000 flights every day. “Better route planning techniques” The ten-year agreement can be seen as the seal of approval by Southwest Airlines who were the first company to sign up for Optym’s SkyMAX and SkySYM tools three years ago. These solutions were expanded when Amadeus and Optym announced a partnership in 2016 to develop and market the full suite together on a global scale. “These new tools will enable us to offer more to our customers through better route planning techniques and uncovering new ways to continue growing our network in a meaningful way,” said Adam Decaire, vice president of network planning at Southwest Airlines. “We are thrilled to continue our partnership with Amadeus and Optym and look forward to building an even stronger network planning team.” “At Amadeus, we value the opportunity to support Southwest in its strategic investments to deliver continued growth,” said Elena Avila (above), executive vice president of airlines in the Americas. Avila went on to add: “Deepening our partnership with this long-term commitment for flight scheduling is a testament to how well our companies work and innovate together. We believe airlines of all sizes, across the globe, will benefit from these innovative new technologies. Southwest is an ideal inaugural customer to demonstrate the breadth of those benefits."
W Kuala Lumpur’s Premium Suites – luxury suites with skyline views that deliver the ‘wow’ factor
A stand-out, even dazzling, element of W Kuala Lumpur are its Premium Suites, which promise more than just a memorable stay but rather ‘a journey into the upper echelon of hotel luxury’. Designed to wow guests beyond their expectations, these top-tier abodes are lavish, spacious and lifestyle-oriented and they come with a view. To describe the Premium Suites - of which there is one EWOW Suite, two WOW Suites and 14 Marvelous Suites - as merely luxury suites with skyline views almost seems an understatement. The EWOW Suite boasts a front row seat to the breathtaking Petronas Twin Towers, a particularly mesmerizing sight at night as the iconic landmark bathes its surroundings in an alluring glow. One WOW Suite provides an unobstructed view of the Kuala Lumpur Tower, while the second WOW Suite serves up a dual panorama featuring both the Petronas Twin Towers and Kuala Lumpur Tower. The EWOW and WOW Suites also impress with their size. The WOW suites span a stately 175 sq m while the EWOW Suite is spread across a staggering 520 sq m. While being a supremely spacious abode for couples or families, they also make for grandiose settings for any manner of event from birthday parties or bachelorette parties to class reunions or large social gatherings. They also offer a wonderful vibe for more intimate occasions where spacious luxury is a desired factor, be it a rendezvous of old friends or newer acquaintances. While each of the EWOW and WOW Suites are distinct, they share common high-end features and, like all the hotel’s 150 rooms and suites, embody both the traditional and modern elements of the Jungle City. They have W essentials such as signature W beds with traditional accents like indigenous “Wau” tassels commonly seen on Malaysian kites and pixelated versions of batik designs, a pillow menu, and state-of-the-art entertainment system. Each has a living/sitting area, separating living room, marble bathroom, balcony or terrace and writing desk, while appointments include a minibar, coffee/tea maker, in-room safe, hairdryer, iron and ironing board, TV with premium movie channels and cable/satellite, and complimentary wireless internet. The EWOW Suite also boasts a walk-in closet, plunge pool, exercise bike, treadmill and in-room spa table. Book a stay in the EWOW or WOW Suites and prepare to be wowed. Experience for yourself the bold decor, the exquisite flair, dynamic style and sublime comfort of these iconic W Kuala Lumpur suites. The Anything-But-Ordinary Marvelous Suites The Premium Suites line-up at W Kuala Lumpur also includes 14 Marvelous Suites, which offer their own anything-but-ordinary experiences in comfort, luxury and space. Measuring 105 sq m, these come in Suite, 1 King and Suite, 1 King, Twin Towers view categories, and feature a distinct separation between the living room and bedroom in effect providing two luxurious spaces in one. They also have a marble bathroom, walk-in closet and writing desk, and are appointed with a minibar, coffee/tea maker, in-room safe, hairdryer, iron and ironing board, TV with premium movie channels and cable/satellite, and complimentary wireless internet. All of the Marvelous Suites offer the option to connect to a Wonderful or Spectacular category room, which adds a further 42 sqm of space. See how easy it is to feel - well, marvellous - in your own Marvelous Suite and book a stay today. To book a Marvelous Interconnecting Room, call