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Emirates welcomes 27,000+ visitors and forges 40 strategic partnerships at ATM 2025
Emirates has capped off its busiest ever presence at the Arabian Travel Market, forging and deepening nearly 40 partnerships spanning tourism organisations, technology partners, cruise line companies, airlines and rail operators, among others. Across the event’s four-day run, the airline’s stand was buzzing, welcoming over 27,000 visitors to experience Emirates’ full suite of products across its three aircraft types, including its latest-generation A350 Business Class seats and Premium Economy alongside the signature Onboard Lounge and Shower Spa, as well as its sustainability and accessible travel initiatives. The airline also wrapped up an intensive agenda featuring more than 600 industry meetings, strategic networking sessions, media briefings, as well as its first ever series of seven travel trade workshops held on the sidelines of the event. Emirates was honoured to welcome UAE royal dignitaries and VIP guests to its stand at ATM including His Highness Sheikh Mohammed bin Rashid Al Maktoum; His Highness Sheikh Ahmed bin Mohammed bin Rashid Al Maktoum; His Highness Sheikh Mansour bin Mohammed bin Rashid Al Maktoum, and His Excellency Sheikh Nahyan bin Mubarak Al Nahyan. High impact travel industry workshops Leveraging ATM as a strategic platform for destination promotion, the airline led its first ever destination workshops for trade industry partners. Emirates conducted the focused workshops in partnership with seven tourism boards, with over 350 trade industry partners from 15 countries attending the two-day sessions. Strategic partnerships to catalyse tourism growth In keeping with ATM 2025’s theme, ‘Global Travel: Developing Tomorrow’s Tourism Through Enhanced Connectivity’, Emirates set a new precedent in international tourism collaboration at the show, signing with nearly 40 organisations to support increased demand for fresh places to visit, as well as traveller emphasis on new experiences. This included tourism boards and ministries from 21 countries, territories and regions with plans to highlight the unique attractions of each locale through a gamut of joint marketing and commercial activities targeting consumers and trade partners. Continuing with its cruise focus, the airline strengthened its strategic partnership with Cruise Lines International Association (CLIA), inked an agreement with Hapag-Lloyd and extended its long-term partnership with MSC Cruises. Plans include bolstering its luxury cruise travel packages with partners, deepening its engagement with key cruise industry leaders to enhance its visibility in key markets, enhancing Dubai’s status as a hub for homeporting, and boosting cruise passenger movements across its network. The airline has been working hard to establish new airline partnerships and strengthen its longstanding relationships, and at ATM, Emirates signed on with two new carriers and strengthened its relationships with two existing partners. Emirates and Kuwait Airways will explore the framework for an interline agreement and the airline will work with Philippine Airlines to explore reciprocal codesharing. Emirates also officially activated its reciprocal codeshare partnership with Condor and established a new codeshare with Air Seychelles. Addressing the specific requirements of high-growth consumer segments, Emirates inked new partnerships to tap into the international meetings and events industry, the vibrant student traveller base, as well as small and medium sized enterprises with the aim to aim to facilitate more seamless connectivity and provide exclusive benefits. The airline also renewed its long-standing partnership with Huawei to drive new digital innovation initiatives and create visibility across key global markets.
