Manager, Groups – Thailand, Cambodia and Laos
Abercrombie & Kent Thailand Ltd. •Industry : | Travel Agent or Tour Operator |
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Sector : | DMC (Destination Management Company) |
Department : | |
Employment Type : | Full-Time |
Work Sponsorship : | Local contract only |
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Experience : | 3 to 5 Years |
Vacancies : | 1 |
Job Status : | Expired |
POSITION OVERVIEW
This newly created position will create and lead a department to oversee all groups activities for the business. This position forms part of the senior management team. You will be responsiblefor this part of the business in Thailand, Cambodia and Laos and will be based in Bangkok.
As an experienced Groups Manager, you are strategically minded and detail orientated. You will responsible for managing a small team of direct reports. You are charged with overseeing all group tour series and ad hoc group activities (anything from 10-500 pax). You will have the ability to grow existing accounts while also winning new business. You will be capable in overseeing the entire process from tender through to quotation and operation, always delivering the highest standards that A&K is known for.
In addition, you will be required to work efficiently and effectively with suppliers around the
region including hotels via face to face meetings, email and phone communications. The role
may require infrequent regional travel to inspect existing product and to meet with existing
suppliers. You may be required to travel internationally for various sales trips.
The ideal candidate will have a good understanding of the travel industry, a genuine passion for their work, and will be commercially minded. As a service business our people are our greatest asset and strong interpersonal skills are a must.
KEY RESPONSIBILITIES
• Own the Groups business strategy for A&K Thailand, Cambodia and Laos
• Take a commercial management approach, running the department like a business within a business growing revenue in a strategic manner
• Ability to build and manage a small team of direct reports
• Customer relationship management, growing existing accounts while winning new business
• Oversee the design and delivery of group series business operated under the A&K brand
and sold through our own sales offices
• Successfully secure and manage group series business from 3rd party agents, operators and brands – everything from tender through to operation
• Manage ad-hoc group requests and projects from around the globe
• Develop creative and inspiring itineraries, programs and products
• Negotiation and cooperation with a range of suppliers across the region
• Contribute to the culture and workplace environment in a positive way
KEY RESPONSIBILITIES
• Own the Groups business strategy for A&K Thailand, Cambodia and Laos
• Take a commercial management approach, running the department like a business within a business growing revenue in a strategic manner
• Ability to build and manage a small team of direct reports
• Customer relationship management, growing existing accounts while winning new business
• Oversee the design and delivery of group series business operated under the A&K brand
and sold through our own sales offices
• Successfully secure and manage group series business from 3rd party agents, operators
and brands – everything from tender through to operation
• Manage ad-hoc group requests and projects from around the globe
• Develop creative and inspiring itineraries, programs and products
• Negotiation and cooperation with a range of suppliers across the region
• Contribute to the culture and workplace environment in a positive way
• Presentation and public speaking skills
• Decisiveness, tough-mindedness and assertiveness
• High degree of accuracy, attention to detail and both verbal and written Communication
skills
• Excellent Microsoft Office skills
• University Degree (or minimum 5 years Groups Management experience)
• Can represent the Abercrombie & Kent brand in the best light
• Flexibility to travel regionally and globally
• Positive attitude and motivated with an ability to work under pressure
NOTE: This job description is not intended to be all-inclusive. Employee may perform other
related duties as negotiated to meet the ongoing needs of the organization.
Interested applicants are invited to apply in person or send a cover letter with full resume
indicating qualifications, experience, and expected salary to Tim Cook, Country Manager –
Thailand, Cambodia and Laos email: tcook@abercrombiekent.co.th
Salary will be based on previous professional experience
About The Company
Abercrombie & Kent Thailand Ltd.
Bangkok, Thailand Travel Agent or Tour Operator
Overview
Abercrombie & Kent is the world’s premiere luxury travel company operating globally for over 50
years with offices in Southeast Asia for the last three decades. The business is comprised of
international sales offices, destination management companies and a selection of wholly owned
properties and cruise ships. Bangkok operates as the head office for the region and is considered
one of the top DMCs in the region. The company strives to deliver world class travel experiences
with exclusive access in peerless comfort and style. We are committed to providing travel that
enhances and changes lives.
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