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Global

PriceLabs certified as Booking.com Connectivity Partner, launches direct integration for short-term rental hosts worldwide

PriceLabs, the revenue management and market data platform powering pricing for more than 500,000 accommodation listings globally, announces its certification as an official Booking.com Connectivity Partner. This new direct integration marks a significant milestone, making it easier than ever for hosts and property managers — especially those not using a property management system (PMS) — to automate and optimize their Booking.com pricing strategies with speed and precision. A trusted partnership at industry scale Booking.com is one of the world’s leading online travel platforms, connecting travelers to short-term rentals and other accommodations, with over 1.8 billion vacation rental guests welcomed since 2010. With this new direct connection, PriceLabs strengthens its position as a leader in revenue management by offering centralized, dynamic pricing updates, allowing properties to easily adjust their rates across all leading online travel companies without needing a PMS or complex tech stack. Real benefits for all hosts and managers For PriceLabs users already on Booking.com: Seamlessly connect your PriceLabs account directly to Booking.com — easily replicating your existing data-driven pricing strategies, updating rates and minimum stay rules in real time, and reducing manual work or errors. For PriceLabs users not yet on Booking.com: Effortlessly expand your reach to millions of potential guests on one of the world’s largest accommodation platforms — while maintaining control and consistency in your pricing across channels. For those new to both PriceLabs and Booking.com: Join two industry leaders and get started with best-in-class, AI-powered revenue management, backed by Booking.com’s unmatched global demand and visibility. A signal of industry trust Certification as a Booking.com Connectivity Partner represents more than a technical achievement. It is a powerful trust signal, reinforcing PriceLabs’ commitment to quality, reliability, and innovation — and ensuring that hosts and managers of all sizes have access to tools that support their growth. “This partnership represents a new industry standard for revenue management and global distribution,” said Richie Khandelwal, Co-Founder of PriceLabs. “Being recognized by Booking.com as an official Connectivity Partner signals to hosts, managers, and the industry that PriceLabs is a trusted, forward-thinking platform at scale. We’re excited to help more customers unlock their full revenue potential through this direct integration.”  

Agreements / Understandings / Contract Signings

Mitsui Ocean Cruises appoints Cruise Traveller as official booking agent in Australasia

Japanese cruise brand Mitsui Ocean Cruises recently appointed Australian small-ship cruising specialist Cruise Traveller as its exclusive Australian representative. The new partnership comes as record numbers of Australians head to Japan for holidays, with almost one million Australians travelling to the Land of the Rising Sun in 2024, reflecting an increase of 50 percent over the previous year. Mitsui Ocean Cruises operates the 458-guest, all-suite Mitsui Ocean Fuji, formerly Seabourn Odyssey, which began cruising last December in her new role as Japan’s most luxurious cruise ship. Cruise Traveller managing director Joseph O’Sullivan said he was thrilled to represent Mitsui Ocean Cruises in Australia.  He said: “Representing a brand as unique as Mitsui Ocean cruises which offers a completely bespoke way of discovering Japan is extremely exciting for us at Cruise Traveller. Japan offers great value for money as a destination and is more popular than ever with Australians, and Mitsui Ocean Cruises is an exciting, new brand offering a richly authentic and luxurious way to see this fascinating country,” O’Sullivan added that, as the Australian leader in the luxury, small ship space, Cruise Traveller prides itself on offering Australians exceptional, value-for-money journeys that offer depth, discovery and enrichment, and Mitsui Ocean Voyages aligns perfectly with that philosophy. He concluded with: “Mitsui Ocean Cruises are experts on Japan, and as experts in boutique cruising, we at Cruise Traveller relish the opportunity to build their brand here in Australia, offering travellers unique packages and working with our retail agent partners across the country.” Save on a spectacular voyage In light of its appointment, Cruise Traveller launched a promotion offering savings of up to 35 percent till 19th August for several sailings aboard Mitsui Ocean Fuji from now to September 2025. Duration of these voyages ranges from seven to 12 nights aboard Mitsui Ocean Fuji, and these formally kicked off on 26th July and will run until 9th September. The launch fares are available from A$5250 per person, twin-share, in a Veranda Suite for a seven-night sailing from Yokohama to Nagoya on 2nd September, representing a saving of A$3360 per person.   Fares include a half-day excursion in each port, selected, onboard beverages and Wi-Fi. The special fares are only available through Cruise Traveller until 19th August. Where luxury has a decidedly Japanese flavour Part of the 140-year-old Japanese maritime company, Mitsui O.S.K Lines, Mitsui Ocean Cruises became the world’s newest cruise brand last December, with the launch of the former Seabourn Odyssey as the spacious, five-star Mitsui Ocean Fuji, which was retailored to offer an authentic, unique and immersive Japanese experience. The driving aspect of this new luxury brand is traditional omotenashi service: the time-honoured, Japanese art of intuitive, meticulous and heartfelt hospitality.  As a local cruise brand, Mitsui Ocean Cruises prides itself on offering bespoke, ‘insider’ voyages that enable guests to immerse themselves in ancient Japanese culture both off and on the ship, with the onboard cuisine showcasing the flavours and essence of Japan.  Fares are also all-inclusive, including a complimentary, half-day excursion through each port’s most renowned attractions, as well as a selection of onboard beverages and free Wi-Fi. The elegant Mitsui Ocean Fuji, accommodating just 458 guests, boasts four fine dining restaurants, plush lounges, a theatre, wellness centre, two pools, four whirlpools and spacious decks, and every stateroom is a suite with ocean views. 

