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Asia

Anantara Vacation Club enhances partnership with Emirates Skywards

When booking with Anantara Vacation Club, Emirates Skywards members will now earn 3,000 Skywards Miles, receive discounts of up to 70% and enjoy additional benefits in Bangkok and Phuket. Additionally, members can earn Skywards Miles at other Minor Hotels including Anantara Hotels, Resorts and Spas, AVANI Hotels and Resorts and Tivoli Hotels and Resorts. Offering an exclusive collection of luxurious holiday ownership resorts and suites, Anantara Vacation Club is perfect for discerning travellers seeking the certainty of luxury-brand quality and the opportunity to explore top destinations. “Anantara Vacation Club is always looking for travellers who fit our demographic and lifestyle to join our family. That’s why we are delighted to enhance our partnership with Emirates Skywards to offer members added benefits while experiencing the luxury and convenience of Anantara Vacation Club for themselves,” said Maurizio Bisicky, chief operating officer of Anantara Vacation Club. “With the ability to earn Skywards Miles for stays at selected Anantara Vacation Club resorts, Emirates Skywards members will enjoy greater flexibility and diversity for their travel plans – and have the opportunity to experience how vacation ownership can expand their horizons by introducing them to new places and lifestyles.” Emirates Skywards members are invited to book a vacation package of three or more nights at Anantara Vacation Club Mai Khao Phuket or Anantara Vacation Club at Riverside Bangkok. Emirates Skywards members will enjoy the following exclusive benefits: 3,000 Skywards Miles per stay Preferential room rates of up to 70% discount Complimentary daily breakfast for two adults Round trip airport transfers to and from the resort To take advantage of the offering, Emirates Skywards members need to attend a 90 minute Anantara Vacation Club preview presentation during their stay. Minimum stay and selected room categories apply. Anantara Vacation Club Mai Khao Phuket Located in northwest Phuket, on the edge of Sirinath National Park, and adjacent to Mai Khao Beach, this property (main picture), offers 70 luxurious suites and 64 spacious pool villas along with a swim-up lagoon pool, kids club, fitness centre and an assortment of restaurants and bars. Anantara Vacation Club at Riverside Bangkok Set on the banks of the serene Chao Phraya River, this luxurious tropical oasis (above), boasts  the ideal locale from which to explore the storied city. Infused with Thai tradition and legendary service, the resort offers ten bars and restaurants, a five-star spa and swimming pool, along with convenient access to Bangkok’s top attractions and entertainment. Emirates Skywards, the award-winning loyalty program of Emirates has over 20 million members worldwide. Emirates Skywards members earn Skywards Miles when they fly on Emirates or partner airlines, or when they use the program’s designated hotel, car rental, financial, leisure and lifestyle partners. Skywards Miles can be redeemed for an extensive range of rewards, including tickets on Emirates Airline and other Emirates Skywards partner airlines, flight upgrades, hotel accommodation, excursions and exclusive shopping.

Asia

How Anantara Vacation Club plan to enhance customer experience

Anantara Vacation Club, has the deployed the Aspect Unified IP contact centre platform to enhance the club's customer engagement and outbound marketing operations in Hong Kong and Shanghai. Established in 2010, Anantara Vacation Club is in the business of developing resort facilities across Asia Pacific and managing vacation ownership at these resorts. Under this concept, Club Points Owners purchase a fixed amount of Club Points that allows them to holiday in some of the most luxurious places at a one-time fixed price, locking in future holiday accommodation costs at today's values.   The Aspect Unified IP deployed by Anantara Vacation Club serves their telesales agents that are based in Bangkok, Phuket, Hong Kong and Shanghai. Aspect Unified IP helps to increase quality interaction between prospective customers and clients, and the Club's agents with improved productivity which resulted in a 20% increase in call growth. The deployment was fulfilled by Aspect's channel partner Terrabit Networks. "With Aspect, our call centre operators have more control, allowing them to more effectively engage our Club Points Owners. We can see all activity within the minor network, and managers can adjust operations accordingly. In addition, when a Club Points Owner calls, we know who they are, instantly seeing their account information, including their booking history, planned trips, and current number of Club Points. This helps us to streamline the user experience and provide better service." said Maurizio Bisicky (main picture), chief operating officer, Anantara Vacation Club.   "The future with Aspect is very bright. Their platforms support a broad range of technologies that we can take advantage of. As they continue to develop customer engagement strategies, there is plenty of room to expand, grow and develop." "We are very excited to be helping Anantara Vacation Club achieve such remarkable results with the Aspect Unified IP solution. In today's very competitive market, finding a balance between delivering a differentiated customer experience while achieving improved productivity with your agents is not an easy task," said Jagannath Narendran, Senior Vice President, Asia Pacific & Middle East, Aspect Software. "Anantara Vacation Club has been able to accomplish this flawlessly by utilizing Aspect Unified IP to its fullest potential."  

