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Tour Coordinator

C&M Travel Recruitment  •  Salary available upon request
Work location: Colchester, Essex
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Industry : Travel Agent or Tour Operator
Sector : Tour Operator or Guide
Department : Customer Service
Employment Type : Full-Time
Work Sponsorship : Local contract only
Experience : 1 to 3 Years
Vacancies : 1
Job Status : Active
Job Description

Operations Coordinator
A fantastic opportunity to join this award winning company. As an Operations Coordinator you will be working as part of a team managing a variety of group tours overseeing details from start to finish. You will be the key point of contact ensuring a high quality client experience.

Operations Coordinator Role and Responsibilities

  • Liaise with travel and booking co-ordinator’s to arrange transport and accommodation.
  • Oversee all aspects of the tour, from initial enquiry to post tour follow up.
  • Ensure tours are costed within budget and client payments are received on time.
  • Build and nurture long-term relationships with both clients and suppliers.
  • Ensure all paperwork and documentation is sent to clients and guides.

Operations Coordinator Skills and Experience Required

  • Proven experience in a customer service/operations role within the travel industry
  • Strong problem solving abilities and the capability to work under pressure.
  • Commercial awareness and basic financial understanding.
  • Exceptional attention to detail and accuracy.
  • Willing and able to travel abroad occasionally.

Operations Coordinator Key Benefits

  • Monday to Friday with options to work 08:00 – 16:00, 08:30 – 16:30, 09:00 – 17:00 (flexible working hour requests can also be considered around term time).
  • Onsite car park and close to public transport.
  • Reward and recognition programme.
  • Competitive salary

If you are interested in this vacancy please apply online or contact Lisah@candm.co.uk

Don’t keep a good thing to yourself
We grow our business through referrals, so please don’t keep us to yourself. If you think we’re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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