TourReview has launched two new features for online review management: Translation and Geolocation
TourReview launches two new features for effective online reputation management for tour operators.
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Negative online travel reviews from Black people perceived as less credible – study
Consumers are less likely to perceive a negative review from someone of a Black background as credible, according to a first-of-a-kind study which explored the impact of showing race in…
The battle for online travel in the Philippines: A review of Tripmoba versus Murang Lipad
Here at Travel Daily, we like to give readers a fair look into trends in the travel and tourism sector. While this might not be a steady review series, we hope this and any similar posts in…
Atlas Ocean Voyages introduces travel advisor online booking tool
Atlas Ocean Voyages, the leader in yacht expedition cruising, announces the launch of its new online booking tool within the Atlas Advisor Central portal.
TourReview signs new collaboration with Fareharbor
TourReview has signed a new collaboration with Fareharbor to integrate with their booking system, allowing TourReview customers to easily use their Review Collector product.
Arival and TourReview announce 2024 Spotlight Awards finalists
Arival and TourReview are thrilled to announce the finalists for the second annual North American Arival TourReview Spotlight Awards.
TourReview transforms tours and activities customer feedback management with launch of Review Collector
TourReview, the AI-driven travel review platform for the tours and activities sector, proudly announces the launch of its latest innovation, the Review Collector.
TourReview ranks Germany as the number 10 top European destination
Ahead of Arival and ITB Berlin next week, TourReview – the technology-driven travel review platform for the tours and activities sector – unveils Germany as the number ten ranked destination…
6 expert tips for safe online shopping on Black Friday
With Black Friday just around the corner, it’s crucial that shoppers understand how to stay safe from online scams, which are getting more and more difficult to spot.
With this…
Arival and TourReview announce finalists for Spotlight Awards
Arival, the global leader in insights and events for the tours and activities industry, and TourReview, an online reputation management platform for operators of tours, activities and…
HotelRunner introduces AI-Powered Review Center for enhanced Reputation Management
HotelRunner, the leading travel and hospitality technologies platform, has launched HotelRunner Review Center, an innovative solution that will fundamentally change the way properties manage…
Global Travel Momentum rises with increased Booking Days and Online Adoption
Q1-2023 has seen the positive momentum of H2-2022 continue in both business and leisure travel with demand across the world forecast to be at 85.5* per cent of 2019 levels this year,…
HRAWI seeks stronger online regulations to prevent booking frauds and smear campaigns
The Hotel and Restaurant Association of Western India (HRAWI) has expressed concern over the rising incidences of online hotel rooms booking frauds as well as instances of targeted smear…
The Potential Rise of Fake Reviews in the Travel Industry
The rise of Artificial Intelligence (AI) technology has the potential to disrupt various industries, and the travel industry is no exception. This week I read an article that points to a…
Wendy Wu Tours launches new and improved ‘Wuniversity’ – the online training portal for agents
Escorted touring specialists, Wendy Wu Tours, have launched a new, improved and completely refreshed version of their online training portal for agents, Wuniversity. Housed on the…
AI reimagines UK’s top tourist attractions according to one-star reviews
Holiday Rental Company My Favourite Cottages, with the help of AI, has reimagined the UK’s top tourist attractions according to one-star reviews
British Airways is reviewing its uniform policy
British Airways is reviewing its uniform policy after Virgin Atlantic said it no longer required staff to wear ‘gendered uniform options’.
TripAdvisor says ‘Be kind, write a review’
Tripadvisor is calling all travellers to brush up on their typing skills and get ready to turn their memories into invaluable guidance in the form of a review
Today’s hotel guest is online and digitally savvy: What is your hotel doing to stand-out?
Tracy Dong, Principal Industry Consultant, IDeaS talks about how hoteliers who become more digitally reliant and plan their systems and approach accordingly will be better placed to attract…
Americans read an average of 17 reviews before booking a vacation
A survey of 2,000 U.S. vacationers found 67% confessed to being "obsessed" with scrolling reviews, despite 46% being previously let down by misleading feedback left by a stranger
Agoda reveals markets with harshest and most favourable reviewers
Globally 84% of travellers read online reviews before choosing where to stay when they travel, according to Agoda’s Usage & Attitude Study 2019. The online travel agency, which has…
The importance of online guest engagement
OTAs provide consumers with a one-stop-shop for travel, offering a variety of accommodation options in one place, whilst putting valuable information at their fingertips. Guest engagement…
Brits spend over a day online before finding one holiday
As eager Brits get ready to down tools for a well-earned holiday this summer, a study by communications provider Plusnet reveals that they spend, on average, a staggering 11 hours online…
The world’s most popular cruise destinations (based on consumer reviews)
Online cruise guide Cruise Critic has compiled the most popular cruise destinations in the world — based entirely on consumer ratings.
TripAdvisor: How reviews impact bookings
TripAdvisor has unveiled the results of new research looking into how significantly reviews influence booking decisions.
The global study, conducted in partnership with Ipsos MORI, polled…
What millennials think about when choosing online experiences
Multinational tech giant Adobe, best known to the man in the street for Photoshop and the ubiquitous Portable Document Format aka the PDF, has discovered the key factors which influence…
2018 in review: Movers and shakers in the hotel space
Mergers, acquisitions, and billion-dollar funding rounds — so much have happened in 2018 and so I’ve thought of compiling them into one bite-sized piece.
Seymour Hotels invests GBP 5 million in infrastructure review
Jersey based hotel group Seymour Hotels has announced it has completed a recent investment programme, providing it with funds of GBP 5 million (USD 6.4 million) to prepare for the Channel…
Putting hotel reviews on the map: Google reviews platform doubles growth in a year
Booking.com is leading the way when it comes to hotel reviews. But Google is fast approaching, and it's bringing monumental growth.
“Bollywood beating Hollywood in China” – APEX Asia 2018 Preview
With Apex Asia kicking off its first day tomorrow, in Shanghai, Travel Daily is running a short series of interviews and preview of this year’s event, packed with opportunities to learn,…
Travel and booking APIs for online travel and tourism providers – which could you make use of?
According to the study by Fuel and Flip.to, travellers visit 4.4 unique websites to book their holidays. These sites tend to be ‘all-in-one-place’ platforms, done through combining data from…
CBInsights reviews 2017 trends in travel tech start-ups and investments
Tech analyst company CBInsights argues that travel tech is evolving faster than Pokemon.
Mafengwo raise $133 million to lead Chinese online travel industry evolution
Mafengwo, a Chinese independent online travel platform, has announced that it has closed its Series D fundraising round of $133 million. New investors in this fundraising round include…
There’s More to Travel’s Online Rentals Story Than Airbnb
There's More to Travel's Online Rentals Story Than Airbnb
Published November 2016
Douglas QuinbyVice President, Research
Airbnb may capture most of…
Online Travel Group acquires Get Travelling
The Online Travel Group ('OTG') has completed a deal to acquire the specialist travel business Get Travelling.
Following the conclusion of the transaction, Get Travelling’s brands (Get…
Gulf Air’s online group bookings facility takes off
Gulf Air has launched an online Group Bookings Facility on the airline’s official website gulfair.com.
The Group Bookings Facility is available to both travellers and travel agents…
Italy’s digital travel footprint declines
The Data Appeal Company - Almawave Group has released its latest macro report on Italy’s tourism landscape, revealing a notable decline in the digital footprints tracked across the country.
JLL’s Paavan Patel: Ensure guest experience enhancements are aligned with business objectives
JLL vice-president for advisory and asset management Paavan Patel shares his insights and recommendations for the Asian hospitality sector in this exclusive interview.
Return of Chinese travellers to West: Experts see opportunities but also challenges
Earlier this year a surge of Chinese visitors during the Lunar New Year holiday signalled a thaw after the pandemic's chill.
