You searched for eva air

Search Results foreva air

EVA Air to augment fleet with new aircraft from Airbus

Taiwanese carrier EVA Air placed a firm order with Airbus for six long-range A350-1000s and three single-aisle A321neo aircraft. In doing so, the airline finalised a commitment it announced just last month. The new orders will bring EVA Air’s backlog of aircraft to be delivered to 24 A350-1000s and 18 A321neo aircraft. EVA Air president Clay Sun said: “The new additions to our fleet reaffirm our commitment to sustainable aviation and delivering an exceptional travel experience. Both the A350-1000 and A321neo set a high standard in their respective categories, offering remarkable efficiency and comfort to our passengers. As we move forward with our fleet and network expansion plans, we look forward to leveraging the aircraft’s extended range and efficiency to strengthen our market position.” Airbus’ executive vice-president for commercial aircraft sales Benoît de Saint-Exupéry subsequently remarked: “EVA Air’s new orders underscore the enduring appeal of the A350-1000 Long Range Leader as the benchmark for intercontinental operations, and the A321neo as a leader in regional efficiency. We deeply value EVA Air’s confidence in these latest generation aircraft and stand ready to support their seamless integration into the airline’s fleet for future success.” Modern aircraft for an evolving airline The A350 is the world’s most modern and efficient widebody aircraft and has set new standards for intercontinental travel. As such, it offers the longest range capability of any commercial airliner in production today. Powered by the latest generation of Rolls-Royce engines, the aircraft is capable of flying up to 18,000 kilometres non-stop, using 25 percent less fuel than previous generation types and with a similar reduction in carbon emissions. As with all Airbus aircraft, the A350 is already able to operate with up to 50 percent Sustainable Aviation Fuel (SAF), and the aircraft manufacturer hopes to have its aircraft up to 100 percent SAF capable by 2030. Likewise, the A350 Family has received over 1,360 orders from 60 customers worldwide, with more than 640 aircraft currently in the fleets of 38 operators, flying primarily on long-haul routes. The A321neo is part of the A320neo Family, incorporating the latest technologies including new generation engines, Sharklets, and cabin efficiency enablers, which together deliver 20 percent fuel savings. With over 6,800 orders by more than 90 customers since its launch in 2016, the A321neo has captured more than 80 percent share of the market.

EVA Air expands fleet with more A350-1000 and A321neo aircraft

Taiwan’s EVA Air has placed a firm order for six long-range A350-1000s and three single-aisle A321neo aircraft, finalising a commitment announced by the airline in March 2025. The new orders will bring EVA Air’s backlog of aircraft to be delivered to 24 A350-1000s and 18 A321neo aircraft. “The new additions to our fleet reaffirm our commitment to sustainable aviation and delivering an exceptional travel experience. Both the A350-1000 and A321neo set a high standard in their respective categories, offering remarkable efficiency and comfort to our passengers. As we move forward with our fleet and network expansion plans, we look forward to leveraging the aircraft’s extended range and efficiency to strengthen our market position,” said Clay Sun, President of EVA Air. “EVA Air’s new orders underscore the enduring appeal of the A350-1000 Long Range Leader as the benchmark for intercontinental operations, and the A321neo as a leader in regional efficiency. We deeply value EVA Air’s confidence in these latest generation aircraft and stand ready to support their seamless integration into the airline’s fleet for future success," said Benoît de Saint-Exupéry, Airbus EVP Sales of the Commercial Aircraft business. The A350 is the world’s most modern and efficient widebody aircraft and has set new standards for intercontinental travel. It offers the longest range capability of any commercial airliner in production today. Powered by the latest generation of Rolls-Royce engines, the aircraft is capable of flying up to 9,700 nautical miles / 18,000 kilometres non-stop, using 25% less fuel than previous generation types and with a similar reduction in carbon emissions. As with all Airbus aircraft, the A350 is already able to operate with up to 50% Sustainable Aviation Fuel (SAF). Airbus is targeting to have its aircraft up to 100% SAF capable by 2030. The A350 Family has received more than 1,360 orders from 60 customers worldwide, with more than 640 aircraft currently in the fleets of 38 operators, flying primarily on long-haul routes. The A321neo is part of the A320neo Family, incorporating the latest technologies including new generation engines, Sharklets and cabin efficiency enablers, which together deliver 20% fuel savings. With over 6,800 orders by more than 90 customers since its launch in 2016, the A321neo has captured more than 80 percent share of the market.