the reservations team direct on +603 2786 8888 or email to reservations.wkualalumpur@whotels.com. Whatever/Whenever - For All Wants And Needs Making the Premium Suite experience even more unforgettable, is the brand’s Whatever/Whenever service. This is a key element of the W Hotels guest experience, and is designed to provide luxury without limitation or boundaries. Available at any time day or night, the service is aimed at meeting guests’ every want or need. As W Hotels puts it: “The ultimate luxury is the freedom and self-confidence to be yourself wherever you are, wearing whatever you like, doing whatever you choose with whomever you please.” The Dining Scene To Be Seen In Guests can embark on an epicurean adventure at W Kuala Lumpur, at its Pan-Asian and redefined Chinese classic cuisine restaurants, fashionable cocktail spot and trendy rooftop bar. Flock Spread out across the hotel’s 8th floor is the Pan-Asian grill destination that is Flock. Open from 6.30am til 10.30pm, this vibrant all-day dining locale features a vast open kitchen and a tantalizing menu of bold culinary creations inspired by the rich flavours of Asia. Every other Friday is Seafood Night at Flock, serving up an oceanic feast of delights like succulent shrimp and exquisite oysters. Yen Yen redefines Cantonese classics, in an elegant and convivial atmosphere that blends imperial ambiance with modern Oriental elements. Open Tuesday to Sunday for lunch and dinner, it serves avant-garde Chinese dishes with a fusion twist. WET Deck WET Deck transcends the conventional pool bar experience, with cutting-edge mixology, bold modern design and a playful attitude. Perched on the hotel’s 12th floor and with the Petronas Twin Towers as a backdrop, this is a place to see and be seen. Monthly WET Sessions with DJs are a popular draw. WET Deck is open from 10am til 12am Sunday to Tuesday, til 1am Wednesday and Thursday, and til 2am Friday and Saturday. Every Saturday from 4pm til 11pm there’s a poolside barbecue. Living Room Exuding all the sass of a speakeasy, Living Room is a casual place for high tea from 3pm til 7pm, and then in the evening transforms into one of the city’s hippest hotspots for specialty cocktails. It’s open from 10am til 11pm Sunday to Friday, and til 12am Saturday. Experiences That Elevate A spa where guests can rejuvenate, invigorate and get their glow on. A swimming pool with stunning city skyline views. And a fitness centre called FIT. It’s all part of the lifestyle at W Kuala Lumpur. AWAY Spa Reinventing the traditional rituals of a Zen-like spa, AWAY Spa features vivid colours, playful scents, imaginative sounds and soothing lights. It’s an invigorating immersion into health and wellness whether for those seeking a solo rejuvenation experience, couples desiring some mutual pampering, or friends on a social-oriented day of indulgence. Along with the sauna, steam room and Jacuzzi facilities, AWAY Spa offers five luxury treatment rooms and six bespoke massage beds. Open daily (except Monday) from 11am til 9pm and with advance bookings recommended, the spa’s menu includes massages, facials, couples massages, detox treatments and body treatments. FIT The hotel’s 24-hour state-of-the-art fitness centre FIT is equipped with weight machines, free weights, exercise bikes, treadmills, elliptical machines, strength equipment and cardiovascular equipment. WET Pool Open daily from 7am til 7pm, the outdoor swimming pool on the 12th floor provides the opportunity to gaze upon the world’s tallest twin towers and indeed more of the city’s awe-inspiring skyline while enjoying a swim or relaxing poolside. Extraordinary Meetings And Events With over 15,000 sq ft of event space and a passion for elevating events from the ordinary to the extraordinary, W Kuala Lumpur provides a dynamic setting for meetings, conferences, product launches, press conferences and gala dinners. Largest of the six event venues is the Great Room, which at over 11,000 sq ft is among the largest ballrooms in the Kuala Lumpur city centre. It can handle 700 people whether theatre-style or for a reception or banquet, and boasts an 11 m-high LED wall. Others include the Studio Room for 180 people theatre-style/200 people reception-style/120 people banquet-style; Studio Three for 48 people theatre, reception or banquet-style; and Strategy for 12 people theatre-style/20 people banquet-style. Contact the events team on +603 2786 8888 or email to sales.wkualalumpur@whotels.com for more information. Your Wedding Your Way From an intimate gathering in an event room or even the EWOW Suite, to a grand declaration of love with the Petronas Twin Towers as a stunning backdrop, there are wonderful possibilities for the perfect wedding at W Kuala Lumpur. Contact the wedding curator on +603 2786 8888 or email to sales.wkualalumpur@whotels.com for more information.
