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Tripadvisor names Quest Orange Australia’s best hotel for this year
Tripadvisor recently hailed Quest Orange as the number one hotel in Australia at its 2025 Travellers’ Choice Awards: Best of the Best Hotels. Quest Orange was not the only hotel from the brand to gain nods, as it was joined by Quest South Perth Foreshore which placed fourth and Quest Perth Ascot which stands at number eight in the Best of the Best Hotels top 10. A total of seven Quest hotels finished in the top 25, as Quest North Sydney finished 11th, Quest on Dorcas 15th, Quest Bella Vista 21st, and Quest Echuca in 23rd. Quest Orange owner Amy van de Ven said: “It’s absolutely amazing and I’m incredibly proud for Quest Orange to be named number one on Tripadvisor. This recognition is really meaningful because it is based entirely on guest reviews, and it is a tribute to the care and consistency that my team put into every stay. It is not just a huge win for our team but regional tourism and the broader orange community that we are so proud to be a part of.‘’ The Travellers Choice Awards Best of the Best title celebrates the highest level of excellence in travel. It is awarded to those hotels who receive a high volume of above-and-beyond reviews and opinions from the Tripadvisor community over a 12-month period. Out of eight million listings, fewer than one percent achieve this milestone. The ratings say it all Quest Orange, a hotel within an easy walking distance of the town centre, received an overall ranking of 4.9 out of 5 from 445 guest reviews. Guests gave it a ranking of 4.9 for location and cleanliness, 4.8 for service and 4.6 for value. The hotel’s spacious rooms feature mountain and landmark views and are equipped with quality fittings, comfortable beds, and a shower with good pressure. The hotel includes a fitness centre, meeting rooms, and a rooftop terrace which is popular with guests for relaxation. Quest South Perth Foreshore received a rating of 4.8 out of five from 597 reviews with its child- and family-friendly atmosphere and restaurant ranking as what travellers loved most about the hotel. Quest Perth Ascot, also received a rating of 4.8 out of five from 234 reviews with travellers saying they loved its pool the most. Quest North Sydney received a rating of 4.7 out of five with guests rating the sauna and babysitting service as the most popular. Quest on Dorcas in Melbourne received a rating of 4.5 from 1085 reviews, Quest Bella Vista 4.4 from 1014 reviews, and Quest Echuca 4.5 from 1392 reviews.
Tourism Malaysia lauds Kuala Lumpur inclusion in Tripadvisor’s Top Trending Destinations
Tourism Malaysia’s London office announced that Kuala Lumpur was ranked second in this year’s Tripadvisor list of the Top Trending Destinations. Kuala Lumpur’s 2025 ranking places it higher than renowned cities like Seoul and Kyoto, highlighting the Malaysian capital’s growing appeal as a must-visit destination as it offers an exciting mix of cultural heritage, modern attractions, and world-class hospitality. Tourism Malaysia’s director of tourism in London Sulaiman Suip declared that the recognition reinforces Kuala Lumpur’s position as a top choice for both UK and international travellers. Suip said: “With its affordability, rich cultural experiences, and incredible hospitality, Kuala Lumpur continues to captivate visitors from around the world. As we approach Visit Malaysia Year 2026, this accolade highlights Malaysia’s growing appeal as a must-visit destination, offering diverse experiences that go beyond the city - whether it’s pristine beaches, lush rainforests, or immersive cultural encounters.” The Tripadvisor listings, based on global reviews, highlight destinations that embody the highest level of excellence in travel. From emerging cities to hidden retreats, the destinations in the Trending Travel category are truly ones to watch; these locations have captured the attention of travellers who believe they live up to the hype. A worthy choice Kuala Lumpur’s rise in global rankings highlights its dynamic mix of vibrant street life, diverse culinary experiences, and iconic landmarks such as the Petronas Twin Towers and Merdeka 118, the world’s second-tallest building. From bustling night markets and high-end shopping to locally loved hidden bars and serene green spaces, the city offers something for every traveller. With a wide range of accommodation options, from luxury hotels to boutique stays, visitors can experience Kuala Lumpur in a way that suits their style and budget. For UK visitors, Kuala Lumpur serves as both an exciting city break and a gateway to Malaysia’s stunning islands, rainforests, and heritage sites. With British Airways launching a direct flight from London Heathrow to Kuala Lumpur in April 2025, it will soon be easier than ever for UK travellers to explore this dynamic destination.
