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AIA Singapore to devise talent development programme with Singapore Airlines Academy
Health insurance provider AIA Singapore announced today, 1st September, that it has engaged Singapore Airlines Academy, the training arm of Singapore Airlines, to develop a curated talent development programme. This initiative will see AIA Singapore collaborating with Singapore Airlines Academy to create a series of workshops focused on enhancing customer experience (CX) capabilities and building a sustained culture of CX excellence at AIA Singapore. This pioneering collaboration also strongly supports Singapore's national agenda on lifelong learning, directly complementing the Budget 2025 announcements that underscore the critical need for continuous upskilling and reskilling to future-proof the nation's workforce. Through this collaboration, AIA Singapore aims to establish a new industry benchmark for customer experience and talent development within Singapore's life insurance sector. AIA Singapore chief executive Wong Sze Keed said: "At the heart of our customer-centric philosophy, we believe world-class customer experience means anticipating and exceeding expectations, not just meeting them. We want to make things easy for our customers, build lasting trust, and delight them in every interaction. This landmark collaboration with Singapore Airlines Academy is a powerful testament to that commitment. By fusing their iconic service standards with our customer-first approach, we're set to transform AIA Singapore's capabilities and significantly contribute to Singapore's vision for a highly skilled and adaptable workforce.” Wong added that the customised programme will enable AIM staff to deliver unparalleled customer journeys, setting a new benchmark for AIA Singapore and across the industry. In the long run, this will help ensure that AIA Singapore remains at the forefront of service excellence. A joint initiative AIA Singapore and Singapore Airlines Academy have jointly developed this curriculum, which will roll out to all AIA Singapore employees progressively. Each class is designed for 20 to 25 participants, creating an interactive and dynamic learning atmosphere. This bespoke programme includes a series of workshops focused on customer experience culture transformation, starting with changing mindsets and enhancing our ability to create delightful customer moments. That said, this strategic collaboration marks a significant milestone, positioning AIA Singapore as the inaugural insurer to collaborate with Singapore Airlines Academy for an extensive and dedicated talent development programme. The bespoke programme, curated in collaboration with Singapore Airlines Academy, will deliver a series of immersive workshops focused on two key pillars: Customer Experience (CX) Transformation: This foundational, one-day workshop aims to fundamentally shift mindsets, ensuring every interaction embodies AIA's CX North Star – whereby every customer should be able to say, "I feel cared for by AIA". Through self-discovery, storytelling, and scenario-driven practice, participants will explore the emotional impact of everyday interactions, understand the role of belief and mindset in service delivery, and commit to actions that uplift customer trust, satisfaction and loyalty. Key modules include understanding the true meaning of customer experience, cultivating personal service beliefs and achieving compliance excellence while simultaneously delivering exceptional customer experiences; and Customer Experience Excellence: Building on the foundational mindset, this follow-up workshop is specifically for customer-facing and servicing roles. It equips participants with practical techniques to handle real-world service interactions with empathy, clarity, and confidence. Participants will learn to identify and respond to customers' needs, navigate perception-driven challenges, and uphold service excellence even in difficult conversations. The programme introduces actionable frameworks such as the 'Positive No' which teaches representatives how to respectfully decline requests while preserving trust, and the '4 As of Apology' for effective and empathetic apologies. These bespoke workshops are the latest in a series of significant CX initiatives that AIA Singapore has undertaken as part of its ongoing customer centricity pledge.