Appointments

Anantara Vacation Club appoints new chief commercial officer

Anantara Vacation Club, has announced that Maurizio Bisicky, formerly chief commercial officer, has been promoted to chief operating officer.  In his new role, Maurizio will add finance, accounting, legal, it and development & construction to his current responsibilities of sales & marketing, club services, club resort operations and human resources. Maurizio joined Anantara Vacation Club in May 2016 to lead the turnaround of the organization as SVP of Sales & Marketing, and subsequently as chief commercial officer. He has focused on strengthening the global Anantara Vacation Club team and its operational performance, while pursuing - and delivering on - new business opportunities. Under his leadership in Q2 2017, Anantara Vacation Club reported a 50 percent year on year revenue increase, delivering 3 consecutive quarters of double digit growth. With an international background in manufacturing, finance and hospitality, prior to joining Anantara Vacation Club, Maurizio has held senior positions with key players in the vacation ownership industry in Europe and the Middle East.

Asia

Anantara Vacation Club open latest preview centre

Anantara Vacation Club, is to announce the opening of its newest preview centre at the Anantara Hua Hin Resort. Located in Hua Hin, a popular weekend getaway destination for Bangkok travellers, the new Anantara Vacation Club preview centre will showcase the benefits of becoming a Club Points Owner and having access to a world of experiences and memories. “We are delighted to be able to connect with potential new Club Points Owners from Bangkok and beyond to preview our destinations and experiences,” said Justin Kingsley, group director preview operations at Anantara Vacation Club. “Anantara Hua Hin Resort was opened fifteen years ago as the brand’s first resort, and is the ideal destination to showcase the Club to existing Club Points Owners and to present the Club to potential new owners from Thailand.” The new 50sqm preview centre at Anantara Hua Hin Resort will feature two preview rooms adjacent to the lobby and will provide an integrated experience to guests to highlight the club’s products, features, benefits and privileges, which Club Points Owners can expect to receive. Since its debut in 2010, Anantara Vacation Club has grown significantly on all levels, from new resort destinations to a multitude of increased service offerings for our Club Points Owners.  The Club now has over 9,000 Club Points Owners across 91 countries and regions, with plans for further expansions in the future.

Asia

Anantara Vacation Club & Asia Miles Launch Partnership

Anantara Vacation Club has announced a new partnership with Asia Miles. The partnership enables Club Points Owners to enjoy a wide range of options on travel and lifestyle offers from Asia Miles and partners. Resort Anantara Vacation Club Mai Khao, Mai Khao Beach “Our new partnership with Asia Miles is a great benefit for our Club Points Owners,” said Maurizio Bisicky, Chief Commercial Officer. “With the ability to convert their Club Points into Asia Miles, Club Points Owners will enjoy greater flexibility and diversity for their travel and entertainment plans.” Under the new partnership, Anantara Vacation Club Elite Diamond, Platinum and Royal Club Points Owners will have the option to convert their Club Points into Asia Miles with Asia’s top travel rewards programme. Club Points Owners will be able to receive 2,500 Asia Miles for every 1,000 Anantara Vacation Club Points they choose to convert.