Hoteliers embrace AI, but lagging tech holds them back, says Cloudbeds CEO
In a recent interview by Hospitality Expert and Influencer Paula Carreirao, CEO Adam Harris explored this disconnect, highlighting both the potential and the roadblocks to AI adoption in…
‘Boosting Business’ in luxury with InterContinental Bangkok
In an interview with TDM, Stephen Gould, General Manager, InterContinental Bangkok shares more about his hotel, hospitality and MICE in Thailand
Navigating the Digital Journey: How Mobile Apps are Transforming Travel Planning
Travel planning is now easier with mobile apps. Technology has made it simple to plan trips with just a few taps on a screen. From selecting their desired destination to booking flight…
Come Back Capitals: The destinations travellers most want to revisit, revealed in new study
A new study by Travel Insurance specialists InsureandGo reveals which countries, cities and tourist attractions travellers most want to return to.
70% of Brits plan a staycation in 2024: The best UK attractions for every personality type
Leonardo Hotels researched the best UK attractions across the country, breaking them down by cultural significance, iconic landmarks, and breathtaking natural landscapes.
European travellers confident about spending power
Europeans are confident about their travel spending power in 2024 despite the ongoing cost of living pressure across the continent, according to a new report from Accor.
Impending North America total solar eclipse presents a once-in-a-lifetime opportunity for travel trade
On April 8 this year a total solar eclipse 115 miles across will pass over Mexico, the United States and Canada, and the sky will temporarily darken as if it were night-time.
The world’s greatest ‘wanderbusts’?
AI reimagines the world’s most over-hyped luxury destinations according to their one-star reviews.
Seven Strategies to Prepare Your Hotel for a Major Event
Major events have returned to Asia. In good news for airlines, tourism operators and hoteliers, large-scale gatherings like international conferences, music festivals and sporting…
Half of the Millennials and Gen Zs, ready to spend twice their average monthly income on travel
According to a survey conducted by travel and experiences platform Klook, travelers are ready to spend big on travel. 1 in 3 Millennial and Gen Z travelers are willing to spend more than…
Atly reveals a third of people don’t trust Google Maps
Atly, the user-generated social mapping platform revolutionizing location-based knowledge sharing, unveiled consumer survey results in a data report entitled "Location-Based Recommendations:…
Poor customer service is impacting travel sector’s reputation – research
The travel sector has the second worst reputation for customer service, new research has found.
As part of its new Make Every Conversation Count report, FM Outsource asked 1,000 people…
Achieve competitive advantage with Hotel API
Various Travel Agencies and businesses collect a tremendous amount of data from their niche websites. Not only do they understand that to gain an edge in the market they must access their…
How to improve hotel guest experiences (post COVID-19)
Weird. Scary. Frustrating.
It’s hard to choose just one word to describe 2020. However, if you’re a hotel owner staring at the books, you might just say, “Vacant.”…
Rethinking OTAs in an uncertain market
Tracy Dong, senior advisor in Asia Pacific region at IDeaS Revenue Solutions talks about how hoteliers must properly understand the value and costs when engaging with OTAs in this era of…
Does loyalty matter in a disrupted hotel market?
Jurgen Ortelee talks about the importance of loyalty in the hotel sector in the changing times and how it can act as a key differentiator
5 true stories on how hotels increase revenue by using this service
If there is one thing that is constantly in the minds of hoteliers, it is how to increase hotel revenue to keep the business going. To overcome this challenge, hoteliers need to think of…
Brits on their hols: How different were our holiday choices ten years ago?
How different are the holidays we went on in 2019 compared to those we took ten years ago? It's a fascinating question and one that online travel platform Kayak has embraced with gusto with…
How to increase hotel bookings and revenue without trying too hard
Hoteliers are constantly worried on how to increase hotel bookings and revenue to keep business afloat. It is a huge challenge when you are also hands-on with the day-to-day operations of…
From filthy bedsheets to hairy plugholes, Brits reveal their hotel horrors
Filthy bedsheets, hairy plugholes and unidentifiable room smells are some of the top factors likely to cause Brits to walk out of their hotel and never return. This was revealed by a…
Holiday ideas come from TV shows, not Instagram
While choosing where to go on a holiday, British travellers still are influenced by TV and not social media channels like Instagram. Social media influencers and bloggers on sites like…
Travel tech this week: Airbnb, Kiwi.com and TrustYou launch new features
This week, tech companies Airbnb, Kiwi.com, TrustYou and Alternative Airlines have launched new features in their respective platforms.
Hotel channel managers: Key providers and how to choose one
In one Hotel Hell episode, lodge guests had to search for a front desk employee by themselves. Eventually, a bartender checked them in with a pen and notebook…
Beyond Bangkok: Expedia and TAT join forces to promote Thai second cities
Expedia and the Tourism Authority of Thailand (TAT) announced their new partnership to promote Thailand, and in particular regional cities outside of Bangkok, such as Chiang Rai, Koh Lipe,…
Hotels.com launches Hideaway Hotels category for off-the-grid travellers
Hotels.com has introduced the Hideaway Hotels category in response to a lift in bookings in the last two years, with a 60% spike in guests leaving positive reviews for off-the-grid hotels.
Holidays Barometer: A detailed forecast of the world’s travel plans
Europ Assistance, a company that provides healthcare assistance and mobility services, has released the 18th edition of the Holidays Barometer, shedding perspective on the holiday plans of…
Why don’t people in Middle East trust the biggest OTA in the world?
Booking.com is the top travel site in Middle East, but many people still won’t buy from them.
Genuine traveller insights keep hotels in The Know
The Know translates the mystery shopper format into a smart, innovative and exclusive mystery guest service. It’s an invitation-only online club where seasoned travellers with discriminating…
Hotel marketing strategies to implement in 2018
In this ever-changing world, the hospitality business is in constant evolution. So, for professionals in the hotel marketing industry - staying up-to-date is a must. Here are some of the…
Q&A with Eric Breon, CEO of Vacasa.com
Eric Breon is the CEO of Vacasa.com, which launched about the same time as Airbnb, but is quite different in its business model. We sat down with Eric to chat about the vacation rental…
Best Western brings new economy hotel concept to Asia
Best Western has announced details of its first ever SureStay Hotel Group project in Asia, following the launch of the budget hotel franchise concept late last year.
First unveiled in…
Top four tips to keep your hotel competitive in 2017
Step into a respectable hotel’s front office and you’re greeted by a picture of calm. Everything seems to happen with a graceful air – nobody’s in a hurry, nothing looks disorganized. As…
Travel Agents Make A Comeback: Millennials Top Audience
When is the last time you booked a trip through a travel agent? Chances are you book directly through airlines and hotels, or look to sites like Expedia, Kayak or Trip Advisor to help you…
The Rise of Mobile Travel Apps: Meeting the Demands of the Modern Travellers
Mobile travel apps are becoming more popular, changing how people plan and enjoy their trips. Studies show that over 70% of travellers use these apps for different parts of their journeys.…
AI-powered travel scams to watch out for this Christmas holiday
Christoph C. Cemper, founder of AIPRM provides expert comment on identifying AI scams when booking holidays online, as well as what to do if you think you have fallen victim to an AI scam.
Klook deepens partnership with Google Cloud
Travel platform player is building organization-wide AI capabilities that will personalize and optimize experiences for customers
Klook expands partnership with Google Cloud
Asian online travel platform Klook and Google Cloud today announced an expanded AI partnership that will equip the former’s entire organisation with a shared AI infrastructure layer to…
RateHawk wins in TDM Travel Trade Excellence Awards 2024 – Middle East for platform innovation
The company was recognised as Online Travel Agency (OTA) of the Year - United Arab Emirates at the prestigious awards programme.