Eva Air launches fourth-generation Premium Economy Class seats

EVA Air, Taiwan’s independent airline, unveiled its fourth-generation Premium Economy Class seats with an industry-leading seat pitch of 42 inches. It was presented today during the “Focus on Evolution: Taking Off with Heart” launch event at Evergreen Aviation Technologies Corporation’s No. 4 Hangar. Presided over by EVA Air President Clay Sun, the event showcased the airline’s latest seat design. This is the first time the airline has introduced the new Premium Economy Class on the Boeing 787-9, elevating the design concept from an “upgraded economy” standard to a “business-class-like” experience. The airline aims to offer a refined and comfortable cabin experience, strengthening its comprehensive three-class service offerings. “As the world’s first airline to launch Premium Economy Class, EVA Air has consistently focused on innovation driven by passenger needs and setting industry trends. The fourth-generation seats retain the core philosophy of previous generations while enhancing comfort, fashion, and functionality, showcasing our commitment to service innovation and attention to detail” said EVA Air President Clay Sun. “The Boeing 787-9 aircraft featuring the new Premium Economy Class will initially serve the Taiwan Taoyuan International Airport (TPE)-Jakarta (CGK) route, with future deployment on flights from Taiwan Taoyuan International Airport (TPE) to Munich (MUC), Milan (MXP), direct flights to Vienna (VIE), and on the Day flight to San Francisco (SFO) in the future” he added. The new Premium Economy Class features 28 seats arranged in a 2-3-2 configuration. The cradle motion recline mechanism allows the seat cushion to slide forward and upward simultaneously, creating a comfortable recline equivalent to 8 inches while preserving space for the passenger behind. Each seat is equipped with the industry-leading 15.6-inch high-resolution widescreen monitors in Premium Economy Class and a multi-function entertainment system controller. The tray table includes a holder for personal devices, and the seats are fitted with 110V AC and USB combo power outlets to meet modern passengers’ diverse needs. The new design emphasises enhanced privacy with side privacy panels on the headrests and built-in reading lights. The headrests, armrests and footrests are upholstered in premium leather, delivering a luxurious and comfortable experience. Ample storage spaces in the armrests, seatback compartments, and dedicated bottle holders make it convenient for passengers to store and access personal items. A wheelchair-accessible armrest on aisle seats ensures that flight attendants can assist passengers with special needs. EVA Air was the first airline to introduce Premium Economy Class, then known as Evergreen Deluxe Class, in 1992. This innovative addition revolutionised cabin services by offering a new class between Economy and Business and reshaping the industry landscape. The seats featured a 38-inch pitch, significantly larger than standard Economy Class, and were the first to come equipped with personal TV systems. EVA Air’s continued enhancements to Premium Economy Class have earned numerous accolades from Skytrax, including awards for “World's Best Premium Economy Class Airlines,” “World's Best Premium Economy Class Airline Catering, ” and “Best Premium Economy Class Airline Seats.” EVA Air is enhancing its service with a new collaboration with the renowned British brand HUNTER. Passengers in Premium Economy Class on long-haul routes to the U.S., Canada, and Europe departing from Taipei will receive an olive-green amenity kit, while return flights offer an oatmeal brown version. The stylish, outdoor-functional design includes a detachable strap for versatile wear and comes with HUNTER-brand lotion and lip balm for a refreshing long-haul skincare experience. EVA Air continues prioritising high-quality and environmentally-friendly service items, including pillows and double-sided blankets for superior comfort, exclusive high-quality headphones, and customised tableware created in collaboration with Italy’s century-old brand, Guzzini. Bamboo fibre eco-friendly napkins further demonstrate EVA Air’s commitment to sustainability. The premium service line-up also features Royal Laurel Class toiletries, deep grey velvet slippers, and gourmet mixed nuts and dried fruits to elevate the passenger experience.