Air

Anantara Chiang Mai Resort responds decisively to evolving market

Anantara Chiang Mai Resort is fine-tuning its products ahead of a stepped-up sales campaign as the northern Thai city begins to deal with a plateauing Chinese market. Its five years since the Chinese film “Lost in Chiang Mai,” started sparking visits galore to the city in the title. Hoteliers were glad of the boom but are now aware visitors from China are turning to other destinations especially Vietnam. "Our challenge is to bring more countries to our property" “Our number one visitors will be Chinese, second will be UK and US (although) we have more US and UK in the high season,” an Anantara official - representing the hotel and the nearby Anantara Chiang Mai Serviced Suites -explained to me. (Thais are the property’s fourth visitor group by size.) “Our challenge is to bring more countries to our property,” the official added. Anantara’s response to the problem has been twofold: more and different marketing and product polishing. First of all, the sales team will promote the Chiang Mai property as a MICE destination to corporate bodies in Singapore and Malaysia. This will be supplemented by sales teams visiting the US, as well as more presence at trade shows. Helping matters are new flights to Chiang Mai’s airport from EVA in Taiwan, which then connects to North America, and flights from Qatar Airways which will allow the hotel to tap the European market more effectively. Anantara is looking closely at its product and how it can be improved. One upcoming change is a plan to offer guests, ahead of the next high season, the opportunity for hotel chefs to come and cook in the serviced apartments. Guests will be offered a set menu from which to choose and the options are extensive, with the chefs offering Thai, Western, Indian and, from China, Sichuan dishes . The headline grabber is that one chef will be a nikkei. This is a term applied to the descendant of Japanese who migrated to Peru. This is definitely one to watch as Peruvian food is starting to emerge as a world cuisine in its own right. Space should not be a problem in the serviced apartments as the largest, the three-bedroom, is a huge 160 square metres. This means there is space for a large dining table easily seating eight and possibly ten. The market for these spaces, which are THB 25,000 (USD 754) in the low season (about now) and up to THB 35,000 in the October to March high season, is a mix of larger family parties or a groups of friends who want to stay somewhere comfortable together but which also offers greater privacy. Usual length of stay is short, 2.8 days on average, but some people do want to stay longer. However, seemingly, there are no long-term tenants as would be found in such blocks in a city like Bangkok. One smaller subset Anantara has identified is private sector teams wanting spaces where they can stay and work free from noise or disturbances. This sees C-level executives stay in the 84-room hotel, whilst the team stay in the 24-unit Suites where work can also be done. The building actually contains 44 suites of one, two and three bedrooms but twenty are timeshares of the Anantara Vacation Club. That said as the name of this property shows Anantara Chiang Mai Resort is a leisure destination. Tourists are 60% of its guests, with MICE travellers much of the remaining 40%, the Anantara official explained. This is not being forgotten by Anantara ahead of its search for new markets. “We put the TV on the wall and added touch screen presentations and added more high speed internet”, the official said of the updated MICE rooms.

Awards

Travel and hospitality initiatives celebrated at TDM Travel Trade Excellence Awards – Thailand 2024