DOT partners with Emirates to promote the Philippines
Philippines Department of Tourism (DOT) Undersecretary Verna C. Buensuceso (left; seated) and Emirates’ Senior Vice President, Commercial Operations, Far East Mr. Orhan Abbas (right; seated) signs the Memorandum of Understanding (MOU) to promote the Philippines as a premier tourist destination. At the sidelines of the Arabian Travel Market (ATM) in Dubai, United Arab Emirates (UAE) on Monday (Apr. 28), the DOT and Emirates Airlines signed a Memorandum of Understanding (MOU) to promote the Philippines as a premier destination and drive growth of arrivals of travelers in the country. Promoting Phillippines to Middle East travellers “The collaboration of the Department of Tourism with Emirates is a vital step in establishing the Philippines as a premier leisure gateway for travellers from the Middle East and Europe, not to mention provide additional air seats and options for the Filipino diaspora in this part of the world who wish to go back and visit our country,” said Philippine Tourism Secretary Christina Garcia Frasco, who stood as witness to the signing of the MOU signed by Undersecretary Verna C. Buensuceso of the DOT, and Orhan Abbas, Emirates’ Senior Vice President, Commercial Operations, Far East. Under the memorandum, the DOT and Emirates will come up with plans that would “promote the Philippines in Middle East, Mediterranean, and European markets.” Increasing Connectivity The two agencies will also “co-promote each other's projects and programs through media platforms to ensure wide reach and engagement,” with Emirates “promoting the Philippines throughout Emirates’ network.” In addition, they will “jointly explore and implement activities to develop and promote tourism in the Philippines, using Emirates’ services for mutual benefit,” as well as “work on expanding flight routes and frequencies to key destinations in coordination with other government agencies and relevant sectors.” “By creating a strategic framework for joint marketing and advertising initiatives, we aim to significantly boost visitor traffic from Emirates' extensive global network. This collaboration between the Department of Tourism and Emirates not only strengthens our tourism sector but also fosters deeper cultural ties between our regions,” enthused the Tourism Chief. For his part, Abbas said Emirates’ partnership with the DOT proved the capability of the Philippines to attract more travellers from across the globe. He said, “Emirates began serving the Philippines nearly 35 years ago, making it one of the longest-served destinations across our entire global network. Our continued partnership reflects the strength and popularity of this Southeast Asian destination - not only for leisure travellers but also businesses and entrepreneurs.” Dubai-based Emirates is the world’s largest international airline. Its global network spans 140 destinations across six continents. The airline serves the Philippines with 28 weekly flights to Manila, Cebu, and Clark, equivalent to 22,700 weekly seats to and from Dubai. It also launched in November 2024 its Emirates World retail store concept in Manila, “introducing a fully immersive experience for Filipino customers,” according to the airline. As of April 28, 2025, the Philippines received a total of 21,576 travellers from the UAE, according to statistics from the DOT’s Statistics, Economic Analysis, and Information Management Division.
Emirates doubles efforts to support children in need
Emirati flag carrier Emirates announced that it will fully match every contribution made to the Emirates Airline Foundation to aid children in need. The airline is boosting its efforts to extend assistance to displaced or disadvantaged children, and is also building on the gains it has achieved over 20 years for 13 community-based organisations and grassroots NGOs dedicated to ensuring the health and welfare of these children. For every dollar, dirham or any currency donated to the Emirates Airline Foundation, the airline will fully match every contribution made up to US $10,000, to double the impact of every customer as part of its long-standing commitment to build a better future for the children which it supports. Emirates Airline Foundation chair Sir Tim Clark declared: “As global challenges intensify for the world’s most vulnerable people, safeguarding the fundamental needs of children and their access to food, health, housing and education has never been more vital. This is why we are scaling up our support by matching every donation made to the Emirates Airline Foundation as part of our commitment to prioritising the needs of children and helping to break the cycle of poverty. Every contribution made today is a stepping stone towards a fully nourished, educated, and empowered child.” The airline’s latest philanthropic initiative to boost humanitarian efforts comes as the UAE marks the Year of Community in 2025, which aims to make a lasting impact on communities, support a culture of shared responsibility and unlock potential for sustainable growth. How to support this charitable initiative Support the Emirates Airline Foundation’s vital work to help children around the world and double your donation through the following opportunities: Donate onboard: Every Emirates flight offers donation envelopes and customers can drop in any amount they wish to donate in any currency, seal it and hand it to a Cabin Crew member. Customers can also donate using their credit or debit card. Donate online: Anyone can donate at any time through the dedicated, secure and convenient Emirates Airline Foundation payment portal. Donations can also be made via bank transfer or by cheque made payable to 'Emirates Airline Foundation'. Details can be found on the Emirates Airline Foundation website.