GoNexus Group appoints Javier Arévalo as Managing Director of two new divisions: Global DMC Network and Hospitality Partnerships
GoNexus Group, a leading experiences and mobility travel group announces the appointment of Javier Arévalo as Managing Director of two new divisions: Global DMC Network and Hospitality…
Allianz Partners launches new claims portal and adopts AI to take customers’ experience to the next level
After years of customer research and development, Allianz Partners USA unveiled their new Universal Claims Portal which includes a mobile-friendly design dedicated to helping customers…
Al Habtoor Palace ranks #1 on Tripadvisor for Unmatched Luxury and Hospitality
Al Habtoor Palace, a part of Al Habtoor City Hotel Collection Dubai, recently ranked #1 on Online Travel Aggregator (OTA) Tripadvisor on the back of the exceptional reviews and tributes…
‘Spiritual Tourism on a growth trajectory in India’: KPMG and PHDCCI report
KPMG in India and PHDCCI have released a report titled – “Sacred journeys: Unfolding the evolution and growth of pilgrimage and spiritual tourism in India” at PHDCCI’s 1st Global Spiritual…
In Q1 TBO Tek’s net profit rose 29% to INR 61 Cr and operating revenue increased 21% to INR 418.5 C
B2B travel portal Travel Boutique Online (TBO Tek) showed that its consolidated net profit rose 29% to INR 60.91 Cr in the first quarter (Q1) of financial year 2024-2025 (FY25) from INR 47.3…
Graphic and Logo Designer Near Me
Graphic and Logo Designer Near Me
Collaborating with a Local Graphic Designer : Best Practices
Collaborating well with a local designer can markedly improve the overall output of your…
Top 10 best luxury train rides across the globe
Travelling by train can be one of the most luxurious ways to uncover a country’s beauty. Whilst some luxury train journeys promise stunning scenery or gourmet cuisine, each offers their own…
Air New Zealand introduces new Airpoints experience
Over 4.6 million Air New Zealand Airpoints users stand to enjoy a new digitised experience as the airline rolls out the first phase of its improved membership programme.
City of Dreams Manila wins two global awards
City of Dreams Manila recently received two international travel awards thanks to the excellence of its amenities and overall customer service.
Millions of Brits’ holidays ruined by animal cruelty: Animals Asia
Stephen Fry, Ricky Gervais and Chris Packham are backing Animals Asia’s call on the new UK government to effectively implement animal welfare law and for ‘welfare whistleblowing’ Brits to…
AI holiday scams to watch out for this Summer: AI-bnb
Recent reports have revealed that 83% of people booked their holiday online in the last year, but with 6,640 reports of holiday booking-related fraud in 2023, it is vital consumers are aware…
LGBTQ+ travellers: High-spending adventurers seek inclusive experiences
The LGBTQ+ travel market is booming, with travelers in this segment demonstrating a significant impact on the tourism industry, according to a recent report by Arival.
JLL senior vice president: embracing technology, enhancing guest experience to shape future of hospitality industry
Jon Cannon mentions that continued investment in infrastructure, improved connectivity, and increased tourism promotion can contribute to the industry’s growth.
India tops Agoda’s ‘Pool Popularity Rank’
With heat waves dominating the news across Asia this year, Agoda has unveiled its Pool Popularity Rank, spotlighting which Asian travellers are most eager to book accommodations with…
Europe Sees a 27.9% Growth in the LGBTQ+ Travel Market, Generating $59 Billion in 2023
The LGBTQ+ travel market is valued at an impressive $200 billion globally. With over 10% of travelers identifying as LGBTQ+, this community seeks welcoming and…
Sonders & Beach launches exclusive AI-Powered LGBTQ+ Travel Index
AI-Powered Index enhances company’s QueerVadis LGBTQ+ Certification Program for the Travel and Hospitality Industry.
Travel scams are evolving: How to stay clear!
Travellers heading on their European summer holidays are being warned of popular tourist scams sweeping the continent.
ITB China 2024 closes with great success, boasting more than 27,500 Business Meetings
ITB China 2024, the travel trade show focused on China’s travel market, has concluded its fifth edition, marking an unprecedented year of regrowth and optimism for the Chinese travel…
Emirates partners with HiDubai to support Dubai SMEs
The MoU was signed by Nabil Sultan, Emirates Executive Vice President for Passenger Sales and Country Management, and His Excellency Abdul Baset Al Janahi, CEO & Board Member HiDubai.
Hospi-tech firm STAAH surpasses 5000+ partnerships in India; 20,000+ partners globally
STAAH, a leading New Zealand-based hospitality solutions provider that has helped hotels, homestays and luxury resorts across the world maximise their revenues and optimise their bookings…
What is the Best Assignment Writing Service in the UK?
Assignment writing service is the most sought-after writing assistance in the UK. While pursuing higher courses, students must deal with different assignments. These academic assignments…
34% jump in Americans headed to Europe: Allianz Partners
The calendar may say spring, but summer travel is already sizzling with Americans keen to book getaways to the European continent.
Travel expert reveals the top seven words to search on Google before planning a vacation
Travel expert Harsh Sonawala of India Someday has revealed the top seven words one should Google before planning the trip.
Trip.com Group launches free transit tours to turn your layover in Shanghai into a mini-vacation
International layovers don’t have to mean waiting for hours in the airport terminal; it’s also possible to make the most of the short window of time and explore the country you’re transiting…
Top five tourist scams to be wary of …
Tourist destinations attract a large number of visitors, providing scammers with a steady stream of potential victims and, more importantly, their euros.
Emirates wins ‘Best Inflight Entertainment Award’ globally at the 2024 Airline Excellence Awards
This week Emirates was crowned the global winner of the ‘Best Inflight Entertainment Award’ in Airline Ratings 2024 Airline Excellence Awards, announced online.
The best US cities for partying on St Patrick’s Day
Research by online casino reviewer, The Casino Wizard analyzed multiple factors that people may consider important when planning their nights out
Top 10 Spring Break Destinations from Allianz Partners
Before school lets out, the results are in: Allianz Partners’ Top 10 Spring Break Destinations review reveals the importance of sun-drenched beaches in Americans’ 2024 spring itineraries.
93% of Brits paying extra despite opting for all-inclusive holidays
New research shows all-inclusive holidays aren’t that “all-inclusive”, with over nine in 10 of Brits guilty of spending outside of what is covered in the resort, according to online money…
Charlton Media Group acquires Singapore based Brand TD by Travel Daily Media to expand its operations into the vibrant Travel and Tourism sector
Leading media company Charlton Media Group, has announced the acquisition of Singapore based Brand TD by Travel Daily Media, a renowned online B2B and B2C news platform covering the travel…
Scottish camping and glamping site named best in UK
Drummohr Camping and Glamping Site won Campsite of the Year in the Camping Awards 2024, which are organised by Camping magazine.
Why a Last-Minute Solo Trip from Chicago to Madrid is the Best Decision to Made
Going on a pre-planned trip with your friends and family is a wonderful experience, but sometimes you just need to take a break or vacation by yourself. A solo trip is a wonderful…
Unlocking guest loyalty and bridging the rebooking gap
Agilysys’ research indicates that small tweaks to business models for hotels can substantially increase profitability. Loyalty is a major player in the key to success and if that aspect can…
Hundreds of experience sector leaders to gather in Berlin for the Arival 360 Conference from March 2-4, 2024
Arival – the global research authority for in-destination experiences – has released the program and speaker roster for its annual Arival 360 Conference 2024, taking place in Berlin,…
‘Hilton for Business’ transforms the travel management experience for Small- and Medium-Sized Businesses
Hilton debuted Hilton for Business, a new, digital-forward travel program that empowers professionals running small- and medium-sized businesses to simplify travel management while enhancing…
Wizz Air is fully compliant with commitments made to customers, UK’s Civil Aviation Authority confirms
Wizz Air has fully complied with the deed of undertaking signed with the UK’s Civil Aviation Authority last year following disruptions to its service in the summer of 2022.
Tips for a smooth claims process
The experts at InsureMyTrip anticipate the most common claims expected to be trip cancellations or delays due to flight issues.
