Search Results forJetstar Japan
Qantas and Jetstar celebrate the reopening of Japan
Frequent flyers will be able to take advantage of thousands more reward seats as Qantas and Jetstar celebrate the reopening of Japan for international travellers following years of COVID restrictions. Qantas Loyalty CEO Olivia Wirth said the business was focused on giving its frequent flyers every opportunity to use the points they’ve been saving for their next trip. “Australians have been waiting to be able to return to Japan and having access to thousands of reward seats will help our frequent flyers travel to one of their most loved destinations,” said Wirth. “We saw a record number of points used recently when we extended our commitment of up to 50 per cent more Classic Reward seats with strong demand for travel to Japan. “Our members love to redeem their points on travel, and we’re excited to expand their opportunities with more reward seats, as well as hotels, holidays, and curated experiences. “There are also still millions of reward seats available across many other domestic and other international routes for the next year on Qantas, Jetstar and our partner airlines.” In August, Qantas extended its commitment of up to 50 per cent more Classic Reward seat availability until 30 June 2023, and saw Frequent Flyers use more than 1.2 billion Qantas Points to book flights in just 48 hours. Over the past year, one in every 11 passengers carried by Qantas travelled on a Reward seat and frequent flyers have redeemed more than 80 billion Qantas Points. Both airlines will make every Economy seat between Australia and Japan available as a Classic Flight Reward over a six-week period from 11 May to 20 June 2023. All Economy seats on Jetstar flights between Australia and Japan between 11 October to 30 November 2022 will also be available as Classic Flight Rewards. Up to 100,000 reward seats will be available across six routes. Qantas flights between: Sydney and Tokyo (Haneda), Brisbane and Tokyo (Haneda), Melbourne and Tokyo (Haneda). Jetstar flights between: Cairns and Tokyo (Narita), Cairns and Osaka (Kansai), Gold Coast and Tokyo (Narita) To mark the beginning of the six weeks of reward seats, Qantas will operate two Points Planes between Sydney and Tokyo (Haneda) on 10 May 2023, meaning every seat in every cabin, including Business, can be booked as a Classic Flight Reward. Qantas will also offer Points Planes between Sydney and Hong Kong on 30 January 2023 when the airline restarts its Hong Kong flights. The additional Classic Flight Reward seats and Points Planes will be available for booking from 10am today until 13 October 2022. Seats on these flights can also be purchased with cash. To celebrate easing border restrictions, today Jetstar has also launched a Japan Sale, with one-way fares from Cairns and the Gold Coast to Tokyo and Osaka from USD289. The five-day sale runs from 12.00 noon to 11:59pm AEDT Tuesday 11 October 2022, unless sold out prior and travel dates vary per route but include mid-October to mid-December 2022.
Qantas Group to shutter Jetstar Asia
The Qantas Group announced the closure of its intra-regional airline Jetstar Asia today, 11th June. Despite this, Jetstar Asia will continue operations for seven more weeks from today, terminating its services on 31st July 2025. This decision on the part of Qantas is in line with its current restructuring initiative in support of its fleet renewal programme; likewise, it will serve to strengthen the company’s core businesses in Oceania. Through the closure of Jetstar Asia, the Qantas Group will be able to recycle up to $500 million for use in its fleet renewal. Following this historic announcement, Qantas Group CEO Vanessa Hudson remarked that Jetstar Asia has been a pioneering force in the Asian aviation market for over two decades and has made air travel more accessible to customers throughout the region, particularly in Southeast Asia. Hudson said: “We are incredibly proud of the Jetstar Asia team and the work they have done to deliver low fares, strong operational performance and exceptional customer service. This is a very tough day for them, so I want to sincerely thank and acknowledge our incredible Jetstar Asia team who should be very proud of the impact they have had on aviation in the region over the past two decades.” What happens now? According to an official release published by the Qantas Group earlier today, Jetstar Asia’s 13 Airbus A320 aircraft will be redeployed in stages between Australia and New Zealand. This will enable the company to offer more low fares for passengers whilst generating jobs between the two nations. It should likewise be noted that only 16 of Jetstar Asia’s intra-regional routes, specifically the ones operated from its base in Singapore, will be impacted by its closure. Operations for Jetstar Airways’ domestic and international operations in Australia and New Zealand as well as Jetstar Japan will continue as normal. Also, Jetstar Airways will continue to fly from Australia into Asia including to all its popular destinations across Singapore, Thailand, Indonesia, Vietnam, Japan and South Korea. In its official statement, Qantas Group advised Jetstar Asia customers with existing bookings on cancelled flights that they will be offered full refunds; likewise, the company will look into the possibility of rebooking customers onto other airlines. Meanwhile, Jetstar Asia employees directly impacted by the closure will be provided redundancy benefits as well as employment support services. Qantas is also actively working to find job opportunities for these employees across the Group and with other airlines in the region. Despite all these, Singapore will remain a critical hub for the Qantas Group as its third largest international airport. Qantas will continue to offer connections from Singapore through nearly 20 codeshare and interline partners to a variety of destinations across Asia. With the support of Qantas, Jetstar Asia will continue to meet its financial obligations to suppliers, employees and customers.
Qantas to Shake Up Japan Travel with New Haneda Flights
In a significant move set to transform travel between Australia and Japan, Qantas has announced plans to shift its Melbourne and Brisbane flights from Tokyo Narita Airport to Tokyo Haneda Airport by early 2025. This change comes on the heels of the International Air Services Commission (IASC) granting Qantas an additional daily flight slot to Haneda, effective from 25 February 2025, for five years. New Opportunities for Travelers The new slot allows Qantas to introduce a third daily service between Australia and Haneda, which is conveniently located on the outskirts of downtown Tokyo, unlike Narita, which is over 60 kilometres from the city centre. Currently, Qantas operates two daily flights from Sydney to Haneda and one daily from Melbourne and Brisbane to Narita. With the new slot, Qantas plans to operate one flight each from Brisbane and Melbourne to Haneda and swap one of its Sydney flights to Narita, ensuring coverage of both airports from Sydney. Awaiting Final Approvals While the IASC determination is a significant step forward, Qantas still needs to secure the necessary slots at Haneda. The airline is optimistic, however, and plans to put these new flights on sale by the end of the year, aiming to meet the growing demand for travel to Japan. Expanding Fleet and Services Qantas applied for the additional slot on 16 September 2024 to start the new services on 30 March 2025. The airline plans to use its Airbus A330 aircraft, which can accommodate 297 passengers, for these routes. The capacity must be fully utilised by 30 April 2025 and can be shared with Qantas subsidiaries, including the low-cost carrier Jetstar. Currently, Jetstar operates daily flights from Brisbane and Cairns to Narita and 11 weekly flights from Sydney, Brisbane, and Cairns to Osaka. A Word from Qantas International CEO Qantas International CEO Cam Wallace expressed his satisfaction with the IASC’s decision: “With this third frequency, we plan to be the only airline to connect Australia’s three major east coast cities with Haneda Airport – right in the heart of downtown Tokyo. Japan is an incredibly popular destination for Australians, and we see strong demand for our services. These new flights will make it easier for Qantas customers to get to Tokyo.” Looking Ahead As Qantas awaits final slot approvals, the airline’s plans to enhance connectivity between Australia and Japan are underway. This strategic move caters to the increasing demand for travel to Japan and positions Qantas as a key player in the Australia-Japan travel market. Keep an eye out for these new flights, which are expected to go on sale towards the end of the year, offering more convenience and options for travellers heading to Tokyo.
Jetstar Soars to Second Place as Brisbane Airport Hits Pre-COVID Passenger Numbers
Jetstar has ascended to become the second largest international carrier at Brisbane Airport, which has now reached 95% of its total pre-COVID passenger numbers. The low-cost airline now trails only Qantas, having grown by a staggering 149% internationally in Brisbane over the past year. This growth is largely attributed to a significant increase in flights to Asia and enhanced services to Auckland. “Queenslanders have embraced Jetstar’s low fares, with all of the new route launches from Brisbane Airport receiving strong support. This has propelled the airline from being Brisbane’s seventh biggest international carrier to number two,” said Ryan Both, Executive General Manager of Aviation at Brisbane Airport. In the 2024 financial year, Brisbane saw a total of 22.6 million passengers, including 5.6 million international and 17 million domestic passengers. This represents a recovery of 89% and 97% on FY19 levels respectively. “We know more Queenslanders have been ticking off their bucket lists, but importantly we’re also seeing more international tourists visiting the state. That’s good news for the state’s tourism regions from the Gold Coast to Tropical North Queensland and the Outback,” Both added. Brisbane now offers flights to 32 international destinations, just one shy of its pre-COVID high of 33. Major US carriers American Airlines and Delta Air Lines are planning direct flights to Brisbane this year, joining United, Air Canada, and Qantas in trans-Pacific services. “We are eagerly looking forward to the launch of American Airlines direct from Dallas and Delta from Los Angeles,” said Both. “By the end of the year there will be five major carriers serving the North American market, providing a historic level of options and competition across the Pacific.” Last June, Jetstar announced a major increase in its international services out of Brisbane, including shifting its Tokyo (Narita) service from the Gold Coast, commencing new direct flights from Brisbane to Osaka and Seoul (Incheon), and increasing the frequency of its existing flights to Bali and Auckland. Steph Tully, CEO of Jetstar, thanked the Queensland government and Brisbane Airport for their support via the state’s Attracting Aviation Investment Fund (AAIF). “The new partnership with Brisbane Airport has unlocked about half a million new seats between Brisbane and some of the most popular international destinations on our network,” Tully said. Jetstar also recently announced plans to launch Brisbane-Bangkok flights by the end of the year, further expanding its international footprint and bringing even more tourists to the sunshine state from Japan, South Korea, and across the Tasman.
Jetstar Unveils New Uniform to Mark 20th Anniversary
Jetstar has revealed its new uniform collection, designed by acclaimed Australian fashion designer Genevieve Smart, as it celebrates 20 years of flying and looks ahead to the future of low-cost travel. The new uniform, which will be worn by more than 5000 Jetstar frontline team members across Australia, New Zealand, Japan, and Singapore from late 2024, features a modern look reflecting the airline’s vision and values. The pilot uniform has been updated from black to blue, with stylish cuts, new epaulettes and the option of a neck scarf. The cabin crew and airport uniforms offer a range of options to suit individual preferences, including blazers in blue and orange, a shirt dress, tailored skirts, tapered fit trousers, polos, and overcoats. Inspired by the sunset seen through an aircraft window, the new colour palette includes a softer orange complemented by blue, symbolising Jetstar’s commitment to making travel fun, affordable and accessible. Jetstar Group CEO Stephanie Tully said the new uniform represents the beginning of a new era for the airline, its people, and its customers. “We’ve listened to our people and wanted to create a uniform that reflects how far we have come as we move into our third decade of operation,” she said. “With the help of Genevieve Smart, the newly designed collection caters to everyone and gives our crew more freedom to choose what they would like to wear. “Sustainability has been an essential part of the process, including ensuring that Jetstar’s current uniforms are repurposed into new products. “Our new look uniform comes as we celebrate our 20th birthday in May and adds to our investment in new aircraft, new routes, and new cabins for our international widebody fleet to help customers fly to more places more often for less.” Genevieve Smart, co-founder and creative director of Ginger & Smart, said she was honoured to work with Jetstar on the design of the new uniform, which she said was inspired by the anticipation and excitement of travel. “Embarking on the creative journey to design uniforms for Jetstar was a fabulous adventure that began with a deep dive into the airline’s vision and core themes of fun, unity, holidays and affordable travel,” she said. “We focused on the anticipation of the destination, the excitement of looking at a map, dreaming about the possibilities and the thrill of arriving at a chosen destination. “The evolution from black to a dynamic blue and orange palette reflects Jetstar’s transformative journey over the past two decades, while the looks were intended to feel like pieces one might instinctively pack for a holiday, whether it’s a linen jacket and cotton chinos, a shirt dress, or a smart polo.” The new uniform collection, named Stellar, was developed with the input and feedback of 40 Jetstar frontline team members, who participated in the design process and wearer trials. Jetstar cabin crew manager Kat Vass, who was part of the project, said she was proud of the final product and eager to wear it. “We can’t wait to wear the new uniforms through the terminals and onboard,” she said. “We have worked on developing our new uniforms for some time now, testing them extensively both on the ground and in the air. “The new uniforms are professional, comfortable and designed with much care and thought.” Stellar collection The Jetstar star print dominates this collection. Each silhouette in this capsule is meant to exude festive spirit while being professional. The classic and flexible shirt dress, designed to fit different body types and provide comfort and an effortless office style, is the collection’s foundation. The linen-look textured blazer adds an elegant casual style with a loose fit. The blue blazer is a modern classic, while the orange one has a new style and a brighter orange colour. The fitted trousers and skirt match the collection’s current style. The traditional cotton shirt’s relaxing blue colour and subtle orange trim match the design. With its stripe accent and elasticated construction, the belt adds sportiness to the holiday-inspired professional attire, blending style and comfort. Horizon Collection Horizon creates an inspired journey theme with modern textures and hues. It has a linen-look jacket, a fitted shirt, and classic and tapered shape pants, so you can select what fits you. Like Stellar, a sporty belt with stripe details and elasticated design integrates flair and comfort into the holiday-inspired, professional outfit. Pilot collection Our Pilot series is a contemporary classic with an elegant, timeless style. A navy-cut tailored suit is sleek and contemporary. The slimline tie’s delicate star-jacquard fabric unites the collection with the uniform suit. Based on crew comments, we’ve updated our epaulettes, braids, and wings badges to maintain professionalism. . The post Jetstar Unveils New Uniform to Mark 20th Anniversary first appeared on Stray Nomad Travel News.
Jetstar Launches New Flights Linking Brisbane with Seoul and Osaka
Jetstar is launching additional flights between Brisbane and Seoul, South Korea, and Osaka, Japan, accordingly, significantly boosting the number of international low-fares seats in south-east Queensland. Jetstar will fly three times weekly nonstop from Brisbane to Seoul (Incheon) and four times nonstop from Brisbane to Osaka (Kansai) using its fleet of Boeing 787 Dreamliners. The launch of the Brisbane to Osaka route will create the only direct service between the two cities. With a total annual passenger volume of up to 240,000, the two new routes are projected to inject millions of dollars into the tourist sector of south-east Queensland. The flights are made possible through the Attracting Aviation Investment Fund (AAIF), a programme that the Queensland government and airports worked together in order to boost the state’s tourism industry. The launches follow Jetstar’s partnership with Brisbane Airport, which has already resulted in new services between Brisbane and Tokyo (Narita) and extra low-cost seats on Bali and Auckland routes. Jetstar Group CEO Stephanie Tully said the airline has experienced high demand for international travel to and from south-east Queensland. “These new routes are expected to be popular in both directions, with inbound visitation from South Korea and Japan expected to inject millions of dollars into the Sunshine State’s economy. For Queenslanders, more than 240,000 fare seats across the two routes will allow them to explore these incredibly beautiful cities.” Brisbane Airport CEO Gert-Jan de Graaff stated, “The Brisbane launch of two new Jetstar routes within two days is fantastic news for tourism and jobs in Queensland. These flights further solidify our thriving partnership with Jetstar, contributing to the most significant boost in affordable fares for Queenslanders and valued visitors. BNE now has direct connections to 29 international destinations and 61 airports in Australia.” Queensland Tourism Minister Michael Healy said, “Jetstar’s new direct flights between Osaka and Seoul will bring thousands of tourists to Brisbane. “Latest figures show South Korea is a stand-out growth market for Queensland, up by 40 per cent to 56,000 visitors a year, “Japan is our second largest source market worth $146.5m a year in overnight visitor expenditure, “These new services are supported by the Queensland Government’s Attracting Aviation Investment Fund (AAIF) to stimulate the state’s visitor economy.” Flight schedule Brisbane to Seoul (Incheon) from 1 Feb 2024* The post Jetstar Launches New Flights Linking Brisbane with Seoul and Osaka first appeared on Stray Nomad Travel News.
Qantas and Jetstar Get Ready for Busy Summer Travel
Following last year’s holiday travel chaos caused by a lack of staffing and preparation, Qantas and Jetstar are mobilising reserve workers and keeping aircraft on standby in preparation for one of their busiest Christmas holiday travel periods in years as they continue to invest in improving the customer experience. Approximately 8.5 million people are expected to fly on Qantas and Jetstar services on nearly 70,000 flights in December and January. This is more than 500,000 more people than last year and the most since 2019-20. The Group’s single busiest day of travel in the coming weeks is likely to be Friday, December 15, with more than 150,000 customers flying throughout the day. Qantas and Jetstar have been working tirelessly to prepare for the summer peak, ensuring a safe and enjoyable travel experience during this exceptionally busy time. For the last 14 months, Qantas has been the most punctual domestic airline and has had the fewest cancellations. The airline is committed to delivering passengers to their destinations on time more often. Jetstar’s performance has improved significantly as supply chain concerns have subsided and new aircraft have joined the fleet. Several additional measures are in place over the summer peak, including: Up to 13 jet aircraft will be on standby as ‘operational spares’, including an Airbus A380, to provide an extra buffer in disruptions. A significant boost to the number of reserve staff who can be called upon if there is unexpected sick leave. Almost 3,300 additional operational employees have been recruited over the past 12 months, including cabin crew, pilots, engineers and airport customer service staff as flying has increased. Maintenance has been brought forward on Qantas and Jetstar aircraft. This includes a targeted fleet health program at Qantas’ engineering facility in Brisbane on its Boeing 737 aircraft. The Group also works with industry partners to have extra staff during peak periods, including additional ground handlers on standby and airport security screeners. Qantas is investing $230 million in various initiatives to address issue areas and improve the passenger experience this financial year alone. More frequent flyer reward seats and a significant improvement to the Qantas app that includes luggage monitoring, greater in-flight catering, and more generous customer recovery for significant flight delays are already in place. In response to the continued high demand for international travel, the Qantas Group is operating significantly more international capacity than last summer, including: Doubling flights to Japan. Flights to New York from Sydney have resumed (now via Auckland). Shanghai-Sydney flights have resumed. Jetstar will also start flying between Melbourne and Fiji this week. As previously disclosed, Group International’s capacity is expected to recover to pre-COVID levels by the middle of next year and is now around 90%. During these holidays, Bali, Auckland, Singapore, Tokyo, and London are the most popular overseas destinations. Some of the most popular summer vacation destinations on the domestic network include the Gold Coast, Cairns, Melbourne, and Perth. Over one million people will fly for less than $100 in December and January on Jetstar, and frequent flyers will utilise hundreds of thousands of Classic Reward Seats on Qantas, Jetstar, and partner airlines. It will be a busy travel summer season; therefore, Qantas advises travellers to avoid long lines and delays by checking in online, arriving early, 2-3 hours before the flight, and staying within luggage limits, which can lead to flight delays.
Jetstar To Fly Direct From Sydney to Osaka
Jetstar will commence direct flights between Sydney and Osaka (Kansai), offering more than 100,000 low-cost tickets between the two popular destinations every year. From 1 April 2024*, the low-cost carrier will take off three times a week using its fleet of Boeing 787 Dreamliners – the first time in 15 years that Jetstar has flown the direct route. The announcement follows news Jetstar will also start four weekly return flights between Brisbane and Osaka on 2 February 2024. Jetstar Group CEO Stephanie Tully said the arrival of more Airbus A321neo LRs enabled the low-cost carrier to redeploy its Boeing 787s and grow its international network. “This is the eighth international service we’ve launched or announced in the past year and our third new service between Australia and Japan.” “Japan has always been a top holiday spot for our customers, so we know they’ll be excited to have easy access to this incredible Japanese city.” “Known as the food capital of Japan, Osaka is also famous for its nightlife, architecture, and history and is fast becoming a must-see destination for Aussie travellers. “And in return, the launch of this new service means Jetstar will be the only airline to fly from Osaka to Sydney, Brisbane and Cairns – the three most popular cities for Japanese tourists.” FLIGHT SCHEDULE 1 – 7 April 2024 (daylight saving) Flight # Frequency From To Depart Arrive JQ13 Tue, Thu, Sat SYD KIX 11:20 19:00 JQ14 Mon, Wed, Fri KIX SYD 21:00 08:35 + 1 day 8 April – 5 October 2024 Flight # Frequency From To Depart Arrive JQ13 Tue, Thu, Sat SYD KIX 10:20 19:00 JQ14 Mon, Wed, Fri KIX SYD 21:00 07:35 + 1 day ^Available until sold out. Fares are one-way. Prices are based on payment by PayID, Jetstar voucher, Jetstar Gift Card, or bookings redeemed only in Qantas Points through jetstar.com. For other payment options, a Payment Fee applies. See jetstar.com/fees. Checked baggage not included. Selected travel dates and conditions apply.
Jetstar to relocate to Terminal 3 Manila International Airport from 16 April
From 16 April 2023, Jetstar Asia (3K) and Jetstar Japan’s (GK) operations at Manila International Airport in the Philippines will be relocated from Terminal 1 to Terminal 3. Jetstar’s flight schedule, ground handler, check-in facilities and check-in timings will remain unchanged. Jetstar passengers booked to travel to/from Manila International airport from 16 April will receive an updated email itinerary to reflect the new terminal. Terminal 3 is the newest and largest terminal in Manila International Airport and can manage up to 13 million international passengers annually. A complimentary shuttle bus service is available for passengers needing to access other terminals. The Jetstar Group currently operates up to 21 weekly services to Manila. Jetstar Asia currently operates up to 14 weekly flights between Singapore and Manila and Jetstar Japan operates 7 services a week between Manila and Tokyo. Services between Manila and Nagoya will start from 27 March.
Japan Is Now Fully Open To Australian Tourists
Last Tuesday, Japan eased its previously rigid COVID restrictions, allowing international travellers to enter the country without a visa for the first time since the pandemic’s beginning. During the pandemic’s peak, Japan closed its borders to the vast majority of international travellers. Since June, only packaged tours have been allowed. Meanwhile, the yen has plummeted against the dollar, providing some travellers far more purchasing power, and making Japan practically tempting to bargain seekers. The country-regulated number of visitors is 50,000 per day, and visitors must book their arrival through an authorised tour operator. Before the pandemic, big-spending international travellers used to flock to Tokyo’s Akihabara electronics area, where shops were full of watches and souvenirs like samurai swords and toy cats with bobbing heads. Brisbane Airport claims Japan has been the most popular tourist destination searched for by Australians on Google over the past 20 years, making the opening extremely important for Australia’s economy. Visitors arriving in the country for the first time can now make their travel plans. Still, they must provide proof of either a triple vaccination or a negative pre-departure COVID test. Qantas now operates three weekly flights between Sydney and Tokyo (Haneda); this will increase to four weekly in 2023 from Melbourne and three weekly on 1 December from Brisbane. While Jetstar has already begun Cairns-Narita and Osaka-Narita flights and Gold Coast-Narita Airport flights, the Flying Kangaroo will extend its services from the NSW capital in November. Virgin will debut its rival route to Japan in March next year, but bookings have already opened. Meanwhile, Qantas and Jetstar are luring Australians to Japan by offering every economy seat as a ‘classic flight reward’ from 11 May to 20 June 2023 – meaning loyalty points may be used to purchase seats. From 11 October to 30 November 2022, all economy seats on Jetstar flights between Australia and Japan will be offered as ‘classic flight rewards.’ All Nippon Airways and Japan Airlines aim to increase flight capacity in response to growing demands. During the pandemic, both drastically reduced flights. Before the pandemic, 32 million international visitors visited Japan in 2019. According to the World Travel & Tourism Council, the travel and tourism sector contributed more than 7% to the local economy.
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