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Eturbo News

Travelport and Adventureman Set a New World Record

eTurboNews: Travelport, a global technology company that powers travel bookings for hundreds of thousands of travel suppliers worldwide, and Jamie McDonald, a British adventurer better known as “Adventureman”, today announced a new world record – the fastest time to visit the new Seven Wonders of the World, achieved in less than seven days. Confirmed by Guinness World Records, the journey was achieved in 6 days, 16 hours, and 14 minutes, using only public transportation. The challenge was set to Adventureman by Travelport in order to put the company’s modern retail platform, Travelport+, to the test, proving that the company’s technology allows its travel agency partners to simply plan, book and manage even the world’s most complex trip. “When we began upgrading our agency partners to Travelport+ in 2021, it was with the intent of making the complicated travel industry easier and faster to navigate,” said Greg Webb, Chief Executive Officer at Travelport. “This epic adventure was the ultimate test for our platform – could we take the world’s most complex trip and make it simple? Could we ensure it was easy to service? Would the platform be agile enough to accommodate whatever unforeseen bumps the trip encountered? Six days, sixteen hours and fourteen minutes later, we had our answer: yes, yes and yes. This trip also proves that, after a few challenging years for the industry, travel is most definitely back and better than ever.” Travelport+ provides global travel agents with modern retail technology that allows them to compare millions of travel routes and select the best one for each individual traveler. Travelbag, a travel agency who has been a longtime partner of Travelport, booked all aspects of Adventureman’s trip via Travelport+, and they were able to search, filter, find, compare and build the most complex itinerary with ease using Smartpoint Cloud. Adventureman had round-the-clock access to a dedicated Travelbag Travel Specialist who, on his request, tracked evolving travel restrictions, identified schedule changes, and made necessary tweaks to his itinerary in real time. He also was able to access Travelport’s Trip Manager feature on the go, in order to add ancillaries and extras (meals, paid seats, etc.) to his itinerary. For travelers who want to visit one, or all, of the seven modern wonders themselves, Travelbag has a range of packages available, allowing travelers to visit all seven wonders of the world themselves (packages starting from £31,000) or visit an individual wonder (packages starting at £1,300 per person). Depending on each traveler’s individual requirements, Travelbag can tailor-make the perfect holiday. “At Travelbag, we’ve planned and booked thousands of trips, and yet, even we had never seen an itinerary this complex before,” said Caroline Foxwell, Sales and Service Leader at Travelbag. “The retailing tools from Travelport+ are so powerful – Smartpoint Cloud made booking and servicing this trip so easy, it practically did the job for us. Travelport+ helps us to build the perfect itinerary for our clients, time and again, even when that client is a globetrotting, world record-setting superhero!” Adventureman began the trip at the Great Wall of China, the world’s longest human-made structure, and the world-record clock started ticking the moment he left the first wonder via toboggan. Second, he visited India’s Taj Mahal – the country’s top tourist destination, which is widely considered a symbol of eternal love. From there, he traveled to Jordan and then by bus to the ancient city of Petra, whose carved rose-red sandstone rock facades, tombs, and temples became even more famous from their role in Indiana Jones