The TDM Travel Trade Excellence Awards - Thailand, hosted by Travel Daily Media, welcomes its inaugural year to shine a spotlight on exceptional hotels, airlines, tour operators, travel agencies, booking platforms, and travel technology providers setting new benchmarks for excellence. Winners were celebrated at a prestigious Awards Dinner in InterContinental Bangkok, Thailand on 17 October 2024. The awards programme honoured key players who exemplified the highest levels of customer service and innovative practices that enhance travel experiences. It celebrated pioneering technologies, eco-conscious initiatives, remarkable projects, and achievements across travel, leisure, and hospitality. A distinguished panel of travel and hospitality experts served as judges for this year's TDM Travel Excellence Awards - Thailand including Jon Cannon, Senior Vice President – Hotel Asset Management, Thailand and Vietnam, JLL; Karen Hay, Managing Director – Asia, Kristina Zanic Design Consultants; Bill Barnett, Founder & Managing Director, C9 Hotelworks; Jesper Palmqvist, Area Director - Asia Pacific, STR; and Ian Pascoe, CEO and Managing Partner, Grant Thornton. Congratulations to all the winners! TDM TRAVEL TRADE EXCELLENCE AWARDS 2024 - THAILAND WINNERS 137 Pillars Suites & Residences Bangkok Serviced Apartment of the Year - Thailand Abercrombie & Kent Southeast Asia Destination Management Company (DMC) of the Year - Thailand Anantara Riverside Bangkok Resort Sustainable Hotel of the Year - Thailand Anantara Siam Bangkok Hotel Heritage Hotel of the Year - Thailand Anantara Vacation Club Mai Khao Phuket Villa Resort of the Year - Thailand Angsana Laguna Phuket Digital Media Initiative of the Year - Thailand Atiom (Thailand) Co., Ltd. Mobile Hospitality Solution of the Year - Thailand Avani Pattaya Resort Resort Hotel of the Year - Thailand Bayphere By Wyndham Pattaya JC., Lunar Italian Hotel Restaurant of the Year- Thailand Booking.com Thailand Employee Wellness Program of the Year - Thailand Carnival Magic Theme Park of the Year - Thailand Centara Hotels & Resorts Hotel & Resort Management of the Year - Thailand Cross Hotels & Resorts Marketing Initiative of the Year - Thailand Elite Havens (Andaaman Beach Villas - Villa Anda) New Villa of the Year - Thailand Explorar Hotels & Resorts Brand Initiative of the Year - Thailand Tim Sargeant, Explorar Hotels & Resorts Outstanding Achievement Award - Thailand Golfasian Inbound Golf Tour Operator of the Year - Thailand Grand Hyatt Erawan Bangkok Environmental Initiative of the Year - Thailand InterContinental Chiang Mai The Mae Ping MICE Hotel of the Year - Thailand InterContinental Phuket Resort Beach Resort of the Year - Thailand iOL Connectivity Initiative of the Year - Thailand Island Escape Burasari Spa Resort of the Year - Thailand Laguna Phuket Medical Tourism Initiative of the Year - Thailand Sustainability Initiative of the Year - Thailand Le Méridien Bangkok Business Hotel of the Year - Thailand Le Méridien Phuket Beach Resort Wedding Hotel of the Year - Thailand Lighthouse Hotel Tech Provider of the Year - Thailand Minor Hotels Dining Concept of the Year - Thailand Modena by Fraser Bangkok Mid-sized Hotel of the Year - Thailand Novotel Rayong Star Convention Centre Midscale Hotel of the Year - Thailand Ocean Marina Jomtien Tourist Attraction of the Year - Thailand Onsen @ Moncham Onsen Hotel of the Year - Thailand Phuket Marriott Resort & Spa, Merlin Beach Family Resort of the Year - Thailand Shanghai Mansion Bangkok Boutique Hotel of the Year - Thailand Su Va Na Destination Restaurant of the Year - Thailand Thai Airways International Guest Experience of the Year - Thailand The Athenee Hotel, a Luxury Collection Hotel, Bangkok Meetings & Conferencing Property of the Year - Thailand The Nai Harn Positive Hospitality of the Year - Thailand TT Aviation Co.,Ltd. General Sales Agent (GSA) of the Year - Thailand W Koh Samui Active Wellness Hotel of the Year - Thailand WebBeds Content Marketing of the Year - Thailand Wyndham Grand Phuket Kalim Bay Honeymoon Resort of the Year - Thailand The TDM Travel Trade Excellence Awards is presented by Travel Daily Media. For more details, please contact Jane Patiag at +65 3158 1386 ext. 217 or jane@traveldailymedia.com.