Emirates SkyCargo signs understanding with AirAsia’s Teleport
Emirates SkyCargo formally signed a Memorandum of Understanding (MoU) with AirAsia cargo partner Teleport. The partnership aims to better support the burgeoning trade between Southeast Asia and the wider world, via Dubai. The agreement was signed at the currently ongoing IATA World Cargo Symposium in Dubai by Emirates SkyCargo’s divisional senior vice-president Badr Abbas and Teleport chief executive Pete Chareonwongsak. Under the terms of the MoU, Emirates SkyCargo and Teleport will work closely on a number of initiatives, which include expanding cargo interline options and block space agreements, to enhance connectivity and boost the reach of ASEAN businesses. Necessary for growth Southeast Asia and the wider Asian continent are the backbone of global manufacturing, particularly for electronics, smart gadgets, fashion and textiles, machines, automobiles and pharmaceuticals. The partnership is set to support the world’s shifting supply chains, as Southeast Asia continues building its manufacturing and logistics capabilities. Southeast Asia outbound air cargo in 2024 amounted to around 2.5 million tonnes with greater flows expected to the Middle East and Europe, supported by manufacturing expansion, eCommerce, and improved infrastructure. In recent years, the UAE and Southeast Asian countries have solidified their economic and bilateral relationship, with Comprehensive Economic Partnership Agreements (CEPA) signed between the UAE and Malaysia, Indonesia and Cambodia, with Vietnam and Thailand expected to follow. The agreement between Emirates SkyCargo and Teleport supports these prosperous relationships and lays a foundation for further growth, by improving trade flows and generating new opportunities that help strengthen global economies. What this means for both regions Teleport exclusively consolidates the bellyhold capacity of all AirAsia’s short and medium-haul airline operations across Malaysia, Thailand, Indonesia, the Philippines and Cambodia into a single, largest air logistics network in Southeast Asia, together with three dedicated freighter services and 40+ other airlines. Combined, this expands Emirates SkyCargo’s reach into over 100 destinations beyond primary, but also into both secondary and tertiary airports in the Southeast Asian region. Conversely, Teleport will benefit from Emirates’ vast global network of over 145 destinations with a particular focus on key destinations in Europe, Africa and the US. Commenting on the partnership, Abbas said: “For almost 35 years, we have proudly served Southeast Asia, keeping goods flowing quickly, reliably and efficiently. This strategic partnership with Teleport and the AirAsia Group of airlines is an evolution of that commitment, enabling us to better serve our customers with increased capacity, more flexibility and access into new markets in Asia, combined with enhanced connectivity across our vast global network.” Chareonwongsak added, “2025 is a year of global scale for Teleport as we strengthen our Teleport Network reach and capacity to better meet the growing global demands of eCommerce. Our partnership with Emirates, which is the first of its kind in Southeast Asia for them, is a source of great pride as we collaborate with a leading global partner. This will enable the expansion of both our respective air networks, supporting Southeast Asia’s growing exports and facilitating the movement of eCommerce from China, through our connectivity beyond Southeast Asia, to the Middle East, Africa and Europe. Ecommerce is expected to double its share of Southeast Asia’s air cargo volumes from 11 percent to 20 percent by 2029, driven by lightweight, high-frequency shipments replacing bulk freight and the rise in demand for express delivery. With a shared commitment to provide faster, more efficient, and reliable cross-border air cargo services, this partnership enhances our combined capabilities to capture global market opportunities.”
Emirates introduces retrofitted A380s to Manchester and Milan
Emirates will be introducing its newest Airbus A380s fitted with its latest cabins, including Premium Economy, to Manchester and Milan. The latest retrofitted A380s will operate on EK017/018 to Manchester from 6 June, and on EK091/092 to Milan from 1 July. With the introduction of Emirates' newly retrofitted A380 to Manchester, the airline will expand its Premium Economy offering to nearly 5,000 weekly seats in and out of the UK from June. The enhanced service to Manchester complements the four daily retrofitted A380s currently serving the Dubai-London Heathrow route, the Emirates A350 operating to Edinburgh, and the soon-to-launch refurbished Boeing 777 scheduled to serve London Stansted from May. Milan will become Emirates’ second Italian gateway to offer the airline’s latest cabins and Premium Economy seats following the planned deployment of the airline’s A350 to Bologna later in June. These additions will expand Emirates' network of retrofitted A380 destinations to 19 global points, underscoring the airline's commitment to investing in the very best customer experience in the sky and adding more premium cabin options and choice across geographies. By July, travellers from Manchester and Milan will be able to experience Emirates' latest cabin features onboard the four-class A380 on the full journey to key points across Australasia and Asia including Sydney, Singapore, Osaka, Mumbai, Bangalore, and more. On a four-class Emirates A380, the Premium Economy cabin is located at the front of the main deck with 56 seats laid out in a 2-4-2 configuration. Each seat offers generous pitch and width for working and relaxing, as well as customised features like in-seat charging points and a side cocktail table. The onboard experience is rounded off with meticulously selected in-flight amenities, a curated menu, and extensive beverage options, including the Chandon Vintage Brut 2016, a global exclusive to Emirates Premium Economy passengers.