EVA Air makes its debut in the Dow Jones Sustainability Indices

EVA Air recently hit a major milestone in its sustainability journey through its debut on the Dow Jones Sustainability Indices (DJSI)'s Emerging Markets Index. Thanks to the airline’s industry leadership and commitment to sustainable practices, it secured the highest Environmental, Social, and Governance (ESG) score in the global aviation sector in the 2024 S&P Global Corporate Sustainability Assessment. Over 13,000 companies from 62 industries participated in the evaluation this year. Among the 61 airlines assessed, EVA Air stood out as the top performer, recognized for its comprehensive and well-executed ESG strategies. According to EVA Air president Clay Sun: “This recognition highlights the outstanding performance of our ESG initiatives and the dedicated efforts of all our employees. We remain committed to taking concrete actions to uphold ESG principles, delivering long-term value for both society and our company.” Maintaining compliance in sustainability and governance EVA Air’s inclusion in the DJSI Emerging Markets Indices is a testament to its achievements in corporate sustainability governance. The airline excelled in the environmental and social categories, ranking first in Transparency & Reporting, Risk & Crisis Management, Supply Chain Management, Environmental Policy & Management, Energy, Packaging, Climate Strategy, Transportation Safety, Customer Relations, and Privacy Protection. As part of its commitment to decarbonisation, EVA Air has been actively integrating Sustainable Aviation Fuel (SAF) into its operations. In August 2023, the airline operated a passenger flight from Tokyo Haneda (HND) to Taipei Songshan (TSA) using SAF with a 40 percent blend. As of 16th December, SAF with a 30 percent blend was used on a flight from Incheon (ICN) to Taoyuan International Airport (TPE), reducing approximately 14,000 kilograms of carbon dioxide emissions. These initiatives exemplify EVA Air’s dedication to environmental responsibility through concrete action. Looking ahead, EVA Air remains committed to advancing sustainability through innovation and collaboration. Through impactful ESG actions, the airline strives to significantly contribute to the sustainable development of the global aviation industry and society.

Tourism Authority of Thailand renews partnership with EVA Air

The Tourism Authority of Thailand (TAT) and independent Taiwanese airline EVA Air renewed their strategic partnership with the signing of a four-year Letter of Intent (LOI). This renewed partnership seeks to further boost tourism to Thailand from key international markets. The signing ceremony, held in Bangkok on Tuesday, 19th November, was attended by TAT governor Thapanee Kiatphaibool and EVA Air’s executive vice-president Albert Liao, along with senior executives from both organisations. The LOI was signed by TAT deputy governor for international marketing in Asia and the South Pacific Pattaraanong Na Chiangmai and EVA Air vice-president Tang Tseng. Continuing the flow of successful results Kiatphaibool said of the signing: “Our collaboration with EVA Air has delivered exceptional results, showcasing Thailand’s unique culture and warm hospitality. This renewed alliance will inspire more travellers and reinforce Thailand’s position as a must-visit destination.” The renewed partnership focuses on joint marketing campaigns, familiarisation trips for media and travel agents, attractive travel deals with tour operators, and participation in trade shows and roadshows to maximise visibility. These efforts build on past collaborative initiatives, such as the 2023 tram campaign in Amsterdam promoting Thailand and EVA Air’s Bangkok-Amsterdam flights, which ran in September 2024 and reached 21 million impressions. Other successful activities include Thai tourism promotions at the 2024 BOOKIZCON in South Korea and a networking event in Sendai, Japan, involving 11 tourism partners. Liao commented: “Our partnership with TAT strengthens Thailand’s appeal as a premier destination. Through joint marketing and tailored packages, we aim to introduce Thailand’s attractions to more travellers across our network.”