Elite Havens marks 25 years at the forefront of the luxury villa rental business in Asia
Elite Havens, Asia's leading luxury holiday experience provider and a subsidiary of Dusit International, one of Thailand’s leading hotel and property development companies, recently…
Tawaravadee Resort, WorldHotels™: The hidden charm of the east
Q: Hi Matthew, a warm welcome to WorldHotels Distinctive! We’re honored that Tawaravadee Resort has joined the collection! Can you tell us more about the hotel? Are you more leisure, or…
Europe is the top spot for “Tours”
A new survey of 1,000 Allianz Travel Insurance customers who included a tour in their 2023 travel itinerary has found that Europe is the most popular destination for travellers booking…
Top 10 Holiday Destinations for Americans from Allianz Partners
Allianz Partners USA has announced its annual Top 10 Holiday Destinations survey, which found Americans are planning holiday trips to New York City and Cancun, Mexico, as their top domestic…
Crystal Named a Top Cruise Line by Cruise Critic Picks Awards
The winners of the 15th annual Cruise Critic Editors’ Picks Awards – the industry’s most comprehensive awards – recognising the best cruise lines of the
Top 5 travel apps worth downloading
Here is a list of 5 best travel apps you must have on phone if you are planning winter vacation. Say goodbye to travel troubles and hello to a hassle-free, enjoyable winter getaway!
EaseMyTrip unveils “Explore Bharat – Discover the Soul of India” Travel Program
EaseMyTrip.com, one of India’s largest online travel tech platforms, has recently launched a travel program called “Explore Bharat- Discover the Soul of India."
Custard’s Top Hospitality Trends for 2024
From AI and weather patterns to experience-led packages and extended weddings – Custard’s top hospitality trends for 2024 explores some of the challenges and opportunities for the new…
Top ten best capitals in Europe to host a stag or hen party
London, Prague and Sofia are the top European capitals for stag and hen dos, a new report has found. Britain’s capital also has the best-rated nightlife.
Industry Experts step up for ATAS Advisory Committee
The Australian Travel Industry Association (ATIA) is delighted to introduce the newly appointed members of the ATAS Advisory Committee (AAC).
Shiji releases its Q3 2023 Global Guest Experience Benchmark report
The Shiji Global Guest Experience Benchmark report offers detailed insights into guest experience and satisfaction trends, providing hotels with a powerful tool – the Global Review Index…
Global Travel Advisor Gennady Podolsky Offers Sought-After Holiday Travel Tips
Global travel concierge Gennady Podolsky, a renowned trekker, highlights the most important facets of holiday travel to maximize success and joy.
Cruise itineraries powering Travel Advisor Bookings
A new survey of travel advisors by travel insurance and assistance provider Allianz Partners USA finds that most travel advisors surveyed say that cruise itineraries are driving the majority…
PADI and Klook dive into a world-wide partnership
PADI (Professional Association of Diving Instructors®) and Klook, announced a world-wide partnership that will see PADI’s diving products globally integrated on Klook’s platform.
Goa’s New Caravan and Homestay Policies to Boost MSMEs in Tourism: A Closer Look
The recently introduced policies for bed and breakfast (B&B), caravan, and homestay accommodations in the scenic state of Goa are expected to provide a much-needed boost to Micro, Small,…
Velocity Ventures and KTO sign MoU for co-operation with Korean Startup Accelerator for Travel & Tech
Singapore-based hospitality & travel-focused venture capital firm Velocity Ventures has finalised a Strategic Innovation Partnership with Korea Tourism Organization (KTO) to support…
Velocity Ventures and Korea Tourism Organisation sign memorandum of understanding for co-operation with Korean startup accelerator for travel &…
Singapore-based hospitality & travel-focused venture capital firm Velocity Ventures has finalised a Strategic Innovation Partnership with Korea Tourism Organization (KTO) to support…
Top ten best US theme parks this Halloween
A new ranking has revealed which popular US theme park is really the best to visit this Halloween - with Cedar Point in Ohio crowned top.
Booking.com chooses GIATA as one of its first providers for photo management
GIATA, a proven leader in static descriptive content solutions in the travel industry, announced the extended partnership with Booking.com, a globally renowned online travel platform.
VFS Global brings Passport and Attestation services closer to home for Indian citizens in KSA
VFS Global to organise scattered tours to collect passport renewal applications & Documents Attestations for Indian communities residing in the remote locations of the central, eastern…
ITB China 2023 boasts over 17,000 Business Engagements
The fourth ITB China marked its grand live- return, concluding its 2023 edition with impressive achievements in business meetings and Chinese and international dialogues.
Rise in the use of Digital Travel Platforms
57% of Indians prefer a planned Itinerary and 40% are looking for a connected trip experience. Booking.com recently released its second edition of the APAC Travel Confidence Index 2023.
Travel has a new home – the Australian Travel Industry Association (ATIA)
The biggest reform ever for Australia’s Travel Sector has been unveiled with the Australian Travel Industry Association (ATIA) launched recently.
Ascott launches CHATGPT-powered web chatbot – CUBBY, your AI travel buddy
The Ascott Limited (Ascott), a lodging business unit wholly owned by CapitaLand Investment, has just launched a generative artificial intelligence (AI) powered web chatbot to enhance the…
Jazeera Airways reports KD 6.27 million net profit for first half 2023
Jazeera Airways announced financial results for the first half (1H) of 2023 with total revenues up 26.1% to KD97.85 million and operating profits of KD9.35 million.
2023 Tourism Trends: What’s been taking off and what’s next?
Arival, the leading resource for the tours, activities and attractions sector, has released a new report looking at the major trends that have been shaping the industry this year – as…
Top 20 airports for foodies
Singapore Changi Airport has been named the best airport for foodies, according to new analysis. The Airport Catering Index by online slots site Betway analysed some of the busiest airports.
STAAH partners with and Trulyy India Camps
STAAH, the New Zealand-based global hospitality solutions provider, is set to make waves in the hospitality sector with an exciting development, STAAH has joined hands with Trulyy India…
Velocity Ventures rallies travel and hospitality industry to recalibrate and strengthen
Velocity Ventures, Southeast Asia’s leading travel and hospitality tech investor has announced a subscription-based Corporate Partners Program (CPP) so that corporates in the travel and…
BEONx highlights the growing importance of sustainability in the hospitality industry
As the global hospitality industry continues to evolve, sustainability is emerging as a key factor that not only aligns with consumer values but also significantly affects a hotel's online…
LOVU launches first-ever romantic travel booking App
LOVU, a new travel platform specializing in romantic travel, has announced the official BETA launch of the first-ever romance travel booking app, now available for download on iOS and…
Top eights ways to rise above travel-related scams
The experts at Proxyrack have revealed 8 steps you should take to protect yourself when booking your next vacation and the steps you should take if you fall victim to travel fraud
Tips and Tricks for a Smooth Australian Tourist Visa Application
eTurboNews:
If you're planning a trip to Australia for leisure or tourism, obtaining a tourist visa is mandatory for most foreign nationals.
Read more: Tips and Tricks for a Smooth…
Top 2023 Summer Travel Destinations by Allianz Partners USA
With the summer travel rush about to begin, Allianz Partners’ Top 10 Summer Travel Destinations review reveals where Americans are escaping to, with Orlando and Cancun once again topping…
MakeMyTrip collaborates with Microsoft to reshape the travel booking landscape with generative AI
In a landmark move, MakeMyTrip has collaborated with Microsoft to make travel planning more inclusive and accessible by introducing voice assisted booking in Indian languages.
Top 10 affordable and must visit Airbnb’s in the US
A new study shows a ranking of ten of the most affordable Airbnb’s in the US that also have the wow factor people are looking for.
Talent Development Programmes unveiled for companies grappling with post-pandemic work realities
Naruna Retreats, a leadership consultancy, has transformed its development programmes to help companies address post-pandemic business realities and take advantage of new opportunities.
Here’s how to avoid travel scams
With summer around the corner and many of us on the hunt for the best holiday deals, Brits are being warned to look out for the major travel scams circulating.
To avoid being caught…
Top seven holiday scams tourists need to look out for
April half term is finally here and search volumes for "travel scams" have increased by 160% amid fear that last-minute holiday bookings may pose as a target for scammers.
TXGB marks 100 dmos milestone this English Tourism Week
Over 100 UK destinations are now able to boost their local visitor economies like never before this English Tourism Week (17-26 March 2023).
Reducing the friction: Technology hotels should invest in to increase profits
Digitalisation has become an increasingly important aspect of the hospitality industry in recent years. With the rise of technology and the increasing use of mobile devices, the way…
Top seven cruise hacks to make the most of your time in port
Cruisers wanting to maximise their experience both on and off their ship are being encouraged to make the most of their time at each port of call.
