Q&A With AXUS Travel App Founder, Julia Douglas
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We talk with Julia Douglas, AXUS Travel App Founder, about the apps features and customer benefits, as well as the challenges ahead:
Q: Tell us about AXUS Travel App.
A: AXUS offers a smarter way for advisors and tour operators to create, collaborate on and manage travel itineraries. AXUS is an online platform with a suite of built-in efficiencies including integrations with Sabre, ClientBase, Travel42, Flight Stats, and Google, as well as with key back-end software providers utilized by tour operators. Itinerary details are enhanced by robust image galleries, destination content, active links, and messaging tools – to name a few. Travelers may interact with their plans through three different mediums: via a stylized PDF, interactive web view and a dynamic app.
Q: How does it benefit consumers?
A: Travel is global, so AXUS is mobile. Globetrotters can access all pertinent details in the palm of their hand. Travel is also fluid, so the notion of carrying paper is passé. With AXUS, changes or updates to the itinerary can be relayed to the traveler in real time via an automatically generated push notification.
In-app messaging enables travelers to communicate with one another – as well as their travel planner – inside the itinerary about the trip before and during travel.
Active links provide quick access to vendor websites, detailed directions, or phone numbers on the go. Important paper files like visa approval letters, electronic rail tickets or passport copies can be added under Supporting Documents so the original is never lost.
Interactive guides invite the traveler to search and retrieve relevant destination content on the go.
After travel concludes, the itinerary is archived within the app for easy reference.
Q: How does it stand out from competitors?
A: The user experience can’t be beat. The intuitive design makes adoption effortless – both for our subscribers and their customers – and, therefore, continued use inevitable.
Q: What challenges are ahead?
A: The greatest challenge is building software that solves for the unique use cases and processes of customers in different countries – whether it be building integrations with common back-end systems used or foreign language and translation requirements. Tech moves at a breakneck pace, so staying ahead of the curve and anticipating the consumer needs and demands two years from now will always be the challenge.
