SKAL BANGKOK TALKS ARTIFICIAL INTELLIGENCE
SKAL BANGKOK TALKS ARTIFICIAL INTELLIGENCE
AI for Marketing: Join the October Skal Bangkok Luncheon Talk for Expert Insights from Move Ahead Media’s Craig Burton
BANGKOK, Thailand –…
The UAE government partners with Mastercard to accelerate adoption of Artificial Intelligence
The UAE’s Artificial intelligence, Digital Economy and Remote Work Applications Office and Mastercard today signed a Memorandum of Understanding to increase Artificial Intelligence (AI)…
Mastercard and Network International launch new Artificial Intelligence fraud-prevention solution
Mastercard announced that it is partnering with Network International, the enabler of digital commerce across the Middle East and Africa, to address fraud, declines and chargebacks in order…
Artificial Intelligence, data analytics and augmented reality for transforming tourism
Tourism Innovation Summit 2022 has once again hosted the Touristech Startup Fest entrepreneurship competition
The future of air travel lies in Artificial Intelligence
With one of its 300 aircraft taking off from somewhere in the world every 90 seconds, British Airways runs a hugely complex global operation, 24-hours a day.
Alex Cruz, chairman and…
Artificial intelligence in hospitality – friend or foe?
Hotels and travel management companies are increasingly using AI to carry out customer service tasks, which are important in managing bookings and service.
Artificial Intelligence: SITA’s drive to make lost baggage a distant memory
Not content with creating robot baggage handlers at Kansai International Airport and Osaka International Airport, SITA is now promising to end the frustration and expense of lost baggage…
Air New Zealand unleash artificial intelligence in Oz
Air New Zealand’s artificial intelligence-backed chat-bot, Bravo Oscar Tango (Oscar for short) has received his first international promotion – beginning work online in Australia.
SITA Intelligence and Targeting provides real-time risk assessment
SITA has unveiled its most advanced intelligence and targeting offering yet, providing the backbone for dynamic and integrated border management, helping governments identify and manage…
ETOA members to benefit from travel intelligence insights from Mabrian
Mabrian, a leading provider of travel intelligence solutions, is thrilled to announce its partnership with ETOA (European Tourism Association), the foremost trade association promoting the…
Sabre introduces Retail Intelligence for airlines to grow revenue opportunities
Sabre has announced the release of the first two products in the company’s Retail Intelligence suite: Sabre Air Price IQ™ and Sabre Ancillary IQ™ for the dynamic pricing of…
TUI brings ChatGPT to its mobile app in UK
TUI is bringing ChatGPT to its mobile app and testing the potential of generative Artificial Intelligence (AI).
Ascott launches CHATGPT-powered web chatbot – CUBBY, your AI travel buddy
The Ascott Limited (Ascott), a lodging business unit wholly owned by CapitaLand Investment, has just launched a generative artificial intelligence (AI) powered web chatbot to enhance the…
Sojern Announces Platform Enhancements to AI-Powered Audiences
SAN FRANCISCO, June 20, 2023 /PRNewswire/ -- Sojern, the leading digital marketing platform for the travel industry, announces the latest version of its Sojern Travel Marketing Platform…
Top holiday hotspots of 2023 from AI
New research has revealed the holiday hotspots of 2023 – according to artificial intelligence. And France and Italy are the overall top suggestions from ChatGPT and Bard respectively.
66% of ChatGPT users are using the tool for coding
The recent launch of ChatGPT has launched a serious discussion regarding the broader use of Artificial Intelligence.
AI boom: Don’t miss out, but avoid the frenzy
Investors must take a cautious approach to the Artificial Intelligence (AI) boom to avoid getting ‘burned says Nigel Green
oneworld and Elemental Cognition’s breakthrough AI Travel Agent transforms the online booking experience
oneworld Alliance and artificial intelligence (AI) company Elemental Cognition have completed initial trials of their state-of-the-art booking tool that helps customers navigate the complex…
AI and tech: Number one focus for travel in 2023
Tourism leaders attending the MarketHub Americas by Hotelbeds have reported that Artificial Intelligence and technology will be their top strategic priority for 2023.
Generative AI and sustainability are driving investment in the tourism technology segment
Generative artificial intelligence (AI) and environmental, social and governance (ESG) activities are attracting the highest levels of investment in travel technology at present, according…
Hyperchain Technology debuts at InnoEX
From April 12 to 15, InnoEX was held at the Hong Kong Convention and Exhibition Centre. This year's show focused on smart city, digital business, artificial intelligence and other key…
Expedia launches conversational trip planning powered by ChatGPT
Expedia announced an exciting new use for artificial intelligence with the beta launch of a new in-app travel planning experience powered by ChatGPT.
‘Benefits and Dangers of AI’ at Hospitality Innovation Summit 2023
Like all businesses, Artificial Intelligence (AI) is becoming an integral part of the hospitality industry.
42 Abu Dhabi hosts AI workshop with over 1000 Virtual Attendees
42 Abu Dhabi, the UAE capital’s innovative and disruptive coding school that provides a unique peer-to-peer, gamified learning methodology hosted an insightful workshop under the title…
Tiqets partners with RUNNR.ai
Tiqets, the online platform for cultural and leisure experiences in Europe and North America, has signed a partnership with RUNNR.ai, a conversational Artificial Intelligence (AI) solution…
AmexGBT buys AI start-up 30SecondsToFly
American Express Global Business Travel (GBT) has acquired 30SecondsToFly, a technology start-up specialising in artificial intelligence (AI) and messaging for business travel
Travel tech this week: The first airline ticket on the blockchain and more
This week in the travel tech industry, the first airline ticket through a blockchain has been issued. TripAdvisor has launched self-service advertising and Amadeus for Developers offers…
When you absolutely, positively need to be there on time: Finnair gets punctual
Finnair has unveiled some new tech today with the announcement that it had built a machine with private artificial intelligence firm Silo AI.
Deep Neural Network: Key to achieve hyper-responsive customer service
Artificial intelligence advances in greater strides making it more reliable and an attractive business solution. Over the past decade, the travel industry is keen on taking advantage of AI…
SiteMinder and IDeaS Revenue Solutions study finds hoteliers fear robot-run future
A white paper by SiteMinder and IDeaS Revenue Solutions has found that while hoteliers fear a future where their properties are run by robots, they believe artificial intelligence (AI) may…
Sabre: predictive analytics represent a tectonic shift for hospitality
Sabre Corporation has developed the hospitality industry’s first analytics platform to use artificial intelligence to help maximize total hotel revenue. SynXis Analytics Cloud is Sabre’s new…
The rising importance of empathy and new technology in Culture & Heritage Tourism
Heritage tourism experts grappled with complex issues of presenting culture and heritage to tourists at an international gathering of culture tourism experts 24-25 September in Valencia,…
Deloitte: Travel leaders embrace automation and tech as workforce challenges continue to weigh on industry
Amid ongoing labor concerns, airline and hospitality leaders leverage digital and technology solutions to enhance traveler experience.
HomeToGo reveals its 2023-2024 Autumn Winter Travel Forecast
HomeToGo, the marketplace with the world's largest selection of vacation rentals, released its 2023/24 Autumn Winter Travel Forecast, revealing the trends that are shaping vacation plans for…
Virgin Australia expands long-term partnership with Sabre
Sabre Corporation has strengthened and expanded its relationship with Virgin Australia to allow the carrier to deliver improved retailing capability while supporting its growth objectives.