SKYE Suites Sydney: “A striking addition to Sydney’s skyline”
Australian property development group, Crown Group Holdings, has announced the opening of SKYE Suites Sydney—the city’s first boutique serviced apartment. Scheduled to open its doors in the CBD in October 2018, SKYE Suites Sydney is a 25-storey, multi-residential tower which will provide 73 serviced apartments including studio, one-bedroom and two-bedroom suites. The second phase of the project will see the remaining residential suites, rooftop and retail precinct completed in November 2018. The property is committed to giving “luxury experiences” to its guests and residents by providing Delonghi appliances, Vittoria coffee machines, Kevin Murphy toiletries and hair care products, complimentary Wi-Fi, laundry facilities, pre-stocked minibars and a bedding firmness menu. In addition, there will be modern facilities such as an ice cave-themed lobby and pool, as well as a state-of-the-art gymnasium. “A taste of luxury lifestyle in the heart of Sydney’s CBD” Crown Group’s director of hotels and suites, Wayne Taranto, commented: “Appealing to domestic and international visitors and business travellers, SKYE Suites Sydney will offer short-term-stay guests a taste of luxury lifestyle in the heart of Sydney’s CBD. The location of SKYE Suites Sydney is within easy walking distance to the International Convention Centre, Darling Square, Barangaroo precinct and transport that connects to the rest of the city.” Designed by Koichi Takada, the building aims to be a centrepiece of the business district. From arched metal fins that curve over the Horizon Lounge and rooftop to the masonry façade podium, Kochi’s design is inspired by the unique character of significant heritage buildings. To add some flair to the CBD, Crown Group worked collaboratively to restore Skittle Lane, which will host Reflect, a public art installation created by Ramus Illumination. Reflect will be an illuminated sculpture stretching 12 metres across the atrium, comprised of a steel frame, stainless wires and thousands of LED lights. The artwork will shift its palette of colour and movement in lights according to the sound and movement of people beneath it. SKYE Suites Sydney will also offer guests fine dining and al fresco experiences through a new food hub along Skittle Lane. It will host some of Sydney’s most popular new restaurants to open in October 2018. “A striking addition to Sydney’s skyline” Crown Group’s chairman and CEO, Iwan Sunito, added: “We are incredibly excited to open our doors to SKYE Suites Sydney after such success in Parramatta. This architectural masterpiece in the city’s CBD will not only form a striking addition to Sydney’s skyline but will also enhance the existing streetscape for domestic and international guests and ‘Sydneysiders’.” The introduction of SKYE Suites Sydney comes after Crown Group’s move into the luxury hotel sector with SKYE Hotels Suites Parramatta, which opened in August 2017.
Malaysia Airlines honoured twice at this year’s Cellars in the Sky Awards
Malaysia Airlines secured two prestigious accolades for its Business Class wines at the annual Cellars in the Sky Awards by Business Traveller. The airline earned a Silver award in the Business Class Red and Bronze in the Business Class Fortified/Dessert Wine category, reaffirming its commitment to offering a world-class inflight experience. Beyond its award-winning wines, Malaysia Airlines’ Business Class delivers a seamless and luxurious travel experience, featuring thoughtfully crafted signature dishes and Chef-On-Call Menus; complimentary seat selection; and priority services throughout check-in, boarding and baggage collection. Enrich Platinum members, Business Suite, and Business class passengers can also enjoy access to the airline’s exclusive Golden Lounges at KL International Airport Terminal 1, along with the Private Terminal Transfer Service, featuring the recently introduced luxury fleet of Mercedes-Benz sedans, including the S 580 e Plug-in Hybrid and all-electric EQS 500 4MATIC. Award-winning vintages The Silver-winning Kilikanoon Prophecy 2020, an elegant full-bodied Shiraz from Australia’s renowned Clare Valley, was meticulously selected to enhance the airline’s premium dining experience. Sourced from the Golden Hillside’s east and west ridges, this velvety red wine delivers bold notes of ripe red fruits, bramble, bay leaf, and clove, perfectly complementing Malaysia Airlines’ fine Business Class cuisine. Adding to its accolades, Malaysia Airlines also secured Bronze in the Business Class Fortified/Dessert wine category for its offering of Kopke 10 Years Old Tawny, a distinguished port wine from the oldest Port Wine House, established in 1638. Celebrated for its esteemed heritage and exceptional quality, this refined selection boasts complex aromas of spice, dried fruit, and hints of wood and honey, embodying the airline’s dedication to curating a sophisticated inflight experience. These awards are a testament to the airline's dedication to providing a refined, world-class journey. Driven by its signature Malaysian Hospitality, Malaysia Airline’s wine selection has been hand-picked to elevate the inflight dining experience, ensuring passengers enjoy distinguished flavours that pair seamlessly with onboard cuisine.