Al Habtoor Palace ranks #1 on Tripadvisor for Unmatched Luxury and Hospitality
Al Habtoor Palace, a part of Al Habtoor City Hotel Collection Dubai, recently ranked #1 on Online Travel Aggregator (OTA) Tripadvisor on the back of the exceptional reviews and tributes received by its global guests for its impeccable luxury and hospitality. The noteworthy recognition highlights the dedication and passion of the Al Habtoor Palace team, as well as the steadfast support of its guests who have shared their positive feedback year after year. Al Habtoor Palace ensures to deliver unparalleled luxury and extraordinary hospitality to every guest and is known for its customized impeccable service that reverberates strongly in Dubai’s hospitality sector at large. The team looks forward to maintaining this standard of excellence and making every guest experience unforgettable. Commenting on this achievement, Stefan Radstorm, General Manager of Al Habtoor Palace, stated, “We are elated to our guests for helping us pave our way to the top as #1 hotel on Tripadvisor. They have been pouring their kind words about the hotel’s unparalleled luxury and personalized service, kudos of which go to the entire team at the hotel. The hotel’s distinguished amenities, including world-class dining experiences, lavish accommodations, and the exclusive La Perle by Dragone show, have all played vital roles to help it achieve the recognition. This accolade bolsters our vision to craft unforgettable experiences and encourages us to continue to set new standards of excellence in hospitality.” The management of Al Habtoor Palace extends its deepest gratitude to all guests for their support and reviews, which have contributed to this noteworthy achievement. Their positive feedback has played an essential role in elevating the hotel to the foremost rank on Tripadvisor. Located on the banks of the Dubai Water Canal, Al Habtoor Palace offers impeccable luxurious accommodation, dining, and immersive experiences to the guests which are also complemented by the fascinating water-based theatre production, La Perle by Dragone. Dedicated to personal excellence and care of the patrons, the hotel pays special attention to help them with boutique shopping, signature dining experiences, and much more where they are pampered with best-in-class luxury at every touchpoint throughout their stay at the hotel. Tripadvisor, Unmatched Luxury and Hospitality, Stefan Radstorm, Al Habtoor Palace,
Turkish Tourism Board partners with Tripadvisor for a film screening
View of Old Antalya Marina in Kaleici. The Turkish Tourism Board, in partnership with Tripadvisor, held a screening for their first episode of The Wanderer’s second season on 9 and 10 August. Held at Potters Fields Park near Tower Bridge, over 5,500 of visitors were transported to a Mediterranean beach for the first exclusive viewing. The newest episode of The Wanderer showed British TV presenter Alex Outhwaite with American journalist Tabitha Lipkin, captivating audiences as they embarked on a journey through the heart of Türkiye's vibrant culture and delectable cuisine. The episode showcased the stunning city of Antalya, unveiling its iconic landmarks, hidden gems, and a tantalising array of culinary delights. From exploring ancient ruins to immersing in Turkish Music and Dance shows while savouring authentic Turkish flavours, viewers were treated to an unforgettable experience of the Turkish coast. The Turkish Tourism Board and Tripadvisor also set up a grill and bar, providing viewers with traditional Turkish food including mezes, kofte and baklava. The event featured an arts station, where visitors could try out Turkish Ebru (Water Marbling). The traditional Turkish art has been included on the UNESCO Intangible Cultural Heritage list since 2014. The delicate art involves creating intricate patterns on water and transferring them to paper or fabric. The oldest example is said to be from the 1500s. The Turkish Tourism Board’s General Manager İsmail Bütün stated: “We are incredibly happy with the turnout over the weekend. Türkiye is a destination rich with experiences for all kinds of travellers – families, couples and solo travellers alike have fallen in love with Türkiye over the years. This event provided us with an opportunity to showcase Türkiye as audiences have never seen it before. We would like to extend our gratitude to Tripadvisor for partnering with us in the creation of this episode of The Wanderer.”
