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Bakuun partners with HBX Group
Representative Image HBX Group and Bakuun have joined forces to roll out a new integration that simplifies hotel connectivity and helps scale accommodation supply across key markets. The partnership brings Bakuun’s Channel Manager Aggregator, B-Aggregate, into HBX Group’s distribution ecosystem, creating new opportunities for hotels to connect and grow faster and with less complexity. With this integration, HBX Group gains access to Bakuun's over 200 Channel Managers and Property Management Systems through a single connection. This means that hotels which previously didn’t have the tech setup to connect with global distributors will now have a new tool to reach demand, unlocking faster onboarding, better efficiency, and stronger visibility. “We’re thrilled to partner with a global travel powerhouse like HBX Group,” said Doros Theodorou, Group Chief Commercial Officer, Bakuun. “This integration reinforces our commitment to simplifying connectivity for the travel industry. With one seamless connection, HBX Group can now unlock direct connectivity to a broader, more diverse accommodation inventory, enabling faster time-to-market and enhanced booking potential.” Paul Anthony, Senior Vice President Sourcing at HBX Group added: “Through this partnership with Bakuun we’re removing technical barriers and making it easier for hotels of all sizes to connect to HBX Group and access our global client base. We are simplifying the process and eliminating unnecessary complexity ensuring a more seamless experience for both sides. This is an important step in strengthening our supply strategy and delivering greater value to our network of partners and clients.” The integration not only helps streamline the technical side of hotel onboarding, but also improves the flow of content, rates and availability — enhancing the overall booking experience for travel distributors. It opens up new revenue opportunities for thousands of hotels that, until now, haven’t had the infrastructure to engage with HBX Group’s platform directly.
Bakul Pednekar is Four Seasons Hotel Bengaluru’s new director of people and culture
Four Seasons Hotel Bengaluru announced the appointment of Bakul Pednekar as its director of people and culture. In this position, Pednekar will lead the People & Culture function at Four Seasons Hotel Bengaluru, shaping employee experiences that inspire excellence and reflect the brand’s legendary service philosophy. A consummate industry professional well schooled in the Four Seasons’ culture, he brings more than 17 years of rich, cross-continental experience shaped by the brand’s deep-rooted values of empathy, excellence, and service from the heart. Hotel general manager Biswajit Chakraborty said of the new director: “He is a shining example of our belief in nurturing talent from within. His journey reflects the essence of Four Seasons, growing leaders who live our values daily. With his global perspective and deep understanding of our culture, I am confident he will enrich our team and take our People & Culture practices to even greater heights.” Pednekar’s return to India marks a full-circle moment: combining global expertise with local intuition to nurture the next generation of hospitality leaders. Nearly two decades of expertise Pednekar’s Four Seasons journey began in 2007 in stewarding operations at the Four Seasons Hotel Mumbai. This humble beginning blossomed into a remarkable career through his innate leadership, emotional intelligence, and people-first approach. He has since held key Human Resource roles across some of the brand’s most iconic properties, including Four Seasons Resort Maldives at Landaa Giraavaru, Kuda Huraa, and most recently, Four Seasons Safari Lodge Serengeti, where he served as director of people and culture for close to three years. Known for fostering inclusive and purpose-driven workplaces, Pednekar has led diverse teams, spearheaded impactful learning programmes, and championed employee well-being, earning admiration from colleagues and accolades from the industry. His leadership is grounded in a profound respect for people and a passion for creating a workplace where everyone feels valued, seen, and empowered.
Bakuun appoints Marco Torrente as Group Chief Financial Officer
Bakuun Holdings, a leading technology provider in the travel and hospitality industry, proudly announces the appointment of Marco Torrente as Group Chief Financial Officer (CFO). Bringing over 20 years of expertise in financial leadership and organizational transformation, Marco’s appointment comes as Bakuun enters a pivotal phase of growth and innovation in the global travel technology space. In his new role, Marco will spearhead Bakuun’s financial strategy, driving excellence in planning, financial governance, and accounting across all brands, including PayDocker, RateDock, and ChannelsGate. His strategic vision and financial acumen are expected to play a central role in enhancing Bakuun’s mission to redefine travel industry standards through transformative booking and management solutions. Reporting directly to CEO Nigel Horne, Marco’s leadership will be essential to the company’s long-term financial resilience and innovation roadmap. “We are thrilled to have Marco join us at a time of significant momentum,” said Nigel Horne, CEO of Bakuun. “Marco’s deep expertise in financial strategy will be invaluable as we accelerate our growth and broaden our impact on the travel sector worldwide.” Reflecting on his appointment, Marco Torrente shared, “Joining Bakuun at such a transformative juncture is both exciting and motivating. I look forward to working with the team to drive financial performance and support Bakuun’s vision of becoming a leader in global travel technology.” Marco’s appointment aligns with Bakuun’s strategy to strengthen its core financial infrastructure as it scales operations and forges new partnerships worldwide. By leveraging innovative solutions that simplify booking and foster seamless collaboration between hotels, airlines, and travel agents, Bakuun remains at the forefront of travel technology.