Webb Fontaine Group Awarded 5-Year Project with Libyan Customs Authority for Advanced Cargo Information System for Exports to the State of Libya
DUBAI, UAE, Sept. 20, 2023 /PRNewswire/ -- Webb Fontaine Group is thrilled to announce the acquisition of a prestigious 5-year investment project in collaboration with the Libyan Customs…
IBIS STYLES LAUNCHES NEW #OPENPARTY SERIES ACROSS EUROPE, CELEBRATING CREATIVE EXPERIENCES AND VIBING WITH LOCAL ARTS & CULTURE SCENES
First #OpenpARTy kicks off at ibis Styles CopenhagenOrestad, with guests invited to be "part of the art"
COPENHAGEN, Denmark, Sept. 14, 2023 /PRNewswire/ -- ibis Styles, part of Accor, a…
Phocuswright Conference releases full 2023 program
Phocuswright, the leading travel industry research and events authority, has released its full 2023 program for The Phocuswright Conference, which will be held November 13-16 in Ft.…
Vietjet and Boeing finalize 12 Max delivery in 2024 during U.S. President Joe Biden’s official visit to Vietnam
Vietjet and Boeing’s high-ranking delegates have reached a significant agreement regarding the 200 737 Max orders during the U.S. President Joe Biden's official visit to Vietnam.
Flight Centre Travel Group records strong profit turnaround during 2023 Fiscal Year
FLT's corporate travel business continued to out-perform, comfortably out-pacing broader industry recovery and delivering record TTV during FY 23.
UAE Sports Science and Sports Medicine Center and Amity University Dubai sign agreement
The UAE Sports Science & Sports Medicine Center affiliated to General Authority of Sports (GAS) signed a cooperation agreement with Amity University - Dubai to cooperate in the areas of…
Experiential travel replaces conventional motivations for travel
Mabrian Technologies, the leading company in Travel Intelligence and sentiment analysis, reveals the evolution of travellers’ behaviour and motivations from 2019 until now.
Since 2023 is…
Experiential travel replaces conventional motivations for travel
Mabrian Technologies, the company in Travel Intelligence and sentiment analysis, reveals the evolution of travellers’ behaviour and motivations from 2019 until now.
Web in Travel releases theme and program and speakers for October conference in Singapore
Web in Travel (WiT), the global news and events platform focused on travel technology, has released the program and speakers for its WiT Singapore Conference, which takes place in the city’s…
The 1st REGIONAL GREAT AUDIT MINDS (GAM) CONFERENCE 2023 in Abu Dhabi
The UAE Internal Auditors Association proudly announces the groundbreaking 1st Regional GAM “Great Audit Minds” Conference, themed "Igniting Sustainable Thinking," set to take place from…
Sabre launches Lodging AI
Sabre Corporation announced the availability of Lodging AI, marking the introduction of its Sabre Travel AI™ capabilities in the lodging sector and enhancing the power of Content Services…
IAAPI Annual Meet & Training Program 23′
Step right up and mark the calendars for the most thrilling and enchanting event in the attractions industry!
The Next-Generation of Corporate Travel Retailing: Deem, Powered by Travelport+
Travelport confirmed the integration with Deem, a leading corporate travel management platform, with Travelport+.
Travelport delivers British Airways’ NDC content on Travelport+, providing faster and easier access for agents
Travelport announced that New Distribution Capability (NDC) content from British Airways is now live on the Travelport+ platform.
Travelport renews multi-year agreement with United Airlines
Travelport announced that it has renewed its multi-year agreement with United Airlines, the largest airline in the world as measured by available seat miles.
ITB China 2023 partners with Trip.com Group as official travel service partner
ITB China, the marketplace for China's travel industry, is thrilled to announce its collaboration with Trip.com Group, the leading global travel service provider for this year's highly…
SITA and Envision digital partner on solutions that help airports cut fuel and power costs
Air transport industry IT provider SITA and Envision Digital signed a new partnership to help airports reduce operational costs and support their net zero ambitions.
Technologies give leg up to archaeological studies on relics unearthed at Sanxingdui Ruins site
BEIJING, July 28, 2023 /PRNewswire/ -- A report from People's Daily: The new building of the Sanxingdui Museum in southwest China's Sichuan province officially opened to the public on July…
Staynex Partners with Huawei to Enhance Web3 Initiatives for the Travel and Hospitality Industry
SINGAPORE, July 28, 2023 /PRNewswire/ -- Global vacation club platform, Staynex, has announced a partnership with tech giant, Huawei, to leverage Web3 technologies and enhance the travel…
FGIC launches the National Geospatial Features Catalogue
The Federal Geographic Information Center (FGIC) announced the launch of the National Geospatial Features Catalogue, which will contribute to the creation of a strategic data guide
Top 7 trends shaping India’s meeting & events industry in 2023
With events and in-person connections back in focus, optimism abounds the meetings and events industry this 2023
Sands China announces three exhibitions for Art Macao 2023
In support of the upcoming Art Macao: Macao International Art Biennale 2023, Sands China Ltd. is presenting an impressive array of exhibitions and artworks from August to October, aimed at…
Travel & expense spend management is growing in importance
According to a recent BCD Travel survey of 164 travel buyers worldwide, the importance of travel and expense spend management has increased in priority, reaching its highest level…
Empowering travellers through AI-driven strategy
Trip.com Group, a leading travel service provider, has unveiled a series of enhanced services aimed at empowering travellers through AI-led capabilities and knowledge.
Treasure Global Signs Collaboration Agreement with VCI Global to Develop AI-Powered Travel Platform
NEW YORK and KUALA LUMPUR, Malaysia, July 19, 2023 /PRNewswire/ -- Treasure Global Inc (NASDAQ: TGL) ("TGL", "Treasure Global," or the "Company"), an innovative technology solutions…
Trip.com Group unveils new initiatives to support customers planning their next trip
Empowering travellers through AI-driven strategy
SHANGHAI, July 17, 2023 /PRNewswire/ -- Trip.com Group, a leading travel service provider, today unveiled a series of enhanced services…
Hurtigruten To Launch First Zero-Emission Cruise Ship In 2030
Hurtigruten Norway intends to launch its first zero-emission cruise ship in 2030, eventually converting the entire fleet to run without emissions.
The new 500-passenger ship,…
Arinex and Joyn combine forces to create The Arinex Group
Joyn, a leading event technology platform, is excited to announce that it has acquired Arinex, the largest Australian owned business event management company.
Sojern Acquires VenueLytics to Bolster its Platform for the Hospitality Industry
SAN FRANCISCO, July 11, 2023 /PRNewswire/ -- Sojern, the leading travel marketing platform, today announced the acquisition of VenueLytics, the hospitality industry's most integrated guest…
Emirates Group ramps up recruitment globally
The Emirates Group is laying the groundwork for its next big growth phase with a mammoth drive to recruit the best minds and talent globally across 180 unique roles.
AI-based project to optimize vessel performance forecasting concludes testing
Initiated in August 2020, the Via Kaizen project explores how AI and machine learning can enable more energy-efficient voyage planning for ship operators.
Hotelbeds introduces new digital tools to make selling travel easier for clients
With the summer holiday season in full swing, Hotelbeds is helping its clients manage the growing demand for travel by introducing new products and tools. The travel tech company is…
Hong Kong Ready for More World-Class Conventions
eTurboNews:
Hong Kong further strengthens its status as the World's Meeting Place and remains a top choice among convention organizers.