EVA Air launches 24/7 customer service line

Taiwanese independent airline EVA Air officially launched its 24/7 customer service, offering around-the-clock support exclusively in English and Chinese. This makes EVA Air the first airline in Taiwan to provide this innovative service. Passengers can call their local EVA Air customer service line anytime for assistance in English or Chinese while existing support in local languages will continue to be available during regular service hours. This new 24/7 bilingual service marks a major step forward in EVA Air’s efforts to provide timely and professional assistance to passengers around-the-clock, ensuring a smoother and more secure travel experience. Boosting passenger experience As part of EVA Air’s ongoing commitment to enhancing passenger experience, the airline introduced an AI chatbot in traditional Chinese in 2019. The chatbot is capable of answering over 500 frequently asked questions, from bookings and flight schedules to baggage allowances and airport information. The airline plans to expand its live chat service in additional languages to offer even more support options for passengers. To further improve customer experience when calling the EVA Air customer support line, the airline implemented the GENESYS system in 2022, adding a “virtual queue” feature. Passengers can now opt for a callback, allowing the system to hold their place in line so that a representative can return their call in the original queue order, significantly reducing hold times. That said, EVA Air remains dedicated to service innovation and delivering an exceptional travel experience to passengers worldwide.

EVA Air named among world’s best airlines for 2024

Travel+Leisure hailed independent Taiwanese airline EVA Air among this year’s top airlines in its annual World’s Best Awards. Ranked tenth among this year’s World’s Best International Airlines, EVA Air was cited for excellent passenger experiences with its cabin comfort, inflight service, customer service and overall value. The Taiwanese airline joins Singapore Airlines, La Compagnie, Emirates, All Nippon Airways, Qatar Airways, Korean Air, Japan Airlines, Thai Airways International and Etihad Airways on this year's list. An ongoing commitment to better service EVA president Clay Sun said: “We are very grateful for the recognition and trust from passengers worldwide. We are always committed to improving service quality in addition to cooperating with many well-known brands around the world to provide comfortable onboard services.” In 2023, EVA Air carried over 11.2 million passengers within its extensive global route network. It aims to boost its numbers through the introduction of new aircraft to its fleet, as well as equipping its current Boeing 787-9 planes with premium economy class by the fourth quarter of this year.

Eva Air hosts Activation Day at London Stadium for West Ham United vs Burnley match

EVA Air, Taiwan’s independent airline, hosted an Activation Day at the London Stadium on 10th March for West Ham United’s home game against Burnley. Football fans were treated to an EVA Air match day takeover, including a host of engaging activities, including ‘The Aviation Game’, EVA Air GIF photography competition, EVA Air Precision Wall game and a giveaway of special EVA Air and West Ham United luggage tags. EVA Air hosted the match day gameshow called ‘The Aviation Game’ inspired by a popular TV gameshow, which took place pitch side and gave fans the chance to win a pair of Premium Economy tickets from London Heathrow to either Taipei or Bangkok. Fans were invited to register online prior to the match and four pairs of participants were selected to take part in the game. In the first round of the game, which took place pre-match, participants were asked to create a plasticine model of an EVA Air aircraft within 1 minute 30 seconds. The models were judged by EVA Air’s London Office General Manager, Sarah Wu, with the winning pairs of participants making it through to the second round game, which took place at half time. During the half-time game the participants took turns to recall as many holiday and travel-related items as possible from a conveyor belt displayed on screens, with the winners receiving a pair of Premium Economy tickets from EVA Air to their choice of either Taipei or Bangkok. Another activation included a Precision Wall game, which was positioned outside of the stadium, where fans were challenged to kick a ball at numbered panels on the target wall to score as many points as they could within 30 seconds. The top three scorers won match day ticket provided by EVA Air. Guests in Club London, West Ham United's world-class hospitality lounges were each gifted bespoke luggage tags bearing the logos of West Ham United and EVA Air. Additionally there was a GIF photography competition for fans to take part in to win a pair of Economy class return flight tickets from London Heathrow to either Taipei or Bangkok, with participants taking a GIF photo with an EVA Air filter and share to their Instagram Story by tagging EVA Air UK and West Ham United and following both on social media.