Bakuun welcomes Doros Theodorou as Group Chief Commercial Officer
Bakuun Holdings, a leader in travel technology innovation, is excited to announce the appointment of Doros Theodorou as Group Chief Commercial Officer (CCO). Doros joins Bakuun with over 20 years of experience leading commercial teams and driving growth, transformation, and innovation across both B2B and B2C travel and hospitality channels. As Group CCO, Doros will spearhead Bakuun’s commercial strategy, fostering key partnerships, enhancing client relationships, and guiding revenue growth across the company’s brand portfolio, including PayDocker, RateDock, and ChannelsGate. With his expertise in marketing, sales, distribution, and revenue management, he will play a critical role in positioning Bakuun at the forefront of global travel technology solutions. "Doros brings invaluable industry knowledge and a visionary approach to Bakuun," said Nigel Horne, CEO of Bakuun. "His leadership and innovative mindset will be instrumental as we expand our product offerings and continue supporting our travel industry partners through cutting-edge, efficient technology." Throughout his career, Doros has demonstrated a unique ability to build scalable teams and solutions that address the complex and evolving needs of the travel ecosystem. He is passionate about creating value, empowering people, and delivering impactful, results-oriented strategies. "I am thrilled to join Bakuun at such a pivotal time for the company," said Doros Theodorou. "With its impressive portfolio of brands and commitment to revolutionising travel technology, I look forward to collaborating with the team to drive forward innovative solutions that deliver outstanding value to our clients and partners." The addition of Doros to Bakuun’s executive team underscores the company’s commitment to strengthening its leadership and scaling its impact within the competitive travel technology industry.
Bakuun Holdings announces new appointment for Samyra Krooswijk
Travel and hospitality tech provider Bakuun Holdings announced the appointment of Samyra Krooswijk as its new vice-president of sales for the Middle East, Africa, and South Asia. This strategic move aligns with the company’s vision to accelerate growth and strengthen its presence in these key regions known for travel and hospitality innovation. Bakuun CEO Nigel Horne said of the new vice-president: “Her deep understanding of the MEA and South Asian markets, coupled with her extensive experience in the travel industry, will play a key role in our expansion efforts and in driving the adoption of our solutions.” Meet Samyra Krooswijk With over 20 years of experience in the industry, most recently as director of sales for MEA & South Asia at Hotelbeds, Krooswijk brings a wealth of expertise in driving sales growth, building strategic partnerships, and securing new business. Her leadership will be pivotal as Bakuun expands its innovative solutions across the MEA and South Asia regions. Krooswijk said of her appointment: “I’m eager to lead Bakuun’s sales efforts in these fast-growing regions. I look forward to collaborating with our partners and clients to help businesses streamline operations, reduce costs, and unlock new growth opportunities with Bakuun’s groundbreaking solutions.”