TripAdvisor Data reveals France’s best international eateries for visiting football fans
Image from Freepik As football fans flock to France for the highly anticipated Euros this summer, their culinary journey promises to be as thrilling as the matches themselves. The travel experts at European Waterways analysednearly 100,000 TripAdvisor restaurant reviews from popular tourist destinations throughout the UK and Europe, ranking cuisines by the percentage of five-star restaurants. The findings reveal a delightful array of international flavours that have captured the hearts (and stomachs) of the French. Berlin: Irish, 50% of restaurants rated 5-star Cologne: British, 33.33% of restaurants rated 5-star Munich: Italian, 58.84% of restaurants rated 5-star Dresden: Turkish, 26.67% of restaurants rated 5-star Frankfurt: Belgian, 50% of restaurants rated 5-star Stuttgart: Greek, 100% of restaurants rated 5-star Dusseldorf: French, 22.86% of restaurants rated 5-star Hamburg: Polish, 33.33% of restaurants rated 5-star Fussen: Italian, 5.71% of restaurants rated 5-star Heidelberg: 25% of restaurants rated 5-star Berlin: A Taste of the Emerald Isle Berlin has embraced Irish cuisine with open arms, with an impressive 50% of its Irish restaurants receiving five-star ratings. Visitors can indulge in hearty stews, tender corned beef, and the ever-popular fish and chips, all while enjoying the warm, welcoming atmosphere characteristic of Irish hospitality. Cologne: A Bit of Britain Cologne's culinary scene shines with British charm, where 33.33% of British restaurants boast five-star ratings. From savoury pies to classic roast dinners, travellers can enjoy a taste of home or explore new favourites, all while basking in the rich history and vibrant culture of this German city. Munich: Italian Indulgence In Munich, Italian cuisine reigns supreme, with a staggering 58.84% of Italian restaurants earning five-star accolades. Visitors can savour the authentic flavours of Italy, from mouthwatering pasta dishes to delectable pizzas, all crafted with the finest ingredients and a passion for culinary excellence. Dresden: Turkish Delights Dresden offers a feast for the senses with its Turkish cuisine, where 26.67% of Turkish restaurants are rated five-star. Travellers can explore the rich, aromatic dishes that define Turkish cooking, from succulent kebabs to sweet baklava, each bite a journey to the heart of Istanbul. Frankfurt: Belgian Brilliance Belgian cuisine has found a home in Frankfurt, with half of its Belgian restaurants receiving top ratings. Visitors can indulge in gourmet waffles, savoury mussels, and rich chocolates, experiencing the best of Belgian culinary traditions in the heart of Germany. Stuttgart: Greek Grandeur Stuttgart's Greek restaurants are in a league of their own, with an astounding 100% five-star rating. Travellers can enjoy the vibrant flavours of Greece, from fresh tzatziki and tangy feta to perfectly grilled meats, all while soaking in the warm, Mediterranean ambiance. Dusseldorf: French Finesse In a delightful twist, Dusseldorf has embraced French cuisine, with 22.86% of its French restaurants earning five-star reviews. Visitors can enjoy the sophisticated flavours of France, from buttery croissants to rich coq au vin, all without leaving the city. Hamburg: Polish Perfection Hamburg's Polish restaurants shine with a 33.33% five-star rating, offering visitors a taste of Poland's hearty and comforting dishes. From pierogi to kielbasa, each meal is a celebration of Poland's rich culinary heritage. Fussen: Italian Gems While Fussen may have fewer five-star Italian restaurants (5.71%), those that do stand out offer a truly exceptional dining experience. Travellers can enjoy authentic Italian cuisine amidst the charming, picturesque setting of this Bavarian town. Heidelberg: A Culinary Melting Pot Heidelberg, with 25% of its restaurants rated five-star, presents a diverse culinary landscape for travellers to explore. Whether seeking local delicacies or international flavours, visitors are sure to find a dining experience that delights and surprises. Below, travel expert and owner of European Waterways Maryanne Sparkes provides top tips on choosing the best restaurant when away from home: Avoid persuasive greeters “Be wary of restaurants where someone is actively trying to lure you in from the street. It can be difficult to say no, but quality establishments usually do not need to employ aggressive tactics to attract customers.” Check local reviews and forums “Use local review sites and forums, like TripAdvisor or Yelp, but focus on reviews from locals as opposed to from tourists. Local diners often have a better sense of which establishments truly represent good quality and authentic cuisine.” Pay attention to locally sourced ingredients “A menu which features seasonal and locally sourced ingredients is typically a sign that a restaurant offers more flavourful and authentic dishes. Look out for fresh seafood and locally sourced meat and vegetables.” Look out for the locals “Before choosing a restaurant, it's important to do some window shopping. If the restaurant is filled with locals, it’s typically a good sign. Locals usually know the best spots and are less likely to frequent tourist traps. “Likewise, ask for recommendations from the locals. If you’re staying at a bed and breakfast, ask the staff where they like to eat. They might be able to point you in the direction of a hidden gem.” Prioritise restaurants with fewer dishes on the menu “A menu with fewer ingredients often indicates that the restaurant focuses on quality over quantity. Usually, in these kinds of restaurants, dishes are fresh and made to order.” So, next time you're in a major UK city, ditch the guidebook and follow the locals' lead. You might just discover a hidden gem serving up flavours that'll tantalise your taste buds!
