We are currently looking for positive, energetic Front Office Associates who will demonstrate the essence of demonstrating an exceptional guest journey and are committed to taking care of the guests and therefore, must perform the following tasks to the highest standards:

• Check-in and check-out of our guests at the Front Office
• Handling telephone inquiries and room reservations
• Central contact for all guest requests
• Cash management, daily closing and assumption of administrative activities
• Professional handling of guest feedback and solving minor challenges
• Organize group reservations

YOUR PROFILE

• Preferably training in the hotel industry
• Hotel reception experience is an advantage
• Good knowledge of MS Office (Word, Excel, PowerPoint, Outlook)
• Ideally, knowledge of eZee PMS or comparable systems
• Passionate host
• Good knowledge of Thai and English language
• other language skills are advantageous