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MakeMyTrip turns ‘25’
Representative Image MakeMyTrip, celebrates 25 years of being #IndiaKaTravelPartner, marking the occasion with a nostalgic and heartwarming brand film featuring its long-time ambassadors, Alia Bhatt and Ranveer Singh. This 25-year journey is a story of how travel in India has transformed and how MakeMyTrip has played a pivotal role in that evolution. At a time when online travel bookings were met with scepticism due to low internet penetration and inhibitions around digital transactions, MakeMyTrip took a leap of faith. Founded in April 2000, the brand set out to empower Indian travelers by making trip planning and booking seamless and accessible through technology. As digital adoption grew and consumer preferences shifted, travel in India underwent a profound transformation. Once considered an occasional luxury, travel has now become a far more integral part of life, with a large portion of disposable income being allocated on travel. The excitement of long weekends, the growing aspiration for luxury vacations, the rise of drivecations fueled by improved infrastructure, and the increasing ease of cross-border travel have redefined how Indians explore. Today, travelers are more confident, spontaneous, and eager to embrace new experiences—driven by an innate desire to create lasting memories. And MakeMyTrip has been at the heart of this. From flights and hotels to holiday packages, alternative accommodations, rail and bus ticketing, taxis, forex services, travel insurance, and visa assistance, MakeMyTrip has grown into a full-stack travel super-app, redefining the way India experiences travel. Today, the company boasts over 80 million lifetime transacted customers, more than 490 million app downloads, and processes approximately 230 transactions every minute across its three platforms – MakeMyTrip, Goibibo and redBus –underscoring its massive scale and impact in the travel industry. To celebrate this milestone, the company has launched a heartfelt film, that takes viewers on a nostalgic journey through the years. The film opens with Alia and Ranveer flipping through an old photo album, reminiscing about childhood vacations—those simpler times of spontaneous travel, when families arrived at hotels without prior bookings. It then transitions through different eras, showcasing the advent of cyber cafes for online reservations and the gradual shift to mobile apps that made travel planning effortless. The film beautifully captures how MakeMyTrip has been a constant companion in this journey, making travel more accessible, convenient, and delightful. As the story unfolds, it also offers a playful glimpse into the future—where Alia and Ranveer, with childlike wonder, imagine what travel could look like 25 years from now. A trip to Mars, perhaps? Of course, booked on MakeMyTrip. “Our 25-year journey has been shaped by an unwavering commitment to customer-centricity, delivering value to our partners, and staying true to our vision of making travel simpler, smarter, and seamless,” said Rajesh Magow, Co-Founder & Group CEO of MakeMyTrip. “This milestone isn’t just ours—it belongs to every traveler who has placed their trust in us, every partner who has grown alongside us, and every team member who has shaped our journey. As we look ahead, our commitment remains stronger than ever—to push boundaries, drive innovation, and create even more enriching travel experiences. For us, this is just the beginning, and the best is yet to come.” As it marks the 25-year milestone, MakeMyTrip stands not only as a travel leader, but also as a reminder that lasting success is built on strong fundamentals: product-market fit, customer obsession, and the ability to adapt quietly and consistently.