Celebrating Excellence: Rasa Hospitality Resorts shine in TripAdvisor’s Top 10%
We're thrilled to announce the prestigious recognition bestowed upon Buri Rasa Village Samui, Buri Rasa Village Phangan, and Pai Village Boutique Resort by TripAdvisor, placing them in the distinguished top 10% of hotels worldwide at the 2024 TripAdvisor Traveler Choice Awards. We extend our heartfelt gratitude to our valued guests for their continued support and look forward to continuing our journey of excellence in hospitality. The TripAdvisor Travelers' Choice Awards, formerly known as the TripAdvisor Certificate of Excellence, commend establishments renowned for consistently delivering exceptional services and garnering outstanding user reviews. This achievement is reserved for only 10% of all hotels listed on TripAdvisor globally. "We extend our heartfelt gratitude to our dedicated associates and esteemed general managers for their invaluable contributions, as this remarkable accolade is as much theirs as it is ours. Without their steadfast commitment, tireless efforts, and unwavering focus on guest satisfaction, our resorts would be mere assets. Their dedication illuminates our journey to success and transforms our properties into cherished homes away from home for guests worldwide, day after day. Additionally, we take immense pride in being an integral part of Thailand's dynamic hospitality scene and eagerly look forward to many more years of creating unforgettable memories together.” remarked Michael S. Howard, Managing Director. What Makes Rasa Hospitality Resorts Stand Out? Some might argue that it's the serene shores of Buri Rasa Village Samui, the peacefulness of Phangan Island, or the delightful atmosphere of Pai that define our appeal. Yet, in truth, it all boils down to our people and our core belief in embracing everyone as part of our family. Without the unwavering dedication of our team to delivering exceptional service, we'd merely be another fine resort in a splendid location. It's our people—yes, our people—that truly set us apart.
Palawan gets nod as World Top Trending Destination in 2024 by Tripadvisor’s Best of the Best
One of the country’s crown jewels, Palawan, bags another prestigious accolade, this time as one of the Trending Destinations in the World for 2024 on Tripadvisor, the world’s largest travel site for travel deals and reviews. This latest recognition comes on the heels of Palawan’s back-to-back global citations in 2023 as one of the World’s Most Desirable Countries for Adventure, to Travel + Leisure’s top Islands, to Condé Nast Traveler’s Most Beautiful Places in the World and Top Readers’ Choice, cementing the continued winning streak of the island’s enduring appeal as a sought-after travel destination. “As Palawan continues to turn heads and warm hearts across the globe, this latest accolade from Tripadvisor is but a testament to the island's timeless allure. Ensuring the sustainability of Palawan’s tourism development and promoting an enhanced tourism experience for travelers is of utmost importance which is why the national government is engaging in collaboration and partnership with the local government units of Palawan," Tourism Secretary Christina Garcia Frasco said of the global citation, citing sustainable practices, conservation efforts and community engagement initiatives as integral components of ensuring that Palawan’s natural heritage is preserved for generations to come. "We could not be more grateful to the travel community for placing Palawan at the forefront of global travel trends. This singular achievement motivates us to maintain our commitment to sustainable tourism and showcase the beauty of Palawan to the world. Further to this, Palawan's winning streak on Tripadvisor will certainly have a positive impact on its tourism industry. With the global recognition, the island is poised to attract a surge in visitors, providing a boost to the local economy and reinforcing Palawan's position as a top-tier travel destination," the Tourism Chief added. Renowned for its unparalleled natural beauty and unique charm, Palawan boasts some of the country’s pristine and crystal-clear turquoise waters, lush tropical landscapes, and idyllic white-sand beaches. The island