Philippine Airlines goes with Airbus S. Fleet Performance+ suite
Philippine Airlines (PAL) and its subsidiary PAL Express selected Airbus’ S. Fleet Performance+ (S.FP+) suite to support predictive maintenance and health monitoring across their entire Airbus fleet. This decision marks a significant advancement in PAL’s operational capabilities and strengthens the longstanding partnership between PAL and Airbus. This was announced on the sidelines of the Predictive Aircraft Maintenance Conference on Wednesday, 13th November in Dublin, Ireland. Under the agreement, PAL’s fleet which includes the A320 Family, A330ceo, and A350 aircraft will be equipped with the S.FP+ solution. Designed to reduce unplanned maintenance events and the associated costs, S.FP+ will enable PAL to enhance both fleet reliability and operational efficiency. This helps PAL preemptively address potential disruptions and maintain high fleet performance standards. First in Asia As the first airline in the Asia-Pacific region to adopt the "Enhance" tier of S.FP+, PAL gains access to advanced capabilities. This package leverages predictive analytics to anticipate component wear or failure and provides comprehensive insights into fleet health. Integrated with the latest technologies of Airbus Skywise Core Platform, S.FP+ is a data-driven solution to identify and prioritise technical issues based on operational and economic impact. PAL OIC and senior vice-president for operations Roland Narciso said: “Our partnership with Airbus to implement S.FP+ will help PAL in elevating operational efficiency. Leveraging Airbus’ predictive maintenance solutions will enhance our fleet’s reliability and high-performance standards.” Balinda Zhang, Airbus head of commercial services for APAC added: “This collaboration with PAL highlights the potential in Southeast Asia for data-driven efficiency in fleet management. This milestone also strengthens Airbus’ role in data solutions, and paves the way for further adoption of advanced maintenance technologies across the region.”
Qatar Airways Unveiled Qsuite Next Gen at Farnborough International Airshow 2024
Qatar Airways Group Chief Executive Officer, Engr. Badr Mohammed Al-Meer unveiled the new, ultra-modern ‘Qsuite Next Gen’ at the Farnborough International Airshow 2024. This latest iteration of the award-winning Qatar Airways Qsuite brings the World’s Best Business Class in commercial aviation to new heights. The Reveal The reveal was held in the presence of His Excellency Jassim bin Saif bin Ahmed Al Sulaiti, the Qatari Minister of Transport, and Mr Mohamed Faleh Alhajri, Acting President of Qatar Civil Aviation Authority. In the Qatar Airways Discover Lounge at the Farnborough International Airshow, Engr. Al-Meer introduced the Qsuite, NextGen, with Sama – the World’s First AI Digital Human cabin crew. Sama built up the audience’s excitement through an interactive conversation on how the World’s Best Airline has once again redefined luxury and innovation, elevating the industry’s benchmark in business-class experiences. Qsuite Next Gen The game-changing Qsuite Next Gen aims to facilitate a mindful work-life balance with its revolutionary attributes for all professionals, friends, and families. The redesigned Quad Suite is now equipped with movable 4K OLED Panasonic Astrova IFE screens – a first for any airline in the world. The screens can be repositioned to the side to create the largest social and productivity space in the sky for up to four passengers in the Quad Suite and up to two passengers in the Companion Suite. Photo courtesy: Qatar Airways Rest and relaxation onboard the Quad Suite have also been enhanced with increased space for dining together—a hallmark of Qatari heritage—and added privacy with taller, digitally controlled dividers. With larger lie-flat and double beds, the new Quad Suite will also offer the 5-star Qatar Airways turn-down service with a dedicated ‘Make My Bed’ feature. The new Companion Suite has similar characteristics to the Quad Suite, now with the noteworthy revamp of offering the same shared space in window aisles. Adopting new technologies for increased passenger convenience and connectivity, the Qsuite Next Gen delivers a wide array of customization options, ranging from ambient lighting to privacy controls, through its upgraded touchscreen Passenger Control Units. By 2025, the Qsuite Next Gen will be featured onboard the Qatar Airways Boeing B777-9 aircraft. Qatar Airways at Farnborough International Airshow 2024 Qatar Airways also showcased its state-of-the-art Boeing B787-9 Dreamliner and Qatar Executive’s all-new Gulfstream G700. The Boeing 787-9 aircraft entered service with the airline in 2021 and featured the Adient Ascent Business Class Suite, equipped with sliding privacy doors, wireless mobile device charging, and a 79-inch lie-flat bed. Qatar Executive’s Gulfstream G700 aircraft offers an exceptionally spacious passenger cabin consisting of four individual living areas, including a dedicated private rear stateroom with a permanent fixed bed. Qatar Executive has expanded its fleet with four additional Gulfstream G700 aircraft, and another six are scheduled to enter service within the next 18 months. The two aircraft featured are highly regarded for their exceptional standards in connecting Qatar Airways’ passengers to over 170 global destinations through its award-winning home and hub, Hamad International Airport, voted the World’s Best Airport and World’s Best Airport Shopping by Skytrax this year. Photo courtesy: Qatar Airways At the airshow, Qatar Airways’ Qsuite Next Gen continued to garner attention from the media, aviation professionals, and enthusiasts for its exceptional features. This event marks a significant milestone in Qatar Airways’ journey towards redefining luxury and innovation in the aviation industry.