EVA Air places landmark order with Airbus

Taiwan’s EVA Air has finalised a firm order with Airbus for the purchase of 18 long-range A350-1000s and 15 single-aisle A321neo. This sees the airline become the latest global carrier to select the A350-1000 for its future long haul requirements. In addition, the A321neo aircraft will bring new levels of efficiency for the carrier’s regional network. Clay Sun, President of EVA Air said: “We have selected the Airbus aircraft following a thorough evaluation of the various models in each market segment. In both size categories we have selected the most modern and fuel efficient types, that offer the highest levels of passenger comfort. The aircraft also bring significant reductions in carbon emissions, which is in line with our company’s sustainability goals. For long-range operations the A350-1000 sets new standards in its class and will allow us to offer our passengers the best possible in-flight experience.” Benoît de Saint-Exupéry, Airbus EVP Sales, Commercial Aircraft, said: “This order marks a new phase in our relationship with EVA Air and we thank the airline for its confidence in Airbus. In the long range market, it’s another major endorsement for the A350-1000 as the natural replacement for previous generation aircraft in the larger widebody size category. The A350 is setting new standards across the board in terms of range, payload, fuel efficiency and passenger comfort, while making an immediate contribution to reduced carbon emissions.” “We also thank EVA for reaffirming its commitment to the latest generation Airbus single aisle family with its first direct purchase of the A321neo and we look forward to working closely with the airline as it prepares for its new Airbus fleet.” As the industry’s long-range leader, the A350 is available in two sizes, with the A350-900 typically seating up to 350 passengers in a standard three-class configuration and the larger A350-1000 seating up to 410 passengers. Powered by versions of the latest generation Rolls-Royce engines, the aircraft can fly up to 9,700 nautical miles / 18,000 kilometres non-stop, using 25% less fuel than previous generation types and with a similar reduction in carbon emissions. For passengers, the A350 offers the highest levels of in-flight comfort with the quietest cabin, new lighting systems and the latest in-flight connectivity. The reduced cabin pressure also ensures that passengers arrive in better shape. The A350 Family has won more than 1,000 firm orders from 60 customers worldwide, with more than 570 aircraft currently in the fleets of 39 operators, flying primarily on long-haul routes. The A321neo is part of the A320neo Family, incorporating the latest technologies including new generation engines, Sharklets and cabin efficiency enablers, which together deliver 20% fuel savings. With over 5,600 orders by more than 100 customers since its launch in 2016, the A321neo has captured some 65 percent share of the market.