MakeMyTrip launches AI-Powered ‘Collections’
MakeMyTrip has introduced ‘Collections’, an AI-powered feature designed to make hotel and homestay discovery simpler, smarter, and more personalized. With a vast inventory of 86,000+ domestic accommodations across 2,000+ cities on the platform, finding the perfect stay can often be overwhelming. ‘Collections’ aims to address this challenge by leveraging Generative AI (GenAI) and deep traveller insights to intelligently categorize stay options into curated themes, helping users find accommodations that best match their travel needs and preferences. By aligning the unique appeal of each destination with the traveller’s core interests, the AI-driven model analyses past search intent, bookings patterns, and customer reviews to deliver an intuitive and hyper-personalized experience. Whether it is Beach Paradise and Luxury Retreats in Goa, Stays with Private Ghats and Yogic Abodes in Rishikesh, or Wellness Retreats or Adventure Escapes in Coorg, ‘Collections’ refines recommendations in real-time. Moreover, it continuously learns from user interactions, ensuring smarter recommendations with every search. For example, a frequent luxury traveller will see high-end hotel recommendations aligned with their past bookings, while a budget-conscious traveller will receive options optimized for affordability. Similarly, families searching for kid-friendly accommodations will find stays that prioritize safety and child-friendly amenities — helping every traveller make faster, smarter, and more informed booking decisions. Abhishek Logani, Chief Business Officer – Hotels at MakeMyTrip, said, “We are constantly innovating to enhance the way travellers discover and book accommodations on MakeMyTrip. With ‘Collections,’ we’re leveraging GenAI to solve one of the biggest challenges in travel — finding the perfect stay. The feature is already live across 30+ major leisure and pilgrimage destinations, and we are rapidly expanding it to more cities, ensuring that travellers find accommodation options truly personalized to their needs.” Ankit Khanna, Chief Product Officer - Hotel, Growth & Emerging Businesses at MakeMyTrip, said: “Every product we build is centered around making travel planning seamless and stress-free — and ‘Collections’ is no exception. Traditional search filters require travellers to manually refine options from multiple parameters, but ‘Collections’ takes discovery to the next level by combining deep traveller insights with advanced AI, curating dynamic recommendations based on real travel intent.” Building on its commitment to innovation, MakeMyTrip continues to introduce products that help users find the perfect destination, property, or service. The company has introduced several innovations in recent months, including ‘Loved By Devotees’ for pilgrimage travellers and flexible booking options like Book With Zero, Flexible Check-in and more.
Women make up 15.8% of Corporate Flyers in 2024: myBiz by MakeMyTrip
Representative Image The share of women in flight bookings was approximately 15.8% in the calendar year 2024, meaning that every sixth corporate flyer was a woman. This data is based on an analysis of corporate flyers by myBiz, the SaaS-based corporate booking platform of MakeMyTrip. myBiz serves more than 64,000 corporate clients and has analysed all flight bookings made by nearly 3,000 corporates, each with more than 200 employees and an annual travel expenditure exceeding ₹1 crore. The sectoral analysis of corporate travellers provides deeper insights into the representation of women among corporate flyers. In 2024, the education sector recorded the highest share of women in corporate travel at 28%, followed by media and entertainment (25%), and consulting (22%). The representation of women in manufacturing, chemicals, electronics, energy, textiles, and pharmaceutical industries was around 10%. Among cities, Mumbai leads all metros, with nearly 19% of its corporate flyers being women, followed by Delhi (18%) and Bengaluru (17%). Hyderabad (13%), Kolkata and Ahmedabad (12%), and Chennai and Pune (11%) complete the list. Not surprisingly, the Mumbai-Bengaluru, Delhi-Bengaluru, and Mumbai-Delhi routes saw the strongest representation of women travellers. “As one of the fastest-growing corporate travel platforms, myBiz powers travel for thousands of enterprises, offering a unique lens into shifting business travel trends,” said, Raj Rishi Singh, CMO and CBO- Corporate, MakeMyTrip. “By offering real-time insights and integrated travel solutions, we help enterprises make informed decisions that align with their workforce travel needs and policies.” myBiz, is an intuitive SaaS-based solution, that simplifies booking, invoicing, and expense tracking creating seamless end-to-end workflows, giving businesses more visibility and control over travel management.
MakeMyTrip achieves all-time high Quarterly Revenue
Representative Image MakeMyTrip Limited, announced its unaudited financial and operating results for its fiscal third quarter ended 31 December 2024. Revenue as per IFRS grew by 26.2% YoY in constant currency to $267.4 million in Q3 FY25 from $214.2 million in Q3 FY24. Adjusted Operating Profit registered growth of 37.6% YoY and reached $46.0 million in Q3 FY25 compared to $33.4 million in Q3 FY24. Profit for Q3 FY25 was $27.1 million, compared to $24.2 million in Q3 FY24. Commenting on the results, Rajesh Magow, Group Chief Executive Officer, MakeMyTrip, said: “The Indian travel and tourism sector is witnessing robust growth, reflecting a strong desire among travelers to explore new horizons. While Indian destinations continue to shine, many countries have made significant efforts to attract Indian travelers. Our strong performance this quarter reflects these macro trends, along with our focused execution and commitment to customer centricity.” Commenting on the results, Mohit Kabra, Group Chief Financial Officer, MakeMyTrip, said: “Our robust financial performance this quarter across all lines of business underscores our strong execution of strategic priorities and the resilience of the travel sector. Our disciplined approach to cost management, combined with targeted investments in technology and customer experience, has enabled us to capitalize on growing travel demand and drive profitable growth.”