EVA Air and Southwest Airlines Launch Interline Partnership
EVA Air and Southwest Airlines Co. have entered a new interline agreement effective immediately. This collaboration now connects EVA Air passengers in four key cities: Los Angeles (LAX), San Francisco (SFO), Seattle (SEA), and Chicago (ORD) to other cities in the United States with Southwest Airlines' extensive network. The partnership expands connectivity across the United States and provides travelers with increased convenience and access to a wider range of destinations. This strategic agreement creates an integrated network across the participating gateway airports of both airlines. Passengers can now book a single itinerary including flights operated by both carriers, with coordinated ticketing and through-checked baggage service to their final destination. Travelers will also receive boarding passes for all segments of their journey at the first point of departure, making connections more straightforward and efficient. "This partnership positions EVA Air for long-term growth in an evolving market by combining resources with Southwest Airlines," said EVA Air America Head Office Executive Vice President Andrew Su. "Together, we're streamlining operations, connecting with a broader range of travelers, and responding more swiftly to changing market needs. Beyond simply adding flight options, we are dedicated to reimagining how we serve our passengers and providing travel experiences that are more personalized, more flexible, and thoughtfully designed around their needs." "Our relationship with EVA Air brings new opportunities for access between Asia and the United States through our unmatched domestic network," said Southwest Airlines Chief Operating Officer, Andrew Watterson. "We're grateful for this new partnership and the additional dimension it brings to our ongoing work to bring more choice in travel experiences with global reach." Beyond facilitating travel logistics, this interline partnership aims to offer competitive fares and broaden access in key routes, enhancing transpacific options for travelers throughout the United States. Now in effect, tickets are available through EVA Air's website, booking platforms, or major travel agency platforms. Through a unified booking process, customers can access interconnected networks that link major cities in the U.S. and Asia, unlocking new travel opportunities. Through its key U.S. gateways in Los Angeles, San Francisco, Seattle, and Chicago, the partnership connects customers with Southwest Airlines flights to more than 30 destinations, including Denver, Las Vegas, Nashville, Tampa, Baltimore, and more. EVA Air currently offers 89 weekly flights to major cities in the U.S. and Canada, making it the Taiwanese airline with the most destinations and frequent flights in North America. By the end of the year, this number will reach 94 weekly flights. Through our partnership with Southwest Airlines, passengers will have access to more than 100 cities across the United States, delivering comprehensive air services to a global customer base.
Philippine Airlines enters NDC partnership with Trip.com
Philippine Airlines (PAL) launched the sale of international air tickets using New Distribution Capability (NDC) on Trip.com. As the first global travel service provider to offer this NDC integration with PAL, customers from Asia, Australia, and the United States of America may now access the same fares and reservation services available on the PAL website on the platform. Such convenience was made possible through leading content aggregator Travelfusion. Through this NDC integration, Trip.com now offers a wider selection of fares: from lower fares to student fares, as well as personalised ancillary products such as seat selection and prepaid baggage options to its customers through the platform. Customers can also access key post-booking services such as itinerary changes and refunds, enhancing their booking convenience when purchasing PAL tickets via Trip.com. More competitive and more convenient According to PAL vice-president for sales and distribution Justin Warby, this partnership will provide the airline’s customers with a seamless and personalised flight booking and buying experience. Warby said: “Through partnerships, PAL will be able to expand its distribution capabilities, and offer a passenger-centric booking experience for agencies and travelers across the globe.” Kirk Wong, Trip.com Group’s regional airline director for Oceania, Southeast Asia, ISC, and the Middle East, added: “We are proud to be the first global travel service provider to enter an NDC integration partnership with Philippine Airlines in Asia Pacific. This partnership will enable our users to enjoy better fare options and booking experiences, leveraging our extensive network and experience to expand PAL’s reach to customers in the region and beyond. We look forward to deepening our partnership with PAL to deliver seamless travel experiences to meet the evolving needs of today’s travellers. Moving forward In future, customers can look forward to more exclusive NDC deals and options available on the Trip.com platform. Through the partnership, Trip.com enables PAL to deepen engagement with international students travelling between Asia, North America and Oceania via its platform’s smart segmentation tools. This enables exclusive, personalised student offers and bundling opportunities of ancillary products, tailored for value-seeking customers like students, first-time travellers and diaspora communities. Using NDC technology, PAL can offer demand-based localised fare bundles across markets, enhancing the customer experience.
