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Singapore Tourism Board signs partnership with AirAsia MOVE
The Singapore Tourism Board (STB) and AirAsia MOVE signed a strategic partnership on Thursday, 17th April. This agreement which was formalised with a Letter of Cooperation seeks to create better travel experiences for visitors to Singapore, with a focus on key Southeast Asian markets like Malaysia and Thailand. As part of this collaboration, Malaysian and Thai travellers seeking quick weekend getaways can expect attractive travel deals from AirAsia MOVE. These combine flights and hotel stays with events and attraction offerings, so they can plan a hassle-free vacation and make the most out of their itinerary. STB will also work with AirAsia MOVE to enhance the travel experience for Muslim travellers and highlight the wide range of Muslim-friendly offerings across Singapore. Honouring a shared commitment At the heart of this partnership is STB and MOVE’s shared commitment to harness data insights, technology, and content to deliver more seamless, personalised, and engaging travel experiences. A joint campaign is set to launch in the third quarter of this year spotlighting Singapore’s vibrant offerings and enhancing visibility among regional travellers. STB’s assistant chief executive for its international group Juliana Kua said: “Southeast Asian travellers have diverse needs and interests, and many are familiar with Singapore. To get them to return or do more, we need a more personalised and data-driven approach. That is why we are delighted to partner AirAsia MOVE: to leverage their insights and capabilities to deliver better experiences and to help travellers maximise their time in Singapore.” For her part, AirAsia MOVE CEO Nadia Omer said: “Our collaboration with the Singapore Tourism Board underscores AirAsia MOVE’s commitment to driving regional travel growth through innovation and strategic partnerships. By leveraging our digital ecosystem and consumer insights, we aim to enhance conversion and engagement while simplifying travel planning to Singapore. This synergy allows us to jointly unlock new opportunities in key markets like Malaysia and Thailand, and deliver greater value to both travellers and tourism stakeholders.” Partners in transformation The partnership between STB and AirAsia MOVE aims to transform how visitors discover and experience destination Singapore. Travellers will be served more personalised recommendations, from popular attractions to experiential activities, based on their interests. This would be powered by joint insights from AirAsia MOVE and STB’s data on various user groups. The partnership is set to cast the spotlight on exciting events, must-visit places, and unique local experiences that make Singapore special, ensuring there's always something new to discover for both first-timers and repeat visitors. To make holiday planning easier, visitors can find the latest information about Singapore's events, accommodations, and activities directly through AirAsia MOVE.
Emirates SkyCargo signs understanding with AirAsia’s Teleport
Emirates SkyCargo formally signed a Memorandum of Understanding (MoU) with AirAsia cargo partner Teleport. The partnership aims to better support the burgeoning trade between Southeast Asia and the wider world, via Dubai. The agreement was signed at the currently ongoing IATA World Cargo Symposium in Dubai by Emirates SkyCargo’s divisional senior vice-president Badr Abbas and Teleport chief executive Pete Chareonwongsak. Under the terms of the MoU, Emirates SkyCargo and Teleport will work closely on a number of initiatives, which include expanding cargo interline options and block space agreements, to enhance connectivity and boost the reach of ASEAN businesses. Necessary for growth Southeast Asia and the wider Asian continent are the backbone of global manufacturing, particularly for electronics, smart gadgets, fashion and textiles, machines, automobiles and pharmaceuticals. The partnership is set to support the world’s shifting supply chains, as Southeast Asia continues building its manufacturing and logistics capabilities. Southeast Asia outbound air cargo in 2024 amounted to around 2.5 million tonnes with greater flows expected to the Middle East and Europe, supported by manufacturing expansion, eCommerce, and improved infrastructure. In recent years, the UAE and Southeast Asian countries have solidified their economic and bilateral relationship, with Comprehensive Economic Partnership Agreements (CEPA) signed between the UAE and Malaysia, Indonesia and Cambodia, with Vietnam and Thailand expected to follow. The agreement between Emirates SkyCargo and Teleport supports these prosperous relationships and lays a foundation for further growth, by improving trade flows and generating new opportunities that help strengthen global economies. What this means for both regions Teleport exclusively consolidates the bellyhold capacity of all AirAsia’s short and medium-haul airline operations across Malaysia, Thailand, Indonesia, the Philippines and Cambodia into a single, largest air logistics network in Southeast Asia, together with three dedicated