and The Last Crusade. Departing Jordan, Adventureman flew to Rome to see its legendary Colosseum, envisioning ancient gladiator battles before he made time for a quick pizza pit stop (the only non-airplane food he consumed during the trip). Christ the Redeemer, the world’s largest art deco statue, brought Adventureman to Brazil, where he was equally in awe of the view from its platform as he was of the statue itself. The sixth wonder, Machu Pichu (an Incan citadel nearly 8,000 feet above sea level) was Adventureman’s favorite: he plans to go back one day and bought a stuffed llama toy there to bring back for his daughter. Finally, after only 6 days, 16 hours and 14 minutes, he reached Chichén Itzá, an archeological site that was a hallowed place of ceremony in the Mayan culture. For Adventureman, a main focus of the record-breaking trip was raising funds for his charity, the Superhero Foundation. As a child, Jamie was diagnosed with a rare spinal condition called syringomyelia, and doctors warned his parents that he might lose the ability to walk. Through the help of many doctors, hospitals and his family, his health improved, starting him on his lifelong mission of giving back to sick kids around the world. To kick start fundraising efforts, Travelport has donated $22,856, a dollar for every mile that Jamie, a Pride of Britain winner, traveled for this challenge. The money will be utilized to continue the charity’s mission: helping families in need fund treatments, therapies and equipment that aren’t freely available to them through their traditional or local healthcare support system. “In my previous adventures, I’ve run solo across America (the equivalent of 210 marathons) and have cycled 22,000 kilometers from Thailand to the United Kingdom, and yet, this was certainly my most complex, complicated trip yet,” said Jamie McDonald, better known as Adventureman. “With travel, there are just so many variables – weather, restrictions, delays, customs, traffic, cancellations, you name it. When you’re attempting to set a world record, speed and agility are absolutely key. There was no other partner besides Travelport that could’ve made this all possible.”For the trip to be endorsed by Guinness World Records, Adventureman had to abide by several rules: • Use only scheduled public transportation, with licensed taxi rides unable to exceed 50 kilometers• Keep a logbook with clearly indexed evidence (receipts, tickets, etc.) supporting each step• Obtain receipts and/or tickets everywhere available• Use accurate professional equipment (i.e. GPS tracking equipment)• Take videos and photos showing the applicant, the location and the date at each site visited• Get a written or recorded statement from an official member of staff, local dignitary and/or police officer at each site• Understand that the ‘clock’ starts the moment the challenger leaves the first wonder site, and it does not stop for any reason until the challenger sets foot in the final site Protecting the environment is of the utmost importance to both Travelport and Adventureman. The company calculated the carbon emissions from Adventureman’s trip using using the Travel Impact Model, a shared framework for calculating air travel emissions maintained by Google and developed as part of Travalyst, an independent not-for-profit organization of which Travelport is a member. Travalyst is working to unify industry tools and information to bring sustainable travel to the mainstream. As such, the total CO2 emissions of the world record trip was 2,523 kg. Travelport will remove these emissions with high-quality carbon dioxide removal services from Climeworks. Read more: Travelport and Adventureman Set a New World Record Copyright: eTurboNews is Travel Industry News - Travel & Tourism Story Telling Exposed