Read more: Hong Kong Ready for More World-Class…
HotelRunner introduces AI-Powered Review Center for enhanced Reputation Management
HotelRunner, the leading travel and hospitality technologies platform, has launched HotelRunner Review Center, an innovative solution that will fundamentally change the way properties manage…
dnata introduces ground-breaking cooking robot at World Travel Catering & Onboard Services Expo (WTCE)
dnata, a global air and travel services provider, announced an exciting addition to their presence at the World Travel Catering & Onboard Services Expo (WTCE)
Tailor-made touch more important than digital efficiency for leisure travel advisors
Highly-personalised service is becoming the key differentiator for travel advisors, according to a new report from Accor, the world leading hospitality group.
The report, titled…
Hotelbeds and Wayra (Telefónica) announce first start-ups to be part of the TravelTech Lab
Hotelbeds and Wayra, Telefónica's open innovation initiative, have announced the winners of the first TravelTech Lab by Hotelbeds challenge.
Hahn Air drives change with innovation
Airline distribution provider, Hahn Air, is creating an innovation node for companies looking to advance their innovative projects.
ZainTech partners with Mastercard to provide unique AI and Machine Learning data solutions to businesses
ZainTech, the one-stop digital solutions powerhouse of Zain Group, has signed a memorandum of understanding (MoU) with Mastercard to create unique data-driven and innovative solutions.
The Ultimate Julian Alps Sensory Adventure – when an NFT becomes a unique experience in Slovenia
This week marked the end of a three-day event where representatives from 15 media outlets, owners of an exclusive NFT digital souvenir, cashed it in as a ticket to a unique experience in the…
Game On! Emirates Group and AWS team up to craft an immersive digital world
The Emirates Group is embarking on a futuristic, immersive digital journey to transform its employee experiences – a first for the industry – by collaborating with Amazon Web Services (AWS).
Expedia Group shows B2B growth with new partnerships, tech features
Following a strong quarter for Expedia Group’s B2B segment where it delivered 55% in revenue growth compared to 2022, the company announced new partnerships and tech features aimed at…
Dubai esports & games festival to return in June 2023
Dubai Festivals and Retail Establishment (DFRE), is thrilled to announce the return of the annual Dubai Esports & Games Festival (DEF 2023) from 21 to 25 June 2023 at the South Halls,…
Astra Tech partners with Etihad Airways to launch flight bookings on Botim
Astra Tech (Astra) signed a partnership with Etihad Airways that will enable customers to book flights through BOTIM, the MENA region’s leading VoIP (Voice over Internet Protocol) solution,…
China Mobile Hong Kong Introduces Three Popular Middle Eastern Regions into its Top Asia and Europe Day Pass Package
Day Pass for Top Asia Package starts as low as $19.9/day
Easy online pre-ordering, without switching SIM upon arrival, travel to multi-destinations worldwide with ease
HONG KONG, April…
Trip.com and Amazon Web Services sign MOU to build joint innovation lab
Trip.com has announced it will build a joint innovation lab with Amazon Web Services (AWS), the world's most comprehensive and broadly adopted cloud.
ATM to welcome over 2,000 exhibitors, representatives from more than 150 countries and an expected 34,000 attendees to Dubai
Arabian Travel Market (ATM) 2023 is ready to welcome the global travel, tourism and hospitality community to the UAE from Monday 1 to Thursday 4 May. The 30th edition of the show will host…
CrimsonLogic partners with Shanghai Data Group
Singapore-based global technology company CrimsonLogic, a leader in digital trade facilitation solutions and part of the PSA Group, announced that it has entered into a strategic…
Trip.com and Amazon Web Services sign MOU to build joint innovation lab
SINGAPORE, April 25, 2023 /PRNewswire/ -- Trip.com, an international one-stop travel service provider, today announced it will build a joint innovation lab with Amazon Web Services (AWS),…
Conrad Pune launches ‘The Wedding Studio’
Conrad Pune, the flagship luxury hotel for Hilton Worldwide in India, is proud to unveil its much-awaited Wedding Studio, the ultimate venue for couples seeking bespoke and incomparable…
AutoGPT gains popularity as Twitter influencers predict revolution in AI, reveals GlobalData
AutoGPT has emerged as the top trend on Twitter since the second week of April 2023, reveals the Social Media Analytics Platform of GlobalData, a leading data and analytics company.
Amadeus Labs opens engineering facility in Pune
Amadeus has announced the opening of their new engineering site in Pune, Maharashtra. This facility will help expand Amadeus Labs’ engineering and R&D activities in India.
World leaders to shape the future of sustainable tourism at ATM 2023
Travel professionals and policymakers from across the globe will explore how the tourism sector is ‘Working Towards Net Zero’ at the 30th edition of Arabian Travel Market (ATM), which will…
Drukyul’s Literature Festival by Bhutan Echoes to be held from 4th – 6th August 2023
Bhutan’s Department of Tourism (DoT) has confirmed that the Drukyul’s Literature Festival by Bhutan Echoes will be held from 4th to 6th August 2023 in the capital Thimphu.
AeroCloud pioneers technology for airports to offer ‘kerb to gate’ insights
AeroCloud, the intelligent airport management platform that improves collaboration and operational efficiencies, announces at Passenger Terminal Expo the launch of AeroCloud Optic
ITB Berlin Comes to a Successful Conclusion
by: Harry Johnson |
90,127 ITB Berlin attendees celebrate booming demand at the World’s Leading Travel Trade Show
Full article: ITB Berlin Comes to a Successful Conclusion
Copyright:…
Tour operator brand ‘Eurowings Holidays’ to expand
Vacation packages from a single source: customers can use the Eurowings tour operator brand to book the all-inclusive vacation that is right for them, including an affordable flight and a…
Is AI the next gold rush? Global investment skyrockets 633.33%
If you compare the change from 2020 to 2021 with the previous 3 years, where AI investment remained almost consistent, the 2020 pandemic accelerated this growth.
Although there was a…
e& and Mastercard partner in 16 markets across the Middle East, Asia and Africa
e& has announced a strategic partnership with Mastercard that will see consumers and businesses in 16 markets across the Middle East, Asia and Africa benefit from a variety of new…
ChatGPT: Opportunity or threat for travel?
If in technology and innovation circles 2021 was the year for crypto and 2022 was the year of the metaverse, then 2023 will be remembered as the year of ChatGPT for certain. But is this an…
OYO plans to double premium hotels in 2023
Global hospitality technology platform OYO has announced that it plans to double the number of premium hotels in India in 2023.
AIME Marks A 30-Year Milestone At The Opening
In a milestone year, the Asia Pacific Incentives and Meetings Event went underway on Monday in Melbourne at the Melbourne Convention and Exhibition Centre (MCEC). It is the 30th…
Victory Securities holds “Hong Kong’s first virtual asset research conference”
Victory Securities held the "Hong Kong’s first virtual asset research conference", detailing an overview of the cryptocurrency market and analyzing the impact of external factors on the…
Which Traveller Tribe are you in? Amadeus defines future travellers
Amadeus commissioned a global research study – Traveller Tribes 2033 – which identifies four Traveler Tribes that will develop in the next 10 years and will be future target consumers.
