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Plaza Premium Group and Saudia open a new lounge at London Heathrow
Airport hospitality experiences firm Plaza Premium Group formally announced the opening of a brand-new state-of-the-art airline lounge project developed for Saudia Airlines, at Terminal 4 of London Heathrow Airport. This new lounge symbolises an important milestone in the company’s global expansion and was exclusively designed for the use of First and Business Class guests, elevating their pre-flight time with a uniquely tailored lounge experience. London Heathrow is a pivotal hub for air travel between the United Kingdom and the Kingdom of Saudi Arabia, playing a significant role for the UK in both economic terms and overall connectivity. It is the busiest airport in the country and one of the busiest in Europe, handling over 80 million passengers to 218 destinations in 2024. PPG founder and CEO Song Hoi Lee said of the lounge: “We are proud to announce the opening of our first airline lounge for Saudia Airlines, managed by Plaza Premium Group at London Heathrow, marking our seventh lounge in this vibrant city. London remains one of the world’s most important aviation hubs, and our continued expansion here underscores our dedication to enhancing the travel experience for every guest. The launch of the Saudia Airlines Lounge allows guests to immerse themselves in the city’s rich heritage and culture through thoughtfully curated in-lounge experiences, further reflecting our commitment to delivering world-class, locally inspired hospitality at every touchpoint.” Saudia’s chief guest experience officer Rossen Dimitrov added: “The launch of our new lounge at London Heathrow Terminal 4 is a testament to Saudia's dedication to providing an exceptional travel experience that embodies the essence of Saudi hospitality. We are proud to offer our guests a premium space that combines comfort, luxury, and cultural richness, setting a new benchmark for international travel.” For very important passengers With floor to ceiling runway views and a capacity of 140 guests, the lounge features a dedicated VIP zone, designed with elegance, a plush sense of arrival and curated artwork to enhance and elevate the ambiance. Guests will be offered a premium dining experience serving cuisines including Middle Eastern Signature dishes, carefully curated by on-site chefs with culinary influences which circumnavigates the globe. At the same time, the VIP Zone experience is further elevated with an exclusive a la carte menu and a personalised ‘Butler Service’ will be available to cater to every need. The main lounge includes zones for guests who need to work on the go, comfortable seating and a dining area featuring an extensive buffet including delicious seasonal dishes and a wide selection of non-alcoholic drinks and mocktails. Guests can also enjoy ‘The Chef's Daily Table’ offering guests a rotating selection of fresh, seasonal dishes served throughout the day, delivering an ever-changing culinary experience to tantalize the taste buds. The serene and dedicated prayer area and shower facilities with luxurious amenities allows guests to refresh before their journey. In an exclusive partnership with The London Tea Exchange, the lounge debuts a first-of-its-kind Tea Bar. Here, guests can indulge in a sophisticated tea experience, sampling a specially curated selection of world-class teas that redefine the art of refreshment.
Templeton Garden opens with 156 rooms and suites in London’s Earl’s Court
Miiro, the new lifestyle hotel brand from InterGlobe Enterprises, announces the launch of Templeton Garden, marking the brand’s debut in the UK and the fourth opening in Europe in less than a year. The property is located in the historic Earl’s Court, an area once home to world-renowned writers. With its tranquil retreat, the hotel exemplifies Miiro's commitment to setting new standards in hospitality by blending contemporary design with timeless English elegance. Templeton Garden features 156 rooms and suites, with many offering gorgeous views of the garden that forms the green heart of the hotel while upholding the area's leafy heritage. The hotel’s contemporary interiors have been carefully thought out and created in collaboration with some of the highly acclaimed British designers to create a peaceful sanctuary for guests and locals alike. Each space is designed to serve as a calming urban retreat. The restaurant and bar at Templeton Garden overlook the hotel’s own garden, drawing inspiration from British seasons. A specially designed and hand-painted mural by a decorative artist depicts the garden's plants, enhancing the peaceful atmosphere. Throughout the property, an art collection selected to complement the neutral interiors and highlight local artists is on display. Additional hotel spaces include a comfortable area that welcomes guests as they enter the property, The Library —offering a curated collection of works by iconic authors, a state-of-the-art gym, and Miiro's signature Refresh Room. Indian travellers seeking an authentic and enriching London experience will find a unique haven in Templeton Garden. The hotel provides a charming and comfortable base for exploring the city's rich history and vibrant culture. The property embodies the spirit of its surroundings, offering guests a welcoming atmosphere, thoughtfully designed rooms, a connection to the local neighbourhood, and an opportunity to immerse themselves in the true essence of London life. Neena Gupta, CEO of Miiro and Executive Director of Group Strategy and International Hospitality at InterGlobe Enterprises, comments: "We are delighted to celebrate the opening of Templeton Garden, the latest addition to Miiro’s growing collection of characterful boutique hotels across Europe. It beautifully embodies our promise to deliver ‘Brilliantly Considered Stays’ that connect guests with the local community. With its elegant design and lush garden oasis, Templeton Garden is set to become London’s newest local favourite." Launched in 2024, Miiro, InterGlobe’s International hotel brand, presents a characterful collection of individually designed hotels nestled in the heart of Europe’s most vibrant cities. Each property thoughtfully embodies the unique culture, history, and attractions of its location, actively reflecting the local essence to offer guests a truly immersive experience. Building on InterGlobe’s established track record of identifying market opportunities and setting new industry benchmarks, Miiro curates ‘Brilliantly Considered Stays’ that deeply connect travellers with local culture, elevating and redefining the hospitality experience. Templeton Garden, London, joins the existing Miiro portfolio of hotels in Paris, Barcelona, and Gstaad, along with new properties opening soon in Vienna. In addition to Miiro, InterGlobe has hotel properties in Amsterdam, Munich, Prague, Budapest, Hamburg, and Melbourne.