Emirates Shines With 7 Award Wins at Skytrax World Airline Awards 2024
Emirates, the world-renowned airline, has proven its commitment to delivering best-in-class products and services. At the 2024 Skytrax World Airline Awards held at Fairmont Windsor Park, London, Emirates was honoured with seven prestigious accolades, reflecting its unwavering dedication to excellence across all classes. A Testament to Excellence The awards were accepted by Graham Pepe, Emirates’ Corporate Sales Manager, UK, and were based on the votes of thousands of business and leisure travellers from over 100 countries. The accolades included: World’s Best Airline Inflight Entertainment Best First Class Airline Comfort Amenities Best First Class Airline in the Middle East Best First Class Onboard Catering in the Middle East Most Family-Friendly Airlines in the Middle East Best Premium Economy Class Airline in the Middle East Best Premium Economy Class Onboard Catering in the Middle East World-Class Inflight Entertainment Emirates’ renowned inflight entertainment system, ice, topped the Skytrax charts for the 18th time, winning the ‘World’s Best Airline Inflight Entertainment’ award. With over 6,500 channels of on-demand entertainment in more than 40 languages, there’s something for everyone to enjoy. The diverse content includes more than 4,000 hours of movies and TV channels, up to 3,500 hours of music and podcasts, and hundreds of TV series and complete box sets. First-Class Experience Emirates continues to set industry benchmarks with its first-class experience, scooping three awards. First Class customers can look forward to a seamless travel experience with Emirates chauffeur-drive service (CDS) to/from the airport, access to over 39 dedicated premium airport lounges worldwide, and ultimate comfort onboard with fully enclosed private suites, a ‘dine on demand’ service, luxurious hydra-active pyjamas, Byredo skincare, sustainable Voya shower products, and Bulgari amenity kits. Premium Economy & Family Travel Emirates was awarded ‘Best Premium Economy Class Airline in the Middle East’ and ‘Best Premium Economy Class Onboard Catering in the Middle East’ for its newly launched product. Emirates Premium Economy Class features leather seats with a generous pitch of up to 40 inches, a 19.5-inch wide seat with an 8-inch recline, calf rests and footrests for additional comfort, a 6-way adjustable headrest, and many other thoughtful touches. Emirates also took home the Skytrax award for ‘Most Family Friendly Airline in the Middle East’ for its array of products and services that cater to families and children, including priority boarding for families across all international airports, dedicated and healthy inflight meals for children, a litany of children’s entertainment on ice, extra services for Unaccompanied Minors, and accessibility for families with neurodivergent children. These accolades are a testament to Emirates’ commitment to providing an unparalleled travel experience for its customers. Whether you’re travelling for business or leisure, Emirates continues to set the standard for air travel.