freighter services and 40+ other airlines. Combined, this expands Emirates SkyCargo’s reach into over 100 destinations beyond primary, but also into both secondary and tertiary airports in the Southeast Asian region. Conversely, Teleport will benefit from Emirates’ vast global network of over 145 destinations with a particular focus on key destinations in Europe, Africa and the US. Commenting on the partnership, Abbas said: “For almost 35 years, we have proudly served Southeast Asia, keeping goods flowing quickly, reliably and efficiently. This strategic partnership with Teleport and the AirAsia Group of airlines is an evolution of that commitment, enabling us to better serve our customers with increased capacity, more flexibility and access into new markets in Asia, combined with enhanced connectivity across our vast global network.” Chareonwongsak added, “2025 is a year of global scale for Teleport as we strengthen our Teleport Network reach and capacity to better meet the growing global demands of eCommerce. Our partnership with Emirates, which is the first of its kind in Southeast Asia for them, is a source of great pride as we collaborate with a leading global partner. This will enable the expansion of both our respective air networks, supporting Southeast Asia’s growing exports and facilitating the movement of eCommerce from China, through our connectivity beyond Southeast Asia, to the Middle East, Africa and Europe. Ecommerce is expected to double its share of Southeast Asia’s air cargo volumes from 11 percent to 20 percent by 2029, driven by lightweight, high-frequency shipments replacing bulk freight and the rise in demand for express delivery. With a shared commitment to provide faster, more efficient, and reliable cross-border air cargo services, this partnership enhances our combined capabilities to capture global market opportunities.”
AirAsia adds Auto Visa Check to its app and website
AirAsia introduced an Auto Visa Check (AVC) feature on its AirAsia MOVE app and website to allow seamless online check-ins for international routes that require a visa and Electronic Travel Authorisation (ETA). This latest innovation is part of the airline’s pioneering efforts to simplify the journey for millions of guests across the region by avoiding wait times and easing congestion at airport check-in counters. With this innovative AVC feature, guests can verify their visa in real time during online check in, up to 14 days and until one hour before scheduled departure time, from the comfort of their home or while on the go. How the system works In order to use the AVC feature for checking in online: Launch the AirAsia MOVE app or visit airasia.com Select your flight to check in When prompted, scan the sticker visa on your passport or upload the e-visa Get your e-boarding pass once your visa is verified If not, head to the check-in counter for a manual document check For guests travelling with hand-carry luggage only, they may proceed directly to the boarding gate using their e-boarding pass (where applicable) or reprint their boarding pass at the self-service kiosk if needed. Guests with checked baggage may print their bag tags at the kiosk and drop their bags at the designated baggage drop counter.
Indonesia AirAsia to fly between Adelaide and Denpasar from 25 June 2025
South Australian holiday makers will soon have more choice of airlines flying to Bali with Indonesia AirAsia announcing it will commence flying between Adelaide and Denpasar from 25 June this year. Indonesia AirAsia will introduce four flights a week to the Indonesian holiday destination using the 180-seat A320-200 aircraft, creating more than 74,000 visitor seats per year through Adelaide Airport. Flights on the new route are on sale from today starting from just AUD199*. They will depart Adelaide every Monday, Tuesday, Thursday and Saturday, and return every Monday, Wednesday, Friday and Sunday. This is the first time Indonesia AirAsia has operated a service out of Adelaide. The flights from Bali will connect to many popular destinations across the AirAsia Group network of over 130 destinations across Asia and beyond. Veranita Yosephine, CEO Indonesia AirAsia said: “We are thrilled to touch down in Adelaide and South Australia soon for the very first time. Australia is one of our most important growth markets with the recent addition of Cairns and Darwin to our network as well as Perth. “While we all know Bali is a number one holiday destination for Australians, we are also connecting South Australia to the world of AirAsia with over 130 destinations across Asia and beyond, using Bali as a key hub to look to fly somewhere different at great value prices. “At the same time Adelaide will now be on the map as a new location for the many millions of AirAsia guests who fly with us each year which they can connect to via Bali. South Australia has so many unique local tourism highlights including diverse arts, incredible landscapes, beaches, world renowned vineyards, culture, shopping and food. “Our FlyThru international connecting services from Adelaide to Kuala Lumpur, Singapore, Bangkok and Phuket via Bali mean you can reach your destination on the