Emirates returns as Official Airline Partner at US Open for the 14th consecutive year
Emirates returns as the Official Airline of the US Open Grand Slam® tournament for the 14th consecutive year, reinforcing its commitment to world-class tennis and exceptional fan experiences. This year, the airline will be enhancing fan experiences on and off the court with its premium hospitality experiences, interactive activations, curated onboard menus and entertainment, and community outreach via Emirates' 'Force for Good' initiative. Fans can look forward to an action-packed tournament featuring exciting moments which include: From 24th August to 7th September, Emirates will once again open its doors to its signature 1,358-square-foot luxury hospitality suite at Arthur Ashe Stadium. As one of the largest and most sought-after venues at the tournament, the suite provides unparalleled court views and premium experiences for tennis enthusiasts, celebrities, sports legends, and invited guests throughout two weeks of the championship. Guests and tennis enthusiasts visiting the hospitality suite are invited to indulge in premium dining and exclusive beverages. Force for Good and community engagement On 23rd August, Emirates cabin crew, team members, and Emirates pilot mascots will celebrate Arthur Ashe Kids’ Day by meeting children on the ground, distributing toys, colouring packs and explorer bags, and will help create memories for children with Polaroid photos in limited-edition US Open frames. Continuing the momentum of giving back to local communities as part of the airline's Force for Good programme, Emirates will host a tennis clinic for children from the Kings County Tennis League, with tennis legends Sloane Stephens and John Isner on 26th August, on Arthur Ashe Stadium at the US Open. Emirates’ Force for Good programme was launched in partnership with the USTA Foundation in 2024 with the shared goal of empowering youth and expanding access to safe, high-quality tennis facilities. So far, the airline and the USTA Foundation have successfully presented communities in Brooklyn, New York and East Palo Alto, California with brand new tennis courts. Youth from King’s County Tennis League, who benefited from the programme’s inaugural project at De Hostos Playground in South Williamsburg, will learn the fundamentals of the game and receive up-close and personal lessons to hone their skills and up their game. Later in the day, Emirates will host a group of Kings County Tennis League students and their guardians in the Emirates hospitality suite and treat others to promenade seats to enjoy the matches. Catch the action onboard To ensure that jet-setting fans don’t miss a moment of the action, the airline's award-winning ice entertainment system will broadcast live US Open matches on Sport 24, available on more than 1,000 flights per week globally and viewed by millions of passengers during the two-week period of the tournament. For important finals and matches, the big screen at the A380 Onboard Lounge serves as an unrivalled setting for a big game. Die-hard tennis fans can also stay entertained with 50 tennis films and documentaries on 40 channels. To complement the world-class tennis experience, the airline will offer passengers travelling between Dubai and select points in the US a host of bespoke US Open-inspired menus and the signature cocktail of the tournament, the GREY GOOSE Honey Deuce®. Redeem Skywards miles and watch Emirates Skywards continues to leverage the airline’s extensive sponsorship portfolio to offer its 35 million members worldwide exclusive privileges and unmatched rewards. With Skywards Exclusives, members can bid or redeem Miles to watch the action live at world-renowned sporting events, including all four Grand Slam tournaments. In total, more than 20 million Miles have been redeemed for tickets to watch matches at the US Open, with the highest bid ever recorded of 744,000 Miles for a pair of Men’s Final – Courtside Seats tickets.