London Chiswick Travelodge opens with 113 keys for business, ahead of Easter
Travelodge, the UK’s first budget hotel brand which operates over 600 hotels across the UK, Ireland and Spain, announces it has opened the doors to a brand new 113-room hotel in Chiswick, West London. Superbly situated adjacent to Chiswick Roundabout, the new hotel has created 20 new jobs for the local community. London Chiswick Travelodge is ideally located for both business and leisure travellers. Situated just a short distance from Gunnersbury Park, Chiswick High Road, the Royal Botanic Kew Gardens, and Brentford FC’s Gtech Community Stadium, it is also just a seven minute walk away from Gunnersbury station which serves the London Underground District line and the London Overground. The hotel features Travelodge’s new, premium look and feel design which includes a newly designed reception area, next generation rooms and its new restaurant concept, 85 Bar Cafe - offering everything a business or leisure guest needs for a comfortable and relaxing stay. Sustainability has been an important factor when designing the hotel, which has a BREEAM Excellent rating and an Energy Performance Certificate (EPC) rating of A. London Chiswick Travelodge will use air source heat pumps to generate hot water. The hotel also uses low-energy lighting, motion-sensing controls and aerated showers and taps, reducing both energy and water consumption without compromising guest comfort. Other sustainable features include LED lighting throughout and a ‘living’ roof that is covered with vegetation to encourage biodiversity. The opening of this hotel is part of Travelodge’s wider growth plans, as the hotel chain continues to expand in London and more-widely across the UK and Spain. The Company currently has a further seven hotels under construction, located in Skegness, Harwich, Bromsgrove and Banbury and across London in Beckenham, Stratford and Upminster. Travelodge is continuing to develop its UK pipeline and is committed to expanding its hotel network to offer more choice to its customers and support local economies. The group has over 300 target locations for hotel sites across the UK, including over 100 sites in London - which will drive investment and create local jobs. Steve Bennett, Chief Property and Development Officer at Travelodge comments: “We’re delighted to open the doors to London Chiswick Travelodge, as we are very proud of this excellent addition to our London estate. Chiswick is a thriving area for visitors, tourists and business travellers with key attractions and transport links into the city on its doorstep. “This hotel has been built to high standards, with sustainability an important factor of its planning. It also features our new premium look and feel design with our redesigned reception area and next generation rooms, as well as our brand new restaurant concept, 85 Bar Cafe. We are looking forward to welcoming our guests to experience this new hotel. “We are continuing to focus on growing our hotel portfolio, with over 300 locations identified for new hotels across the UK - over 100 of which have been identified in London. This would create even more jobs and provide further choice and great value to business and leisure travellers visiting London and the UK.” Travelodge currently operates 85 hotels and has hotels in 31 of the 33 London Boroughs – it’s one of the capital’s largest hotel chains and employs around 4,000 people across the city.