same day seamlessly without needing to transfer luggage or check in for the second flight to get there. Other Aussie favourite destinations in Japan, South Korea, India, Thailand, Vietnam, Cambodia and many more are now within affordable reach for South Australians’ on the vast AirAsia Group network and we look forward to welcoming you all on board soon. “We wish to thank Adelaide Airport, the Government of South Australia and Tourism South Australia for helping to make these new services a reality.” Brenton Cox, Managing Director Adelaide Airport said: “Bali is the most popular destination for South Australian travellers, and there is significant pent-up demand for flights at affordable prices. “We’re excited that Indonesia AirAsia has recognised this opportunity and added Adelaide services to its growing network. “Indonesia AirAsia will provide greater choice for travellers as Adelaide’s first non-stop Asia-based low-cost carrier since 2015. This also opens up each way, low cost one- and two-stop options via AirAsia’s formidable network throughout Southeast Asia and beyond including from Korea, Japan and India. “Development of affordable travel is vital to the growth of our market and to achieving our ambitious network targets.” Vedi Kurnia Buana, Indonesian Consul General in Sydney commented: “We are delighted to welcome the launch of AirAsia Indonesia's new direct route connecting Bali and Adelaide. This initiative not only provides more options for Australian travelers to experience the beauty of Bali and other destinations in Indonesia but also invites Indonesian travelers to explore the remarkable landmarks and rich heritage of South Australia. “We appreciate AirAsia Indonesia's commitment to supporting tourism growth and economic opportunities in both countries. This new route will enhance tourist arrivals, strengthen connectivity, and open broader opportunities for collaboration across various sectors. I hope this route will be warmly embraced by the people of South Australia and Indonesia, and we are ready to support the success of this inaugural flight.”
AirAsia MOVE report shows how generational travel comes into play for Songkran
AirAsia MOVE released a new report that shows insights on how different generations of Thai travelers are planning their Songkran getaways. The report revealed clear distinctions between Gen Z and Baby Boomers in terms of booking behavior, preferred destinations, and travel style. Based on booking data gleaned during key points in the year, Gen Z travellers are embracing mobile-first, last-minute, and experience-driven travel. On the other hand, Baby Boomers prefer premium comfort, planned itineraries, and cultural immersion. Meanwhile, both Gen X and Millennials are likely to choose an experience that combines the best points of either option. Gen Z is all about spontaneity in travel Gen Z travelers prioritise flexibility and value-for-money experiences, with 80 percent of them booking their trips via smartphones and 24 percent making last-minute hotel reservations. It should be noted that around 20 percent of Gen Z travellers opt for solo or backpack travel, seeking independence over structured tours. The younger generation’s travel preferences are as follows: Budget accommodations, as up to 30 percent choose hostels, boutique hotels, or capsule hotels; Unique experiences, since around 70 percent look for nature escapes, hidden cafés, or local workshops; Chiang Mai is the top domestic destination attracting 30 percent of Gen Z domestic travelers with its eco-hostels, backpacker culture, and outdoor adventures; and Osaka and Da Nang are the top international picks, opted for because of their good food, pop culture, and adventure activities. Baby Boomers demand comfort and culture Baby Boomers, on the other hand, would rather consider well-planned trips, luxury stays, and cultural depth. Indeed, over 50 percent of travellers over the age of 60 book accommodations at least three weeks in advance, and more than 40 percent stay in 4- to 5-star hotels or resorts. Boomers’ preferences tend to revolve around: Packaged tours and pre-planned itineraries which are the choice of over 55 percent of those surveyed; Full-service stays are de rigueur, as 35 percent prefer accommodations with spas, dining, and transfers; 74 percent of the older generation are into cultural and fine dining experiences; While Japan and Vietnam are also the top destinations overseas, older folk prefer the old-world charm of Kyoto and Hoi An; and Bangkok remains the domestic destination of choice thanks to its range of riverside attractions, cultural offerings, and Michelin-starred dining options. It’s how you book it The AirAsia MOVE study also noted that Gen Z is 45 percent more likely than Boomers to book stays close to major attractions, seeking convenience and spontaneity. In contrast, Baby Boomers prioritize tranquil surroundings and personalized services, with 95 percent higher usage of concierge and private tour options. While Boomers value certainty and structure, Gen Z embraces flexibility and real-time decision-making; thus these two travel styles reflect different life stages and priorities.