Sky-High Innovation: Qatar Airways reveals Sama 2.0, world’s first AI digital cabin crew at ATM
Qatar Airways unveiled Sama, their second-generation AI-powered digital human cabin crew, through a mesmerizing holographic display at the Arabian Travel Market (ATM) 2024. Powered by advanced conversational AI, Sama engaged seamlessly with visitors at ATM, effortlessly showcasing her in-depth knowledge of Qatar Airways’ extensive operations. The digital human cabin crew, meticulously designed to offer personalized travel experiences, promises to evolve continually to enhance passenger interactions within Qatar Airways’ immersive platform, QVerse. In addition to the introduction of Sama, Qatar Airways wowed attendees with their innovative experience stand, offering a range of immersive encounters. From captivating virtual reality (VR) tours to the revolutionary multi-sensory pod, Qatar Airways’ latest technological advancements left visitors enthralled, offering a unique glimpse into the opulent interiors of the airline's state-of-the-art fleet and the unmatched luxury of the award-winning Qsuite. Reflecting on this milestone, Qatar Airways Group CEO, Engr. Badr Mohammed Al-Meer, expressed immense pride in presenting Sama 2.0 at ATM Dubai. He emphasized how Sama not only represents the forefront of digital innovation in human interaction but also enhances the overall travel experience for all passengers. Aligned with Qatar Airways’ commitment to exceeding expectations, Sama promises to offer both experts and travelers unparalleled, innovative interactions that resonate deeply. Earlier this year, the national carrier of the State of Qatar announced an array of route launches, resumptions, and increased flight frequencies, aiming to meet the escalating travel demand and fortify the airline’s expansive global network, which spans over 170 destinations. Embarking on a journey of expansion, Qatar Airways will commence operations and resume services to several destinations this summer, including the inaugural flights to Kinshasa in the Democratic Republic of Congo and Tashkent in Uzbekistan. Moreover, the airline will resume services to Lisbon in Portugal, Venice in Italy, and Hamburg in Germany. Additionally, Qatar Airways will operate flights to various destinations throughout the summer season, including Adana, Antalya, Bodrum, Marrakech, Mykonos, Sarajevo, and Trabzon, catering to the diverse travel needs of passengers worldwide.
Crowne Plaza Changi Airport crowned World’s Best Airport Hotel 2024 by Skytrax for the Ninth Consecutive Year
Outdoor pool at Crowne Plaza Changi Airport Crowne Plaza Changi Airport, part of IHG Hotels & Resorts, has once again earned top accolades at Skytrax’s 2024 World Airport Awards. The hotel clinched both “World’s Best Airport Hotel” and “Best Airport Hotel in Asia” for a remarkable ninth consecutive year at the annual awards list, which represents the benchmark of excellence in the world airport industry. “We are immensely honoured to receive these prestigious recognitions for the ninth year running. This achievement underscores our unwavering commitment towards service excellence, and we are continually striving to enhance our offerings to meet the evolving needs of modern travellers. Our recent asset enhancements reflect our dedication to providing an exceptional experience and True Hospitality for all our guests,” said Abdul Hafid, Hotel Manager, Crowne Plaza Changi Airport. Skytrax’s global survey was conducted from August 2023 to March 2024 with participation from over 100 customer nationalities. Based on the results, winners were announced on 17 April 2024 at the World Airport Awards held at Passenger Terminal EXPO in Frankfurt. The World Airport Awards are the most prestigious accolades for the airport industry, voted by customers in the largest, annual global airport customer satisfaction survey. Operating since 1999, the World Airport Awards are independent and impartial, and were introduced to provide a customer satisfaction study that is truly global in scope and coverage. They are regarded as the quality benchmark for the world airport industry, assessing customer service and facilities across over 550 airports. Located at Singapore Changi Airport with direct access to all airport terminals and Jewel - a tropical wonderland where nature meets retail, Crowne Plaza Changi Airport offers caters to modern travellers on business, transit or leisure. The hotel features 575 thoughtfully-appointed guestrooms, including premier rooms with runway views and selected rooms with stunning vistas of Jewel. From extended stays to brief layovers or relaxing staycations, guests are kept productive, connected and restored. The S$22 million asset enhancement initiative (AEI), which completed in January 2024, has breathed new life into the iconic hotel, reaffirming its status as the World's Best Airport Hotel for the ninth consecutive year. The hotel's refreshed design unveils a host of new and noteworthy features, including 10 premier rooms, 2 suites, an all-day dining destination offering an authentic Italian culinary experience - Allora, an additional function room with state-of-the-art meeting facilities, a revamped Club Lounge, and a revitalised Fitness Centre. Refreshing Nature-Inspired Rooms and