Global

Travelport and Adventureman set a New World Record

Travelport, a global technology company that powers travel bookings for hundreds of thousands of travel suppliers worldwide, and Jamie McDonald, a British adventurer better known as “Adventureman”, today announced a new world record – the fastest time to visit the new Seven Wonders of the World, achieved in less than seven days. Confirmed by Guinness World Records, the journey was achieved in 6 days, 16 hours, and 14 minutes, using only public transportation. The challenge was set to Adventureman by Travelport in order to put the company’s modern retail platform, Travelport+, to the test, proving that the company’s technology allows its travel agency partners to simply plan, book and manage even the world’s most complex trip. “When we began upgrading our agency partners to Travelport+ in 2021, it was with the intent of making the complicated travel industry easier and faster to navigate,” said Greg Webb, Chief Executive Officer at Travelport. “This epic adventure was the ultimate test for our platform – could we take the world’s most complex trip and make it simple? Could we ensure it was easy to service? Would the platform be agile enough to accommodate whatever unforeseen bumps the trip encountered? Six days, sixteen hours and fourteen minutes later, we had our answer: yes, yes and yes. This trip also proves that, after a few challenging years for the industry, travel is most definitely back and better than ever.” Travelport+ provides global travel agents with modern retail technology that allows them to compare millions of travel routes and select the best one for each individual traveller. Travelbag, a travel agency who has been a longtime partner of Travelport, booked all aspects of Adventureman’s trip via Travelport+, and they were able to search, filter, find, compare and build the most complex itinerary with ease using Smartpoint Cloud. Adventureman had round-the-clock access to a dedicated Travelbag Travel Specialist who, on his request, tracked evolving travel restrictions, identified schedule changes, and made necessary tweaks to his itinerary in real time. He also was able to access Travelport’s Trip Manager feature on the go, in order to add ancillaries and extras (meals, paid seats, etc.) to his itinerary. For travelers who want to visit one, or all, of the seven modern wonders themselves, Travelbag has a range of packages available, allowing travelers to visit all seven wonders of the world themselves (packages starting from £31,000) or visit an individual wonder (packages starting at £1,300 per person). Depending on each traveler’s individual requirements, Travelbag can tailor-make the perfect holiday. “At Travelbag, we’ve planned and booked thousands of trips, and yet, even we had never seen an itinerary this complex before,” said Caroline Foxwell, Sales and Service Leader at Travelbag. “The retailing tools from Travelport+ are so powerful – Smartpoint Cloud made booking and servicing this trip so easy, it practically did the job for us. Travelport+ helps us to build the perfect itinerary for our clients, time and again, even when that client is a globetrotting, world record-setting superhero!” Adventureman began the trip at the Great Wall of China, the world's longest human-made structure, and the world-record clock started ticking the moment he left the first wonder via toboggan. Second, he visited India’s Taj Mahal – the country’s top tourist destination, which is widely considered a symbol of eternal love. From there, he traveled to Jordan and then by bus to the ancient city of Petra, whose carved rose-red sandstone rock facades, tombs, and temples became even more famous from their role in Indiana Jones and The Last Crusade. Departing Jordan, Adventureman flew to Rome to see its legendary Colosseum, envisioning ancient gladiator battles before he made time for a quick pizza pit stop (the only non-airplane food he consumed during the trip). Christ the Redeemer, the world’s largest art deco statue, brought Adventureman to Brazil, where he was equally in awe of the view from its platform as he was of the statue itself. The sixth wonder, Machu Pichu (an Incan citadel nearly 8,000 feet above sea level) was Adventureman’s favorite: he plans to go back one day and bought a stuffed llama toy there to bring back for his daughter. Finally, after only 6 days, 16 hours and 14 minutes, he reached Chichén Itzá, an archeological site that was a hallowed place of ceremony in the Mayan culture. For Adventureman, a main focus of the record-breaking trip was raising funds for his charity, the Superhero Foundation. As a child, Jamie was diagnosed with a rare spinal condition called syringomyelia, and doctors warned his parents that he might lose the ability to walk. Through the help of many doctors, hospitals and his family, his health improved, starting him on his lifelong mission of giving back to sick kids around the world. To kick start fundraising efforts, Travelport has donated $22,856, a dollar for every mile that Jamie, a Pride of Britain winner, traveled for this challenge. The money will be utilized to continue the charity’s mission: helping families in need fund treatments, therapies and equipment that aren’t freely available to them through their traditional or local healthcare support system. “In my previous adventures, I’ve run solo across America (the equivalent of 210 marathons) and have cycled 22,000 kilometers from Thailand to the United Kingdom, and yet, this was certainly my most complex, complicated trip yet,” said Jamie McDonald, better known as Adventureman. “With travel, there are just so many variables – weather, restrictions, delays, customs, traffic, cancellations, you name it. When you’re attempting to set a world record, speed and agility are absolutely key. There was no other partner besides Travelport that could’ve made this all possible.” For the trip to be endorsed by Guinness World Records, Adventureman had to abide by several rules: Use only scheduled public transportation, with licensed taxi rides unable to exceed 50 kilometers Keep a logbook with clearly indexed evidence (receipts, tickets, etc.) supporting each step Obtain receipts and/or tickets everywhere available Use accurate professional equipment (i.e. GPS tracking equipment) Take videos and photos showing the applicant, the location and the date at each site visited Get a written or recorded statement from an official member of staff, local dignitary and/or police officer at each site Understand that the ‘clock’ starts the moment the challenger leaves the first wonder site, and it does not stop for any reason until the challenger sets foot in the final site    