MakeMyTrip introduces multi-currency payment options
Representative Image MakeMyTrip recently announced its compliance with GDPR, enabling accessibility to the MMT Platform from more than 150 countries. Building on this progress, the company now offers multi-currency payment options, making it easier for users to book flights and hotels in the currency of their choice. The launch of the multi-currency feature will help connect international travelers directly with the company’s extensive supply network, offering accommodation in over 2,100 cities across India. Speaking about the development, Rajesh Magow, Co-founder & Group CEO, MakeMyTrip, said, “Travel is becoming increasingly borderless, and this step makes it easier for global travelers to engage with us seamlessly. This feature simplifies payments in the currency of their choice for the Indian Diaspora spread across the globe, as well as our international customers, while also laying the foundation for greater adoption of the MakeMyTrip platform among inbound international travelers.” The new multi-currency feature allows payments in major global currencies, including the Bahraini Dinar, British Pound Sterling, Canadian Dollar, Danish Krone, EU Euro, Hong Kong Dollar, Indian Rupee, Japanese Yen, Kuwaiti Dinar, New Zealand Dollar, Qatari Riyal, Russian Ruble, Saudi Riyal, Singapore Dollar, South African Rand, South Korean Won, Thai Baht, UAE Dirham, and US Dollar. MakeMyTrip's launch of multi-currency feature allows travelers to receive travel vouchers and refunds in the currency used during payment, ensuring a seamless experience.
MakeMyTrip to acquire Happay Expense Management Platform from CRED
Representative Image MakeMyTrip announced that it has signed a Business Transfer Agreement to acquire Happay Expense Management Platform from CRED. This acquisition reinforces MakeMyTrip’s commitment to becoming the go-to platform for comprehensive corporate travel and expense management solutions. Happay is a leader in expense management, with robust capabilities in product development, data-driven insights, and scalable solutions that consistently drive value and efficiency for clients. Under the agreement, Happay brand, its expense management business, and its dedicated team will transition to MakeMyTrip. "We have consistently outpaced industry growth in the corporate travel sector over the past few years by focusing on innovation and seamless user experience,” said Rajesh Magow, Co-Founder and Group CEO, MakeMyTrip. “The acquisition of Happay’s brand and expense management platform is a natural next step in our strategy to lead this space. By integrating Happay’s expertise, which spans over 900 corporate clients, MakeMyTrip is set to redefine the benchmarks once again in corporate travel and expense management in India.” The transaction is expected to close within the next 90 days, subject to closing conditions. Happay’s team will continue to seamlessly support the existing client base while working in close partnership with MakeMyTrip’s corporate travel services team. Happay’s payments business and team, which has focused on developing an innovative technology stack and business payments products, will remain with CRED. Most recently, this vertical launched a B2B payments solutions on Bharat Connect in partnership with NPCI. Kunal Shah, Founder, CRED, said: “Our focus at CRED is on developing products that enable financial progress. By enabling each vertical to play to its strengths, we’re positioning both teams - who’ve built market-leading products and capabilities - to scale in their domains. I’m excited about the payments team’s opportunity to transform the B2B payments experience into one that’s frictionless, reliable and one that’s set for rapid growth.” The corporate travel booking experience is increasingly moving towards self-service platforms that ensure policy compliance, transparency, and fraud control while driving cost efficiencies. MakeMyTrip is now serving more than 59,000 corporate clients via MyBiz (a platform suited for small and medium-sized corporates) and more than 450 large corporates through Quest2Travel (a platform suited for large enterprises).