Oman Air announces resumption of double-daily flights to London
Oman Air will resume double-daily flights between Muscat and London starting October 26, in response to growing demand and the strong and sustained operational performance of this vital route. As informed by a news report in the Times of Oman. The additional flight will be operated four days a week—Mondays, Fridays, Saturdays, and Sundays—providing Oman Air passengers with more flexibility and options to suit their travel plans. It will also enhance seamless connectivity with many destinations served by our Oneworld partners, particularly in North America. By summer 2026, the airline will operate approximately 14 return flights per week from Muscat. Con Korfiatis, CEO of Oman Air, said, "The introduction of the double-daily flights to London reflects the airline's commitment to meeting strong passenger demand, especially as London is a strategic hub in our international network and the United Kingdom is one of the airline's most important inbound tourism markets." He said that strengthening Oman Air's presence on this vital route not only contributes to supporting its operations, but also aligns with the Sultanate of Oman's efforts to stimulate the tourism sector and continue its commitment to achieving sustainable growth, especially as it prepares to join the Oneworld alliance. CEO of Oman Air emphasized the company's keenness to explore market potential and provide an exceptional and distinguished travel experience for its guests. The new schedule will include two daily flights on Mondays, Fridays, Saturdays, and Sundays, providing passengers with more seamless and convenient connections to their destinations in the United States and other long-haul destinations. These flights will be operated using the fleet's latest Boeing 787-9 Dreamliner aircraft, featuring spacious cabins featuring three award-winning cabins: Business Studio, Business Class, and Economy Class.
Air Canada celebrates resumption of London Heathrow to Ottawa flights
Air Canada, Canada’s largest airline and flag carrier, took to the skies with its newest route, relaunching flights between London Heathrow and Ottawa.The new international service heralds a huge milestone, not only for Air Canada, but also for UK-Canada ties, being the only direct flight between the UK and Canada’s capital city. The first flight, AC889, departed Heathrow at 14:05 yesterday afternoon, following a small celebration at Heathrow’s Terminal 2, before touching down in Ottawa at 16:25 local time. This summer, flights will operate four times per week, departing London each Monday, Wednesday, Thursday, and Saturday afternoon, arriving into the Ontarian city in just over seven hours*. On the return, flights depart Ottawa each Monday, Wednesday, Thursday and Saturday evening, before arriving into the British capital the next morning. Customers looking to cross the Atlantic in style can benefit from this new service until 25 October 2025, with flights operated by the airline’s state-of-the-art 787-9 Dreamliner fleet, featuring lie-flat seats in Business Class, and spacious Premium Economy and Economy cabins. Mark Galardo, Air Canada's Executive Vice President, Revenue & Network Planning and President, Cargo, said: “We are thrilled to resume our Ottawa trans-Atlantic services linking Canada’s capital city and London Heathrow, home to one of the world’s most iconic travel destinations and international gateways. “With Air Canada’s Heathrow to Ottawa flights offering easy access to and from Canada’s National Capital region, we are proud to be supporting international business and corporate travel, tourism, plus people visiting friends and family, and look forward to welcoming customers onboard.” Ross Baker, Heathrow’s Chief Customer Officer, said: “Heathrow is committed to offering passengers more choices than ever when it comes to traveling the world, and we are always looking to expand our global reach in collaboration with our airline partners. The launch of Air Canada’s new route to Canada’s capital demonstrates how the world’s most-connected airport is becoming even more connected.” Famed for its rich culture and accessibility to the great Ontarian outdoors, Ottawa is located between Toronto and Montreal and situated on the Rideau Canal - a UNESCO World Heritage Site. Established as Canada’s capital in 1857, Ottawa has evolved into one of the country’s most vibrant and exciting cities, with a walkable downtown, and an abundance of parks, restaurants, museums and galleries. Other highlights include the city’s stunning architecture, including the Canadian Parliament Buildings, and year-round events such as the Canadian Tulip Festival each May - the largest of its kind in the world. This summer, Air Canada will offer up to 63 weekly flights between Heathrow and Canada, with direct flights to Calgary, Halifax, Montreal, Toronto, Vancouver - and now Ottawa. Alongside smooth connections to a wide range of smaller cities across Canada, the airline’s global network offers Brits convenient options to connect via Canada to destinations in the US, Caribbean, South America and Mexico. Those flying through Air Canada’s hubs to the U.S. also benefit from US customs preclearance, allowing travellers to pre-clear all US immigration and customs formalities pre-departure, and therefore arrive in the US as a domestic passenger.
