| Full Name: | Thipchalita Siritaveerat |
|---|---|
| Date of Birth: | 20-Jan-1974 |
| Nationality: | Thai |
| Languages: | Thai,English |
| Location: | Thailand |
About Thipchalita Siritaveerat
To obtain a position as a Hotel General Manager with
The Luxury Resort. Offering expertise in maximizing room
yields and hotel revenues through innovative sales
practices, along with consistently ensuring operational
efficiency of the facility and guest satisfaction
Baan
Education
| General Manager | |
Baan Yin Dee Boutique Resort • Patong, Kathu District, Phuket, Thailand | |
| Jul 2013 - Present • 11 years 4 months | |
| o Reported to Managing Director and had monthly catch up meeting and reviewed the performance
o Set up company structure and policy to be following a company objective to reach vision and mission.
o Review company financial, set up the budget, manage and maintain the financial to reach the target by generating as maximize revenue increasing with controlling cost and decreasing the expense
o Planning, recruiting and selecting man power with development team to understand company vision, miss... ion, goal and target by implement procedures and systems to operating efficiency establish and maintain controls o Evaluate current business processes and systems with creative new strategies to reach the target and objective o Implement a yearly, monthly, weekly and daily operation to following the business plan with appraisal the result o Manage sale and marketing to cooperate with travel agents, online marketing and social media. o Maintains quality service by establishing and enforcing organization standards. o Be a company brand ambassador to co operate with government, community organization and business partner employees; enforcing ethical business practices. o Be good consultant and advice for the owner and team members with strong resolve conflicts efficiently and favorably o Strong knowledge in Labor law to implement company policy with have a good connection with Patong Community and government o Basic knowledge Real Estate development Read more | |
| Executive Assistant Manager | |
Holiday Inn Express Phuket Patong Beach Central • Patong, Phuket | |
| Oct 2012 - Jun 2013 • 8 months | |
| o Reported to General Manager and had weekly catch up meeting and reviewed Monthly Performance with GM and department heads o Oversees and responsible for day to day operation all aspect of hotel property such as Front Office, Reservation, Housekeeping, Engineering, Kitchen,Human Resources and Food & Beverages o Handled guest’s complaints and ensure that the high level of service, and standard in accordance with company policies | |
| Hotel Manager | |
The Old Phuket Karon Beach Resort • Karon, Phuket | |
| Sep 2011 - Jun 2012 • 9 months | |
| o Reported to Managing Director and had weekly catch up meeting and reviewed Monthly Performance with Managing Director and department heads o Oversees and responsible for day to day operation all aspect of hotel property such as Front Office, Reservation, Housekeeping, Engineering, Human Resources o Handled guest’s complaints and ensure that the high level of service, and standard in accordance with company policies | |
| Geneeral Manager | |
Club Bamboo Boutique Resort and Spa • Patong, Phuket | |
| May 2004 - May 2011 • 7 years | |
| o Reported to Managing Director and had monthly catch up meeting and reviewed the performance
o Set up company structure and policy to be following a company objective to reach vision and mission.
o Review company financial, set up the budget, manage and maintain the financial to reach the target by generating as maximize revenue increasing with controlling cost and decreasing the expense
o Planning, recruiting and selecting man power with development team to understand company vision, miss... ion, goal and target by implement procedures and systems to operating efficiency establish and maintain controls o Evaluate current business processes and systems with creative new strategies to reach the target and objective o Implement a yearly, monthly, weekly and daily operation to following the business plan with appraisal the result o Manage sale and marketing to cooperate with travel agents, online marketing and social media. o Maintains quality service by establishing and enforcing organization standards. o Be a company brand ambassador to co operate with government, community organization and business partner employees; enforcing ethical business practices. o Be good consultant and advice for the owner and team members with strong resolve conflicts efficiently and favorably o Strong knowledge in Labor law to implement company policy with have a good connection with Patong Community and government o Basic knowledge Real Estate development Read more | |
| Guest Service Executive | |
The Evason Phuket Resort & Spa • Rawai, Phuket | |
| Dec 2001 - Apr 2004 • 2 years 4 months | |
| o Report Direct to Front Office Manager and attended Daily Morning Brief, sharing guest feedback, or issues and service recovery
o Oversee all hotel guest and facilities area which cooperate all department concerned F&B, Housekeeping, Engineer, Kitchen, Sale to make sure all runs smoothly
o Handling all guest’s complaint and ensure that guest satisfaction is on the highest level of service
o Implemented Upselling Program for Villa Operations team, Tour Excursion to increase more revenue wit... h monthly target and commission payable to the team Read more | |