AirAsia celebrates its first fixed-fare full flight for the Hari Raya festive season
All 180 guests on AirAsia flight AK5648 to Miri, Sarawak received a special send-off at Kuala Lumpur International Airport Terminal 2 (KLIA T2) by YB Anthony Loke Siew Fook, Minister of Transport and Datuk Captain Chester Voo, Deputy CEO (Airline Operations) of AirAsia Aviation Group. The special extra flights at fixed fares initiative was launched by the Minister on 26 February 2025, offering a total of 16,000 seats from Kuala Lumpur and Johor Bahru to 10 routes in East Malaysia at RM328 to Sarawak and RM388 to Sabah one way. AirAsia also held a special Hari Raya activation at KLIA T2. Guests in the departure hall were treated to a special appearance by celebrity singer Mimifly and AirAsia’s vibrant Fun Team, along with festive activities and giveaways. Guests travelling during the Hari Raya Aidilfitri period are highly encouraged to self check-in using the AirAsia MOVE app, available as early as 14 days before departure, and use the e-Boarding Pass to board their flight. For a smooth and seamless travel experience, guests are advised to arrive early at the airport. Baggage drop counters open three (3) hours before departure for international flights and two (2) hours prior for domestic services. Please note that the check-in counter will close one hour before the scheduled departure time at Kuala Lumpur International Airport (Terminal 2) and 45 minutes before departure at other airports in Malaysia for domestic flights Each guest is allowed one cabin bag (56 x 36 x 23cm) and one small bag—a laptop bag, handbag or small bag on board. The total combined weight must not exceed 7kg.
AirAsia Philippines forward bookings for April/May hit 500K
With the vacation season coming up in the Philippines, AirAsia Philippines reports that it has received more than 500,000 forward bookings for April and May. In the same statement released on Monday, 31st March, the low-cost airline also announced that Boracay was the top destination among the domestic routes booked by passengers. The airline also noted a significant increase in demand for Cebu, Iloilo, Palawan, and Tagbilaran. In terms of global routes, the most popular bookings were for Taiwan and Japan. Seats up for grabs With the Holy Week and summer holidays coming up, AirAsia Philippines also announced a seat sale which kicked off on the 31st and will run until Sunday, 6th April. Fares can go as low as PHP 44 each on over 400,000 seats and may be booked for trips flying between 31st March and 30th September 2025. According to airline spokesperson Steve Dailisan: "Coupled with a lower fuel surcharge cost for the month of April, there’s no stopping from making that memorable trip, affordable and within reach.”
AirAsia stops in-flight usage and charging of power banks
AirAsia has enhanced its policy to restrict the usage and charging of power banks onboard all flights, effective 1 April 2025. These measures align with global aviation safety standards to reduce the risk of battery-related incidents during flights. Guests are encouraged to ensure their power banks comply with the airline’s policy before arriving at the airport to facilitate a smooth check-in and boarding process. Guests may only carry power banks that do not exceed 100 watt-hours (Wh) or 20,000 milliampere-hours (mAh). Power banks between 100Wh and 160Wh require airline approval at the check-in counter. For safety reasons: Power banks must be stored in the seat pocket or under the seat. Power banks are prohibited in the overhead compartment. Power banks are prohibited from being used throughout the flight. Power banks are prohibited from charging other portable electronic devices throughout the flight. Power banks are prohibited in checked-in baggage and must be carried in the cabin. To ensure compliance, AirAsia will display safety reminders at check-in counters, and reinforce the policy through boarding and in-flight announcements. AirAsia remains fully committed to upholding the highest safety standards aligning with industry best practices to protect guests, crew, and aircraft from potential risks. The airline appreciates the cooperation of all guests in adhering to these enhanced requirements as part of its continuous efforts to provide a safer and more comfortable journey for everyone.