Jumeirah Carlton Tower joins London’s Big Egg Hunt
Jumeirah Carlton Tower is proud to take part in The Big Egg Hunt, a city-wide celebration of art and conservation set to transform London’s most iconic landmarks into a vibrant open-air gallery from 24 March to 27 April 2025. Contributing to the initiative, the hotel has partnered with acclaimed Emirati artist Hashel Al Lamki to create a striking two-foot egg sculpture, inspired by the ethereal beauty of sunsets, named Foraminifera II. Positioned along the official trail, the artwork reflects Al Lamki’s distinctive style and his exploration of the connection between humanity and nature. During his creative residency at Jumeirah Carlton Tower, Al Lamki developed a design that captures his belief in the role of art as a bridge between nature, history, and the future. Commenting on the collaboration, he shared: “Every act of creation is an act of care. With the support of Jumeirah, I aim to create art not only for today but for future generations, connecting art, biodiversity, and the urgent need for conservation.” In celebration of the hotel’s involvement, a miniature replica of Hashel Al Lamke’s egg will be on display at The Chinoiserie from 1 April, allowing guests to admire the design in an intimate setting. To further enrich the Easter experience, Executive Pastry Chef, Martin Haidar and his team, have created a hand-crafted chocolate egg, inspired by Hashels creation, filled with caramel flakes and hazelnut praline. Made with 40% milk chocolate and a delicate infusion of pink pepper, this exclusive Easter treat will be available throughout April. Recognised as the world’s largest egg hunt, The Big Egg Hunt will animate locations including Chelsea, Covent Garden, Battersea Power Station, and The British Museum with unique sculptures designed by leading artists, designers, and local brands. Participants are invited to explore the trail using a free app, collect virtual eggs, unlock prizes, and join a silent auction for the chance to take home one of the one-of-a-kind creations, all while raising vital funds for Elephant Family’s vital conservation work to protect habitats and wildlife in South Asia
Gulf Air celebrates inaugural flight to London Gatwick
Gulf Air, the national carrier of the Kingdom of Bahrain, celebrated the inaugural flight of its new direct route from Bahrain International Airport to London Gatwick Airport with special events held at both airports. This milestone marks a significant step in Gulf Air’s network expansion strategy, reinforcing its commitment to offering passengers enhanced connectivity and greater travel options. This launch adds London Gatwick as Gulf Air’s second destination in London, complementing its longstanding operations to London Heathrow Airport, which have been serving passengers for over 55 years since 1970. The addition of Gatwick strengthens Gulf Air’s presence in the United Kingdom, providing travellers with access to two major international gateways in London. The departure event at Bahrain International Airport included a welcome reception for passengers and guests, celebrating the airline’s ongoing efforts to connect Bahrain to key global destinations. Upon arrival at London Gatwick Airport, the inaugural flight was marked by a ceremonial reception attended by Gulf Air and London Gatwick Airport representatives, including Hanadi AlAali, Gulf Air Chief Customer Experience Officer, and Jonathan Pollard, London Gatwick Airport Chief Commercial Officer. As part of Gulf Air’s broader network restructuring and expansion strategy, the introduction of this route aligns with the airline’s vision to enhance customer experience by offering seamless connections and more choices for travelers.
Tourism Malaysia lauds resumption of British Airways’ direct London-Kuala Lumpur route
Tourism Malaysia lauded the resumption of British Airways' flights from London to Kuala Lumpur, as the first reinstated flight took off from London Heathrow Airport today, 1st April. With daily flights aboard a state-of-the-art 787-9 Dreamliner between London Heathrow and Kuala Lumpur, UK travellers now have seamless access to Malaysia, with return fares starting from £574. This enhanced connectivity makes it easier than ever to explore Kuala Lumpur and beyond. Tourism Malaysia London director Sulaiman Suip declared: "The UK is a key market for Malaysia, and we are thrilled to see British Airways returning to Kuala Lumpur with direct flights from London Heathrow. This enhanced connectivity is especially significant as we approach Visit Malaysia Year 2026, providing UK travellers with even more convenient access to Malaysia’s vibrant cities, breathtaking landscapes, and rich cultural experiences. As we continue to grow our presence in the UK market, we look forward to welcoming more travellers to explore Malaysia’s unique offerings and diverse attractions." A timely reinstatement The timing of British Airways’ return of this direct route is highly significant, as it aligns perfectly with Malaysia’s preparations for Visit Malaysia Year 2026 (VM2026), a national tourism initiative aimed at attracting 35.6 million international visitors and generating RM147.1 billion in tourism revenue. The UK remains one of Malaysia’s largest European source markets, and this new route further strengthens the country’s appeal to British travellers, who are increasingly seeking meaningful, experiential holidays. Also, Kuala Lumpur continues to gain recognition as a top travel destination, having been ranked 2nd in Tripadvisor’s list of Top Trending Destinations for 2025. The city, with its mix of modernity and tradition, offers world-class attractions, a dynamic culinary scene, and iconic landmarks like the Petronas Towers. Kuala Lumpur’s cosmopolitan energy, combined with a rich cultural history, makes it an ideal destination for travellers seeking both excitement and relaxation.