Features

A new Airbnb for a new world of travel

With a new way to search designed around Airbnb Categories, the innovative Split Stays feature, and AirCover for guests, this launch represents the biggest change to Airbnb in a decade.  Last year, the company released 150 upgrades to improve every aspect of the Airbnb service. Airbnb is launching the biggest change in a decade including:  Airbnb Categories - A new way to search that makes it easy to discover millions of homes you never knew existed.  Split Stays - An innovative feature that provides more options for longer stays by splitting your trip between two homes.  AirCover for guests - The most comprehensive protection in travel, included for free with every stay.  “The way people travel has changed forever. That’s why we’re introducing the biggest change to Airbnb in a decade,” said Brian Chesky, CEO and co-founder of Airbnb. “First, people are more flexible about where they live and work, so we’ve designed a new way to search with Airbnb Categories. Second, people are taking longer trips, so we created Split Stays to give you more options by splitting your trip between two homes. And third, we’re introducing AirCover for guests, giving you the confidence to book knowing that Airbnb’s got your back.”  Brian Chesky for Airbnb Airbnb Categories  Millions of people are now more flexible about where they live and work. But travel search has been the same for 25 years — you enter a location and dates into a search box. Most of us can only think of a few dozen cities to type into the search box, but there are Airbnbs in 100,000 towns and cities around the world.  That’s why Airbnb is introducing a new way to search designed around Airbnb Categories, making it easy to discover millions of unique homes you never knew existed. When you open Airbnb, you’re presented with 56 categories that organize homes based on their style, location, or proximity to a travel activity. When you search for a destination, your search results are also organized by categories that are relevant to that destination. As you view different categories, the map intelligently zooms to show you where the homes are located.  To create Airbnb Categories, the company evaluate millions of homes using machine learning to analyze titles, written descriptions, photo captions, structured data from Hosts, and reviews from guests. Members of Airbnb's curation team review listings and hand-pick featured photos — so if a listing is in the Amazing Pools Category, the first photo shows a pool. Then, each category goes through a final check to help ensure consistency and photo quality.  The 56 Airbnb Categories include more than 4 million unique homes that are made possible by our Hosts all around the world. Airbnb Categories organize homes by what makes them unique, which helps people discover places they wouldn't have otherwise found. This can help alleviate over-tourism by redistributing travel to new locations beyond the same popular destinations.  Split Stays  In the last three months, nearly half of the nights booked on Airbnb were for trips of a week or more. That's why Airbnb created Split Stays, an innovative feature that splits your trip between two homes. With Split Stays, you will typically see around 40% more listings when searching for longer stays.  When searching a specific destination, Split Stays automatically appear in your search results. They also appear within 14 categories — including Camping, National Parks, Skiing, and Surfing — to inspire you to stay in two destinations as part of a longer trip. For example, when browsing the National Parks Category, Split Stays might suggest a pair of homes near Zion National Park and Grand Canyon.  When viewing Split Stays on a map, an animated line visually connects the two homes to show you the distance between them and the sequence of the stays. Once you select a Split Stay, you’re guided through an easy-to-use interface to book each stay, one home at a time.  AirCover for Guests  This summer, millions of people will travel for the first time since the start of the pandemic. That's why Airbnb created AirCover, the most comprehensive protection in travel. AirCover is always included and always free, and it represents the biggest upgrade to Airbnb customer service in a decade.  With AirCover, you're covered by four protections every time you stay on Airbnb:  Booking Protection Guarantee - In the unlikely event a Host needs to cancel your booking within 30 days of check-in, Airbnb will find you a similar or better home, or will refund you. Check-In Guarantee - If you can’t check into your home and the Host cannot resolve the issue, we’ll find you a similar or better home for the length of your original stay, or we’ll refund you. Get-What-You-Booked Guarantee - If at any time during your stay you find your listing isn't as advertised — for example, the refrigerator stops working and your Host can’t easily fix it, or there are fewer bedrooms than listed — you'll have three days to report it and we’ll find you a similar or better home, or we’ll refund you.  24-hour Safety Line - If you ever feel unsafe, you’ll get priority access to specially-trained safety agents, day or night.  AirCover has been designed directly into the Airbnb app and website, making it easy for you to contact an agent and resolve issues quickly. Airbnb created a team of specially trained agents for last-minute rebooking assistance. The company also significantly expanded its 24-hour safety line to cover 16 languages.  Airbnb’s redesigned app and website with over 50 categories of unique homes, the innovative Split Stays feature, and AirCover for guests will be available worldwide this week, with rollout starting in the US today.