MakeMyTrip launches new campaign with Alia & Ranveer
MakeMyTrip has launched a new campaign that humorously addresses real travel challenges. This three-film campaign focuses on MakeMyTrip’s accommodation offerings: International Hotels, Homestays & Villas, and Domestic Hotels. Through relatable insights, it captures common consumer pain points, transforming everyday travel frustrations into memorable scenarios. Featuring Bollywood stars Alia Bhatt and Ranveer Singh, the campaign highlights MakeMyTrip’s solutions, making it easier for travelers to find the perfect accommodations—both internationally and domestically. The first film unfolds inside a hotel in an international city where Alia and Ranveer, trying to locate something “wheatish,” illustrate the frustration of not finding familiar food while abroad. This film highlights MakeMyTrip’s “Loved by Indians” filter, which helps travelers find hotels offering Indian cuisine and other preferences, easing the search for a comforting experience in new destinations. In the second film, the focus shifts to travelers who often sacrifice keepsakes and experiences after overspending on accommodations. Alia and Ranveer humorously repurpose hotel amenities as gifts, from bath products to shower caps. This film reinforces MakeMyTrip’s commitment to affordability, with attractive deals like a 25% discount for new users on domestic hotels, ensuring travelers can save more while enjoying quality stays. The final film brings attention to MakeMyTrip’s diverse villa options. Here, guest Alia anticipates a fully serviced villa, only to find her host Ranveer expecting her to manage things herself – an amusing take on the importance of understanding what each stay offers. This film highlights MakeMyTrip’s range of serviced villas, from budget to luxury, where travelers can select accommodations tailored to their exact needs. “Our latest campaign is rooted in the real challenges travelers face,” said Raj Rishi Singh, Chief Marketing Officer & Chief Business Officer - Corporate, MakeMyTrip. “From finding the right amenities to making smart budget decisions, we want our travelers to experience ease and delight with every stay choice. Alia and Ranveer bring a dose of humor to each unique scenario, delivering a message that resonates deeply with every type of traveller.” The campaign is live across all touchpoints – TV, digital, and social. In addition, MakeMyTrip is also a ground sponsor for the ongoing India-South Africa T20 series. Directed by Early Man Film’s Abhinav Pratiman, these films have been written by Tanmay Bhat, Devaiah Bopanna, Puneet Chadha, and Deep Joshi of Moonshot creative agency.
ICICI Bank and MakeMyTrip launch a co-branded credit card for travel enthusiasts
ICICI Bank has partnered with MakeMyTrip (MMT), the country’s online travel company, to launch a premium co-branded credit card, specially curated for the aspirational travellers of the country. The feature-rich MakeMyTrip ICICI Bank Credit Card enhances the travel experience with unlimited rewards that never expire. The card offers a unique value with myCash (MakeMyTrip's reward currency), where 1 myCash is worth ₹1 in spendable money. It offers 6% myCash on hotel bookings, 3% myCash on flights, holidays, cabs, and buses, and 1% on other retail spends—all in addition to applicable MakeMyTrip discounts. This card is issued as a dual offering as it comes with the convenience of two cards, one each powered by Mastercard and RuPay. Furthermore, the RuPay credit card can be linked to UPI, enabling safe and secure transactions through UPI enabled Apps. The co-branded credit card also offers complimentary MMTBLACK Gold membership, providing exclusive benefits across hotels, flights, and holiday packages. MMTBLACK members enjoy at least 10% discount while upgrading room and meal plans at select hotels, and a minimum 20% off on F&B and spa services. Further, they receive 25% off on select add-on services with every flight booking on the MakeMyTrip platform. The card offers an attractive forex mark-up rate of 0.99% along with myCash equivalent to 1% of the transaction value. The card is priced at joining and annual fee of ₹999 plus GST. On payment of the fee, the customers receive a MakeMyTrip gift voucher worth ₹1,000, making it even more attractive. Speaking on the occasion, Rakesh