Suites Following the completion of the hotel’s AEI in January 2024, Crowne Plaza Changi Airport now offers 12 new guest rooms, including 10 Premier Rooms and two Suites, designed for families and long-stay guests. Located conveniently on the same level as the hotel’s tropical resort outdoor pool, guests are treated to breathtaking views of the iconic Changi Airport Control Tower and Jewel Changi Airport. Inspired by the serene charm of Changi Beach, the AEI, designed by Park + Associates, evokes a tranquil oceanic atmosphere through meticulously crafted design elements. The room furnishings, featuring a blend of natural wood finishes, evoke a cosy ambiance, complemented by a curated palette of beachy and oceanic hues. The curves on the blue headboard mimic the fluidity of waves, while light grey sofas and vibrant navy blue and yellow accents infuse a modern and welcoming feel. New premium pool access room at Crowne Plaza Changi Airport Three of the new rooms offer direct pool access, inviting guests into a luxurious retreat amidst lush garden views and natural light filtering in from the floor-to-ceiling patio doors. The two new premium pool access rooms (36 square metres) are equipped with spacious tables and built-in seating areas, thoughtfully crafted to cater not only to work requirements but also to seamlessly blend into the social or relaxation pursuits of the guests. Each room boasts well-appointed bathrooms, ensuring guests are revitalised and prepared for the day ahead. New pool access suite at Crowne Plaza Changi Airport For those travelling with families and seeking more spacious accommodations, the suites (72 square metres) feature separate lounges with spacious workstations and entertainment spaces. Each suite boasts walk-in wardrobes, personal audio systems, coffee machines, two smart TVs and luxurious ensuite bathrooms complete with bathtubs, separate standing showers, and vanity areas, ensuring a luxurious and comfortable experience for all guests. The recently unveiled pool access suite is meticulously designed to provide an exceptional stay experience. With carefully selected amenities including a spacious walk-in wardrobe, expansive living and dining areas, a convenient kitchenette with an induction stove, a washing machine and a stylish bathroom, it caters to every need. The generously sized bathroom, complete with a bathtub, separate standing shower and a vanity area, makes the suite ideal for families and long-stay guests. Versatile Meeting Spaces for MICE and Weddings Camellia, the newest meeting venue at Crowne Plaza Changi Airport Crowne Plaza Changi Airport offers versatile meeting spaces tailored to accommodate various needs, whether for corporate events, social gatherings, or intimate weddings. With seven meeting facilities ranging from 47 to 367 square metres, the hotel's meeting rooms, inspired by the rainforest and named after local trees, exude natural charm. The newly introduced multi-function room - Camellia, spanning 284 square metres and equipped with LED TV screens, is ideal for hybrid working environments, seamlessly integrating virtual participants. The nature-inspired design not only enhances the aesthetic appeal of the spaces but also fosters a refreshing and inspiring ambiance, conducive to productivity and creativity. With dedicated support from a talented team of meeting and event experts, guests can rest assured that every detail of their event is meticulously taken care of, ensuring every event is memorable and rewarding. New Facilities for Relaxation: Authentic Italian Restaurant and Stylish Club Lounge Crowne Plaza Changi Airport ensures that leisure activities abound for all guests with its array of amenities, including the all-day dining restaurant, club lounge, and 24-hour fitness centre. The all-day dining restaurant, Allora Ristorante and Bar, located at Level 1 boasts a seating capacity of 264 with various spaces such as the chic dining room, vibrant lobby lounge, inviting alfresco area, and stylish bar, Allora provides a welcoming environment for all. Allora Ristorante and Bar at Crowne Plaza Changi Airport Helmed by Executive Chef Stefano Sanna, renowned for his ability to craft dishes that tell a story, Allora presents the authentic taste of Italy. The menu showcases fresh flavours, spices, and ingredients that define Italian cuisine, with each dish meticulously crafted using techniques perfected over a decade and infused with a touch of love. From handcrafted pizzas to artisanal pastas and enticing antipasti, Allora caters to enthusiasts of Italian cuisine. In addition to the timeless classics of cocktails, wine, and beer, Allora has introduced a collection of signature cocktails that are exclusively theirs. Newly refurbished Club Lounge at Crowne Plaza Changi Airport The Club Lounge, characterised by its cosy and contemporary ambiance, features modernised meeting spaces adorned with an array of art pieces and tasteful decorations. Catering to the needs of bleisure travellers, the club lounge offers everything required for a productive business stay. Crowne Plaza Changi Airport extends a warm welcome to guests from all over the world to experience the ultimate relaxation at the World's Best Airport Hotel, ensuring a rejuvenating and dynamic stay for all valued guests.