Emirates tops in-flight F&B ratings among UK flyers: YouGov
Representative Image New YouGov data reveals how airlines stack up when it comes to onboard snacks, drinks, and meals. The research company polled 1495 Britons who have flown with the nine most popular airlines in the country, and shows Emirates and Qatar Airways finding their way to British fliers’ hearts through their stomachs. Emirates leads the pack on snacks and drinks, with 84% of those who’ve flown with the airline rating them “very” or “somewhat” good, including 43% who say they are “very good”. Qatar Airways follows closely, with 83% of passengers offering a positive rating. Virgin Atlantic also performs well, with 74% of passengers giving favourable reviews. British Airways ranks highest among UK-based carriers, with 61% rating its snacks and drinks positively. Jet2.com (53%) and TUI Airways (50%) follow, while easyJet (35%) and Wizz Air (25%) see less positive feedback. Ryanair sits at the bottom, with just 21% of passengers rating its snacks and drinks as good, and more than four in ten (41%) describing them as bad. A similar pattern emerges in ratings for in-flight meals. Emirates again comes out on top, with 85% of passengers giving a positive review, followed by Qatar Airways (82%) and Virgin Atlantic (73%). British Airways earns a 63% positive rating for its meals, placing it ahead of Jet2.com and TUI Airways (both 49%). easyJet receives mixed reviews for its meals, with just 29% of passengers rating them positively, while 32% say they are bad. Wizz Air fares slightly worse, with only 23% describing its meals as good and 40% calling them bad. Ryanair once again receives the lowest ratings: only 17% of its passengers rate the meals positively, while half (50%) say they are poor.
Emirates joins Aviation Circularity Consortium
Emirates has joined the Aviation Circularity Consortium (ACC), along with SL Metals, with the aim to unlock the circular economy for aviation. The airline’s participation marks the continued growth of the ACC and reinforces its commitment to accelerate supply chain decarbonisation through high-value circularity, following the Consortium’s milestone launch of its 2050 Industry Roadmap in November 2024. Emirates has embedded recycling and circular solutions within its operations as part of its sustainability strategy. From cabin interior upcycling and incorporating more sustainable materials in its products to inflight initiatives and waste reduction programmes, the airline continues to explore innovative ways to reduce its environmental footprint. By joining the ACC, Emirates will contribute to advancing circular aviation innovations, further strengthening the Consortium’s collaborative momentum. SL Metals, a Singapore-based aluminium alloy distributor serving the Asia Pacific and Middle East regions, brings valuable expertise in aluminium solutions. The company supplies a comprehensive range of aluminium alloy products for various industries, including aerospace, precision engineering, semiconductors, and more. SL Metals’ participation in the ACC will support ongoing efforts to drive more sustainable supply chain practices and accelerate material circularity in aviation. Ahmed Safa, Head of Engineering & MRO, Emirates Group, said, “Aviation must rethink how materials are used across an aircraft’s lifecycle, from production to retirement. With the number of retired aircraft continuing to grow, the need for sustainable end-of-life solutions is more urgent than ever. At Emirates, we are identifying new pathways to extend our fleet’s lifespan, and joining the ACC enables us to collaborate on sustainable initiatives that reduce waste, enhance efficiency, and accelerate aviation’s transition to a circular economy.” Sam Tan Yee Leong, Chief Executive Officer and Executive Director, SL Metals, said: “Aluminium plays a critical role in aviation, as in many other industries, making responsible sourcing and efficient material use essential. Aluminium production also accounts for 3% of global industrial CO2 emissions, making sustainable practices across the supply chain increasingly important. SL Metals remains committed to improving sustainability within our own operations while supporting broader industry-wide efforts. Through the ACC, we look forward to advancing best practices in aluminium use and supporting initiatives that shape a more resilient and sustainable aviation supply chain.” Recognising that industry-wide cooperation is essential to advancing aviation circularity, the ACC continues to unite key stakeholders across the aviation ecosystem together to drive meaningful progress. Emirates is the second airline to join the ACC, demonstrating the industry’s growing recognition that circularity is essential to decarbonisation. The airline’s experience in sustainable fleet management will play a crucial role in addressing the challenge of safely and responsibly handling end-of-life aircraft. At the same time, SL Metals' involvement enhances the Consortium’s ability to develop high-impact circular solutions, particularly as the need for critical materials in aviation continues to grow.