Agoda uses ChatGPT to regale Valentine’s Day hotspots
Tokyo, Bangkok, and Singapore are this year’s most popular Valentine’s Day getaways in Asia, global digital travel platform Agoda revealed
JAGGAER to join world leaders in technology at LEAP, Saudi Arabia
JAGGAER has confirmed its participation at LEAP, Saudi Arabia’s global technology event, where the company will showcase its industry-leading spend management platform and its investment in…
The Potential Rise of Fake Reviews in the Travel Industry
The rise of Artificial Intelligence (AI) technology has the potential to disrupt various industries, and the travel industry is no exception. This week I read an article that points to a…
Dubai to develop sports sector
The Dubai Sports Council has approved a 10-year strategy for developing the emirate’s sports sector, with plans to organise 3,000 local, regional and international events and host 1,000…
Boeing partners with ASM Global – managed Tech Port Center + Arena
An innovative new partnership between Boeing and the Kelly Heritage Foundation—an educational nonprofit organization affiliated with Port San Antonio, on whose behalf ASM Global manages…
Tourism Innovation Summit to focus on digital revolution
by: editor | copyright: eTurboNews - Travel Industry News - World Travel News
In addition to staying in Seville, Spain, Tourism Innovation Summit 2023 (TIS) is planning to boost technology…
Airbus preparing for Intersec 2023 in Dubai
by: Harry Johnson | copyright: eTurboNews - Travel & Tourism News
Airbus is to participate in Intersec 2023, the leading trade fair for safety, security, and fire protection.
The post…
RateGain to acquire Adara
RateGain Travel Technologies Limited (RateGain), a global provider of SaaS solutions for travel and hospitality announced that it has entered into a definitive agreement to acquire Adara…
Cognizant to advance Garuda Aerospace drones with digital technologies
Cognizant has announced that it has signed a memorandum of understanding (MoU) with Garuda Aerospace, one of India's drone startups, to power its drones with advanced digital capabilities…
Airlines Are Betting On A Thriving Post-Pandemic Future
The airline industry has recovered from the pandemic and is experiencing a time of exceptional prosperity.
Algorithms powered by artificial intelligence are sifting through mountains…
Hospitality must “abandon dependence on RevPAR and occupancy metrics” to thrive
Beonprice – one of the world’s hotel revenue management providers – has set out on a mission to persuade the hospitality industry to “abandon the dependence on RevPAR and occupancy rates…
UAE laboratories must adopt technology to drive automation: Medlab ME
Medlab Middle East has revealed the top trends influencing clinical laboratory markets in the UAE and globally, according to a new report published ahead of the 2023 edition of the show.
TIS reveals travel trends for the coming years: social media, sustainability and frictionless experiences
TIS - Tourism Innovation Summit 2022 the global summit of technology and innovation for the travel and tourism industry that has celebrated its third edition in Seville (Spain), has brought…
Safari Holding signs exclusive PropTech deal with HITEK
UAE-based smart property management solutions company HITEK Services, which is part of the Farnek group of companies, has signed an exclusive five-year partnership agreement with…
Finland, Dublin, Vueling and Casa Batlló, winners of the Tourism Innovation Awards 2022
TIS - Tourism Innovation Summit, the global summit of innovation and technology for the travel and tourism industry, celebrated last week the Tourism Innovation Awards 2022 in Seville…
Arab Health to showcase the USD5 billion healthcare metaverse
Arab Health has underscored its commitment to showcasing the latest advances in healthcare technology and innovation with the launch of the Intelligent Health Pavilion and the return of the…
Emirates embraces demand for plant-based meals
Heralding the upcoming World Vegan Day on 1 November, Emirates has delivered a resounding response to heightened demand for plant-based cuisine with a multimillion-dollar investment into new…
TIS2022 to define the future of global tourism
TIS - Tourism Innovation Summit 2022, the technology event for travel and tourism professionals, returns to Seville (Spain) from 2 to 4 November.
eDreams ODIGEO gets highest-ever mobile app sales
eDreams ODIGEO, the world’s largest online travel company in terms of flights outside of China and one of the largest European e-commerce businesses, announced that it achieved a record in…
Using AI to become zero waste
The Iberostar Group has announced its ambitious plan to install artificial intelligence in its more than 100 hotels globally to become zero waste, reduce food waste and save more than…
HITEK MD to deliver keynote at MEFMA conference in Riyadh
Javeria Aijaz, managing director of HITEK, a UAE-based smart FM technology solutions
company, will deliver the keynote address at the Middle East FM Association (MEFMA)
one-day conference…
Savour, celebrate and soak up culture in Seattle this autumn season
Welcome the arrival of autumn in Seattle where there’s a host of festivals, exhibitions and culinary events offering exciting new reasons to visit.
Fantastic festivals
Savour local…
Be covered if your trip is disrupted by heavy rainfall
Singlife will pay up to SGD150 to travellers whose single trip plans are disrupted by heavy rainfall. All countries and regions globally are included in the Rainfall Protection coverage,…
Technology plays a vital role in ensuring seamless travel
A study by Global Business Travel Association (GBTA) and FCM — “The Evolution of Travel Program Technology” — explores how technology has impacted the travel manager’s role, the traveller…
Sustainable food in air! Emirates flight catering launches world’s largest vertical farm in Dubai
The farm’s closed-loop system is designed to circulate water through the plants to maximise water usage and efficiency
Dubai’s metaverse strategy to position Emirate as global hub for tourism
It aims to turn Dubai into one the world’s top 10 metaverse economies as well as a global hub for the metaverse community
Here comes the sun: Latest Sabre survey reveals 5 key travel trends
The latest Sabre survey results revealed several key travel trends that are truly gamechangers in the industry.
Expedia Group unveils new Open World Technology Platform
At its annual partner event, EXPLORE, Expedia Group debuted a three-tiered strategy to redefine its place in travel, including a new technology platform to power the industry called Expedia…
Payment methods for post-pandemic travel and tourism success
Payment methods for post-pandemic travel and tourism success
The relationship between the travel sector and the payments industry has always been complex, never more so than during the…
Why ignoring social media could prove fatal for hotel GMs
Facebook and Instagram, two of the largest social media platforms with 2.9 and two billion monthly active users respectively, are more than just a brand awareness or communication tool for…
Emirates to unveil NFTs and experiences in metaverse
Emirates has unveiled its plans to build signature brand experiences in the metaverse, alongside both collectible and utility-based NFTs for its customers and employees
Check in! Emirates rolls out unique mobile check-in ports for seamless travel and shorter waiting time
Emirates is introducing 25 mobile Check-in Ports at Dubai International airport Terminal 3 as part of its commitment to continuously innovate at every customer touchpoint
Bracing for rebound! Here’s how Amadeus preps for next COVID surge
To prepare for a possible coming COVID surge, Amadeus has partnered with testFRWD, the Austrian startup providing AI-powered solutions for self-certifying COVID-19 tests.
Sharjah Tourism Forum concludes with positive outlook on global travel industry
Sharjah International Travel and Tourism Forum (SITTF), Middle East and Sharjah’s leading travel showcase successfully concluded rounding off the first hybrid event in its 8-year history
This hotel has an unexpected addition to its workforce: Robots
Hawks Cay Resort has turned to the help of robots to provide more opportunities for its associates to dedicate their time where it matters most, serving guests
Conference programme revealed! Blue chips and startups to share Travel Forward stage at WTM London
Travel Forward, the global event for travel technology co-located with WTM London, has revealed the line-up for this year’s conference programme which features one of the travel industry’s…
How travel marketers are activating digital advertising
Travellers are booking directly because of clearer cancellation or refund policies, coupled with their frustrating experiences navigating online travel agency (OTA) reimbursements for…
IATA welcomes Saudi Arabia’s acceptance of IATA Travel Pass
IATA welcomed the decision of the General Authority of Civil Aviation (GACA) of the Kingdom of Saudi Arabia to accept IATA Travel Pass to confirm pre-departure COVID-19 test results for…
Ixigo raises USD 53 million in pre-IPO funding round
Travel app Ixigo has raised USD 53 million, through a combination of primary and secondary issuance of shares, from investors, led by the Singapore sovereign wealth fund GIC, ahead of its…
Sabre pairs with GOPASS Global to reduce travel risks and enhance travel confidence
Sabre has partnered with travel risk management platform GOPASS Global to help deliver its game-changing COVID-19 biosecurity risk analytics capabilities to the travel industry.
