The integration will enhance hotel employee productivity and elevate the guest experience through streamlined payment processing.
RoomRaccoon, an all-in-one Hotel Management System, has announced a new integration with point-of-sale (POS) system, Epos Now. The two-way integration allows hotels to unify revenue streams in one central location, streamline payment processing and enhance the guest experience.
Integrating a hotel management system with POS technology allows hotels to accurately track guests’ payments throughout their stay. Now, with the joint effort of RoomRaccoon and Epos Now, hotels can easily process charges from anywhere on the property – from the restaurant to the spa – and give guests the freedom to settle their total when it’s time to check out.
The integration provides seamless communication between RoomRaccoon and Epos Now and generates coherent invoices for all the services offered at an establishment in real-time. Now, hotels can easily process orders from the Epos Now platform and automatically add the charge to the guest’s invoice in the RoomRaccoon PMS, making invoicing errors and billing inaccuracy a thing of the past.
Ryan Heaphy, head of strategic partnerships EMEA at Epos Now, shares: “We’re really excited about launching our partnership with RoomRaccoon. The connection is hugely beneficial as it allows our hotel customers to provide a seamless guest experience, unifying all purchases into one simple bill at checkout.”
RoomRaccoon’s head of partnerships, Steven Reffin, shared: “RoomRaccoon is excited to welcome Epos Now to our growing marketplace. In addition to streamlining payment processes, the integration reduces data fragmentation and maintains accurate and holistic insights to give hoteliers a better sense of their property’s performance. The integration also helps reduce time wasted operating a complex tech stack so that your staff can get back to what they do best – putting the guest first.”
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