India

MakeMyTrip Launches Global Tours & Attractions Booking Platform

Representative Image MakeMyTrip announced its entry into the global experiences space with the launch of a Tours and Attractions Booking Platform, giving Indian travellers access to over 200,000 bookable activities across 1100 cities in 130 countries worldwide. The platform allows Indian travellers to discover and book global experiences, from city walks and cultural tours to theme parks and adventure sports. The Tours and Attractions booking platform addresses a key traveller insight: Indian outbound tourists often struggle with scattered information, foreign currency pricing, and disjointed planning tools when booking experiences. By bringing everything together in one seamless interface, MakeMyTrip aims to remove friction and bring clarity to global experience planning. Speaking about the development, Rajesh Magow, Co-founder and Group CEO, MakeMyTrip said: “Experiences account for a significant share of spending when Indians travel overseas, yet discovering and booking them remains one of the most fragmented aspects of the journey. Our attempt is to make the discovery and booking experience simple, convenient, and personalised like the flight, hotels, and ground transport bookings. This launch is a natural addition to our stated vision of being a one-stop shop for all travel booking services, with a delightful experience for customers.” The Tours and Attractions platform enables travellers to seamlessly discover and pre-book a curated mix of iconic landmarks and unique in-destination experiences across leading global destinations. From world-famous attractions like the Eiffel Tower and Disneyland in Paris, or the thrilling Desert Safari in Dubai, to immersive activities such as a helicopter ride over Hawaii’s lush Kauai Island or an interactive sumo show in Tokyo’s historic Asakusa district, the platform brings it all together in one place. Whether travellers are ticking off must-see sights or seeking culturally rich experiences on the ground, the platform offers a single, convenient gateway to explore it all. The platform is powered by partnerships with leading global experience providers and supported by a dedicated 24/7 Travel & Assistance Desk, ensuring round-the-clock help across time zones and geographies. Users can browse and book activities in INR, with all bookings integrated into the ‘MyTrips’ section, just like flights, hotels, and more. MakeMyTrip’s entry into this space is part of its continued expansion across all key layers of travel. This launch reinforces the company’s commitment to becoming a truly comprehensive travel companion for Indian travellers, one that supports every stage of the journey.  