AirAsia expects to launch over 30 new routes in 2025, boosting regional and Fly-Thru connectivity
AirAsia Aviation Group is set to introduce more than 30 new routes as it achieves full recovery in 2025 strengthening Asean and domestic connectivity, reinforcing its position as the region’s leading low-cost airline. As the proposed acquisition of AirAsia by AirAsia X Berhad from Capital A Berhad nears completion, the consolidation of both short- and medium-haul airlines into an enlarged aviation group will further enhance the airline’s position in the industry, strengthening its network and operational synergies. As the foundations are laid for the future, in 2025, AirAsia will be focused on enhancing cost leadership, optimising network and flight frequencies, and improving operational performance across key markets including Malaysia, Thailand, Indonesia, the Philippines, and Cambodia. These efforts aim to support growth in high-demand destinations such as India, China, and throughout Asean. The network optimisation is expected to be completed by the second quarter of 2025, with frequency increases across high-demand routes beginning in the same period. In parallel, the group is evaluating new routes to meet growing intra-Asia travel demand driven by easing visa initiatives across key markets including China, India, Thailand and Malaysia, aligned with evolving travel trends. Most recently, AirAsia Malaysia announced its new route into Australia, with four weekly flights to Darwin beginning 27 June 2025, making it the first airline in the region to offer direct connectivity between Kuala Lumpur and Darwin. AirAsia Indonesia also celebrated its inaugural flight from Bali to Darwin on 22 March 2025 further strengthening the Northern Territory’s connection with Asean. Bo Lingam, Group CEO of AirAsia Aviation Group said: “In 2025, as we return to full capacity, we’ll be balancing growth with profitability. Our network strategy will prioritise strategic, demand-driven connectivity across Asia. With over 30 new routes and increased frequencies on our most popular services, we are responding directly to market demand and Fly-Thru opportunities. Our Fly-Thru traffic grew to 4.3 million in 2024, and we are targeting over seven million Fly-Thru guests this year, accounting for approximately 10% of total passengers. This growth supported by the reactivation of 16 aircraft and the delivery of 14 new aircraft in 2025 will form the backbone of our sustainable expansion plans. “Our mega hubs in Kuala Lumpur (KUL) and Bangkok-Don Mueang (DMK) will continue to anchor Fly-Thru growth, currently handling 95% of Fly-Thru traffic. At the same time, we will expand other hubs and look forward to adding over 1,700 weekly return flights and 323,336 weekly seats across the Group by the end of 2025.” This year, the airline expects to operate a fleet of 234 narrowbody aircraft across the airline’s five short-haul airlines, restoring full pre-pandemic capacity. Only 16 aircraft remain to be reactivated, while 14 new aircraft deliveries have been confirmed for 2025, four from Airbus and 10 via lessors. AirAsia’s commitment to building mega hubs and expanding Fly-Thru services supports its vision of becoming a global low-cost network carrier connecting Asean to the world and the world to Asean.