Features

The ultimate guide to the 5 best resorts in the Maldives

The Maldives is a tropical paradise known for its stunning white sand beaches, crystal-clear turquoise waters, and luxurious resorts. If you're seeking an unforgettable vacation experience, look no further. Here is a list of the top five resorts in the Maldives, each offering unique features that cater to different preferences and desires. Whether you're planning a family getaway, a romantic honeymoon, or a private escape, these resorts will surpass your expectations. Get ready to indulge in luxury, relaxation, and unparalleled natural beauty. AVANI+ FARES MALDIVES RESORT Your family's ultimate retreat The AVANI+ Fares Maldives Resort is a brand-new addition to the Maldivian hospitality scene and is poised to become a family-friendly haven. Nestled in the breathtaking Baa Atoll, the resort offers a mesmerizing reef that is perfect for snorkeling and diving adventures. Imagine exploring vibrant marine life alongside your loved ones, creating memories that will last a lifetime. The resort's accommodations are spacious, stylish, and designed to cater to families. The comfortable rooms and villas provide ample space for relaxation and offer stunning views of the azure ocean. From beachfront villas to overwater bungalows, AVANI+ Fares ensures a dreamy escape for honeymooners as well. Families will delight in the dedicated Kids Club, where children can participate in a range of activities supervised by professional staff, giving parents some well-deserved relaxation time. The resort also features world-class dining options, spa facilities, and a host of water sports activities, ensuring that every family member finds something they love. AVANI+ Fares Maldives Resort is the ultimate retreat for families seeking both adventure and relaxation. BOOK NOW ANANTARA DHIGU MALDIVES RESORT Where adventure meets tranquility Anantara Dhigu Maldives Resort offers an extraordinary combination of thrilling adventures and serene moments, making it an ideal destination for families seeking diverse experiences. Situated amidst the South Male Atoll, this resort provides access to world-class surfing spots, inviting surf enthusiasts to ride the waves of the Indian Ocean. The resort offers professional instructors and equipment rental, ensuring an incredible surfing experience for all skill levels. For those seeking tranquility, the resort boasts luxurious spa treatments and private sunset cruises. Unwind with a soothing massage overlooking the azure waters or embark on a romantic cruise, soaking in the breathtaking sunsets. Anantara Dhigu Maldives Resort sets the stage for unforgettable weddings and honeymoons, with its picturesque settings, intimate atmosphere, and impeccable service. Celebrate your love amidst the stunning beauty of the Maldives. BOOK NOW ANANTARA VELI MALDIVES RESORT Exclusively for adults, unmatched romance Anantara Veli Maldives Resort is an adults-only haven, offering an intimate and romantic escape for couples seeking a slice of paradise. Nestled in a secluded corner of the Maldives, the resort exudes exclusivity and luxury. The accommodations, ranging from overwater bungalows to beachfront villas, provide privacy and breathtaking ocean views. Indulge in ultimate relaxation at the award-winning spa, where skilled therapists offer rejuvenating treatments inspired by local traditions. Dine in exquisite restaurants offering a variety of culinary delights, from world-class seafood to international cuisine, all accompanied by stunning vistas. Anantara Veli Maldives Resort also specializes in hosting unforgettable weddings and honeymoons. The resort offers a dedicated team of wedding planners who will curate your dream ceremony, ensuring every detail is meticulously taken care of. Exchange vows on a pristine beach or in an intimate overwater pavilion, surrounded by the tranquil beauty of the Maldives. With its idyllic setting and unmatched romance, Anantara Veli Maldives Resort is the epitome of a perfect destination for couples in love. BOOK NOW NALADHU PRIVATE ISLAND MALDIVES Your private oasis For those seeking the utmost privacy and exclusivity, Naladhu Private Island Maldives offers an unparalleled experience. Situated on a pristine private island, the resort features luxurious and spacious villas, each with its own private pool and direct beach access. Indulge in the seclusion and serenity of this island paradise, surrounded by lush tropical landscapes and the mesmerizing turquoise waters of the Indian Ocean. Naladhu goes above and beyond to provide personalized services, ensuring that every guest's needs and desires are met. From the moment you arrive, you'll have access to a dedicated butler who will take care of your every request, ensuring a truly luxurious experience. Enjoy the services of a private chef who will create delectable culinary masterpieces tailored to your preferences, allowing you to savor gourmet meals in the comfort of your own villa. Naladhu Private Island Maldives guarantees an exclusive and unforgettable retreat. BOOK NOW NIYAMA PRIVATE ISLANDS MALDIVES Fun for the whole family Niyama Private Islands Maldives is a resort that caters to the needs of the entire family, ensuring a fun and memorable vacation for all. The resort offers a dedicated kids club, where children can engage in supervised activities and make new friends. From arts and crafts to outdoor adventures, the kids club provides a safe and exciting environment for young ones to enjoy their time in paradise. One of the highlights of Niyama is its unique underwater restaurant, where you can dine while surrounded by breathtaking marine life. Indulge in a culinary journey like no other as you savor exquisite dishes, accompanied by panoramic views of the vibrant underwater world. The resort also offers a range of water sports activities, including snorkeling, diving, and paddleboarding, allowing the whole family to immerse themselves in the beauty of the Maldives' marine ecosystem. BOOK NOW Pack your bags for the best holiday! The Maldives is a destination synonymous with luxury and natural beauty, and these five resorts exemplify the epitome of an unforgettable vacation. Whether you're seeking a family-friendly retreat, a romantic escape, or a private oasis, these resorts offer unique features and exceptional services that cater to your specific desires. From AVANI+ Fares Maldives Resort's new family-friendly haven and Anantara Dhigu Maldives Resort's blend of adventure and tranquility to Anantara Veli Maldives Resort's exclusive adults-only romance, Naladhu Private Island Maldives' unmatched privacy, and Niyama Private Islands Maldives' family fun and underwater dining experience, each resort presents its own charm that set it apart from the rest. Whichever resort you choose, prepare to be enchanted by the breathtaking natural beauty of the Maldives, pampered with luxurious accommodations, and immersed in a world of relaxation and adventure. The Maldives is a destination that will leave you with memories to cherish for a lifetime.