Hong Kong Convention Ambassador campaign unveiled to revitalise MICE industry
The HKTB has launched the ‘Hong Kong Convention Ambassador’ programme to help revitalise Hong Kong’s MICE industry, after a turbulent and challenging 2020
5 reasons hotels should add AI to their staff now
Adopting AI-powered technology increases staff productivity, operational efficiency and guest satisfaction
Why passengers can rely on Qatar Airways for a safe journey
Here is a story of an airline that embraced the change and immediately adapted to the “new normal” while keeping the mission of “connecting families” at its core.
Ajman Tourism launches interactive digital map
Ajman Tourism Development Department (ATDD) is showcasing an interactive digital map for the emirate of Ajman, providing visitors with key information on top tourist attractions
Expats rejoice! Abu Dhabi unveils new long-term visa campaign
Abu Dhabi is encouraging professionals, students and investors to move to the emirate through a new campaign to develop the capital’s culture, healthcare, research and development and real…
How digital transformation and AI will lead future development of aviation in post COVID-19 era
Dubai Airshow 2021 will serve as a platform to showcase the role of cutting edge technologies in bolstering the recovery of the aviation, aerospace and defence industries following the…
Dubai Airshow to return in 2021
Dubai Airshow is set to return for its 17th edition on 14-18 November 2021 and will be held under the patronage of Sheikh Mohammed Bin Rashid Al Maktoum
ITB China to host two events in Beijing and Shanghai
With traveller confidence recovering swiftly in China, the ITB China organisers have announced plans to launch an ITB China Special Edition in 2021
Revolutionising hotel booking experience, the GauVendi way
The innovative platform solution for individualised feature-based room sales, supports hotel operators with a unique customer-centric retail approach focusing on the needs of the guest
‘Contactless’ is what influencers are talking about in hospitality
Contactless technology solutions are gaining traction in the hospitality industry, as they reduce the potential risk of contracting COVID-19 through physical touchpoints.
Absolute Hotel Services and The Delivering Group sign global partnership
The global partnership will help expand its hotel and resort management business In Asia Pacific, Greater China and North America
UNWTO to harness the power of AI to link tourism workers with jobs
UN World Tourism Organisation (UNWTO) will work with California-based Eightfold.ai to help connect tourism jobseekers with employers and so drive the global recovery of the sector
4 reasons ‘flexibility’ is critical for APAC airline recovery
From tsunamis to ash clouds, travel has seen its share of setbacks over the past few years. COVID-19 is an altogether challenge. APAC airline recovery...
Doing more with less – The essentiality of automated revenue management
Hotels are heading into budget season at a difficult time for the industry. The pandemic-driven downturn has slashed revenues and imposed significant financial pain, forcing many hotels to…
New hotel programme adoption to help customers influence traveller buying behaviour
BCD Travel has announced an agreement with the SAP Concur organisation to expand integration between its proprietary hotel platform and the Custom Hotel Sourcing functionality, providing…
8 Israeli technologies that will help us travel again
When the global Coronavirus crisis broke out, many Israelis came together to think of technological solutions to fight the virus and restore life to normal.
Travel Agent Alert: 4 reasons TAs are key to rebuilding the industry
The road to recovery for the travel industry is through rebuilding travellers’ confidence and understanding their needs, but success can only be achieved by taking up a hybrid approach of-…
Technology Transforming the Travel Industry
The travel and leisure industry is undergoing a major evolution with personalisation. Travellers’ experiences can now be deeply customisable at every stage, from research and booking to…
Dubai Tourism Innovation hub unveiled
Accenture has opened the Dubai Tourism Innovation Hub, the company’s first innovation hub in the Middle East and North Africa region. Located in Dubai Media City, it is an immersive…
Hello new-age bartender! British Airways’ lounges trial AI-powered cocktail maker
British Airways is exclusively trialling an automated cocktail maker in its San Francisco and Newark lounges. Cocktails are dispensed in under 45 seconds, adding a new dimension to the…
The Funded: Spanish travel tech Beonprice raises USD 2.78 million for AI-driven hospitality revenue software
Spanish-based Beonprice has announced closure of a Series A funding round of EUR 2.5 million (USD 2.78 million) with venture capital fund Adara Ventures as the lead investor.…
Travel tech this week: Start-ups raised millions for expansion
For travel tech news this week, it is indeed happy holidays for some start-ups as they raised millions to fuel their expansion.
TravelFlan completes USD 7 million funding
TravelFlan, a Hong Kong-based chatbot provider for the travel industry, has recently received USD 7 million in its A round of financing. SPK AI Travel Tech Fund, founded by Lazard Korea,…
KPMG records double digit growth in MESA
The aggregated revenue of KPMG member firms in the Middle East & South Asia (MESA) region grew by 11.6% in local currency terms for the fiscal year ended 30 September 2019, marking the…
Hotelbeds partners with RateGain to fight ‘rate integrity abuse’
Spain-based bedbank Hotelbeds has reported the launch of a partnership with RateGain, a provider of hospitality and travel technology solutions.
Smart Hospitality: 7 ways technologies are reshaping your business
Smart Hospitality: 7 Ways Technologies Are Reshaping Your Business
Everything becomes smart nowadays: phones, watches, TV sets, refrigerators, houses, etc. In addition to that,…
How to Build a Travel Service Customers Will Love
With more than 100k flights, 1.5 million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry, and…
Digital innovation is increasingly critical to ensure new, loyal guests
Following on from TD's interview with Hilton's Sarah Somerville, senior director, customer engagement, loyalty and partnerships in Asia Pacific, Hilton Honors has released the results of its…
Amadeus: “We’re democratising AI in travel”
AI systems are set to provide a USD14 trillion boost to the global economy by 2035. In the travel industry, this technology has the potential to produce USD400 billion of value, more than…
Travel accommodation market to reach USD 893bn by 2026
Allied Market Research has reported that the global travel accommodation industry garnered USD 632.8 billion in 2018 and is estimated to reach USD 893bn by 2026.
Reducing friction matters: Key factors that reduce traveller friction
Tests by Expedia Group and Magid recently uncovered the attributes travellers value the most which provide an easy-to-use or frictionless online booking experience.
The future of revenue management: What technologies and trends will shape its outlook?
Staying on top of what is needed to succeed today is hard, but what about two years or five years into the future? What do hoteliers need to know about where the industry is heading?
Messe Berlin to host maiden Travel Tech Asia 2020
Messe Berlin (Singapore) announced that it will be organising the inaugural Travel Tech Asia 2020 in Singapore. The three-day conference will take place from 21-23 October 2020 at the…
Sharjah launches four innovative tourism projects
The Sharjah Commerce and Tourism Development Authority (SCTDA) has unveiled four innovative projects at the premier Gitex Technology Week 2019 in Dubai. SCTDA joined the Sharjah Pavilion…
The Rough Guide to being a travel company in 2019
Digital is transforming all industries. Businesses are becoming ever more digital. In travel, you may still be selling holidays, flights or accommodation but the way you do it has…
Hotels could look like this by 2034
Glass TV’s that know your favourite films, showers that adapt to your body temperature — technology experts and Guestline have revealed the future of hotel rooms.