Domestic airlines to see operating profit moderate 11-14% this fiscal: Crisil
Representative Image The domestic airline industry will see operating profit moderate 11-14% to Rs 20,000-21,000 crore this fiscal from Rs 23,500 crore last fiscal, because of muted demand in the first quarter and an expected decline in yields. This contrasts with the strong recovery seen in the three fiscals post the Covid-19 pandemic. Driven by lower operating profit, debt metrics of airlines will moderate this fiscal (see chart 1), however, overall credit profiles will remain stable driven by healthy liquidity and planned equity infusion by some airlines. Our analysis of three airline groups3, which account for more than 90% of India’s air traffic, indicates as much. In the first quarter of this fiscal, the industry faced two disruptions. One, tensions along India’s western border led to the closure of operations at several airports for a week, with the ensuing airspace restrictions resulting in rerouting of international flights and elongated flying times. Two, a major aircraft mishap in June weakened demand sentiment and prompted the impacted airline to announce capacity reductions amid heightened safety checks. These headwinds led to softer demand and lower capacity deployment, resulting in passenger traffic4 growth slowing to 5.2% on-year in the first quarter, compared with 7.1% in the corresponding quarter last fiscal. However, the second half of this fiscal (typically accounts for 50-55% of annual traffic) is expected to see faster growth, as the disruptions gradually ease, leading to a traffic growth of 7-9% for this fiscal (see Table 1), in line with the 8.1% growth last fiscal. While fleet additions will be limited due to slow aircraft deliveries, operational fleet will grow as groundings decline. After a weak first quarter, airlines will likely boost passenger load factors by adjusting yields. Says Gautam Shahi, Director, Crisil Ratings: “Despite steady traffic growth, sustaining the passenger load factor will come at a cost—that of a moderation in yields—this fiscal, predominantly because of subdued demand in the first quarter. Passenger yield is seen correcting 2-4% compared with an uptick of 3% last fiscal. Additional costs associated with rerouting of flights because of airspace restrictions would also have a bearing on the operating profitability of airlines. While this will be partially offset by an 8-10% decline expected in fuel costs (35-40% of the total operating cost) owing to lower global crude oil prices, operating profit will still be lower.” Nevertheless, the long-term attractiveness of the Indian aviation sector will continue to encourage capital expenditure (capex). The expected gross addition of 50-60 aircraft this fiscal is likely to push up debt (including capitalised lease liabilities). Liquidity will improve following planned equity infusion by some airlines and higher cash and equivalents as most airlines continue with their strategy of sale and leaseback for new fleet additions. Says Vinit Patil, Team Leader, Crisil Ratings: “Given the fleet expansion, we expect the net debt (including lease liabilities) of the airline industry to increase 10% on-year to Rs 1.1 lakh crore by March 2026 despite improved liquidity. This, coupled with lower operating profit, could weaken credit metrics, with net debt to operating profit ratio likely to rise to 5-5.5 times this fiscal, up from 4.3 times last fiscal.” Notwithstanding the temporary setback this fiscal due to lower yields, the medium-term credit outlook for airlines remains stable, driven by a gradual rebound expected in passenger traffic growth, combined with lower costs with moderation in both, fuel prices and aircraft grounding-related costs. Net-net, enhanced yield-cost dynamics put airlines in a favourable position to attract capital and maintain comfortable capital structure. Table 1: Key figures included in Crisil Ratings’ analysis Particulars Unit FY24 FY25 FY26P YoY change (%) for FY26 over FY25 Passengers carried Crore pax 22.3 24.1 25.8-26.2 7% to 9% Domestic Crore pax 15.4 16.4 17.4-17.6 6% to 7% International Crore pax 7.0 7.7 8.4-8.6 9% to 12% Yield Rs per seat km 5.8 6.0 5.75-5.85 -2% to -4% Fuel cost Rs per seat km 1.96 1.78 1.60-1.64 -8% to -10% Note - P: Projected Source – DGCA, Annual financials of airlines, Crisil Ratings’ analysis
Azerbaijan Airlines to resume Baku-Tehran route this September
Azerbaijani flag-carrier Azerbaijan Airlines announced the resumption of its Baku-Tehran route from 1st September. The move is part of the airline’s strategy to strengthen its regional network and support the flow of tourism and trade between Azerbaijan and Iran. In a statement, the airline declared: “The reintroduction of the Baku–Tehran schedule and the launch of the Baku–Tabriz route will provide travelers with more opportunities to discover the cultural and historical heritage of both countries.” Route schedule Azerbaijan Airlines’ Baku–Tehran flights take off four times a week on Mondays, Thursdays, Fridays, and Saturdays beginning 1st September. Also, from 3rd September, the airline will introduce its new Baku–Tabriz service which flies on Wednesdays and Sundays. The additional flights are expected to boost visitor numbers, strengthen cultural ties, and encourage cross-border trade. Tehran, Iran’s capital, is a major gateway for business and cultural tourism, teeming with attractions that include the Golestan Palace, the National Museum and traditional bazaars. The new Tabriz route, on the other hand, connects Azerbaijani travelers to the historic northwestern Iranian city whilst offering Iranians easier access to Baku’s mix of contemporary architecture and storied UNESCO-listed landmarks.