Europe’s Air Transport Could Face Another Summer of Chaos
The summer of 2023 will similarly be defined by travel mayhem. An analysis of cancelled flights and future projections reveals.
The summer of 2022 was a chaotic time for airports and…
7 essential cybersecurity tips for international travel
International travel is often an exciting opportunity for cultural exploration or a necessity for conducting business. Either way, it is quite easy to focus on the entertaining or…
TikTok set to overtake Facebook
According to new research from Arival and Phocuswright, TikTok will overtake Facebook as the most popular place young people go to find tours, activities and experiences inspiration.
VisitScotland skills up with Google and DigitalBoost
VisitScotland is urging tourism businesses to embrace the power of digital to bring visitors to the shores. It has launched a series of webinars in partnership with Business Gateway’s…
Which Traveller Tribe are you in? Amadeus defines future travellers
Amadeus commissioned a global research study – Traveller Tribes 2033 – which identifies four Traveler Tribes that will develop in the next 10 years and will be future target consumers.
Benefits and pitfalls in Flight Centre USD 220m luxury deal with Scott Dunn
Flight Centre’s USD220 million buyout of luxury travel agency Scott Dunn has prompted analysts to forecast strategic benefits while warning of potential pitfalls, such as a post-COVID-19…
Madrid’s luxury hotels valued more highly than those of London, Paris and Milan
Five-star and five-star GL (Grand Luxury) hotels in Madrid have a score of 0.9050 in the Global Review IndexTM, higher than that of accommodation in the same category in London (0.8811),…
Beware of these travel scams in 2023
Amid reports that January is the busiest month for booking holidays in Europe, experts at Scams.info have provided expert tips on how to avoid the most widespread scams targeting…
Oman Air highlights digital transformation achievements
Continuing to drive transformation in the aviation sector, Oman Air’s Digital department recently held its annual workshop.
Top five reasons for expected Staycation boom in 2023
Data from holiday home operator, Verdant Leisure, suggests that 2023 may see a boom in UK staycations due to the cost of living.
Loyalty programs market in travel to expand at 9.20% CAGR through 2032
The tourism industry loyalty programs market is poised to reach a valuation of USD24 Bn in 2022. Sales are projected to increase at a 9.20% CAGR
Tongcheng Travel reports stable user growth in 2022 Q3 amid COVID resurgence crosswinds
Tongcheng Travel Holdings Limited an innovator and leader in China's online travel industry, announced its unaudited consolidated results for the three months ended 30 September 2022 (the…
Travelex launches first foreign currency ATM at Brisbane Airport
Travelex, the foreign exchange brand in Australia, has launched the foreign exchange industry’s first ever Foreign Currency ATM click & collect service, enabling customers to pre-order…
Expedia Group unveils enhanced features for TAAP Travel Advisors
Expedia Group announced enhanced features to help travel advisors prepare for the holiday travel season.
Digital travel to grow to USD 400 bn in 2022
Digital Travel Market is expected to reach USD 1,618 Bn in 2032, at a 15% CAGR in 2022-2032 as per a report by Future Market Insights (FMI).
The pandemic changed how we travel, hospitality should follow suit
TD sat down with Trent Fraser, CEO of Choice Hotels about the emerging travel trends and navigating the post-pandemic era in the hospitality sector.
Trip.com Group and Singapore Tourism Board strengthen ties to further promote Singapore
Building on the three-year Memorandum of Understanding signed in November 2020, Trip.com Group and Singapore Tourism Board (STB) are deepening their collaboration across key markets…
BATTLE OF THE 5-STAR LONDON HOTEL GIANTS
BATTLE OF THE 5-STAR LONDON HOTEL GIANTS: THE RITZ VS THE SAVOY
Two of London’s top, most famous luxury hotels are without a doubt the Ritz in Piccadilly and the Savoy near Covent Garden.…
wndr is taking over GenZ and Millennial travelers with short-form videos
A new start-up company wndr is revolutionizing the travel discovery experience by focusing on short-form TikTok style videos, targeting Millennials and GenZ. wndr is focusing on bringing a…
Trivago decision highlights importance of booking direct or using Australian travel businesses
Peak industry body the Accommodation Association says today’s Federal Court decision in relation to Trivago highlights the value for Australian consumers in booking accommodation direct or…
Climate, Community and Choice! Trends shaping sustainable travel in 2022: Booking.com
Booking.com released new research, with insights gathered from more than 30,000 travellers across 32 countries and territories including Singapore, highlighting that the impact of their…
AQ.in.th simplies and speeds up the processing of entering Thailand for tourists
This new online platform eliminates all the fuss by allowing tourists to book AQ or SHA++ accommodations and apply for the mandatory Thailand Pass all in one place.
Here are the best places to go solo backpacking
New research by Uswitch has revealed the best locations in the world for solo backpackers.
Benefits of blockchain technology in the hotel industry
Blockchain has been one of the latest technologies that have brought a revolution in most industries. There have been several attempts of creating a digital currency in the past, but they…
From then to now! Embracing the hospitality and tech evolution
Kevin Tatem, managing director in South East Asia at STAAH reminisces about the good old days and talks about how innovation in technology and industry transformation has changed our…
India issues revised guidelines for international travellers
Travellers fully vaccinated and coming from a country with which India has reciprocal arrangements for mutual acceptance of WHO approved COVID-19 vaccines shall be allowed to leave the…
Ferries getting more popular as most ‘Sea-nic’ way to travel
Social media posts, videos and images continue to be a growing influence on people’s travel choices – with natural landscapes and waterside views the most appealing to would-be holidaymakers
How to choose the best Hotels in Saudi?
If you are going for tourism in Saudi, then you need to book a hotel in Saudi. It is very simple and easy for everyone to go for advanced booking. In fact, it is a wonderful idea to save…
These are tourist destinations most impacted by the pandemic
Flight deal experts, Next Vacay, reveals the destinations that need our help the most as they go on a journey working with locals to highlight the devastating effect the pandemic has had
Going paperless: Seychelles announces first step to scrap paper arrival forms
Ministry of Transport, in collaboration with the Department of Immigration, Seychelles Civil Aviation Authority (SCAA) and the Department for Information and Communication Technology (DICT),…
ABTA launches new scheme to simplify industry payments
ABTA will launch a replacement version of its Single Payment System to members later this year to allow fast online payments
Heathrow Airport to introduce a GBP5 passenger drop-off charge
Heathrow Airport is making a desperate attempt to recoup more than £2 billion in lost revenue from the pandemic by instituting a £5 drop-off fee for passengers arriving by car or taxi.
Emirates predicts another busy weekend ahead as traveller numbers peak since pandemic times
Emirates is expecting high passenger volumes to pass through Terminal 3 at Dubai International this weekend, 16-17 July, as traveller numbers reach among their highest levels since the…
RevPAR rising! An APAC recovery update
Ian Chinn, regional director of sales for IDeaS Revenue Solutions talks about how travel and leisure segment continues to make up the majority share of occupancy and improving levels of…
Change management 101: How to evolve commercial function of your hotel
Hotels should now start re-examining their business model and operations for evolution of its commercial functions
Hotel SEO: Three Ways To Rank Higher On Google
Corporate built our hotel website and I added the content, but was it any good? Why wasn’t my hotel ranking for anything other than our brand name? How was I supposed to optimize for search…
Commission-free direct bookings – a boon to hoteliers
All hoteliers want more direct bookings more than any type of bookings because at the end of the day that is full profit going directly into their pockets with no third-party aggregators…
Future of business travel post COVID-19
It is critical to adopt an analytic approach to how business travel is planned during COVID-19.
Where will smaller TMCs fit in 2021?
Travel management companies (TMCs) need to look at technology and changes to business processes that will give them sustainability
4 Technologies with Strong Impact in Hospitality Industry
Various rising innovations have made the lives of hoteliers significantly simpler.
Last Minute Bookings – What does Changing Guest Behaviour Mean for Hoteliers in 2021 and Beyond?