Global

Trevolution Group’s gross bookings reached $627.41 million from Jan to June 2025

Airplane taking off from the airport. 3d render and illustration. Trevolution Group, operating ASAP Tickets, Skylux Travel, Oojo, Triplicity, Dreamport, and other travel brands, has released its commercial results for the first half of 2025, demonstrating steady growth and shifting consumer travel behavior. During the first six months of 2025, the group’s gross bookings reached $627.41 million, as 508,333 airline tickets were issued across its global travel portfolio. Along with further developing Oojo, the travel group's fully online travel platform, as well as strengthening Triplicity in the EU and Middle East markets, Trevolution Group continues scaling Dreampass—its super travel app—which has already surpassed 37,000 memberships. Trevolution Group is also actively embracing the need to adapt to evolving distribution technologies, with a noticeable shift from EDIFACT to NDC. In the first half of 2025, 8.4% of all tickets were issued via NDC, up from 5.6% in the same period last year. By June alone, that figure climbed to 10.9%. Key Highlights from H1 2025: Gross travel bookings totaled $627.41 million, showing stable performance in comparison to last year’s record levels. Tickets issued: 508,333 airline tickets were issued, a slight decrease of 0.41% compared to 2024, but still up 16.8% vs. 2023 (435,210 tickets). Economy class accounted for 450,912 tickets, while business class reached 57,421 tickets, showing a strong 32% growth in premium travel. One-way tickets made up 29.63% of the total tickets issued (150,639), a slight increase from 28.25% last year. Round-trip share dropped marginally to 70.37%, with 357,694 tickets issued. Trevolution Group has built its success on its ability to serve a diverse customer base, including ethnic, leisure, corporate, and high-net-worth individuals, across multiple channels. With over two decades of market expertise, the travel group remains strongly rooted in the Visiting Friends and Relatives (VFR) travel segment, while actively expanding its presence in both leisure and corporate travel. In the first half of 2025, the Philippines, India, Italy, Nigeria, the United Kingdom, and the United States remained among the top destinations, reaffirming the Group’s dominance in long-haul, purpose-driven travel. Canada emerged as a breakout destination, with demand growing by 164% year-over-year, followed by Mexico (+58.97%) and Vietnam (+49.99%), signaling a shift toward culturally rich, accessible travel hubs. While Turkey dropped from the top 10, Thailand, which experienced 24.33% growth in interest, entered the list. As one of the most popular destinations among Trevolution clients, Italy, meanwhile, experienced a 24% drop in demand.   Top Destination Countries % of change H1 2025 vs. H1 2024 Philippines -7.21% India +4.23% Canada +164.01% Italy -24.00% Mexico +58.97%   Top Departure Countries % of change H1 2025 vs. H1 2024 Canada +91.96% India -27.55% Philippines +11.13% United Kingdom +5.05% Mexico -0.30% Similarly to last year, most of the passengers, or 88.69%, opted for economy class flights, while every 9th passenger chose business class tickets. Demand for business class trips, however, increased by 32.43% compared to the 1H of 2024 and amounted to 57,421 tickets issued. While the demand for round-trip tickets decreased by 2.33%, it still proved to be the most frequently booked travel option, accounting for over 70% of all tickets issued in the first half of 2025. Airfare Ticket Type H1 2025 vs. H1 2024 Economy Class -3.46% Business Class +32.43%   Trip Type H1 2025 vs. H1 2024 One-way +4.47% Round-trip -2.33% According to Trevolution Group’s sales data, average trip duration is contracting, and travelers are booking further in advance. This indicates a shift toward more frequent, purpose-driven travel. While more than 31% of passengers continue to book their trips over 90 days in advance, the most significant growth has been seen in the 21–30 day booking window, which recorded a 7.41% increase in demand. Meanwhile, the 11-20 day booking window experienced 5.25% growth in demand, and the 31-40 day booking window saw a 3.38% increase in demand. The average length of stay abroad for economy class passengers decreased by 1.85 days and amounted to 26.41 days, while for business class, it decreased by 0.73 days in H1 of 2025 vs. 2024, with 22.41 days being the average period customers currently spend abroad enjoying leisure tourism or visiting their friends and relatives. Advance Purchase Days % of Total Tickets in H1 2025 0-10 16.16% 11-20 10.44% 21-30 9.21% 90+ 31.19%   Trevolution Group is also witnessing a subtle shift toward younger travelers; travelers aged 11–20 now represent 10.45% (up from 9.88%). The 21–30 age group increased to 9.21% (up from 8.54%). However, just like previously, seniors aged 90+ continue to lead the way in terms of customer volume (31.19%). “We’re seeing a more deliberate traveler emerge—one who plans earlier, travels slightly shorter but more often, and seeks a balance between value and comfort,” said Alex Weinstein, the founder of Dyninno Group of Companies. “This is also the reason why our newest creation, super-app Dreampass, is taking off so rapidly—with Dreampass scaling beyond 37,000 users, we are building more than an app; we are providing customers with better, faster services and even more control over their entire travel experience.”   Trevolution Group, which operates brands such as ASAP Tickets, Skylux Travel, Triplicity, Vagamo, Dreamport, Oojo, and others, has grown into a dynamic, globally focused travel group with a strong presence in both leisure and corporate travel. By combining traditional expertise with cutting-edge innovation, the Group has established itself as a leading multi-channel operator in the industry. In 2024, Trevolution Group issued over 980,090 unique airline tickets and vacation packages across its brands.    