Philippine Airlines offers more flights to Siargao via Clark and Cebu
Philippine Airlines now offers more routes to the island paradise of Siargao through flight options taking off from Clark and Cebu. The new routes complement the flag carrier’s existing Manila-Siargao route, giving travellers more inroads to the popular tropical destination. According to Rabbi Ang, president of the airline’s domestic arm PAL Express: “Granting Siargao alternative air connections via Clark and Cebu addresses the appeal for air access and encourages local tourism and economic activity. We are happy to play a leading role in the steady development of Siargao, wherein both the visitors and the residents will prosper due to expanded air transport opportunities.” From Central Luzon and the heart of the Visayas Clark International Airport’s location makes it easy to get to from most areas of Luzon, making it an ideal choice for most travellers. At the same time, tourists in Metro Manila can easily get to the Central Luzon hub thanks to a wide range of transportation options. On the other hand, travellers already in the south of the country can take the Manila-Cebu flight and transfer to Siargao. Cebu’s fast and efficient layovers are sufficient to facilitate smooth transfers between flights. That said, PAL’s Cebu-Siargao is a great choice for those who want fast access to the island’s surf breaks, natural wonders, and lively community. Even with these new routes in operation, PAL will carry on with its direct Manila-Siargao flights for travellers taking off from the capital.
Philippine Civil Aeronautics Board calls on airlines to provide timely updates on flight status
A directive issued by the Philippine Civil Aeronautics Board (CAB) is asking airlines to provide timely and accurate updates on flight status for their passengers. The order was issued by the Department of Transportation via the CAB on Tuesday, 19th August. Per the advisory signed by CAB executive director Carmelo Arcilla, airlines have an obligation to fulfill the right of passengers to receive full value of the service purchase. A statement from the agency pointed out: “This is in line with [President Ferdinand R Marcos Jnr]’s directive to ensure a convenient and hassle-free air travel experience to all Filipinos.” Why make an announcement now? Delayed announcements on flight changes, delays or cancellations have caused significant inconvenience to passengers, disrupting pre-arranged plans, resulting in additional expenses for meals or accommodations. Such delays are a violation of Sections 8 to 11 of the Air Passenger Bill of Rights which dictate that passengers must be provided with accurate information on their flight status and promptly notified of any flight changes, delays, or cancellations. As such, Arcilla reminded airlines to ensure passenger convenience and extend all possible assistance to passengers who may be affected by such changes.