Revel in an Atelier of Magic with Four Seasons Hotel Baku
This year, Four Seasons Hotel Baku invites guests to immerse themselves in a tale of festive wonder where every detail, from the special lobby décor to memorable dining experiences, is imbued with the magic of everyone’s favorite season. With unmatched holiday atmosphere, world-class service, and unbeatable offers, Four Seasons Hotel Baku has something instore for the whole family. Room with a Magical View In the luxurious chambers of Four Seasons Hotel Baku, guests are invited to start their days with scenes right out of a fictional winter wonderland and stroll through the city's vibrant center. Unmatched vistas of the renowned Baku Old City, the Caspian Sea, and charming Maiden Tower, all bathed in the soft, captivating luminosity of winter, come together to create a truly enchanting experience. Ring in the New Year with Sparkle Embrace the new year with a touch of opulence, savoring delectable cuisine and a series of festivities that extend into the morning. Glitz & Glam Gala Dinner at Segah Ballroom on 31 December, our New Year's Eve soiree, will conjure the magic of glamour, offering cherished classics, resplendent fashion, and groovy tunes performed by live bands and expert DJs. Kickstart your new year in style the morning after at our New Year's Sparkling Brunch at Zafferano, featuring the finest culinary creations crafted by Executive Chef Renato Rizzi and his skilled team. Along with our main New Year Night celebration, the Four Seasons Hotel Baku team has specially tailored a series of events and that will be live throughout the entire festive season, allowing guests, including little ones, to enjoy Baku’s beautiful winter season. Piazza Lounge Opens for “Tales of Winter” Christmas Market The launch of festive season includes our enchanting Christmas Market, which runs from 1 December to 6 January. There, guests will find an array of beautifully decorated spaces brimming with unique gifts, classic gingerbread houses, festive smores, and a station offering hot chocolate and glühwein, among other delightful offerings. For those looking to satiate their holiday cravings, guests can also indulge in a Festive Afternoon Tea experience at Piazza Lounge, featuring a mouth-watering assortment of traditional English scones, finger sandwiches, and scrumptious thematic sweets. Elevate Your Gift Giving this Season “Festive Tale” Gift Boxes As Four Seasons Hotel Baku continues to embrace the art of gifting, our pastry team has collaborated with local artists to create specially designed gift boxes. Embossed on the box are illustrations of the hotel’s palace-like architecture, with a delicious selection of cookies, macarons, nuts, dry fruits, jams inside. This gift box is perfect for any guest who wishes to share their own “Festive Tale” with family and friends. Gift Cards Give the gift of extraordinary moments and lasting memories with Four Seasons Gift Cards - the perfect present for loved ones this holiday season. “Right from Heart” - Your Festive Sharing Dish Indulge in a festive sharing dish that brings a symphony of flavors to your table, courtesy of Executive Pastry Chef Suraj Karmakar. This ensemble of sweet sensations is a culinary celebration of the holiday season, perfect for sharing with a loved one. Le Petit Chef’s Exceptional Culinary Journey For the first time, Four Seasons Hotel Baku is bringing its guests a unique dining experience presented by the world's smallest chef. Le Petit Chef’s cutting-edge 3D Mapping Technology creates uniquely animated culinary journeys to capture everyone’s imagination. Diners will be able to follow him “cooking” on their dinner plates by choosing from a series of tailor-made menus. Our legendary Christmas Sparkling Brunch return to Zafferano on 23-25 December. Guests are invited to enjoy a buffet spread, complete with live cooking and dessert stations. This will be accompanied by a live band performance and a kid’s corner with Santa ready to welcome the little ones. Christmas Eve dinner also awaits family and friends looking to embrace the holiday spirit in a warm and festive setting on 23-24 December, complete with live music and a dance performance.
The villagers of Subak Bakung transform the future of tourism with Kaura, Bali
Bird’s eye view of Kaura Bali Cross Hotels & Resorts, in collaboration with Discova, are proud to announce the launch of new brand “Kaura”, and the first of its kind “Kaura Bali”. This immersive village experience is located in the lush hills of Karangasem, East Bali and developed in harmony with the environment, in direct partnership with the villagers of Subak Bakung. Kaura is the sixth brand from Cross Hotels & Resorts and is poised to transform the hospitality landscape. Transforming Hospitality for All Kaura Bali started as a community project with Discova with the reparation of a damaged irrigation pipe that threatened the survival of the entire community who were heavily dependent on rice farming. Today, the villagers of Subak Bakung are transforming tourism with experiences that are both created and guided by the community. Each moment connects adventurous travelers closer to village culture. Balinese Farming Tour Steeped in Paradise Subak Bakung is appointed on the sweeping terraces of eastern Bali, with the fertile volcanic hillside as a stunning backdrop to the vibrant colour of village life. The crystal waters of