MICE industry to grow 8% in 2020 despite predictions of economic doom & gloom
CWT's MICE focused wing, CWT M&E, has revealed that the USD840 billion industry is all set for an 8% spike in growth during 2020. The news comes 2020 Future Trends Report, published…
Didi Chuxing to roll out self-driving car in China
China-based ride-hailing giant Didi Chuxing plans to roll out self-driving vehicles in a district of Shanghai city. The company also aims to expand the scheme outside China by 2021.
A.I. It’s Donald From Skye! The world’s first tourist chatbot is here
The Isle of Skye has become the first region to offer an artificial intelligence information service for tourists. The creator of Donald from Skye has officially launched the tourist…
Travel tech this week: One thing humans are better than robots and more
Travel technology is all about the use and contribution of digitisation to the improvement of the travel industry, but there is one thing that any robot cannot do – that is being human! In…
Genting Cruise Lines unveils new chapter with Global Dream
Genting Cruise Lines officially announced the name of her first 208,000 gross ton Global Class ship at IBTM China, the nation’s largest business travel and MICE show, in Beijing.…
Japan becomes first overseas market for Mafengwo
Mafengwo, China-based travel information site, announced its entry into the Japanese market. Listing about 10 million travel content a month, including destination guides or…
China Eastern uses AI to improve experience
State-owned China Eastern Airlines is now using artificial intelligence (AI) to improve the customer experience, using the technology’s ability to handle huge amounts of data to tailor…
AI technology driven TFest heads to Dubai
TFest, a new event concept from Private Luxury Events, is expected to lure over 500 of the world’s most influential luxury travel buyers and exhibitors to Nasimi Beach at Atlantis, The…
Blacklane to open New York and Los Angeles offices
Global chauffeur and airport concierge service Blacklane will open two US offices this fall. The New York and Los Angeles crew will grow business-to-business sales and improve…
Hotel Data Conference sold out for sixth year in a row
The 11th annual Hotel Data Conference (HDC), presented by Rainmaker, has reached capacity status with a record 725 registered attendees for the event on 14-16 August at the JW Marriott…
To automate or not to automate, that is the question
In an industry where personal touches matter a great deal, we are treading a fine line between innovation and over-kill.
On digital sojourn, Thomas Cook India unveils ‘TeeCee’
Integrated travel services company, Thomas Cook (India) announced the launch of ‘TeeCee’, a first-of-its-kind artificial intelligence (AI) powered chatbot, reiterating the company’s…
Travel tech this week: WeChat joins super app race with new mini program and more
This week, WeChat and City of Helsinki launched a mini program for Chinese tourists. Meanwhile, a company called Nuvola introduced facial recognition for the hospitality sector.
Indian business travellers yearns for digital travel solutions, says Travelport
Tech-savvy business travellers in India are increasingly demanding, as well as using, advanced digital solutions that can enhance their travel experience, according to an independent…
CEO Travala.com: The power of social media in the travel industry
Matt Luczynski, CEO and co-founder of Travala.com, shares insights on social media, smartphones and other trends that are shaping the way we travel.
‘Future-gazing’: Welcome to the hotel of 2119
In celebration of its 100th anniversary, Hilton predicts the future trends set to dominate the travel and hospitality industry in the next 100 years.
Octa founder Zara Khanna is a little girl with big dreams
Move and give way! Zara Khanna is on her way to conquer the travel tech industry with travel chatbot Octa that helps kids and parents find cool things to do and epic places to visit when…
“Robots will remain as a gimmick”: The real tech trends by Amadeus
Tech firm to the travel industry Amadeus has gathered insights from industry leaders on which tech trends they think will have the most significant impact.
When tech fails the travel industry
There is no doubt that technology made travel easier and faster – from planning to the actual trip. However, there are times when technology was unable to nail a solution to an existing…
Stay hungry, stay competitive: The digital age is here, so act now
As digital technologies transform most industries and our daily lives, the process of digitalization hasn’t just become a necessity, but a somewhat, urgent reality across business lines.
How I learned how to avoid all humans with Sabre’s Frank Trampert
Earlier this year Sabre released their predictions for the travel trends which they believed would appear and gain traction through 2019 and beyond. Dubbed ‘Avoid all Humans’ the report…
Flight Centre becomes largest shareholder in The Upside Travel Company
Flight Centre Group continues to strengthen its corporate travel business, as it announces a strategic investment in The Upside Travel Company ("Upside"), the corporate travel company…
“Places can change people”: Lufthansa inspires India with new campaign
Lufthansa has launched a new cross-media brand campaign in India to celebrate five explorers who were rewarded with enriching experiences on their travels.
Autonomous aircraft market worth USD 23.7bn by 2030
According to new market research, the autonomous aircraft market is projected to grow from an estimated USD 3.6 billion in 2018 to 23.7 billion by 2030.
EyeforTravel reveals star-studded speakers for Digital Strategy Summit 2019
EyeforTravel has revealed that over 50 speakers will grace the 22nd edition of its European flagship, the Digital Strategy Summit.
Travel tech this week: Robots and next-gen firewall
This week, we saw new technologies that improved cybersecurity with next-gen firewall as well as future trends in the sector.
Year of the big data: China installs facial recognition system in Beijing
In what seemed to be an episode from Black Mirror, passengers at the Beijing's high-speed railway station needed to pass through a machine before they board the train.
Travel tech this week: AirAsia’s AVA, CashlessSentosa, and more
This week, we saw how companies made use of technology to improve their services, making it convenient for their customers. AirAsia introduced its AI chatbot and Triptease announced…
Aviation round up: Full stream ahead!
This week’s aviation round up eyes up the first commercial Gulfstream G500 service, SIA's digtial innovations lab and a team up from two giants of the flying world.
CoRover shows how to travel solo but not alone
Solo travellers face risks for they are alone during the trip, especially at the time of emergencies.
“Avoid humans at all cost”: Sabre predicts consumer trends in 2019
Tech provider to the travel industry, Sabre, along with consumer trends and insights firm, TrendWatching, have predicted the top consumer trends this year.
Aviation round up: BA goes BOAC in time and Lufthansa looks to the future
Aviation this week looks to the past as well as the future with some notable tech developments, while an iconic name celebrates a century of flying by rifling through its wardrobe for a…
GrabJobs disrupts old school recruitment process in SEA
Finding a job has never been this easy for both job seekers and employers. Singapore-based GrabJobs is making a fuss in the recruitment scene with their interview chatbot technology.
Hotel revenue management: Solutions, best practices and revenue managers’ roles
Hotel revenue management, the facets that shape it, and the most effective revenue-increasing strategies.
Travel tech this week: Google and Airbnb’s new acquisitions and more
This week, we saw travel tech giants acquire smaller companies to fuel their growth and industry leaders drive innovation.
SIA: Key pillar of digital transformation will “truly transform the way offers are created”
Amadeus and Singapore Airlines (SIA) have unveiled their upgraded partnership this morning with the announcement that the airline has fully integrated the Amadeus Altéa NDC and Amadeus…
Hotelbeds: Year-end review and forecast trends for 2019
Tech provider and distributor Hotelbeds has released industry comments and insights about the year in travel and its forecasts for 2019.
Travel tech this week: Instaroom new AI, BoG in Europe, and more
Digital disruption is not too far from the travel industry either. We scout the latest happenings in the travel tech world each week. Here are the five tech developments of this week.
Gartner’s top 10 strategic tech trends for 2019
Gartner, Inc. has revealed some of the strategic technology trends that will have far-reaching effects in various industries and companies need to explore.