In June 2025, Asia Pacific Airlines show passenger and cargo traffic growth
Representative Image Preliminary June 2025 traffic figures released by the Association of Asia Pacific Airlines (AAPA) showed continued growth in international passenger markets, underpinned by rising travel demand ahead of the mid-year holiday season. International air cargo volumes also saw further growth, supported by ongoing front-loading and re-routing of shipments amid prevailing trade-related uncertainties. Available seat capacity rose by 8.5% For the month, the region’s airlines collectively carried 31.2 million international passengers, representing a 7.1% increase compared to the same month last year. Measured in revenue passenger kilometres (RPK), demand grew by 8.0% year-on-year, reflecting the moderation in growth rates in line with long-term trends since 2024. Available seat capacity rose at a slightly faster pace of 8.5%, leading to a 0.4 percentage point decline in the average international passenger load factor to 81.7%. Meanwhile, international air cargo demand, as measured in freight tonne kilometres (FTK), grew by 5.6% year-on-year in June, on the back of a rebound in global manufacturing activity, notably in the consumer and intermediate goods segments. Offered freight capacity increased by 7.1%, outpacing the rise in demand and resulting in a 0.8 percentage point decline in the international freight load factor, to an average of 62.1% for the month. Commenting on the results, Subhas Menon, AAPA Director General, said, “During the first half of 2025, Asia Pacific airlines carried a total of 190.5 million international passengers, which is a 12% increase compared to the same period last year. International air cargo demand also recorded a relatively resilient 6% year-on-year growth.” Outlook remains Positive Menon added, “The expansion underscores the strength of the region’s economies, which supports the sustained growth in travel demand, even though there is uncertainty in the global trade environment. Cargo volumes are also growing as demand for air freight services, particularly in the e-commerce and time-sensitive segments, is still very strong.” Looking ahead, Menon said, “The outlook for travel markets in the near term remains positive, bolstered by a rise in ticket bookings during the peak mid-year holiday season. However, the widespread introduction of tariffs signals mounting inflation on the horizon. The moderation in business confidence is also a reflection of the growing concerns over the global economic outlook, with implications for both the air travel and cargo markets further ahead. Asia Pacific carriers are alert to the cost pressures, while adapting to market conditions and seeking growth opportunities, both regionally and globally.”
Greater Bay Airlines welcomes its two-millionth passenger
It is a very exciting moment for Greater Bay Airlines (GBA) as it welcomed its two-millionth passenger since it commenced service three years ago. To mark this memorable occasion, GBA’s Chief Operating Officer, Corporate Communications and Service Delivery, Stephen Loh (3rd right) and Assistant General Manager Ground Services; Anita Ma (2nd right) greeted Takahashi (4th right) and his family at the check-in counters of Hong Kong International Airport and presented roundtrip tickets and special gift packs to them as a token of appreciation for their support. Mr Takahashi and his family were returning to Osaka after a four-day vacation in Hong Kong. (13 August 2025) It is a very exciting moment for Greater Bay Airlines (GBA) as it welcomed its two-millionth passenger since it commenced service three years ago. To mark this memorable occasion, representatives of GBA’s management team greeted the passenger and his family at the check-in counters of Hong Kong International Airport and presented roundtrip tickets and special gift packs to them as a token of appreciation for their support. Takahashi, the two-millionth passenger of GBA, was returning to Osaka with his family after a four-day vacation in Hong Kong. Mr Takahashi said, “We are grateful for such a big surprise to conclude our Hong Kong trip! This is our first time flying with GBA and we are very impressed by their attentive service and hospitality. We will choose GBA again and strongly recommend it to our friends in Japan.” Stephen Loh, GBA’s Chief Operating Officer, Corporate Communications and Service Delivery, said: “It is an encouraging achievement for GBA as the number of passengers travelling with us exceeded two million. As the youngest airline in Hong Kong, we are growing fast and our scheduled flight network now covers a total of 17 destinations across the region including seven in Mainland China. Our fleet has also been expanding over the years and we are all set to receive two Boeing 737-9 aircraft by the end of this year.” To share the happiness with more people, the airline will roll out a three-day campaign starting 3pm today (13 August) to give away roundtrip tickets to Taipei, Bangkok or any destination in Japan. Simply follow GBA on its social media channels (Facebook and Instagram) and check out the details of the campaign. Terms and conditions apply. “We would like to take this opportunity to express our sincere gratitude to our customers for their continued support. We at GBA will continue to strive for excellence in enhancing our passengers’ travel experience, always providing them with a safe and pleasant journey,” added Loh. A value carrier based in Hong Kong, GBA commenced service in July 2022 and is currently operating scheduled flights between Hong Kong and Bangkok, Taipei, Tokyo, Osaka, Yonago, Tokushima, Sendai, Sapporo, Manila, Phu Quoc, Zhoushan, Huangshan, Yichang, Guilin, Zhangjiajie, Quanzhou and Xuzhou with a fleet of Boeing 737-800 aircraft.