destination has long been celebrated for its responsible and sustainable tourism practices while preserving its natural heritage and biodiversity. A slice of heaven The island's recognition by Tripadvisor solidifies its status as a must-visit destination for global explorers seeking an immersive and unforgettable experience. Tripadvisor's recognition reflects the island's ability to captivate the imagination of travelers seeking unique and awe-inspiring experiences. Tripadvisor's Trending Destinations list is highly anticipated each year, influencing travel decisions for millions of users. Travelers praise Palawan as “a slice of heaven, a sliver of an island that teems with exotic wildlife, quaint fishing villages, and UNESCO World Heritage Sites.” Among the destinations that resonated with Tripadvisor users include the endangered animals at the Calauit Game Preserve and Wildlife Sanctuary, the Japanese shipwrecks of Coron Island, regarded as one of the best dive sites in the world, and the Puerto Princesa Underground River. Travelers’ Choice Awards Best of the Best winners are destinations whose hotels, restaurants, and things to do received a high volume of above-and-beyond reviews and opinions from its users over a 12-month period. Fewer than one percent of Tripadvisor’s eight million listings are awarded Best of the Best, signifying the highest level of excellence in travel. A digital travel guide behemoth, Tripadvisor is renowned for its discerning users and comprehensive reviews. It annually curates a list of destinations that capture the attention and admiration of travelers.
ONYX Hospitality Group’s OZO Phuket receives Award from Tripadvisor
ONYX Hospitality Group is excited to announce that OZO Phuket has been recognised by Tripadvisor as a 2023 Travelers’ Choice Best of the Best award winner, ranking 16 out of 25 for Family-Friendly Hotels in Asia. The Tripadvisor Travelers' Choice Best of the Best is awarded to hotels with a high volume of above-and-beyond reviews and opinions from the community over a 12-month period. Each winner has passed rigorous trust and safety standards. Fewer than 1% of Tripadvisor's 8 million listings are awarded Best of the Best, signifying the highest level of excellence in hospitality. This prestigious accolade recognises OZO Phuket's exceptional commitment to providing outstanding family-friendly vacations. Situated on Kata Beach in Thailand's popular island destination, OZO Phuket offers the perfect retreat for families seeking a memorable holiday experience. The resort boasts a variety of cleverly designed rooms and suites, providing comfort and convenience for guests of all ages. Families particularly enjoy the spacious 2-bedroom suites that cater to their unique needs. With modern amenities and a fun, welcoming atmosphere, OZO Phuket creates an environment where families can relax and create lasting memories. OZO Phuket goes above and beyond to provide a family-friendly environment beyond its accommodation. The resort features a dedicated play area, kids pool, and waterslide, ensuring endless fun for little ones. Guests of all ages can enjoy the comforts of 'Chill,' an air-conditioned area equipped with superfast WIFI, a pool table, and board games. Little explorers will love the ‘Backyard Camping Adventure’, complete with teepees and marshmallow roasting over a campfire. "We are immensely proud to receive the Tripadvisor Travelers' Choice Awards 2023 for Best Hotels for Families in Asia," said Tipaporn Koonphol, General Manager of OZO Phuket. "This recognition is a testament to the hard work and dedication of our entire team in ensuring that families have an unforgettable experience when they choose to stay with us. We strive to create a home away from home for our guests, and this award motivates us to continue delivering great service and unparalleled hospitality." The Tripadvisor Travelers' Choice Awards 2023 for Best of the Best for Family in Asia: Best Hotels for Families in Asiareaffirms OZO Phuket's position as a leader in family-friendly accommodation. This honour celebrates the resort's commitment to providing exceptional experiences that cater to families' unique needs and preferences, earning the trust and admiration of travellers worldwide.