Americas

No Cards, No Stress: Expedia TAAP Launches 365-Day Deferred Payments, Flexible Booking Changes & Bank Transfers for Travel Agents

Expedia’s Travel Agent Affiliate Program (TAAP) has launched a slate of new features aimed at giving travel advisors more control over bookings and payments. The changes—shaped by direct feedback from advisors—include extended deferred payments, booking flexibility with a new Hard Change feature, expanded bank transfer payment options, and an agency fee tool now available in over 20 markets. Travel advisors can now offer clients deferred payment terms of up to 365 days, up from the previous 280. This change allows them to lock in early-bird rates and long-term bookings without immediate payment—providing a valuable advantage when managing complex travel plans or group itineraries. The Hard Change functionality enables advisors to modify bookings—such as changing dates, room types, or occupancy—without having to cancel and rebook. This cuts down on time-consuming admin and offers a smoother experience for both agents and travelers. New Payment Options and Revenue Tools Expedia TAAP is also expanding its payment options, now allowing bank transfers for hotel bookings in seven European countries: Germany, Italy, France, Spain, Belgium, Finland, and the Netherlands. This addition meets the growing demand in card-averse markets and simplifies the process for many EU-based clients. Meanwhile, the agency service fee tool has gone global, live in 20+ countries including the U.S., U.K., Canada, Australia, France, Mexico, and the UAE. Advisors can now apply a fee of up to 30% of the lodging total, giving them a way to monetize their service directly within the TAAP platform. “Nearly half of travelers now rely on travel advisors for most or all of their trips,” said Robin Lawther, Vice President of Expedia TAAP. “These enhancements were built with advisors’ real needs in mind—and this is only the beginning.”

Finance

Solayer introduces crypto-centric booking platform Solayer Travel

Web3 company Solayer announced the launch of its cryptocurrency-driven travel platform Solayer Travel on Thursday, 17th July. Solayer Travel is an exclusive travel booking platform available solely to those using Visa’s crypto-centric Emerald Card.  This groundbreaking platform grants users unprecedented access to deep discounts at over one million hotels worldwide, offering savings of up to 60 percent compared to mainstream online travel agencies (OTAs). Solayer Travel unlocks rates traditionally reserved for airlines, corporate travel portals, and high-tier credit card reward programs.  The Solayer Travel difference Thanks to direct supplier-consumer connections, the platform delivers exceptional global hotel pricing directly to Emerald Card users.  Independent research by Alea Research confirms average savings of approximately 35 percent versus major OTAs, including Booking.com, Expedia, and Travala. Solayer’s head of product Joshua Sum said of the new platform: "Travel is now the top spend for Emerald Card holders. By unlocking wholesale hotel rates, Solayer Travel lets our cardholders stretch the same budget into more trips or upgrade to stays they once thought were out of reach. With this launch we're making Emerald Card the premier crypto travel card.” Solayer Travel offers seamless integration with the Emerald Card, enabling smooth, instant payments and budget control features.  Cardholders can easily create sub-cards for family members or employees, ensuring adherence to budgets while accruing valuable Emerald Rewards Points with every purchase. How the new platform works Sign-Up and Load: Anyone can access travel discounts of up to 60% off retail rates on Solayer Travel by registering for an Emerald Card through a quick, two-minute KYC process. Once approved, users activate their virtual card—compatible with Apple Pay and Google Pay—and load it with USDC to start booking. Simple Booking: The Solayer Travel interface mirrors familiar travel sites, offering intuitive search filters and booking procedures. Instant Checkout: Payments are processed instantly through the Emerald Card's Visa network. 24/7 Support: Dedicated travel agents provide around-the-clock assistance, simplifying modifications, cancellations, or inquiries.