‘My Emirates Pass’ is now available all year round
Emirates has revealed that for the first time ever My Emirates Pass will be available all year round with seasonal summer and winter offers; giving customers access to over 600 exclusive offers across Dubai - an opportunity to make the most out of their visit. Customers flying from, through or to Dubai can now unlock discounts on top culinary experiences, world-class shopping experiences, unmissable leisure attractions, and tranquil luxury spas any time of the year. Whether it's an unforgettable family trip, a relaxing couples retreat, or a solo adventure, My Emirates Pass will offer those visiting Dubai unforgettable experiences no matter the season. Using My Emirates Pass will remain as easy as ever, passengers will simply need to show their physical or digital boarding pass along with a valid ID at participating venues to enjoy the benefits. Passengers who checked in online and downloaded their boarding pass to the Emirates App or Wallet should remember to screenshot it before landing, as it will no longer be accessible afterward. Emirates will roll out exclusive seasonal summer offers, running from 1st April through to 30th September, making it easier than ever to experience the best of Dubai, including the return of the much-anticipated Dubai Summer Surprises. Dubai Summer Surprises From 27th June to 31st August 2025, visitors can take advantage of Dubai Summer Surprises, a deal-packed season filled with exciting offers and unforgettable experiences. Emirates passengers flying to Dubai can look forward to luxurious shopping, spectacular entertainment, and exceptional dining. With countless offers and surprises in store, summer in Dubai is the perfect time to enjoy incredible value and create unforgettable memories for visitors of all ages. An unforgettable summer of memories Whether passengers are seeking Dubai’s beautiful golden beaches, world class hospitality or cultural attractions, the city caters for all visitors. Emirates offers its passengers unrivalled means to make the most of their visit; from customised holiday itineraries to bonus Miles, Emirates continues to provide its customers with first class services. Dubai Experience*: Customers can browse, create, and book their own customised itineraries including flights, hotel stay, visits to key attractions, and other dining and leisure experiences in Dubai and the UAE, through Emirates’ Dubai Experience platform. Skywards Partners: Members of the award-winning, Emirates Skywards programme can earn Miles with worldwide partners like hotels, airlines, car rentals, retail and banking. Members can spend these Miles on reward tickets, upgrades, or even concerts and sports events. While in Dubai, people can also earn Miles with partners across the city, including the Dubai Mall, Arabian Adventures, Emirates Holidays and more. Emirates Holidays/Vacations**: Customers can book their holiday to Dubai through Emirates Holidays or Emirates Vacations. All Emirates Holidays packages include flexible booking options. For further peace of mind, Emirates Holidays’ dedicated 24/7 On Holiday Service team will be there to support holidaymakers at every step of the journey. When you book your holiday with Emirates Holidays, you receive bonus Miles on top of the Miles you would receive for your flight. Skywards Everyday: Finally, UAE customers will be able to get Skywards Miles on the go and earn Miles on their purchases. Simply download the Skywards Everyday app, link up to five Visa or Mastercard credit or debit cards in the app and automatically earn Skywards Miles on their purchases from hundreds of participating partners across shopping, dining, beauty and wellness, leisure and entertainment, pharmacy, and grocery.