EVA Air extends Amadeus partnership with NDC adoption

EVA Air Boeing 787-10 Dreamliner, photographed over South Carolina on October 2, 2019 by Chad Slattery from Wolfe Air Ldearjet 25B. Amadeus has renewed its existing distribution agreement with EVA Air, extending the long-term collaborative relationship between the airline and travel technology leader. The decision comes as the aviation sector strongly rebounds across Asia, with the deal allowing both the carrier and Amadeus to meet pent-up demand from travelers. “Amadeus is acknowledged as a leader in the travel technology space and has consistently proven to be a valuable partner to EVA Air. We are delighted to extend our existing distribution agreement today and are set to develop our New Distribution Capability (NDC) offering moving forward” saidEVA Air Vice President, Digital and Information Planning, Eric Chiu. As the Taiwan-based carrier continues to develop its distribution strategy, the extended partnership prepares the way for EVA Air to roll out NDC-sourced content powered by Altea NDC technology. When fully integrated, travel sellers can expect more diverse and personalized offers from the carrier via the world’s largest travel distribution platform, Amadeus Travel Platform. This process continues to evolve, with more information set to be released in the coming months. Frederic Saunier, Vice President, Airline Distribution, Asia Pacific, Amadeus said: “Amadeus is delighted to extend our existing relationship with EVA Air. With NDC technology, EVA Air will improve its retailing capabilities to tailor offerings for its customers and unlock new opportunities for travelers and travel sellers alike. As the leading Taiwan-based carrier, EVA Air will play an important role in the deployment of NDC in Asia and Amadeus is ready to assist on that journey.” EVA Air serves a global network that connects Asia to Europe, North America and Oceania and links more than 60 major business and tourist destinations. The carrier has extensive passenger and cargo services worldwide by code-sharing flights with other leading airlines.

EVA Air

Taipei, Taiwan

Digital Travel APAC Singapore – 12-13 August

The Premier Gathering for Digital Innovators from APAC's Top Airlines, Hotels, OTAs and more

IT&CMA and CTW APAC 2025 – Bangkok, Thailand

IT&CMA and CTW APAC continues to solidify its position as the leading global platform for the MICE and Corporate Travel industries, offering the most extensive exhibition showcase of Asia-Pacific’s MICE and Corporate suppliers.

TDM Travel Trade Excellence Awards Hong Kong 2026

TDM Travel Trade Excellence Awards Asia 2025

Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.

TDM Travel Trade Excellence Awards Malaysia 2025

TDM Travel Trade Excellence Awards Thailand 2025

TDM Travel Trade Excellence Awards Middle East 2025

Phuket’s New Wellness Trends for Hotels, Tourism, and Real Estate

The C9 Sessions : Learn the latest insights and trends in Asia’s most dynamic resort destination, Phuket with series of conversations.

TDM Travel Trade Excellence Awards Hong Kong 2024

TDM Travel Trade Excellence Awards Malaysia 2024

TDM Travel Trade Excellence Awards Asia 2024

TDM Travel Trade Excellence Awards Middle East 2024

2nd World Passenger Experience Forum – February 2024, Dubai UAE

The 2nd World Passenger Experience Forum taking place from February 12-14 February, 2024 in Dubai, U.A.E. will serve as a platform that will enable the industry to capture the immense underlying potential in aviation travel and passenger experience.

TDM Travel Trade Excellence Awards Thailand 2024

HEDNA Bangkok – September 11-12 2023

The agenda will bring a wide array of current topics in our industry to the main stage. You’ll hear from experts in Distribution, Fintech and Payments, Marketplaces, Leading Executives and of course our Hoteliers will be bringing their perspectives to these topics and so much more.

August 2023 – Digital Travel Asia

Digital Travel APAC is the region's travel event where the ambitious and digitally savvy business leaders and marketing, customer experience, digital transformation and eCommerce heads meet.

ITB India 2023 – 26 to 28 April 2023, Mumbai India

The 3rd edition of ITB India will take place in-person from 26 - 28 April 2023 in Jio World Convention Centre, Mumbai, India. This 3-day business-to-business travel and tourism trade fair for India has been put together to bring different facets of the Indian Travel Market.

Phuket Hotels for Islands Sustaining Tourism (PHIST 5)

PHIST (Phuket Hotels for Islands Sustaining Tourism) 2022 is an innovative event rallying the hotel industry and its stakeholders to discuss both environmental sustainability and social impact and governance.

November: EyeforTravel’s Revenue Optimization and Marketing Summit Amsterdam

EyeforTravel Amsterdam is Europe’s largest gathering of analytics and digital travel executives who strive for transformation, market share and loyalty.

Success!