Asia

Avalon Waterways sees record bookings for 2026

Avalon Waterways is all set to sail into a bustling 2026 thanks to record-breaking bookings, surging demand, and a growing portfolio of experiences that continue to turn the tide on traditional cruising.  The cruise firm reports that sales are up 17 percent from where they were in 2024 and currently up seven percent from 2025’s bookings. Avalon attributes its success to offering what cruise aficionados want from iconic destinations and immersive experiences to innovations that put it ahead in the river cruising scene. According to Chris Hall, managing director for the Globus Family of Brands in the Asia Pacific: “We didn’t just elevate river cruise ships: we reimagined the entire river cruise experience. The record demand we’re seeing is more than cruising’s popularity. It’s about Avalon’s difference: Suite Ships with a view, passion-filled excursions and the freedom to cruise your way.” From iconic itineraries and immersive experiences to Suite Ship design and personalised discovery, Avalon is delivering more of what today’s travellers are asking for.  With 2026 shaping up to be its biggest year yet, Avalon isn’t just riding the current; it’s all set to redefine it. A fascinating slate for 2026 For those sojourning in Europe, Avalon offers a variety of fascinating journeys. Here’s what to look forward to in the coming year: The Rhine River continues to captivate with castles, cobblestones and endless charm from Amsterdam to Basel. Avalon’s Romantic Rhine itinerary is its most popular. On the Danube River, guests are embracing two distinct stories and itineraries: Danube Dreams for the classic upper stretch and Balkan Discovery for a deeper dive into the less-travelled Lower Danube. In France, Avalon’s strongest growth market, Paris to Normandy remains a bestseller, followed closely by the company’s newest cruise – the wine-rich Bonjour Bordeaux itinerary. At the same time, Avalon’s Christmas Cruise itineraries are extremely popular, led by Christmastime on the Danube which exudes festive spirit in the finest European tradition. When it comes to Avalon Waterways in Asia, bookings for its  Mekong River cruises are up 76 percent over 2025. On the mighty Mekong, the company’s Suite Ship welcomes just 36 guests per voyage as it winds through the heart of Vietnam and Cambodia. A smarter approach to river cruising Avalon’s success is anchored in more than scenic views – it’s built on a smarter, more personalised way to cruise. At the heart of the experience are Avalon’s award-winning Suite Ships, featuring: Two full decks of Panorama Suites  that are 30 percent larger than the industry standard; Open-Air Balconies with the widest-opening windows in river cruising; and Beds that face the view, not the wall.  Paired with signature Avalon Choice excursions which offer Classic, Discovery, and Active options, guests are free to personalise their days with excursions tailored to every interest and energy level. While Avalon excels on the classic cruises that are leading the bookings craze, it’s the company’s Active & Discovery cruises that continue to carve-out a bold new category.  With up to 28 included Active, Discovery and Choice excursions, these special cruise itineraries have redefined what’s possible on a river cruise, inviting Avalon guests to dive deeper, stretch further and experience destinations in entirely new ways.

Cruise

Regent Seven Seas Cruises gets its biggest single booking day for the new Seven Seas Prestige

Ultra-luxury cruise line Regent Seven Seas Cruises enjoyed its biggest single booking day for the launch of a brand new ship when it opened reservations for the Seven Seas Prestige last 26th June. Bookings exceeded Regent’s previous record new ship launch day when the Seven Seas Splendor went on sale in 2018 by 26 percent.  In addition, the Skyview Regent Suite, available at US$25,000 per suite per night, sold out on 6 of 13 available sailings in its inaugural season, which is the best performance of a top tier product the cruise line has ever experienced on an opening day. Regent Seven Seas Cruises' chief luxury officer Jason Montague expressed delight over the phenomenal results produced by the new ship, noting that he and his team knew that luxury travelers were extremely eager to reserve their suite aboard the vessel. Montague said: “Seven Seas Prestige promises to begin a new legacy for the entire ultra-luxury cruise sector, and we cannot wait until she joins the fleet in December 2026. I’d like to thank our valued guests and Travel Partners, as well as Regent’s highly talented and professional teams around the world who all contributed to this fantastic achievement.” A whole new legacy Set for delivery in late 2026, Seven Seas Prestige begins a new legacy for Regent Seven Seas Cruises as the brand’s first new ship class in a decade.  Built by Fincantieri, the 77,000-tonne vessel is 40 percent larger than previous ships yet accommodates just ten percent more in terms of guests as it welcomes 822 guests with 630 crew for exceptional space and service.  All-balcony suites span 12 categories, including four new designs such as the two-level Skyview Suites and the 8,794-sq ft Skyview Regent Suite, the largest all-inclusive, ultra-luxury cruise ship suite in history.  Guests will enjoy The Most Inclusive Luxury Experience, with unlimited shore excursions, fine wines and spirits, valet laundry, Starlink WiFi, and cuisine across seven specialty restaurants and 11 dining experiences in total, including new mezze-style Mediterranean concept Azure. The ship’s inaugural season features 13 voyages across the Caribbean and Europe, visiting boutique ports like Cartagena and St. Lucia, on top of multiple overnight stays in port.