AirAsia Malaysia expands presence in Australia with new route to Darwin
AirAsia Malaysia (flight code AK) announces its expansion into Australia with a new route from Kuala Lumpur direct to Darwin, Australia, reinforcing its ongoing commitment to enhancing international connectivity from Malaysia. Starting 27 June 2025, travellers will have more affordable options to explore the vibrant capital of Australia’s Northern Territory, with four flights weekly. Darwin serves as the perfect gateway to breathtaking landscapes, thrilling adventures, and rich cultural experiences. From the stunning sunsets over Mindil Beach to wildlife encounters at Crocosaurus Cove, or a pathway to experience the spectacular Kakadu National Park, the dual UNESCO World Heritage Listed site, renowned for its stunning natural beauty and rich Indigenous culture. The city definitely promises unforgettable experiences for all travellers. AirAsia Malaysia (flight code AK) is constantly expanding in the Australian markets. Since March 2024, the airline has been flying to Australia for the first time, between Kuala Lumpur and Perth, supporting sister airline AirAsia X (flight code D7) which also flies that route, due to strong demand. AirAsia Group (Malaysia & Indonesia) operates in Perth and Cairns whereas AirAsia X flies to Melbourne, Sydney and Perth. As a whole, the airline serves in four Australian cities and with Darwin joining the network from 22 March from Bali and June from Kuala Lumpur, it will become its fifth destination in the country. Over the last year, the airline has carried over 600,000 passengers between both countries. The new Kuala Lumpur-Darwin route further reinforces AirAsia’s commitment towards boosting tourism between Malaysia and Australia. This milestone marks a significant step in the airline’s international expansion, further driving tourism, trade, and cultural exchange between both nations. Minister for Trade, Business and Asian Relations, Robyn Cahill OAM commented: “We welcome this important milestone for AirAsia to reconnect Darwin with the global capital city of Kuala Lumpur. This will not only improve air accessibility and affordability for Territorians, but will make it easier to invest, visit and do business in the Territory. “AirAsia is consistently recognised as amongst the world’s best low-cost airlines, so their decision to invest in Darwin reinforces our bright economic future. Air connectivity is a priority for the Territory, so we will now be focused on working with all airline partners to ensure all flights see strong commercial outcomes. “We are sending a clear message that we are open for business and that we are well placed to advance trade, investment and strategic partnerships in Southeast Asia.” Dato’ Captain Fareh Mazputra, CEO of AirAsia Malaysia said: “We are thrilled to launch our very first flight to Darwin, creating greater opportunities for both leisure and business travellers to explore one of Australia’s most vibrant and unique destinations. At the same time, we are opening a new gateway to Asia and beyond for ‘Territorians’ in the Top End of Australia. “As adventure travel continues to grow in popularity, we see Darwin as a hidden gem for Malaysians and travellers across Southeast Asia, offering a distinctive experience beyond the usual tourist hotspots. With our seamless Fly-Thru services via Kuala Lumpur, Darwin is now more accessible than ever for travellers from key markets within our network, including Thailand, India, Sri Lanka, the Philippines, China, Cambodia, South Korea, and beyond. “Our commitment to enhancing connectivity across our core markets aligns with our goal of providing affordable travel options and making Asia more accessible to everyone. We deeply appreciate the support of our stakeholders, including the government and airport authorities, in strengthening tourism opportunities between both capitals. We look forward to expanding our presence and bringing our world-class services to this beautiful part of Australia.” Rob Porter, Executive General Manager, Airports for Airport Development Group welcomed AirAsia Malaysia and said this service is a significant win for the Territory: "We are thrilled to welcome AirAsia Malaysia to Darwin, re-establishing a much-needed low-cost connection between the Top End and Asia. This route directly responds to demand from our community, who have long called for more affordable travel options to key destinations like Malaysia, Thailand, Vietnam, the Philippines, and India. "Beyond offering greater choice for Territorians, this new link will also strengthen inbound tourism, supporting local businesses and cementing Darwin’s position as a key international gateway. We look forward to working closely with AirAsia to grow this service and explore future opportunities for expansion." Suzana Bishop, Chief Executive Officer of the Department of Tourism & Hospitality, Northern Territory Government, commented: “We are excited to embrace AirAsia Malaysia as part of Darwin’s growing aviation network, creating more opportunities for international travellers to explore the Top End of Australia. “AirAsia Malaysia’s inaugural launch into Darwin offers visitors unique opportunities to immerse themselves in the Northern Territory’s iconic landscapes, deep cultural heritage and local experiences. From breathtaking national parks and thrilling wildlife encounters to dark sky stargazing, this new connection unlocks a diverse range of unforgettable experiences for our emerging Asian markets and beyond." To celebrate this incredible milestone, AirAsia is offering special promotional fares with flights between Kuala Lumpur and Darwin going on sale from as low as RM299* all-in one way while the return route from Darwin to Kuala Lumpur starts from AUD189* all-in one way. All flights are available for booking from now until 30 March 2025 for travel between 27 June and 25 October 2025. Book now on airasia.com or the AirAsia MOVE app to plan for your next adventure.
HEDNA Bangkok – September 11-12 2023
The agenda will bring a wide array of current topics in our industry to the main stage. You’ll hear from experts in Distribution, Fintech and Payments, Marketplaces, Leading Executives and of course our Hoteliers will be bringing their perspectives to these topics and so much more.