Operations Manager
C&M Executive Recruitment • Salary available upon request| Industry : | MICE/Conference & Events |
|---|---|
| Sector : | Travel Agent (Corporate/Business Travel) |
| Department : | Customer Service |
| Employment Type : | Full-Time, Permanent |
| Work Sponsorship : | Local contract only |
|---|---|
| Experience : | No experience required |
| Vacancies : | 1 |
| Job Status : | Active |
Regional Operations Manager (EMEA), Business Travel, Remote. A fantastic opportunity to join this global travel management company (TMC) where you will be responsible for leading a geographically dispersed team across Europe. This role will be fully remote from any location across Europe.
Regional Operations Manager Responsibilities
- Leading and developing a team of travel consultants across Europe.
- Drive process improvements, efficiency’s and standard operating procedures whilst being sensitive to local market differences.
- Support with the roll out and adoption of new Online Booking Tools.
- Work cross-functionally with out of hours team, account management and the wider business.
- Support with the implementation of EMEA wide clients.
- Audit and analyse performance, financial and quality ensuring a consistent level across all accounts.
- Ensure SLA’s are met and profits are maximised.
Regional Operations Manager Skills Required
- Must have senior level operations management experience gained in a Travel Management Company (TMC).
- Experience leading and developing a remote team.
- Strong knowledge of GDS (preferably Sabre), NDC and Online Booking Tools.
- Experience of driving efficiency measures and process improvement.
- Strong cultural awareness both in terms of internal stakeholder management and external clients.
- Fluent written and verbal English language skills; any additional languages would be advantageous.
Regional Operations Manager Additional Details
- The role can be fully remote from anywhere in Europe
- A competitive salary, dependant on experience plus bonus potential linked to KPI’s
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We grow our business through referrals, so please don’t keep us to yourself. If you think we’re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.
C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk
