Ctrip has teamed up with Baidu, the Chinese search engine, to provide a new translation service for Chinese tourists abroad. Using Baidu's "optical character recognition" (OCR)…

Following the easing of global COVID-19 restrictions, mentions in filings of ‘business travel’ per company across sectors rose 17% in 2021 and have risen a further 4% in 2022, suggesting…

Do you know what Chinese are talking now? They are talking about ‘Revenge Spending’ (报复性消费).

One hotel provides facial recognition check-in and a chatbot that answers your questions in a couple of seconds, while the latter has only comfortable rooms to offer. What hotel would you…

Personalisation is the winning ingredient in travel and we have been seeing signs of it creep into more mainstream experiences. Whoever owns the traveller’s journey from end-to-end will win.

Hotels and travel management companies are increasingly using AI to carry out customer service tasks, which are important in managing bookings and service.

China’s population of 1.4 billion has attracted companies from all over the world. Even a slice of this statistics would do wonders for a company. However, travel tech companies must first…

Travellers from mainland China took more than 62 million outbound trips in the first half of 2017 with an increase in preference for self-guided tours, as per the China Tourism Academy.…

Madame Tussauds Hong Kong prepares to welcome versatile artist Z.TAO in 2018. Mr. Huang Zitao has been invited to be the first celebrity housed at Fashion Zone and will attend the unveiling…