DataArt: Top 5 travel and hospitality tech trends for 2019
DataArt, a global technology consultancy, has predicted the top 5 travel and hospitality tech trends for 2019.
“We do ordinary things in extraordinary ways” – Mövenpick Boracay
Mövenpick Boracay Resort & Spa is one of the 157 compliant hotels that reopened its doors to tourists and here’s what I think about it.
HOTECH 2020: “The guest of the future won’t search for a room or a hotel”
As travel increasingly becomes a popular lifestyle choice among the growing middle and upper classes in Asia, gross travel bookings are projected to register strong growth from 2017 to 2020.…
Expect more MICE in 2019: Here’s how you can get a piece of the pie
Business travel has grown exponentially in the recent years and along with it is the increase in number and size of corporate meetings and events. This has become a huge opportunity for…
The workforce of the future: When AI meets HR
TD spoke to Jitender Panihar on this week's podcast about how AI will affect the role of HR professionals and indeed the global workforce.
Tech and personalisation will be key for APAC airline growth: Sabre
Sabre Corporation has surveyed 30 APAC airlines, and the results show that carriers are revaluating their strategic focus as they think about new ways to generate revenue and increase yield.…
YouGov poll: 68% of Brits want more tech at airports
An online YouGov poll commissioned by in-flight entertainment and passenger engagement company, Spafax, has revealed that younger travellers want airports to use technology to enhance their…
The one-stop-shop for stress-free travel planning
We go on a trip to get away from stress at home and work and to take a break from the day-to-day routine, but travel planning and the travel itself can be quite stressful.
Is data personalisation simply to improve the human touch?
Personalisation is the winning ingredient in travel and we have been seeing signs of it creep into more mainstream experiences. Whoever owns the traveller’s journey from end-to-end will win.
Veturis Travel to fuel Asia growth with SiteMinder
Veturis Travel has partnered with the global hotel industry cloud platform, SiteMinder to further cement its presence within the region and Asia. The wholesaler is upping its investment in…
Robots to take over our airports by 2030
Robots are set to replace the current airport staff and our air travel may soon be devoid of human contact.
Smartworld partners with EkinnoLab to power UAE’s digital economic growth
Smartworld has signed an agreement with EkinnoLab to launch the 'Park & X' solution in support of the development of smart cities in the UAE.
Are we ready to replace personal assistants with AI?
According to 2017 Pew Research, almost half of Americans use voice-controlled digital assistants, mostly on their mobile phones, and three quarters of them believes that the same assistants…
Chinese tech giant Tencent inks deal with Dubai officials to promote smart tourism
Tencent, the tech conglomerate responsible for WeChat and other top mobile apps, has signed a deal with Dubai Corporation for Tourism and Commerce Marketing to spearhead smart tourism and…
TrustYou breaks down the impact of tech on the guest journey
Guest feedback platform, TrustYou, breaks down the technologies that modern hoteliers need to know through its latest eBook: The Hotelier's Tech Stack Guide - Must-have Technologies That…
AI primer with Travelport VP Simon Ferguson, ahead of his keynote at the Mumbrella Travel Marketing Summit
The week of 16 April is a crucial conference week for travel marketers from around the world and especially in Singapore, as both the Mumbrella Travel Marketing Summit and the Digital…
Airbus BizLab signs Indian start-ups in new push for ‘Make in India’
Neewee and EFLIGHT, two start-ups accelerated at Airbus Bizlab India, have signed their first contracts with Airbus and subsidiary NAVBLUE to bring to life their unique innovative ideas in…
‘I built a travel data start-up because of a selfish desire to keep in touch’
Andres Fabris earned a finance degree from the University of Texas at Austin in the hopes of working in the finance side of the IT industry. Instead, he has spent 23 years growing, then…
Startup brings the heat to Vietnam’s hospitality, tech industries
BedLinker is a Vietnamese joint stock company providing technology solutions that allow hotels, travel agents and tour operators to work together. The start-up founded by Thuan Dao, whose…
‘Opaque booking format works for both hoteliers and guests’ – Travelspice co-founder
We sat down with Travelspice co-founder and CFO Ankit Manglik for a short chat on the success of its opaque booking format, its future plans, and why its team chose “Kitney Mein Chahiye?” as…
Can hoteliers trust TrustYou?
Hospitality and travel professionals should not miss this Q&A with CEO and co-founder Benjamin Yost
Kansai Airports trial SITA robot KATE to slash queues and reduce wait time
Kansai Airports, the operator of Kansai International Airport (KIX) and Osaka International Airport (ITAMI), is working with SITA on a trial of KATE – SITA’s intelligent check-in kiosk. KATE…
Ctrip CEO commits heavy investment to “promote China-UK tourism”
Ctrip attended the China-UK Business Forum, where, Chief Executive Officer of Ctrip spoke at the event and shared her thoughts on China-UK travel and how big data and technology can help to…
Unpacking traveller needs made easy with Unified Inbox
IoT and AI come together through Unified Inbox (UIB), which enables people to talk with all of their smart devices through a single integrated API.
‘Talk less, listen more:’ Harnessing data out of customer sentiment with Twistar
Twistar, a mobile device that harnesses feedback into actionable data, provides engagement that businesses can customise & customers can enjoy.
Demystifying air travel with Mystifly
Mystifly has become the definitive anywhere-to-anywhere B2B global airfare marketplace.
CBInsights reviews 2017 trends in travel tech start-ups and investments
Tech analyst company CBInsights argues that travel tech is evolving faster than Pokemon.
Amadeus launch @flightbot AI – great news for TAs
Amadeus has developed an AI-powered bot in partnership with GoHero.ai (based in India). The bot connects LINE users with travel agents, using a messaging platform powered on GoHero’s AI and…
Travel Technology buyers to prioritise spend on customer experience
A new survey from Travel Technology Europe shows that travel and hotel technology buyers will be prioritising spend on new technologies that improve the customer experience in 2018.…
Pocket translator to open opportunities for Chinese travel
Travellers from mainland China took more than 62 million outbound trips in the first half of 2017 with an increase in preference for self-guided tours, as per the China Tourism Academy.…
Air New Zealand trial ‘babel’ tech with Google Pixel Buds
Air New Zealand is turning to technology to tackle the language barriers that often arise during travel. The airline is one of the first corporates globally to trial a customer service use…
TRAVLR can’t wait to “impact the lives of millions”, with SERIES A funding achieved
TRAVLR is a new travel platform hoping to disrupt the $1.29 trillion travel industry. Having raised $5m SERIES A funding, TRAVLR believe they are all set to redefine the way we travel.
Should the travel industry invest more in AI?
The travel sector is being urged to invest in artificial intelligence (AI) to improve the booking process, as more than a quarter of UK holidaymakers find it too difficult to pick the…
SITA has the tech for APACS’ 2 billion extra customers
With the latest 20-year air passenger forecast predicting more than half the world’s growth will be in Asia Pacific, 2.1 billion additional passengers by 2036, more than double the current…
ITB Asia 2017: bigger, better and bolder
Asia's leading travel trade show, ITB Asia 2017, organised by Messe Berlin (Singapore) Pte Ltd, has completed its milestone anniversary event with record-breaking numbers. The tenth edition…
MICE and Corporate buyers flock to ITB Asia 2017
Celebrating its 10th anniversary as Asia’s Leading Travel Trade Show, ITB Asia 2017 has opened its doors today at the Sands Expo and Convention Centre, Marina Bay Sands.