Airports

There is a new world’s busiest airport

For the first time ever, Amsterdam's Schiphol Airport has been named the world's busiest international airport, according to aviation data analysts OAG. As Europe prepared for the summer season, the Dutch airport took the top spot in August, beating out the previous number one, Dubai. The hub in the United Arab Emirates falls to second place. In any given month, OAG calculates the scheduled capacity. Schiphol had a capacity of 2,511,321 seats in August, while Dubai had a capacity of 2,312,381 seats. Despite the ongoing pandemic, European airports take the majority of the top ten spots as tourism begins to recover. Antalya, Turkey's largest increaser, is now ranked 10th, up from 30th in August 2019. "Antalya is a popular coastal resort in southern Turkey, and just over two-thirds of its international market comes from the Russian Federation and Germany," according to OAG. Heathrow Airport has been overrun with passengers since travel restrictions were relaxed, allowing people to return from green and amber list countries without being quarantined. In terms of airports measured using both domestic and international flights, Atlanta's Hartsfield-Jackson was the busiest in the world during the month, with a capacity of 4.6 million seats, ahead of fellow US hubs Dallas/Fort Worth and Denver. The three busiest international airline journeys all originate or end in the Russian Federation – Simferopol-Moscow Sheremetyevo, Moscow Domodedovo-Simferopol, and Antalya-Moscow Sheremetyevo. Simferopol is in Crimea, which was annexed by Russia from Ukraine. The transatlantic route from New York to London has just re-entered the top ten. Prior to the pandemic, it was dubbed "the world's only billion-dollar air route." It is now only operating at 40% of the capacity it had in August 2019. Source: Traveller.com.au

Europe

Germaphobia, Airline Hunger Games and Isolation Vacations: The new normal for a new world order