Jha, Executive Director, ICICI Bank, said, “We are pleased to partner with MakeMyTrip to introduce an all-new credit card with attractive rewards for Indian consumers, especially travel enthusiasts. We have seen that the Indians are travelling more frequently and are looking for richer reward propositions that provide them flexibility in redemption and cater to their refined tastes. Powered by Mastercard and RuPay, the MakeMyTrip ICICI Bank Credit Card’s offering of unlimited and never expiring rewards, along with MMTBLACK Gold membership makes it an ideal pick for the travellers. This will be yet another compelling addition to our existing range of credit cards. We believe this new credit card is going to play an important role in the overall personal banking experience offered by ICICI Bank to its customers.” Rajesh Magow, Co-Founder and Group CEO, MakeMyTrip, said, "We are delighted to launch the MakeMyTrip ICICI Bank Credit Card, setting a new benchmark by offering a value proposition that truly stands out in the market. Leveraging our deep understanding of the Indian customer, we have introduced a card that combines comprehensive lifestyle privileges, never-expiring reward points, and complimentary MMTBLACK Gold membership—designed to deliver unparalleled benefits. With the customer journey seamlessly integrated into the MakeMyTrip platform, it’s now easier than ever to book travel and redeem reward points. We are confident that the card’s value offering will strongly resonate with travellers." Gautam Aggarwal, Division President, South Asia at Mastercard, said, “The growth of India on global stage has led to Indians becoming among the most travelled people in the world, with spends shifting towards experiential travel. India is also becoming a preferred inbound destination, not only for its sights, but also for people to experience its rich heritage through food, festivals, and spirituality. After launching Priceless India last October, Mastercard is focussed on creating memorable moments for our cardholders. Through this collaboration with ICICI Bank and MakeMyTrip, Mastercard is excited to power the launch of a card which helps create priceless experiences across 210 countries and territories. This new card has an unmatched value proposition that will strike a chord with the discerning Indian traveller.” Rajeeth Pillai, Chief Relationship Management, NPCI said, “The MakeMyTrip ICICI Bank Credit Card, powered by RuPay, offers unparalleled benefits and rewards specially curated for travel enthusiasts. Additionally, ICICI Bank customers can link their RuPay Credit Card to UPI ID, thus directly enabling safe, and secure transactions. With this feature, customers can enjoy greater flexibility and a wide range of online and offline merchant payment options, all without the need to carry physical cards.” Facilitating the cardholders to plan their trips better, the co-branded credit card comes with: Unlimited rewards that never-expire: The cardholder will earn 6% myCash on hotels, 3% myCash on flights, holidays, cabs, buses on MakeMyTrip bookings and 1% on other retail spends. The reward points will be over and above MakeMyTrip discounts. Joining benefits: MMT voucher: Cardholders can enjoy a voucher worth ₹1,000 on payment of joining fees. MMTBLACK Gold Membership: This complimentary membership offers customers 24x7 support, additional privileges such as upgrades, discounts and cashbacks on flight and hotel bookings. Renewal benefits: MMT voucher: Cardholders get to enjoy a hotel voucher worth ₹1,000 on renewal of ‘MakeMyTrip ICICI Bank Credit Card’. Fee waiver: Cardholder gets a fee waiver on spends of ₹3,00,000 in an anniversary year. Travel benefits: Attractive forex mark-up: While travelling abroad, the cardholders can easily make merchant payments at a forex transaction fee of 0.99%. Complimentary airport lounge access: Cardholders can enjoy access to eight domestic airport lounges and one international airport lounge per year. Other key benefits: Lifestyle and entertainment benefits: Buy 1 & get ₹150 off on the second ticket (twice every month) through BookMyShow & Inox. The user will also enjoy wholesome dining experiences with the ICICI Bank Culinary Treats programme. Offer for 3-month no cost EMIs on all MakeMyTrip transactions done through this credit card.