Azerbaijan Airlines India
Road No. 6, Block RZ, Mahipalpur Village, Mahipalpur, New Delhi, Delhi, India
Japan Airlines (JAL)
Japan Japan
Philippine Airlines
Manila, Metro Manila, Philippines Philippines
Airlineticketworld Travel Company USA
Brooklyn, NY, USA
TDM Global Summit Bangkok – 2026
April 29, 2026 | 8:30 AM to 6:00 PM | Bangkok DOWNLOAD AGENDA REGISTER YOUR INTEREST Get Ready: Event Begins
TDM Global Summit Singapore – 2025
November 24, 2025 | 8:30 AM to 6:00 PM SGT | InterContinental® Singapore , 80 Middle Road, Singapore 188966 DOWNLOAD
TDM Travel Trade Excellence Awards Indonesia 2025
Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.
ITB Asia 2025, Singapore
ITB Asia, Asia’s Leading Travel Trade Show,is an annually held B2B trade show and convention for the travel industry; it is designed to be the
Digital Travel APAC Singapore – 12-13 August
The Premier Gathering for Digital Innovators from APAC's Top Airlines, Hotels, OTAs and more
TDM Travel Trade Excellence Awards Hong Kong 2026
Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives,
TDM Travel Trade Excellence Awards Asia 2025
Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.
TDM Travel Trade Excellence Awards Malaysia 2025
Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.
TDM Travel Trade Excellence Awards Thailand 2025
Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.
TDM Travel Trade Excellence Awards Middle East 2025
Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.
TDM Travel Trade Excellence Awards Hong Kong 2024
Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives,
TDM Travel Trade Excellence Awards Malaysia 2024
Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.
TDM Travel Trade Excellence Awards Asia 2024
Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.
TDM Travel Trade Excellence Awards Middle East 2024
Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.
ITB Asia 2024 – Marina Bay Sands, Singapore from 23 – 25 October 2024.
ITB Asia, Asia's Leading Travel Trade Show, is an annually held B2B trade show and convention for the travel industry; it is designed to be the primary event for the Asia Pacific travel industry, much like its parent event – ITB Berlin.
TDM Travel Trade Excellence Awards Thailand 2024
Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.
August 2023 – Digital Travel Asia
Digital Travel APAC is the region's travel event where the ambitious and digitally savvy business leaders and marketing, customer experience, digital transformation and eCommerce heads meet.
October 2023 – Digital Travel USA
Digital Travel is the flagship conference for travel executives who are looking to be part of this transformation and re-imagine the customer journey. Join the top minds from hotels, OTAs, airlines, transportation companies, and everything in-between, to share practical insight on how to enhance personalization and improve their online strategies for better cross-channel experiences.
ITB Asia 2023: Marina Bay Sands, Singapore 25 – 27 October 2023
ITB Asia, Asia's Leading Travel Trade Show, is an annually held B2B trade show and convention for the travel industry; it is designed to be the primary event for the Asia Pacific travel industry, much like its parent event – ITB Berlin.
World Travel Mart 2022 – London
With consumer behaviour and booking patterns now changing, the upcoming 43rd edition of World Travel Market London will be showcasing how the industry has evolved and reshaped itself over the last two years to meet the demands of the new consumer market. This is truly a must-attend show that will bring the industry together and really determine the direction in which it is headed.