Emirates launches Emirates Courier Express
Backed by almost four decades’ experience in keeping goods and people moving all over the world, Emirates has launched Emirates Courier Express, an end-to-end delivery solution that is set to redefine the express delivery experience. To ensure Emirates Courier Express addressed industry-wide challenges, Emirates worked with various global customers to pilot and finesse the product, with the goal to make it as fast, reliable and flexible as possible, before launching to market. Over the last year, Emirates Courier Express transported several thousands of packages from the UAE, Saudi Arabia, Bahrain, Kuwait, Oman, South Africa and the UK. The average delivery time is less than 48 hours. Now, Emirates Courier Express is open for business, for businesses. Badr Abbas, Divisional Senior Vice President, Emirates SkyCargo said, “Emirates Courier Express is an evolution in how we move goods across the globe, at speed and at scale. Building on our world-class and well-established infrastructure, and reimagining traditional logistics processes where necessary, this innovative solution does not just meet the Emirates Gold Standard of reliability and excellence but sets a new benchmark for what’s possible. This is only the beginning of our vision to continuously innovate and lead the charge in the express delivery sector.” Traditionally, cross-border delivery is managed via a global hub-and-spoke model, with a package making multiple stops before arriving at its end destination. Emirates Courier Express has broken this mould. Just like passengers, packages will travel from origin to destination directly, leveraging the breadth of Emirates’ vast global network and near-unparalleled flight frequencies. This approach significantly reduces time in transit, reduces package handling and offers Emirates Courier Express customers’ a competitive edge in getting their goods to end users. Direct connectivity is matched with different service levels, ranging from next day urgent delivery to a two-day Premium service, along with a pipeline of innovative new products. At launch, Emirates Courier Express will be active and available in seven markets, however the potential network growth is unlimited: wherever Emirates flies, Emirates Courier Express can deliver. Expansion to additional markets is already in the works. Harnessing the fleet of the world’s largest international airline, Emirates Courier Express has access to over 250 all widebody passenger and freighter aircraft to move packages worldwide. Complemented by a trusted, reliable and integrated cross border network of partners to manage the customs clearance and first and last mile transportation, the solution delivers door-to-door. This integration into the airline’s existing infrastructure allows Emirates Courier Express to handle volume fluctuations from seasonal spikes while maintaining cost stability, ultimately empowering customers to plan and budget with confidence. This seamless integration also enables Emirates Courier Express to provide bespoke and tailored solutions, whether transporting fashion and mobile phones or the most critical medical equipment. A team of dedicated specialists provide niche segment solutions, facilitated by the airline’s extensive freight and logistics infrastructure, including cool chain capacity, allowing the transportation of specialist or sensitive products from launch. Prioritising ease of business, Emirates Courier Express’ is entirely digital, with a purpose-built tech platform integrating directly into customer software and supports additional bespoke shipping solutions. Advanced tracking systems, real-time updates, and seamless integration, ensures complete efficiency, reliability, quality, and transparency from collection to delivery across the world. Dennis Lister, Senior Vice President of Product and Innovation, Emirates SkyCargo said, “Emirates Courier Express is the result of challenging the status quo. Along with the industry, we watched the increasing volumes of cross border shipping and challenged ourselves to find a better way to transport these goods faster and more efficiently. The new product launch reflects our ongoing commitment to push the boundaries to introduce innovations which drive real impact and ensure our customers always have access to the fastest, most reliable and cost-effective solutions available."
Emirates resumes second daily flight to Beirut from 1 April
Emirates will reinstate its second daily flight between Dubai and Beirut starting 1 April 2025. The second service, operated with a Boeing 777-300ER, will boost weekly passenger capacity by more than 5,000 seats both ways, offering customers flexibility and catering to the growing demand. Emirates’ flight EK957 will take off from Dubai at 0730hrs, arriving in Beirut at 1035hrs. The return flight EK958 will depart from Beirut at 1205hrs and will arrive in Dubai at 1655hrs. * The additional daily flight will offer travellers from Beirut a second option to visit friends and family in Dubai. This service is also a convenient, seamless layover for those connecting and traveling beyond Dubai to Emirates’ destinations such as Sydney, Melbourne, Montreal, Toronto, New York, Kuala Lumpur, Bangkok, Mauritius, and other key points across Asia and the Indian Ocean.
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