Icelandair becomes the first airline to launch BAGTAG crew solution

Icelandair announces the launch of the BAGTAG Crew Solution. After a successful PoC, they are introducing the innovation upcoming October, making Icelandair the first airline to introduce the baggage check-in technology specifically designed for crew members. This revolutionary solution​ brings enhanced efficiency and convenience to the airline’s operations.

The BAGTAG Crew Solution represents a significant leap forward in crew baggage management. By replacing traditional paper tags with electronic bag tags, Icelandair allows its crew members to streamline check-in procedures, eliminate paper waste and optimize the overall crew travel experience.​

“We are always looking for ways to improve efficiency within our operations. This simple, smart and environmentally-friendly solution will both streamline our processes and support our mission of offering smooth and enjoyable journeys – not only for our customers but also for our crew” – Haukur Reynisson, Vice President of Flight Operations Icelandair​.

The solution leverages backwards compatible plug and-play technology to simplify processes, reduce errors, and enhance baggage handling efficiency. Crew members can wirelessly transfer baggage information directly to the electronic tags via a secure connection using  the Icelandair crew application.

The required DCS connection to retrieve the baggage information was set up with BAGTAG partner Amadeus. As an Amadeus Altéa airline, Icelandair connected to the BAGTAG platform in a matter of weeks, ​enabling quick initiation of the PoC and integration of the solution.​

The electronic tags prominently display all relevant baggage ​information, including crew details, flight information, and bag identification, ensuring a seamless and streamlined experience for the airline’s crew.

“We are thrilled to partner with Icelandair in launching the BAGTAG Crew Solution. Through this partnership, we will demonstrate the added value our crew solution can bring to the crew baggage handling process. We look forward to build on the success of our joint PoC and the potential it delivers for further advancements. – Jasper Quak, Managing Director BAGTAG.

Upcoming October, the Icelandair crew will receive custom suitcases with a permanent BAGTAG.