Global

Sabre Hospitality unveils AI integration with SynXis Booking Engine

Sabre Hospitality announced the latest enhancements  to SynXis Concierge.AI, extending AI capabilities to the SynXis Booking Engine. This integration  provides instant, intelligent responses across key guest-facing hotel channels – including websites, email, social platforms, and voice. Concierge.AI is managed and monitored through a unified inbox  that delivers powerful insights to drive conversions, increase website engagement, and streamline  operations – saving both time and cost. Hotels can configure the solution at chain, brand, or  property level, ensuring consistency and control across their portfolio. “A year ago, we launched SynXis Concierge.AI within our Customer Care & Delivery team to provide  faster, more accurate support. At the time, we said our goal was to thoughtfully expand AI across  our portfolio to truly move the needle for hoteliers and their guests,” said Scott Wilson, President,  Sabre Hospitality. “We’re now beginning early adopter testing of Concierge.AI within the SynXis  Booking Engine this June, and next month, we’ll make it available via the Community Portal – placing this capability directly in our customers’ hands. With deep integration into the booking  engine, this delivers a seamless, elevated guest experience.” Key new features of SynXis Concierge.AI include: ▪ Booking Agent – An AI-driven chatbot embedded within SynXis Booking Engine that handles  real-time queries, room recommendations, booking support, FAQs, and local suggestions.  Available in over 50 languages, it delivers quick, personalised responses that increase  conversion rates, reduce booking abandonment, and capture direct bookings that might  otherwise go to OTAs. ▪ Email Automation – Uses generative AI to process large volumes of guest emails by extracting  key travel information (such as travel dates or party size) and generating personalised offers.  This boosts response speed, booking efficiency, and eases staff workload. ▪ Social Connect – Facilitates AI-powered guest engagement across major social platforms  including Facebook, Instagram, Messenger, and WhatsApp Business. Managed via a single  inbox, it enables consistent brand messaging and provides valuable insights into guest  sentiment and emerging trends. ▪ Voice Connect – Integrates an AI phone agent into hotel telephone systems, offering 24/7  support for enquiries, bookings, and call transfers. This increases operational efficiency while  providing personalised service over the phone. “Since opening our flagship property 160 years ago – the first hotel to feature air conditioning,  hydraulic lifts, and hot and cold running water in guest rooms – innovation has always been at the heart of our approach,” said Sean Seah, Senior Vice President – Strategy, Technology and  Innovation, Langham Hospitality Group. “Sabre’s SynXis Concierge.AI solution significantly  enhances our ability to respond to multilingual guest enquiries and booking requests, while  preserving the intuitive, human touch that defines our service.” Amy Read, Vice President of Innovation at Sabre Hospitality, added: “We equip hoteliers with tools  to engage travellers with speed, yet always with a human feel. SynXis Concierge.AI enables them  to scale service, increase conversion, and operate more efficiently – all without compromising the  guest experience. What differentiates these tools is their capacity to merge automation with  personalisation, empowering hotels to retain their unique brand voice while enhancing efficiency.  As personalisation deepens, we remain focused on delivering solutions that allow brands to lead  the narrative – blending intelligent automation with controlled support.”  