Eturbo News

We love Hua Hin: Banyan Thailand “stay and play” golf offer includes free membership

Banyan Thailand has announced the launch of an unmissable offer for seasoned players and golfing noobs dubbed "We Love Hua Hin", joining forces with local partners and stakeholders to offer member benefits and promotions, under the Banyan Privilege Club. "We Love Hua Hin" promotes holidays at the Banyan Village in Hua Hin, 2.5 hours drive from Thailand’s capital Bangkok. Holiday breaks that include "Stay and Play", which includes villa accommodation and golf at the award-winning Banyan Golf Club, or at one of the partner courses, are on offer for golf lovers or ones who would like to try their hand at the game. Promoted as ideal for Thai nationals and expats seeking a "home-away-from-home" vacation. Each guest receiving one year's free membership of the Banyan Privilege Club. https://youtu.be/8EOE99roCRQ The campaign was officially unveiled at a launch event attended by key stakeholders and official dignitaries, including Dr Panlop Singhaseni, governor of Prachuap Khiri Khan Province, Soraya Homchuen, director for Hua Hin and Cha Am with the Tourism Authority of Thailand (TAT), and Tjeert Kwant, CEO of Banyan Thailand. “We Love Hua Hin” pulls together tourism and hospitality providers in Hua Hin and Prachuap Khiri Khan province to create a complete visitor experience that incorporates luxurious hospitality, health and wellness, dining, leisure attractions and sporting activities. The theme, initiated by Banyan Thailand, builds further on the Banyan Priviledge Club, that connects members, who are mainly domestic consumers, and partners who include InterContinental, Centara, Anantara, Hyatt Regency, Chiva-Som, V Villas, True Arena, Holiday Inn, Vana Nava Waterpark, Banyan Golf Club and more, with exclusive offers and promotions to suit every type of traveller. “We are delighted to launch ‘We Love Hua Hin’, working together with the TAT and our esteemed local partners. It has not been an easy year for the tourism industry, but it is heart-warming to see the community coming together and collaborating in support of our beautiful destination", Tjeert Kwant, CEO of Banyan Group. "We Love Hua Hin" benefits The Banyan Tree's incredible golf course •Tee-off at Banyan Golf Club, an 18-hole championship course or partner courses •Take professional lessons at The Golf Academy. •Visit the Spa Villa for 20% discount on massages, scrubs and wraps •Enjoy special half or full-day treatment packages at the world-leading retreat Chiva-Som. •Receive special promotions at Be Well medical centre, Banyan Thailand's onsite clinic. •For the whole family enjoy 15% off day passes at the Vana Nava Water Park •Enjoy local water sports •Tennis at the True Arena. •Discounts at Hua Hin restaurants and beach clubs including Hua Hin's leading hotels and resorts. •Book a private villa (102sqm 2 bedroom) in the Banyan Village for the promotional rate of just THB 25,000 per month.

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Anantara Vacation Club

Anantara Vacation Club Mai Khao Phuket, Tumbon, Mai Khao, Amphur Thalang Phuket, Thailand

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