Passenger Confidence Survey – June 2020

Passenger Confidence Survey – June 2020

Chris Tarry’s CTIARA consultancy has been quick off the mark with an air passenger confidence survey taken during the first few days of June.

The results are not surprising with 96% of respondents saying they would not travel for leisure if they were required to go into quarantine at their destination.

“Taking issues of testing and quarantine first:

• Some 67% of respondents would want an airport virus test conducted and the results returned within 30min

• Some 46% of respondents thought that governments should pay for the test with 40% signalling it should be the passenger

• If it was determined that the passenger should pay some 36% would be prepared to pay up to £10 and 35% prepared to pay between £10 and £20.

• Some 65% thought the test should be on departure only with 32% responding that there should be a test on both departure and arrival

• Some 96% of respondents said that they would not travel for leisure if they were required to go into quarantine at their destination

• However, in respect of going into quarantine when returning from a leisure trip some 24% said that they would still travel

We started by asking a modified version of a question we used in the May survey when we asked what would be sufficient to give you confidence to fly again where we gave an additional “answer option”; none of the above. What was clear from the responses this time was that opinion was much more divided over what one action would be sufficient to give confidence and where over the period since the last survey there has been a considerable focus on temperature testing, which alone cannot in fact detect whether somebody has Covid-19, and also the wearing of masks and where in the UK this has just been mandated as necessary to use public transport.

Whilst having a Covid-19 test at the airport still attracted the greatest support and on an adjusted basis was close to the result in the May survey, not only was there a much greater support for masks, without on-board social distancing, but also for temperature testing. At the same time 10% responded that “none of the above”  which coincidentally was the same number that suggested that they would require passengers to be “demonstrably immune” before arriving at the airport”.

See also BTN 20 April

www.btnews.co.uk