British Airways adds more flights on Riyadh-London sector
Riyadh city towers in Saudi Arabia Flag-carrier British Airways has announced that it is improving connectivity between Saudi Arabia and UK by increasing its Riyadh to London Heathrow service from seven to 13 flights per week for the summer season. As informed in a news report in Trade Arabia. The new flight additions will operate nearly every day of the week (excluding Tuesdays), strategically timed to offer customers more flexibility for onward connections within British Airways’ extensive global network from London Heathrow to more than 200 destinations, said the airline in a statement. The airline consistently has Arabic speaking cabin crew on its flights to and from Riyadh enabling them to offer a more comfortable and personalised experience on board, reinforcing the airline’s deep understanding of its Saudi Arabian customers' requirements, it stated. The new flight took off yesterday (March 30) from King Khalid International Airport, strategically timed to offer customers more flexibility for onward connections within British Airways’ extensive global network from London Heathrow to more than 200 destinations, said the airline in a statement. The customers will benefit from nearly double the number of flights, with more than 80,000 additional seats versus last year. This expansion will strengthen connections between the UK and Saudi Arabia, supporting growing demand from both business and leisure travellers, who can now take advantage of the added frequencies for business trips, family getaways or reconnecting with loved ones, it stated. British Airways’ Chief Planning and Strategy Officer, Neil Chernoff, said: "We are delighted to be increasing our services from Riyadh to London Heathrow, giving customers more options to travel between both regions, connecting families, friends and businesses." "With fares starting from SAR1956 onwards, travellers will have the option to choose from British Airways’ four-cabin configuration, First, Club World (business class), World Traveller Plus (premium economy), and World Traveller (economy), ensuring a tailored experience to suit every travel preference and budget, all while enjoying world-class service and comfort," he stated. "This addition to our schedule not only benefits our many business and leisure customers, but also strengthens our long-standing connection and cultural ties between both two kingdoms, and we look forward to welcoming our customers on board this year," he added.
Helvetic Airways operates largest ever Jet into London City Airport
The first commercial flight of the Embraer E195-E2 landed at London City Airport, operated by Helvetic Airways on behalf of Swiss International Air Lines. This is now the largest jet from London City Airport. Helvetic Airways is making history at London City Airport for the second time in three and a half years: After the Swiss regional airline became the world's first commercial airline to land an Embraer E190-E2 at London City Airport in autumn 2021. Today, 26 March 2025, Helvetic Airways' Embraer E195-E2 was the first aircraft of this type to touch down on the runway of London City Airport as part of a regular scheduled flight. With a length of 41.5 metres and a total of 134 seats, the E195-E2 is now the largest aircraft flying from London City Airport. The E195-E2 also has the lowest fuel consumption per seat of all aircraft operating at London City. “Due to its steep approach, London City Airport places high demands on both the aircraft and the specially trained cockpit crews. Helvetic Airways has both, and we are proud to be the first airline to bring the larger E195-E2 to London City Airport following its premiere with the Embraer E190-E2 in 2021. This makes us the only wet-lease operator in the world to land at London City with three different Embraer aircraft, allowing us to offer our wet-lease customers the greatest possible flexibility”, said Tobias Pogorevc, CEO of Helvetic Airways, in London during the celebrations for the maiden flight. The flight, which was operated by Helvetic Airways on behalf of Swiss International Air Lines on a wet-lease basis, took off from Zurich at 11.30 a.m. and landed at London City Airport shortly after midday. Alison FitzGerald, CEO of London City Airport, said: “We’re delighted to welcome the first commercial flight of the E195-E2 aircraft to London City, which demonstrates our commitment to working with our airlines and manufacturers to introduce cleaner, quieter, new generation aircraft to the airport. “The E195-E2 opens up a range of new and exciting destinations for our passengers, and by using quieter and cleaner aircraft this enables us to grow and meet our passenger cap without increasing the number of flight movements.” “London City, where 75% of flights are on Embraer aircraft, is a special place for us. It’s great to celebrate another milestone in the E2 story with our partners from Helvetic Airways and London City”, said Marie-Louise Philippe, Senior Vice President Sales & Marketing, Head of Region Europe and Central Asia, Embraer Commercial Aviation. “Offering 30% lower CO2 emissions per seat and a 63% smaller noise footprint compared to the previous generation aircraft, the E195-E2 is the largest, most efficient, and most sustainable aircraft certified for LCY.” Philippe added, “Embraer has developed the world’s first automatic takeoff system for aircraft called E2TS – Embraer Enhanced Takeoff System. When certified, E2TS will increase the range of the E195-E2, specifically from LCY, from 3200 km to 4000 km. Bringing new destinations such as Istanbul, Gran Canaria, Casablanca, Athens, and Cairo and within range of London City for the first time.”
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