137 Pillars Suites & Residences Bangkok: a glitzy haven for tourists and expats in Thailand
Centrally located near shopping malls, beer bars, and street food stalls, 137 Pillars Suites & Residences Bangkok is the best luxury address for business or pleasure. The five-star property lies in the heart of the Sukhumvit area yet near peaceful pockets of green. Within the premises of this family-friendly resort await divine spa treatments, al fresco dining at the scenic rooftop bar, and flexible meeting rooms indoors and outdoors. A great location for tourists and expats alike Surrounded by glittering hotels, nightlife, and lively street markets, 137 Pillars Bangkok has claimed its spot in an area that bristles with excitement. The upmarket retreat is juxtaposed with sun-drenched business towers and iconic shopping centres like EmQuartier, where hotel guests are dropped off and picked up at leisure. Terminal 21, another shopping haven, is one BTS Skytrain station away, and Benchakitti Park is in the vicinity of 137 Pillars, a luxurious Sukhumvit hotel. A mere 10-minute drive to the Central Embassy Shopping Mall and just a few blocks from Samitivej Sukhumvit Hospital – the location is truly unmatched. Public transport options like the rumbling BTS Skytrain or the MRT Subway abound, and both the Don Mueang and Suvarnabhumi airports are a convenient 40-minute drive away. An excellent base from which to explore the attractions of this lively district is 137 Pillars Suites & Residences Bangkok, an upscale hotel in Sukhumvit. Its top luxurious suites are an elegant synthesis of white walls, wood tones, and white marble. 137 Pillars Suites & Residences Bangkok A posh hotel for those seeking respite in Sukhumvit, the five-star haven of 137 Pillars is a visual delight, from the all-white facade and the summerhouse-like pavilions to the bright marble suites. As a family-friendly hotel in Bangkok, this luxury resort boasts plenty of studios and family rooms with private balconies. Available are also fully-appointed one-bedroom and two-bedroom suites with dining tables, kitchens, and flat-screen TVs with international channels. The en-suite bathrooms all have tubs overlooking the city, and the rain showers are for people to enjoy the droplets falling on their skin. 137 Pillars has a Sleep Experience Programme and supports the local community with eco-friendly Thai products and locally sourced in-room amenities. As well as a washing machine and soundbar system, in-room amenities include free Panpuri products and a telephone, and implemented practices keep a lid on energy consumption. 137 Pillars Suites & Residences Bangkok offers a thoughtful selection of experiences that align with the hotel's four key pillars to enhance the guest experience while ensuring a positive impact on the local community and environment. As a five-star hotel in Sukhumvit, 137 Pillars also offers butler service, and the vibe of the area is woven into the chic interior design. Think golden brass tables and brilliant white marble floors that add to the outward appeal. Feel at home away from home and enjoy top service throughout the premises. To stave off your hunger pangs, you can enjoy western dishes like pizza, burgers, pasta and noodles at Bangkok Trading Post, an all-day dining bistro on site. Open every day from 5 pm to 11 pm, Nimitr Restaurant and Rooftop Bar is on the 27th floor, tickling your taste buds with signature Thai dishes like grilled Thai Wagyu Beef. The tender beef strips seasoned with basil, star anise, and cinnamon are served with Chakram leaves salad and duck egg. Nimitr's authentic Thai cuisine combines ingredients from the hotel's family farm and the surrounding region with modern culinary flair, enriching Bangkok's vibrant Thai dining scene. After a day of work or shopping sprees in the area, why not drift off into deep relaxation at the spa? Pamper yourself with an oil massage and enjoy the feeling of warm coconut oil applied to your skin. You can also sip tasty cocktails at Jack Bain’s Bar on the 28th floor, a speakeasy with English flair and Thai-inspired tipples that use locally produced spirits. Those who have gone a little over the top can do something for their work-life balance at the gym. Are you travelling with your family? Let your kids plunge and lounge by the outdoor infinity pool while the sun sets behind a sea of skyscrapers. If you have an event coming up, you can use private meeting rooms for up to 30 people, or Nimitr Terrace that looks over Bangkok’s spectacular skyline. It can host 100 people. Whether you are planning an unforgettable wedding or social affairs, you can take premium five-star service for granted at 137 Pillars Suites & Residences Bangkok. 137 Pillars is owned, developed, and managed by local Thai owners with a passion for offering Thai hospitality to the international market through their luxury boutique brand that started in Chiang Mai. Book your 137 Pillars stay now and escape from your daily routine. For more information, please call +66 (0)2 079 7000 or email the hotel at stay@137pillarsbangkok.com
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