The pandemic that decimated most of the travel sector during 2020 seems to also have had an impact on travellers’ booking behaviour.
Tough people last. Tough times don’t! Travel startups that survived and thrived amid the pandemic year of 2020
Bravely defying the misery of the Covid-19 calamity, some startups have managed to not just survive but literally thrive and ride the waves of 2020. We bring you a list of these startups and…
Dubai unveils Happiness Card to offer discounts to travellers upon arrival. Here’s how you can get it
Dubai has announced the launch of ALSAADA Tourist Card or Happiness Card, a free discount card that will give tourists access to a wide range of exclusive privileges, discounts and…
President-Elect Biden gale-force Intensity and Passion for Tourism seen by SKAL
History will show us the damage or otherwise, the Trump era has had on the hearts and soul of not only America but the world. Andrew Wood is a contributor for eTurboNews and is based in…
How to grow your personal brand on Linkedin
Travel Recruitment right now is tough. Luxury Travel Recruitment right now is tough. Lifestyle Recruitment right now is tough....but you don't need me to tell you that right?
TravelRevive: Paving the future of MICE in Singapore
TravelRevive will be the first pilot tradeshow to trial the newly developed prototype for safe business events, safe itineraries and digital enablers in Singapore.
How vouchers can boost your bottom line and avoid being left behind post-COVID
Hotel voucher was a relatively overlooked aspect of a property’s playbook, but it develops into a required feature and essential to any hotelier to generate income quickly and efficiently.
BA boss to speak from London
Wednesday (09:30 BST ) Alex Cruz, Chairman and Chief Executive of British Airways, part of IAG, will be live online as he appears before the House of Commons Transport Select Committee.
Avis Budget Group champions contactless rental experience with new digital check-in
Avis Budget Group has introduced digital check-in as part of its relentless commitment to ensure the safety of its customers and its employees and promoting contactless rental experience.
Accolades galore! B-Concept wins Luxury Lifestyle Awards 2020
B-Concept received the award for their excellence and impeccable performance in the event industry across Thailand and Asia
Why millennial travellers will kickstart travel’s recovery and how to attract them
When the coronavirus hit, travel became taboo. We cancelled or deferred our trips and stayed put to stop the virus’s spread. Yet, even as we yearned for the return of our freedom to wander,…
Marina Bay Sands unveils industry’s first hybrid event broadcast studio
Marina Bay Sands has launched a state-of-the-art hybrid event broadcast studio at Sands Expo and Convention Centre in a first for the industry, as the award-winning venue paves the way to…
Doing more with less – The essentiality of automated revenue management
Hotels are heading into budget season at a difficult time for the industry. The pandemic-driven downturn has slashed revenues and imposed significant financial pain, forcing many hotels to…
Is Your Restaurant Ready?
In many countries, restaurants were among the first to feel the impact of the novel coronavirus pandemic. Bookings disappeared almost overnight, followed by long imposed periods of closure…
Travel-planning app Omio unveils new index to fast-track return of travel
Europe’s leading multi-modal travel booking platform Omio is reigniting travel by launching a new online resource to help travellers easily understand where they can travel to within…
London Stories! Now meet the people who make it tick
Visit London has unveiled London Stories, a new weekly online series developed to shine a light on the people who make up the very fabric of the city, and part of the Because I’m a…
STR shares Covid-19 impact data
STR SHARE Centre’s Steve Hood will present an update on the global hotel industry that reviews the impact of the Covid-19 disease on countries and markets around the world. The 'Covid-19…
Arabian Travel Market to return in May 2021
The 2020 Arabian Travel Market (ATM) has been cancelled, with the event set to return next year. After initially postponing the tradeshow until June, organisers have now bowed to the…
Technology Transforming the Travel Industry
The travel and leisure industry is undergoing a major evolution with personalisation. Travellers’ experiences can now be deeply customisable at every stage, from research and booking to…
Travel Leaders Group reveals ‘travel advisor trends’ and position for growth
Travel Leaders Group executives and industry experts have gathered in New York City to review the travel trends and issues that shaped the last decade, and to forecast what the next decade…
VisitBritain registers robust tourism growth
Visitors spent GBP 951 million (USD 1241.06 million) in Britain in the last financial year. This was revealed by the national tourism agency VisitBritain/VisitEngland.
This means that…
After numerous scandals, Mafengwo to lay off 40% of staff
Rumours are circulating that Chinese OTA Mafengwo may be laying off 40% of its employees following several scandals involving the company.
Smart Hospitality: 7 ways technologies are reshaping your business
Smart Hospitality: 7 Ways Technologies Are Reshaping Your Business
Everything becomes smart nowadays: phones, watches, TV sets, refrigerators, houses, etc. In addition to that,…
How to Build a Travel Service Customers Will Love
With more than 100k flights, 1.5 million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry, and…
TripAdvisor’s TheFork acquires Michelin’s Bookatable under strategic partnership
Michelin and TripAdvisor have entered into content and licensing partnership, combining the gastronomic expertise of the Michelin Guide with the power of TripAdvisor’s large customer…
How to find the Best Street Food in Kunming
Kunming is a charming city in China that richly deserves to be visited. There are plenty of remarkable appeals in this city that makes it a tourist hotspot. The incredible tastes of the food…
Too trippy: Mega collaboration sees the introduction of TripAdvisor China
Trip.com and TripAdvisor have released news that the two online giants have come together in a strategic partnership which they hope will push the brands' global presence even further, by…
The future of revenue management: What technologies and trends will shape its outlook?
Staying on top of what is needed to succeed today is hard, but what about two years or five years into the future? What do hoteliers need to know about where the industry is heading?
“We have a skills shortage in the UK” Post-Brexit immigration plans could disrupt UK travel industry
Research released today by tourism trade association UKinbound and Canterbury Christ Church University shows that the Government’s proposed post-Brexit immigration reforms have the potential…
Travel tech this week: Cybercriminals target tourism industry
As we recently celebrated World Tourism Day, it is appropriate to talk about why cybercriminals target travellers as booking everything online makes them vulnerable targets for scam and…
The Rough Guide to being a travel company in 2019
Digital is transforming all industries. Businesses are becoming ever more digital. In travel, you may still be selling holidays, flights or accommodation but the way you do it has…
Additional Features To Look In A Travel Portal
Every major field is converting to the digital side of the world and this is what the business sector demands today. Education, retail businesses, public services, and the traveling sector…
Travel tech this week: From staycation to golf tourism
This week, Airbnb has revealed staycation trends in MENA region, while TripAdvisor has released a transparency report. Lastly, stat-up golfscape has launced in Ireland enhancing the…
Parkvia stays on track with Italo for third year
European-based online parking reservation leader ParkVia has renewed its contract with Italian high-speed rail network, Italo, for a third consecutive year following consistent booking…
Survey Result: Young Chinese Travelers Journey
China outbound is a very fragmented market but young Chinese travelers is always a very important segment for overseas tourism operators. It is because in general, this is the segment that…
The lifecycle of hotel revenue management
Read on to discover how advanced pricing and forecasting systems can assist with critical business decisions at each key stage of development.
Business travellers want personalisation and central payment options – research
Business travellers want hotel options that are convenient, personalised and competitively priced with amenities. New research from the Global Business Travel Association (GBTA), in…
How to reduce booking cancellation and drive direct bookings
A study conducted by property management systems (PMS) provider Guestline has revealed insights on how hoteliers can avoid booking cancellation and increase direct bookings.
Travel tech this week: When the ‘cheapest’ route may not always be ‘best value’
This week, the tech industry showcases a software making it easier for short-term rentals to secure their properties. Also, a technology that enables travellers to find the best value routes…
Travel tech this week: The best travel brand, tickets for space and more
This week in the travel tech sector, TUI is hailed by independent consumers as the best travel brand trumping rivals Thomas Cook and Booking.com. Meanwhile, this could be your chance to go…
Fall in love even more in Centara’s honeymoon destinations
Honeymoons are not typical weekend getaways, family road trips or city breaks - they're once-in-a-lifetime experiences.