Global

89% of Business Travellers Trust AI to Help Book Trips: booking.com

Representative Image A recent survey by the travel experts at Booking.com for Business has revealed how business travellers feel about using AI when booking their trips. The study reveals the most trusted features, as well as the features that garner the most interest. Unsurprisingly, the study found that younger generations (18–45 years old) exhibit a higher overall interest in tech features compared to their older counterparts (46 years old and above). Notably, younger professionals show a heightened interest in health and wellness monitoring apps compared to their older counterparts, reiterating the findings of Deliotte’s insights into travel trends.   AI Features % of travellers with very high trust in the feature % of travellers with moderate trust in the feature % of travellers with trust in the feature Ultra-personalised travel recommendations 57% 32% 89% Real-time language translation services 65% 23% 88% Automated expense tracking and reporting 59% 29% 88% Meeting and event coordination 57% 30% 87% Travel itinerary planning and optimization 52% 31% 83% Travel risk assessment and mitigation tools 53% 30% 83% Health and wellness monitoring app 56% 29% 78% Enhanced cyber protection 53% 26% 78% Trust is highest (89%) in AI systems that provide ultra-personalized travel recommendations. By learning travellers’ likes and dislikes through previous bookings and searches, tailored suggestions enhance the overall travel experience, earning the confidence of business travellers. Real-time language translation services and automated expense tracking and reporting are tied in second place as the second most trusted AI feature. Real-time language translation services allow travellers to break down language barriers, contributing to smoother interactions online. Automated expense tracking is especially useful for business travellers, as budgets are automatically categorized into areas such as food, travel, and accommodation. The study also revealed the AI features that harbor the most interest. AI Features % of Travelers That Are Interested in the AI Feature Automated expense tracking and reporting 47% Meeting and event coordination 45% Travel itinerary planning and optimization 45% Health and wellness monitoring app 42% Enhanced cyber protection 35% Ultra-personalised travel recommendations 31% Travel risk assessment and mitigation tools 30% Real-time language translation services 28% Automated expense tracking and reporting apps harbor the most interest from business travellers, with 47% wanting to know more about applications that streamline financial management during trips. Automated expense tracking and reporting apps are considered essential for a hassle-free experience. The desire for optimized travel experiences is evident, with 45% of professionals seeking AI-driven solutions to plan and execute their itineraries efficiently. These apps can be especially useful to travellers visiting places they have not visited. AI's role in facilitating meeting and event coordination is gaining prominence, with 45% of business travellers showing interest. Business travellers value technologies that simplify the organization of professional gatherings.    

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Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.

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Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.

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TDM Travel Trade Excellence Awards Malaysia 2024

Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.

TDM Travel Trade Excellence Awards Asia 2024

Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.

TDM Travel Trade Excellence Awards Middle East 2024

Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.

TDM Travel Trade Excellence Awards Thailand 2024

Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.

HEDNA Bangkok – September 11-12 2023

The agenda will bring a wide array of current topics in our industry to the main stage. You’ll hear from experts in Distribution, Fintech and Payments, Marketplaces, Leading Executives and of course our Hoteliers will be bringing their perspectives to these topics and so much more.

October 2023 – Digital Travel USA

Digital Travel is the flagship conference for travel executives who are looking to be part of this transformation and re-imagine the customer journey. Join the top minds from hotels, OTAs, airlines, transportation companies, and everything in-between, to share practical insight on how to enhance personalization and improve their online strategies for better cross-channel experiences.

World Travel Mart 2022 – London

With consumer behaviour and booking patterns now changing, the upcoming 43rd edition of World Travel Market London will be showcasing how the industry has evolved and reshaped itself over the last two years to meet the demands of the new consumer market. This is truly a must-attend show that will bring the industry together and really determine the direction in which it is headed.

Maximum Occupancy 2022: Sheraton Grand Sydney, 5-6 April 2022

Maximum Occupancy is Australia’s premier hotel and accommodation industry conference, designed for and by the hotel industry's leaders. Suited for all types of hotel and accommodation providers and sizes, it will feature over 35+ leading industry experts and speakers from around Australia and the globe. This is THE event for any hotelier that wants to achieve maximum occupancy month after month.

Travel Tech Asia 2022: 19-21 October, Marina Bay Sands Singapore

Travel Tech Asia is a must-attend event for all Travel Tech industry professionals. We gather people and companies who are looking to showcase their innovations, explore new business frontiers, sign deals, discover latest travel technologies and network with like-minded individuals. Join us at Travel Tech Asia to establish high-quality contacts and generate potential leads for your business.

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