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Travel Team Leader

C&M Travel Recruitment  •  GBP 30,000 - 35,000 Hourly + Commission
Work location: Hammersmith And Fulham, London
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Industry : Airlines and Aviation, Hotels, Travel Agent or Tour Operator
Sector : Tour Operator or Guide, Travel Agent (Luxury), Travel Agent (Retail/Leisure)
Department : Customer Service, Sales
Employment Type : Permanent
Work Sponsorship : Local contract only
Experience : No experience required
Vacancies : 1
Job Status : Active
Job Description

Travel Team Leader, Hybrid, £30-35k This well established, independent tour operator specialising in active, family holidays to Europe are looking for an ambitious, dynamic travel team leader/supervisor to join their growing team. This will be a hybrid position between their offices in Hammersmith.

Travel Team Leader Responsibilities

  • Knowledgeable about the product and having the confidence and ability to build relationships quickly.
  • Passionate about sports and travel
  • Ensure Customers always receive high levels of customer service throughout their booking journey.
  • Ensure you are maximising commercial opportunity from every call
  • Managing and mentoring your team
  • KPI management and call monitoring
  • On hand to support team
  • Have the ability to support the sales team as well as look after your own reservations

Travel Team Leader Skills required:

  • Experience in sales, operations or customer service within travel is essential
  • Able to work under pressure and multi task.
  • A team player
  • Passionate about travel
  • The ability to build rapport with all levels of clientele.
  • Previous Team Leader or Supervisor experience is advantageous.

Additional information:

  • Salary paying up to £35,000 plus commission plus other amazing company benefits
  • Fam trips to the resorts
  • Discounted holidays for you, your friends and your family
  • Lots of social events
  • Working Monday – Saturday 09.00 – 17.30, with a day off in lieu for any Saturdays worked, usually 2 a month.
  • 20 days holidays, increasing with length of service plus bank holidays
  • Hybrid working between their Hammersmith office and home
  • This is a great opportunity for a senior travel consultant to take that next step

If this Team Leader role is of interest please call Harri on 020 7397 1278 or email CV to harri@candm.co.uk

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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