Car rental APIs: Integrations with GDSs, OTAs and tech providers
This article was originally published as a blog post by AltexSoft. It is published here with permission.
Exploring foreign places in a rental car offers multiple perks: You can get far…
CEO Travala.com: The power of social media in the travel industry
Matt Luczynski, CEO and co-founder of Travala.com, shares insights on social media, smartphones and other trends that are shaping the way we travel.
Digital detox mode: ‘Unrating Vienna’ urges travellers to seek beyond ratings
On the back of its popular ‘Unhashtag Vienna’ digital detox campaign, the Vienna Tourist Board has now launched 'Unrating Vienna' that tackles the online rating obsession by asking the…
The importance of technology comfort
We speak to Othmane Amrani, general manager of Hotel G Singapore
Trip.com upgrades loyalty benefits with TripPLUS
Trip.com, the international brand of Ctrip Group, has announced the official launch of a new rewards program entitled TripPLUS.
Travel tech this week: Trip.com heads down under and more
This week, we saw new partnerships in travel and Trip.com launching in Australia.
0% beef: Vegan hots spots around the world
As evidenced by the creation of the ‘Impossible Burger’ (and its subsequent appearance at Burger King this week), a meat-free patty which mimics the flavour and running-juices of real cooked…
Travel tech this week: New apps, partnerships, and acquisitions
This week, we saw some companies launched new features of their apps or websites, while others forged new partnerships and acquisitions.
Travel tech this week: Start-ups funding and new partnerships
This week, we saw travel start-ups getting funding to further their growth. Some companies also facilitated new partnerships to expand their services.
Grab teases on big partnerships this year
Grab is not yet done as the ride-hailing app Grab has plans to expand into business ranging from health care to insurance to video streaming through big partnerships and raised funding.
Hero Traveler offers “travel advice you can trust”
Hero Traveler founder and CEO Joseph Anthony saw an opportunity to develop the first travel-focused social media application and website.
“Culture is the key” says Amadeus’ HR mandarin
With employees always on the lookout for new opportunities to develop their life experiences as much as their career, the responsibility of human resources to find, develop and retain a…
No more balloon drop: Luxury hotel ends year with a PR crisis
Days before the end of 2018, luxury hotel Okada Manila faced a PR problem for its New Year’s Eve event.
Virgin Holidays harnesses the power of social media with Trending Travel Guide
Virgin Holidays has launched the Trending Travel Guide – a digital platform that updates daily to give real-time holiday recommendations.
BedLinker: A marketplace for midsize players in the travel business
A travel tech startup from the economic hub of Vietnam, BedLinker, aims to empower travel buyers and sellers to create their own seamless, configurable purchasing and distribution experience…
Direct Booking Summit: “China is the Wild West of hotel distribution”
Ahead of the Direct Booking Summit in Singapore next February, Triptease has spoken with Chetan Patel, VP for strategic marketing & e-commerce at ONYX Hospitality Group.
Travel agency software: Choosing tools for booking, accounting, marketing, and tour building
This article was originally published as a blog post by AltexSoft. It is published here with permission.
Despite the recent charge toward using OTAs, a recent study showed that offline…
“Google is evil”: Internet giant dips in travel
William Bao Bean, general partner, SOSV/managing director, Chinaccelerator, described Google and Facebook as “evil” when Yeoh Siew Hoon, founder and managing director of WiT, asked him in a…
Performance-enhancing AI and data science in hospitality
One hotel provides facial recognition check-in and a chatbot that answers your questions in a couple of seconds, while the latter has only comfortable rooms to offer. What hotel would you…
Expedia Group to boost travel in Scotland
Expedia Group, one of the world’s largest online travel companies, has joined forces with VisitScotland to help drive travel demand in the country.
Helsinki enhances future services to connect with Chinese visitors
Helsinki Marketing, Tencent and Finnair have signed a cooperation agreement to launch a travel solutions project in the WeChat mini program ecosystem, with an aim to enhance digital services…
“Doing away with the yearly appraisals that nobody likes”: HR tech in 2018
I spoke to Adrian Tan, the cofounder of The Resource Group, about how HR technology will disrupt the industry in the years to come and how HR departments will operate in the future.
Why OTAs should be scared of Google
Google continues to augment its travel products and poses a serious threat to online travel agencies (OTAs). It seems that the tech giant has a penchant for the travel industry and has…
YouGov poll: 68% of Brits want more tech at airports
An online YouGov poll commissioned by in-flight entertainment and passenger engagement company, Spafax, has revealed that younger travellers want airports to use technology to enhance their…
Business travellers turn to shared accommodation with ‘Airbnb for Work’
Airbnb has reported a sizable increase in bookings via its corporate travel platform proving that companies are turning to shared homes for their accommodations.
The one-stop-shop for stress-free travel planning
We go on a trip to get away from stress at home and work and to take a break from the day-to-day routine, but travel planning and the travel itself can be quite stressful.
Capturing luxury Chinese travellers: We talk to Anita Chan, CEO of Compass Edge
Anita Chan, the CEO of Compass Edge, warned me that "the China that you understand is not the real China".
Is the sharing economy safe for corporate travel?
The sharing economy enables individuals to lend and avail goods and services to one another for a fee.
Travltalk: Changing the way we travel, chat and socialise
The newly launched location-based mobile app Travltalk is aiming to change the way millennial explorers, backpackers that roam the world seeking adventure and authentic local experiences.
How self-service and automation will redefine corporate travel management
Travel management companies (TMCs), already providing road warriors with both travel-agent assistance and software solutions, are now starting to focus on the automation. This strategy…
Research reveals why the industry needs ‘disability’ travel provisions
Luxury holiday operator, Oliver’s Travels, has conducted a study that revealed more than 50% of people with disabilities find travel considerably more difficult or near impossible.
Airbnb pairs with Thai government to boost hospitality standards
Airbnb has announced its first official partnership with the Thai government to train local provincial officials on hospitality, hosting, and compliance standards.
Saint Lucia marches on with three major trade initiatives
The Caribbean island nation of Saint Lucia has topped all visitor records last year, paving the way for Saint Lucia Tourism Authority (SLTA) to introduce three new trade initiatives.
7 head-turning travel tech startups at Techsauce Global Summit 2018
Southeast Asia is a treasure trove of some of the most innovative travel tech start-ups today.
“It’s not just about food it’s about gastronomy tourism,” says CEO Ctrip Gourmet List
Yesterday, I brought to you news that China’s biggest travel company Ctrip had entered the food and beverage market with its first international launch, which took place at the top So…
The two biggest battles in hospitality: How will Marriott compete?
Marriott International is determined to win the race by ensuring it covers all bases. The hotel giant made two important launches in the first quarter – its joint venture with Alibaba and…
How to choose and integrate travel and expense management software
Private jets flying to exotic destinations, limos waiting at the airport, expensive dinners meetings in Ritz-Carlton Hotel restaurants, and of course hotel…
Exploring ‘voice search’ opportunities in the industry
Roast, an independent research agency, has released full reports on how voice search works and how businesses in the hotel and travel industry can be optimised online.
Cruise Baltic set to train international TAs at CLIA Conference 2018 after successful Cruise360
Cruise Baltic made a strong impression at the annual Cruise360 trade show this week. Putting the spotlight on trade and how it intends to support TAs with the knowledge of how best to…
App wars: Klook vs. Viator vs. Airbnb – who offers the best tour-booking experience?
With Klook, the new kid on the tour-booking block, raising 60 million USD in funding at the end of 2017 , the popular Hong Kong based company has started making waves beyond Asia, and into…
The self-drive test-drive: we take the new Brand USA Itineraries website for a spin
Brand USA unveiled its travel trade website, dedicated to helping travel agents explore and promote US destinations in November. I feel that after a couple of months smoothing out the kinks…
Marriott Hotels inspires new perspectives with TED partnership
Marriott Hotels expands its partnership with idea engine, TED, to include even more innovative programming in its second year.