Moving from a collective pause to getting back to business will be challenging, according to a new report from forecasters Globetrender. ‘Travel In The Age of Covid-19’, which has been produced with the support of travel consultancy The PC Agency and travel data and analytics company Cirium, provides some of the answers to the uncertainty affecting travel and the wider global community as lockdowns ease. Jenny Southan, editor and founder of Globetrender, said: “Commentators are talking about the ‘new normal’ but there is nothing normal about the turbulence we face in the year ahead. There will be recessions to contend with, unemployment and the complete rewiring of expectations for urban living. Ultimately there will be clarity, opportunity and betterment to be gained as well as space for creative thinkers to innovate their way out of problems.” The report covers topics including the outlook for airlines and how traffic will return in the coming years; passport-free holidays and the desire for domestic tourism; the concept of germaphobia and the extreme hygiene measures hotels and airlines will need to put in place to restore public confidence; and how nature tourism and wilderness seeking will thrive as we search for fresh air. Other trends featured include isolation vacations; anti-viral arrivals and the rise of tracing apps; and the increasing need for flexibility and immediate refunds if travel brands are to retain loyalty. Paul Charles, CEO of The PC Agency, added: “During lockdowns, we’ve all had time to rethink our lives, needs and priorities. As many people and companies reset in 2020, we’re going to have to get used to major change which will not only be refreshing but also beneficial longer-term.” ‘Travel In The Age of Covid-19’ also sets out 25 ideas for a new world order: Ethical Search Engines – Travellers will plan their trips using search engines that fund the greater good. Micro Hotels – Travellers will seek accommodation that feels secluded. Travel Avatars – Robots will transmit videos directly from the destination. Personal Carbon Allowance – We’ll track our carbon footprint in the same way we count calories or monitor screen time. UV Turndown Service – To deliver next-level cleanliness, robots will become hotel room germbusters. Solo-Working Hotel Rooms – Hotel rooms will be rented out as personal offices by the day. Zoom Travel Agents – Travel agents will use Zoom to help customers plan their holidays remotely. Touchless Environments – Automation will become more prominent, with more cleaner, contactless payments. Anti-Viral Interiors – Aircraft cabins and hotel interiors will feature antibacterial surfaces. Drone Drops – Food and medicine supplies will be dropped more often by drone. Health Concierges – Luxury hotels will have healthcare professionals dedicated to guests’ individual concerns. Bespoke Travel Insurance – We’ll invest in watertight, tailor-made insurance rather than an annual policy. Statement Face Masks – Fashion-forward face masks are on the way from the likes of Louis Vuitton Virtual Influencers – CGI influencers will be more ubiquitous as restrictions on real-life travel persist. Hotel-Home Room Service – Hotel-to-home room service may see greater interest as travellers seek five-star fare without the infection risks. Robots in Hospitality – Hotels worldwide will increase their adoption of robot hotel staff. Doughnut Economics – This economic model centres on the notion that no person should fall short on essentials such as food, housing or healthcare. Forest Cities – Cities are planting millions of trees which will see an equal ratio of plants to people. Pop-Up Bike Lanes – Temporary cycle lanes are popping up across Europe to help larger numbers of cyclists comply with social distancing. Smart Generosity – Businesses will invest in causes that put the needs of stakeholders above short-term gains. Yin-Yang Booth Seats – New airline seat designs with plastic partitions could become the norm. Konmari Method (At Work) – We will find ways to delineate our home and work lives. Remote Crowds – From Netflix Party to Covid Room, brands are finding ways to enable users to interact virtually Border Testing – ‘Point of need’ tests, where ultra-low concentrations of Covid-19 are detected within minutes, are currently being developed. Value Vouchers – Vouchers are an ideal way of enabling people to secure discounted trips, along with providing much-needed cash for companies.

Appointments

Appointment of a new general manager at New World Saigon Hotel

New World Saigon Hotel is pleased to announce that Eddy Sarton has been appointed as the hotel’s new general manager as of 2 December 2019, where he will oversee all hotel operations, including finance, front office, sales and marketing, food and beverage, housekeeping, engineering, human resources, and security. Eddy Sarton, general manager, New World Saigon Hotel Sarton has more than 26 years’ experience working for highly successful hospitality companies in Europe, Oceania and Asia. A longstanding member of the New World Hotels & Resorts family, prior to joining New World Saigon Hotel, Sarton was general manager at New World Beijing Hotel and resident manager at New World Makati Hotel. He also has more than five years’ experience as director of food and beverage at Shangri-La Hotels and Resorts properties. About New World Saigon Hotel The light-flooded lobby lounge in New World Saigon Hotel New World Saigon Hotel is ideally located in the heart of Ho Chi Minh City surrounded by vibrant business, entertainment venues and famous local markets. The hotel is 20 minutes away from Tan Son Nhat International airport making it a convenient destination for both business and leisure. It features comprehensive business facilities, four restaurants and lounges offering a wide spectrum of local and international cuisines, a health club and an outdoor swimming pool. The hotel offers 533 guest rooms and suites with bespoke outdoor event venues and modern indoor event spaces catering up to 900 guests. For more information or reservations, please contact your travel professional, the hotel directly at telephone +84 8 3822 8888, fax +84 8 38243701, email:reservations.saigon@newworldhotels.com, or visit www.saigon.newworldhotels.com.

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New World Hotel Saigon

New World Hotel Saigon, Lê Lai, Bến Thành, District 1, Ho Chi Minh City, Vietnam

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Bangkok, Thailand

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