that porter and trolley collectors clearly understand the flight details and any information which needs to be disseminated to the porter and trolley collectors to assist with providing an excellent porterage service and effective trolley circulation. Attend the daily ADIA DM briefing to update the daily manpower and deployment plan. Provide daily shift report to CSO with deployment of porters and irregularities faced and trolley conditions, maintenance issues at 5:00 (for night shift) and 17:00 (for morning shift). Provide daily written roster and /or schedules which will identify the required manpower and locations for all the porters and trolley collectors for the approval of ADIA DM & CSO. To ensure sufficient break times are provided only during off peak hours. To be fully aware and conversant with ADIA Terminal Operations rules and regulation at the time of commencing his/her duty. To be well groomed, proactive and capable to interactive communication to all the ADIA’s management and senior staff whenever required by ADIA’s DMs. To be capable with all the airports emergency exercises, and ADIA’s rules and regulations, report writing skills, FIDS awareness, customer service and client relation. To ensure a high performance standard for the porterage and trolley collector service including grooming, personal appearance and behavior of all employees to include but not be limited to; personal hygiene and presentation, demeanor, responsiveness, courtesy, alertness. To ensure providing the sufficient number of staff enabling the concessionaire to maintain the minimum & maximum number of operational trolleys as detailed in Annexure 1 of Appendix 6. The concessionaire should share his manpower plan with ADAC operations on monthly basis. To ensure the operations activities are not jeopardized by shift changeover, staff should leave the location only once the reliever is reported. To ensure the staff are present at the dedicated locations and do not perform the duty other than in the assigned location unless it is instructed. To ensure staff are present at the dedicated locations and do not perform the duty other than in the assigned location unless it is instructed. To physically attend the locations to ensure no customers are left unattended.

te and meet regularly with relevant accounts to inform about new products and promotions to increase sales in order to reach the expected sales target. Research, gather and analyse competitors information to define the best selling approach to increase Company market quota and visibility. The job also required carrying out customer relationship management by assisting clients by proposing solutions for their Business Travel trips, hotel accommodation, visa and forex. Specially looked after all the event handling and above the line activities right from Advertising, Kiosk Branding, Mega Events etc across various cities at various times. Initiated and implementing successful branding of Kiosk in the said region. Have handled 3 International Events at Thailand and Indonesia along with 6 major Events within India at different places Have traveled on various Tours as a Tour Manager globally, as per the requirement of various Corporate to assist them as well as manage the entire tour.

ation and Security regulation. Hands on experience on Baggage screening and Security check of Aircraft being a qualified licensed Screener