The Slate Phuket voted amongst TripAdvisor’s prestigious best of the best out of the ordinary hotels list
The Slate Phuket is the only hotel in Thailand to feature on TripAdvisor’s prestigious Travelers’ Choice Best of the Best Out of the Ordinary Hotels list The Slate Phuket is the only hotel in Thailand to be named amongst TripAdvisor’s Travelers’ Choice Best of the Best Out of the Ordinary hotels, a title given to only the top 1% of the 8 million hotels on the platform. TripAdvisor bestows this honor to hotels with a high volume of above-and-beyond reviews and opinions from its community over a 12-month period, and each winner passes rigorous trust and safety standards. It signifies the highest level of excellence in hospitality. “We are delighted to have been named amongst the very best out-of-the-ordinary hotels in the world by the TripAdvisor community, because these awards are voted on by our past guests, and verified by TripAdvisor through a thorough authentication process,” said Krystal Prakaikaew Na-Ranong, owner of the hotel. “This award is testament to the high level of service our teams provide to our guests every day and to Bill Bensley whose whimsical imagination has made The Slate Phuket so different to other hotels on the island.” The Slate Phuket’s General Manager Claude Sauter said the award belonged to the diligent staff who bring such pride to their work every day. “The Slate is a hotel that stands out not just for its avant-garde design and rich history, but because our team is passionate about interacting with our guests and providing memorable experiences for them during their stay,” he said. The Slate Phuket is a designer masterpiece nestled amongst playfully landscaped gardens on unspoilt Nai Yang Beach. It has been meticulously designed to tell the story of Phuket’s rich tin mining history, where bold, industrial elements, whimsical landscaping and colourful art deliver rich storytelling. The all-suite property offers 177 villas and rooms, eight restaurants and bars, three outdoor pools, an art gallery, fitness studio, tennis courts, kids club, award-winning spa, conference facilities and a designer boutique. Only 20 hotels in the world were given the prestigious title, with The Slate Phuket joining other extraordinary hotels including Maison Souquet Hotel & Spa in Paris, Ayada Maldives, 1908 Lisboa Hotel, and Banyan Tree Cabo Maques in Mexico.
Grove of Narberth awarded the ‘UK’s Best Small Hotel’ by Tripadvisor
Independent country house hotel and PoB member, Grove of Narberth in Pembrokeshire, is delighted and proud to share the news that it has been awarded the UK’s Best Small Hotel by Tripadvisor in the recently announced Travellers’ Choice Best of the Best Hotels 2023. Alongside their incredible position as the UK’s best small hotel, Tripadvisor users have also placed Grove of Narberth at #3 on UK Luxury Hotels list, #10 on the Europe Small Hotels list and #19 on Europe Luxury Hotels. Recent reviews highlight the incredible hospitality, food and design of the property as well the fantastic team that continue to go above and beyond. Bought in 2007 by Neil and Zoe Kedward, seasoned hoteliers, restaurateurs, and travel enthusiasts, Grove of Narberth was lovingly restored to the beautiful property it is today. Part of Seren, a family-owned business that celebrates Welsh history, culture, and community. Seren, translates to ‘star’ in Welsh, represents its passion to nurture and support its team and brands, encouraging them to shine brightly to create an enhanced sense of community and place and offer an unrivalled guest experience. Grove of Narberth’s tranquil setting is just one of its many alluring elements - with 25 individually designed rooms and suites that boast a seamless blend of Welsh heritage and modernity in close proximity to the stunning Pembrokeshire coast, where guests of Grove of Narberth can lose themselves in all of what this enchanting destination has to offer. Executive Chef Douglas Balish oversees the food offering at the hotel; fine-dining at the 4 AA Rosette restaurant Fernery, and relaxed dining in the Artisan Rooms Brasserie. Both restaurants are centred around produce from the 2 acres of renowned kitchen gardens, which provide a bountiful harvest of vegetables, herbs and fruits throughout the year. The hotel also has 26 acres of mature woodlands and gardens, which is curated by the well established and professional gardening team, led by Greg Leeson. Founder and owner, Neil Kedward says: “We’ve always felt that small is beautiful, and so we’re very proud to be awarded this incredible accolade by Tripadvisor customers. The Grove of Narberth holds a special place in our hearts and we feel truly humbled that so many of our guests feel as passionately as we do about our hotel. We are so proud of our whole team, and how they champion Pembrokeshire as a destination, and celebrate Wales in all its glory —there’s no higher accolade than our guests recognising this. Warmest congratulations to the team and heartfelt thank you to all our guests.”
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August ’17 – TripAdvisor to Speak at Skal Bangkok Lunch
BANGKOK: The Skal Club of Bangkok guest speaker at this month’s lunch is Amolakh Calais, Regional Director of Hotel Solutions,