Hotelchamp integrates top marketing tech to drive direct booking growth
Hotelchamp, another champion of the direct booking movement, stepped up in a big way announcing the integration of TrustYou, OTA Insight, Customer Alliance, LiveChat and HotJar into their…
7 tips for building a successful mobile booking app for OTAs, airlines and hotels
Travel customer expectations have changed significantly over the last several years. As with other consumer-focused industries, near universal smartphone and tablet adoption has affected…
Sponsored Placements will give your hotel top ranking on TripAdvisor – for a price
Good news for hoteliers but perhaps bad news for impartiality today as TripAdvisor has launched Sponsored Placements - an advertising solution that helps accommodation businesses reach the…
Trump administration plans to scour social media of immigrants before US entry
Would you be happy to give up five years of your social media history to get into the United States? Well, soon, you might not have any choice. The Trump administration has announced plans…
Travel partners defiant as Hilton follows Marriott in reducing group booking commissions
Agents’ worst fears are being realised. Another hotel chain giant, Hilton Worldwide, has followed Marriott International's lead and slashed standard hotel group booking commissions from…
Email marketing for hotels: Revinate’s top 5 tips to boost your hotel’s Average Daily Rate (ADR)
Email marketing can have a big impact on your hotel’s ADR and that’s why you need these five basic, but effective tactics, from Revinate’s senior marketing strategist Anisha Yadav.
How to comply with GDPR: recommendations for the travel industry
The adoption of the General Data Protection Regulation (GDPR) has become one of the hottest topics across a broad spectrum of industries. The travel industry is no exception. The GDPR…
International Women’s Day special: Stay safe business and leisure trips with these tips
We are glad to report in time for Women's Day that, whether for business or for leisure, more women are moving around the world than ever before. Unfortunately, travel, road and health…
Opening the skies with AirAsia Group’s Spencer Lee
Spencer Lee, head of commercial for AirAsia Malaysia, looks quiet and unassuming. But if you talk about travel, the transport industry veteran can hardly contain his excitement. We sat down…
Corporate travel management: driving technological transformation in the world of business travel
While leisure travel is rapidly moving forward by adopting consumer booking tools and mobile payments, as it drifts away from traditional travel agencies, business travel management is still…
Start-up led by ‘wonder twins’ keeps vacation rental managers in touch with guests
Twins & former vacation rental hosts Amiad & Koby Soto realised the need for an all-in-one technological solution to manage & automate logistics in Guesty.
Can hoteliers trust TrustYou?
Hospitality and travel professionals should not miss this Q&A with CEO and co-founder Benjamin Yost
The world’s most unromantic hotels for Valentine’s Day
Instead of writing a mushy blog on where to celebrate love on cupid’s day, I’ve hand-picked some of the world’s most unromantic hotels for Valentine's Day.
Filipino startup bares tech updates, celebrates gains
Tripkada, the Philippine curated trip-joining start-up platform, launched its joiner app for iOS, gave stakeholder updates and revealed its expansion plans.
Marriott web ban is a warning from China
Mariott Int'l suffered the consequences for listing Tibet, Hong Kong, Macau and Taiwan as separate countries in their online customer survey. What's next?
Q&A: European Waterways
Travel Daily catches up with Mark Robinson, sales & reservations manager at luxury hotel barge operator European Waterways.
What does your role include and how long have you…
SEAsians #GoLoka for Traveloka
Traveloka appears to be crushing Expedia in core SE Asian markets despite their late entry. Will it continue to do so in 2018?
Hospitality 2.0
Information and communications technology (ICT) has made its mark in many industries. The hotel and hospitality industry is no exception to this, with everything from reservations to house…
Palladium Hotels announces travel agent loyalty programme
Palladium Hotel Group has launched its first loyalty programme for UK travel agents.
Palladium Connect is a partnership programme, which is also being rolled out across Europe, to…
Gay Passport: Which Thai hotel is “just perfect” for gay couples?
A Phuket hotel is proving very popular with LGBT guests from around the world with a steady increase in bookings from gay couples, particularly at the brand’s designer hotel in the Phuket’s…
Eurocamp withdraws from high street
Eurocamp is making the move to withdraw its product from UK high street travel agencies following a strategic review of its distribution channels.
The company has invested in its online…
Q&A: Louise Tansey national sales manager at Bourne Leisure
Can you give us an update on Bourne Leisure and its three brands?
2017 has been another excellent year for Bourne Leisure. Bookings are strong, our relationships and investments…
Alaska Airlines invests in guest experience with next-generation Gogo 2Ku satellite Wi-Fi
Alaska Airlines has selected Gogo to provide next-generation satellite-based inflight Wi-Fi service across its entire Boeing and Airbus fleet. Gogo's broadband 2Ku service provides the…
Philippine Airlines receives award for cabin service
Philippine Airlines has been voted Fourth Best Airline Worldwide for Cabin Service by readers of SmartTravelAsia.com.
Smart Travel Asia – an independent online travel magazine with…
Expedia Announces Changes to Wildlife Animal Attraction Booking; Pledges More Education and Greater Transparency
BELLEVUE, Wash. -- Expedia, Inc. today announced that activities involving certain wildlife animal interactions will no longer be bookable on its online travel sites. Relying on guidance…
Expedia to stop selling dubious wildlife attractions
Expedia has announced that it will stop selling certain wildlife attractions.
The online travel giant said it would take guidance from "industry-leading wildlife and animal protection…
Award-Winning Lip Smacking Foodie Tours Adds Venetian|Palazzo Experiences
Las Vegas' Highest Rated Dining Experience Offering Two New Opportunities to Taste the Town
LAS VEGAS, July 5, 2017 /PRNewswire/ -- Take the most acclaimed restaurants, add in the most…
Q&A – Andy Hegley
The Flight Centre Travel Group recently appointed Andy Hegley as general manager of its specialist SME travel management division, Corporate Traveller. We learn about his plans as part of…
The Global Travel Group conference news
During day two of the conference, guest speaker Oliver Yeates, founder of Clicky Media, led a session titled: Is your business ready for the Me Me Me Millennials?
He said the millennial…
Salam Standard launches hotel classification system for Muslim-friendly properties
Salam Standard has launched a unique Premium Hotel Classification scheme for Muslim-friendly accommodation.
This industry-leading initiative aims to improve quality standards and…
Superbreak amends baggage options on flight-inclusive packages
SuperBreak has altered its baggage options for all products in order to give agents flexibility when booking flight-inclusive packages.
Agents now have the option to add checked-in hold…
Q&A With Reservations.com CEO: Booking Properties At The Best Rates
Mahesh Chaddah is the co-CEO of Reservations.com and has more than 20 years of industry experience in finding great deals at hotels and resorts around the world. Here we sit down to pick his…
Norwegian launches global hotels partnership with Expedia
Low-cost airline Norwegian has launched a global partnership with Expedia Affiliate Network (EAN) giving the carrier’s customers access to exclusive rates at a broader range of hotels whilst…
Alison Cryer, ANTOR Executive Secretary, celebrates ANTOR’s 65th Anniversary
2017 is ANTOR’s 65th year, making it the oldest travel trade association in the UK. Over the past 65 years the organisation has evolved from a voluntary group to a not-for-profit…
Silversea launches new agent training portal
Luxury cruise line Silversea has launched an innovative new online training portal for trade agents. The Silversea Academy allows agents to become experts across all areas of the company…
My 15 Minutes of Fame (and why Airbnb is Killing it)
In 2010, I was working on an update to our U.S. vacation rental market research, and one name kept popping up: Airbnb. I began digging in. The model was odd – people rent out their primary…
Silversea launches new agents’ training portal
Luxury cruise line Silversea has launched a new online training portal for trade agents.
The Silversea Academy allows agents to become experts across all areas of the company with the…
ABTA calls for limits on overseas holiday claim rulings
ABTA has called for overseas holiday claims up to £25,000 to be brought under the same fixed recoverable legal costs regime that currently applies to other personal injury claims.
The…
TUI launches new content portal
TUI Group has launched its new content hub: travel.me.
travel.me ties together content from around 600 social media channels of TUI Group’s almost 300 global travel brands - including…