American Express forecasts robust growth for MICE in 2018
The meetings & events industry can be optimistic about growth prospects next year, driven by increased competition in the supply chain for market share, and robust investments and a…
PATA Global Insights Conference: the future of tourism
The annual PATA Global Insights Conference was once again a resounding success with nearly 200 delegates hearing from high profile speakers representing major international brands such as…
Barrhead Travel records further year of record growth
Barrhead Travel has had another record year of sales despite a Brexit-led dent in consumer confidence in the wake of the June 2016 vote.
The company’s gross turnover was up £12.7m…
Why Chatbots Are Transforming the Travel Industry
With chatbots, customers can manage their own bookings without needing to wait on the line for the next available representative.
Chatbots can be simply defined as artificial intelligence…
What do travellers really want when booking flights?
A new report by Amadeus, ‘Embracing airline digital transformation: a spotlight on what travellers value’, sheds new light on what travellers value when shopping for a flight.
The report…
How new technology can fit into today’s hotel industry
NASHVILLE, Tennessee— Technology is advancing all the time, and it’s proven a challenge for the hotel industry at large to keep up with each new development and…
Brain Waves: Air New Zealand’s robot trial, VR hotel suite in Hong Kong, and more…
Air New Zealand trials robots at Sydney Airport
Air New Zealand has teamed up with CommBank to trial the use of robot customer service agents at Sydney Airport. A five-day experiment…
Nine Technology Trends Shaping Tomorrow’s Travel Industry
Sabre’s newest technology forecast, the 2017 Radar Report, evaluates how tech trends like blockchain, neural interfaces and space tourism are reshaping the travel landscape
SOUTHLAKE,…
Sabre Creates an AI-Powered Chatbot using Microsoft’s Intelligent and Natural Languages
Sabre creates an AI-powered chatbot using Microsoft’s intelligent and natural language services Pilot explores how artificial intelligence can help travel agencies serve travelers better by…
Sabre TTX 2017 Packed With Cool
Sabre hosted its annual Travel Technology Exchange, or TTX, last week in hotter than usual Las Vegas.
With a record 1200+ attendees, even the triple digit temperatures couldn’t compete…
Sabre TTX 2017 Packed With Cool
Posted: July 5, 2017 by Kelly Happ
Sabre hosted its annual Travel Technology Exchange, or TTX, last week in hotter than usual Las Vegas. With a record 1200+ attendees, even the triple…
Zumata expands AI-based hotel distribution across Asia
Zumata, which claims to be the "world’s only artificial intelligence-powered hotel distribution and technology company", is expanding into Asia.
Having established a presence in North…
Data, personalisation to change the face of travel
Travel companies will need to leverage big data and personalise the customer experience in order to succeed in the coming years, delegates at an event in Bangkok have heard.…
Brain Waves: Virtual flight bookings, biometric baggage drops, and more…
Amadeus creates virtual booking experience
Navitaire, a subsidiary of Amadeus, has created a new solution that allows customers to complete their entire travel booking in Virtual Reality.…
Face-to-Face: Kai Chan
This week, Carlson Wagonlit Travel's president for Asia Pacific, Kai Chan, provides us with an update on the company's new CWT 3.0 strategy...
Q) CWT recently embarked on its new…
Travel Agents of the Future: Keeping Up With Changing Expectations
By Clare de Bono, head of Product and Innovation, Amadeus UK & Ireland
It is expected that each year will see a 5% annual increase in passenger traffic moving forward and,…
Q&A With CheapAir.com CEO: Summer Travel, Industry Trends & Best Fare Deals
CEO Jeff Klee started CheapAir.com in 1989 from his college dorm room after getting a crash course in the airline industry from planning his own backpacking trip through Europe on a…
Sabre’s Technology Report: The Three Emerging Technology Trends to Watch and Get Ready For
SOUTHLAKE, Texas – Dec. 8, 2016 – Technology innovation is changing faster than ever with emerging capabilities like robotics, artificial intelligence and augmented reality on the brink of…
Q&A: with CEO Hotels of The Future – hotels.com
We caught up with Dr. James Canton, CEO and Chairman of the Institute for Global Futures about how hotels will look like in the future. Dr. Canton is a global futurist, social scientist,…
Face to face: Mark Rodley, GTMC sales manager
What are the biggest challenges and opportunities for TMCs in 2017?
I think one of the biggest growth opportunities for the business travel community will come from increased…
The Rise of Messaging for Travel and Hospitality
The Rise of Messaging for Travel and Hospitality
Published June 2016
Douglas Quinby Vice President, Research
Download the presentation deck and audio recording of…
Industry giants gear up for Travel Technology Europe
Industry leaders such as Google, easyJet, WayBlazer and Contiki will deliver keynote speeches at Travel Technology Europe, Olympia London, 22-23 February, as part of its extensive conference…
“Are you talkin’ to me?” Hotel mirrors to start talking back…
Talking to mirrors is not always considered the height of mental stability. From 'The Shining' to 'Taxi Driver' and even 'Snow White', mirrors in popular culture are often portrayed as…
ATM hits the tech highway
Innovations in travel technology will continue to transform the tourism industry, with cloud passports, personalised travel, virtual reality and apps predicted to re-shape consumer habits…
2017 Travel Trend Forecast by CheapAir
Check out CheapAir’s 2017 travel trend forecast below: 1. New airfare options – In 2017, airlines will continue their efforts to “de-commoditize” their offerings. More than ever, travelers…
Marriott previews the future of hotels
A voice activated personal assistant and a mobile professional networking platform have been championed by Marriott Hotels in Europe to lead the way in the future of travel technology. …
Travel agents of the future: keeping up with changing expectations
It is expected that each year will see a 5% annual increase in passenger traffic moving forward and, by 2030, there will be an extra billion people in the world, of which 20% will be…
Industry opinion on robot use in travel divided: Travelzoo
Travel professionals are hesitant to accept the use of robots and artificial intelligence in their working environment, according to new research by global travel deals publisher Travelzoo.…
WTM London announces 2016 social media line-up
World Travel Market London 2016 has lined up Facebook’s head of travel as well as instigators of successful campaigns for its 2016 social media programme.
Following on from previous…
Emirates introduces interactive amenity kits
Emirates has launched the world’s first interactive amenity kit in Economy Class, using augmented reality (AR) technology to unlock immersive content on mobile devices.
The kit bags come…
Face-to-face: David Chapple, event director, Travel Technology Europe
What’s new for this year’s TTE?
2016 is the thirteenth year of Travel Technology Europe (TTE) and the event is packed with new features. As well as the showcase of products and…
Emirates kicks off Enterprise-wide transformation strategy
Emirates Group recently unveiled plans to undertake an enterprise-wide transformation initiative.
This new development is aimed at placing data at the heart of the organization,…
Melbourne bags three major events
The city of Melbourne has been awarded the right to host three major events. Announced today by the State of Victoria's Minister for Tourism & Major Events, Louise Asher, the city will…
Top 10 travel tech trends for 2020
With more than a week of 2020 already behind now is the perfect time to peel back the veil of perception and peer into future -- of what is the most sci-fi sounding date you will ever…
New Distribution Capability (NDC) in air travel: Airlines, GDS and the impact on the industry
Two fundamental needs connect all airlines: revenue and passenger satisfaction.
Performance-enhancing AI and data science in hospitality
One hotel provides facial recognition check-in and a chatbot that answers your questions in a couple of seconds, while the latter has only comfortable rooms to offer. What hotel would you…
Startup that lets multiple travel groups meet halfway hailed in 2018 Business Travel Show
Group trip organisers and business travellers in multinational organisations can now breathe easier thanks to a new platform where they can plan multi-origin group travel for face-to-face…