MakeMyTrip partners with ten airlines and ICICI Bank
Representative Image As India’s travel landscape continues to evolve, premium experiences are becoming a priority for many travellers. According to MakeMyTrip’s latest How Indians Travel Abroad report, there has been a 10% increase in searches for international business class flights between 2023 and 2024. Traditionally associated with long-haul destinations such as the USA and the UK, the trend is now extending to shorter routes, including destinations like Hong Kong, Sri Lanka, Japan, and Saudi Arabia. To serve this growing trend, MakeMyTrip is bringing together 10 leading international airlines— Air Astana, Air India, Air India Express, Malaysia Airlines, Oman Air, Qantas, Singapore Airlines, Turkish Airlines, Virgin Atlantic and Vistara—offering up to 20% discount on business class fares. To make it even more attractive, MakeMyTrip has partnered with ICICI Bank, providing an additional ₹10,000 off for ICICI Bank cardholders. Travelers can take advantage of these fantastic offers from September 27 to October 2, during the dedicated Business Class Fest. "The Indian traveller is rapidly evolving, seeking the best at every stage of their travel journey. With the launch of initiatives like the Business Class Fest, we aim to make premium experiences both accessible and rewarding,” said, Saujanya Shrivastava, Chief Operating Officer - Flights, Holidays & Gulf at MakeMyTrip. “We are delighted that the travel ecosystem is increasingly looking to us as the preferred platform for premium travellers. We have introduced several new features and initiatives to enhance the travel experience of our customers and will continue to bring more such offerings in the coming months as well." This push to boost business class travel builds upon MakeMyTrip’s recent launch of a dedicated Business Class Funnel for international flights. Tailored specifically for business travelers, this feature provides an immersive, intuitive booking experience with high-quality visuals, refined filters, and a user-friendly interface that simplifies the business class booking process, ensuring transparency and convenience.
MakeMyTrip partners with Ministry of Tourism to invite Indians to rediscover ‘India’
Jal Mahal, water palace in the Man Sagar Lake, Amer, Jaipur, Rajasthan, India Today, millions of people of Indian origin live across the world, many of whom have achieved international success and captured global admiration. Special occasions like Independence Day often stir a deep sense of pride and nostalgia in their hearts, reminding them of their roots and its vibrant culture. Recognising this enduring connection, MakeMyTrip, in collaboration with Ministry of Tourism, has launched a special campaign on the eve of India’s 78th Independence Day, inviting Indians worldwide to rediscover their roots with 'India: The Homecoming.' As a central piece of the campaign, an online film is being unveiled that beautifully captures India’s transformation, brought to life through the evocative words and voice of the legendary Gulzar Saab. The core message of the film is, “कितना हुआ है इन दिनों बदलाओ तो देखो, तुम अपने घर में लौट कर आओ तो देखो,” (kitna hua hai inn dino badlav toh dekho, tum apne ghar mein laut kar aao toh dekho). Highlighting the importance of the campaign, Gajendra Singh Shekhawat, Hon’ble Minister of Tourism & Culture, said: "In our efforts to enable Indian diaspora become Incredible India Ambassadors through the Chalo India initiative, the call to encourage Indian diaspora to rediscover their homeland and experience a transformed India, is paramount. This Independence Day, we call upon Indian diaspora across the globe to take a trip back home, and experience Incredible India in all its richness, not just for themselves - but for everyone whom Incredible India awaits.” Rajesh Magow, Co-founder & Group CEO, MakeMyTrip said: "We are thrilled to launch the 'India: The Homecoming' campaign, aimed at inviting the Indian diaspora to rediscover a transformed India. By highlighting the progress, beauty, diversity, and rich heritage, we aim to inspire a sense of pride and nostalgia, encouraging the global community to visit and explore the nation. This initiative is about celebrating the unbreakable bond that every Indian, no matter where they are in the world, shares with their homeland." Building on the recent announcement of MakeMyTrip’s global accessibility, which now allows travellers worldwide to engage with the platform seamlessly, this campaign also extends the legacy of last year’s successful Independence Day initiative, 'The Traveler's Map of India.' This initiative highlighted over 600 hidden travel destinations across the country, promoting domestic tourism and uncovering the nation’s hidden gems.
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