the Java Sea are just a short cycle away; it is the perfect base to explore the region. Life Changing Experiences “I’m so proud to be working hand-in-hand with Discova and the people of Subak Bakung to bring Kaura to life.” said CEO of Cross Hotels & Resorts, Harry Thaliwal. “Our goal of self-sustaining retreats, created in partnership with local communities, is at the core of Cross’s vision for an evolving industry. Through education, and sustainable development with the villagers, Kaura will deliver life changing experiences for travelers.” Bird’s eye view of Kaura Bali Immersed in Nature Kaura Bali is an escape to the indulgence of nature. Guests can experience sunrises over the yoga Sala each morning, enjoy breathtaking views from the infinity pool, and step into a timeless world of Balinese treatments in our Spa. The retreat has been hand-crafted with the environment and sustainability first. There is no better way to reconnect with our planet or experience a new culture. Relax in Balinese Hospitality Our large, comfortable Balinese styled tents are instinctively positioned on the rolling curve of the steeps overlooking the rice paddies, rows of scented herbs, organic vegetables, and tropical fruit orchards. Hammocks surround our fire pits for guests to connect with, and hear stories from the village elders, while cold beers and tropical cocktails help everyone unwind from city life. Hiking Tour Shared Visions Suyin Lee, Managing Director of Discova says, “Kaura is a true collaboration between the villagers of Subak Bakung, Discova and Cross Hotels & Resorts. It is part of our longstanding commitment to sustainable tourism, which directly benefits local communities. The villagers wanted to adopt organic farming, to improve farming practices and to bring prosperity back to their village. Now they are welcoming everyone to experience the real Bali and in doing so, creating an alternate source of livelihood.” Don’t Just See it, Live It The villagers are working with Discova to offer a range of experiences, from touring and working in the newly converted organic farms and rice paddies, to guided treks and cycling through the emerald Balinese steeps, or traditional cooking classes and holistic wellness workshops with the villagers, preparing for an evening meal together under a blanket of stars. About Cross Hotels & Resorts Cross Hotels & Resorts is an international hotel management company wholly owned by the ASX listed Flight Centre Travel Group (FCTG). FCTG is one of the world’s largest and progressive travel companies, incorporating diverse worldwide distribution, in destination travel experiences such as transport and touring as well as hotel management solutions. Cross Hotels & Resorts also delivers owner services all the way from the very early sourcing and planning stages of a development, through technical services during build, to pre-opening services and finally professional ongoing hotel management. For more detailed information, visit crosshotelsandresorts.com. About Discova Discova is a global destination management specialist operating in 15 markets in Asia and the Americas. We offer tailored B2B in-destination services for tour operators and travel agents. With 95% of our people being locals and having grown up in the communities we operate in, we are motivated by a deep commitment to sustainable livelihoods while preserving the beauty of these places we call home. For more information, please visit discova.com.
Now fly Mumbai-Baku direct with Azerbaijan Airlines
Azerbaijan Airlines, AZAL the flag carrier of Azerbaijan plans to commence its direct flights between Baku and Mumbai – the commercial hub of India from November onwards. The airline has already been operating flights from Delhi to Baku twice-a-week since August. The airline will operate twice-a-week flights between Mumbai and Baku. Azerbaijan Airlines has started ticket sales for flights. Zeal Global Group, the exclusive partner of the airline in India, has confirmed this expansion of Azerbaijan Airlines. Flight tickets for these flights can be booked on the official website of the Airline as well as at the air carrier’s accredited agencies. The ticket price includes free baggage allowance (up to 23 kg in economy class and up to 32 kg in business class), as well as a full range of cold and hot meals.
Azerbaijan Airlines unveils New Delhi-Baku flights from 10 Aug
Azerbaijan Airlines (AZAL) has started ticket sales for flights to Heydar Aliyev International Airport, Baku from New Delhi. The first flight will take off on August 10, 2022. According to the schedule, the frequency of flights will be twice a week: flights from Baku will be operated on Tuesdays and Fridays, and from New Delhi – on Wednesdays and Saturdays. It should be noted that AZAL performs the flight program en route Baku-New Delhi-Baku in partnership with Zeal Global Group. Tickets for these flights can be booked on the official website of the Airline (www.azal.az), as well as at the air carrier’s accredited agencies. The ticket price includes free baggage allowance (up to 23 kg in economy class and up to 32 kg in business class), as well as a full range of cold and hot meals. Passengers who meet the indicated conditions of carriage and who are allowed to fly under the current epidemiological restrictions will be accepted for transportation on these flights.
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