Flight Centre becomes largest shareholder in The Upside Travel Company

Flight Centre Group continues to strengthen its corporate travel business, as it announces a strategic investment in The Upside Travel Company (“Upside”), the corporate travel company launched in 2017 by Priceline founder Jay Walker.

FLT’s investment is for a 25% interest in Upside which will see it become the business’s largest individual shareholder providing access to Upside’s travel technology platform and software development resources. As part of the agreement, the parties also entered into a commercial deal that covers cooperation on various distribution initiatives that combine FLT’s deep understanding of the corporate travel space with Upside’s powerful technical assets.

With this deal, FLT improves its technology capabilities, specifically in the small-and-midsize corporate market. FLT plans to leverage Upside’s technology platform to continue the digital enablement of its Corporate Traveler business, pairing the proficiency of its people with cutting edge artificial intelligence and machine learning models. The investment also adds Washington, DC to the expanding global list of FLT “Lab” locations following the recent investment in Bangkok-based 30SecondsToFly, and the acquisition of the award-winning mobile app Sam in Barcelona last month.

“We have been impressed by the capability and flexibility of Upside’s technology and team to improve the business traveller experience. Its use of machine learning models to dynamically price business travel packages in real-time to save clients money while increasing traveller options is just one example of Upside’s best in class technology,” according to Dean Smith, president of FLT’s Americas operations.

For Upside, the deal substantially bolsters the company’s product offering to the small corporate market, where it will continue to operate under the Upside brand. Access to FLT’s supplier relationships and global reach expands Upside’s inventory and enhances its ongoing software development with a broader set of travel data inputs.

“FLT is the perfect partner for Upside as we get aggressive in serving small corporate clients. Not only does FLT’s global scale, content and experience immediately make our product more complete, but FLT’s people and expertise also make us smarter, which is key as we accelerate into the future,” said Jay Walker, CEO of Upside.

The Upside product will soon take advantage of the emerging standards called Next-Generation Storefront, which is being developed by ATPCO in collaboration with airline and industry leaders. Incorporating the new standards for product display is a top post-investment priority for both parties and is expected to take place in Q2 of 2019.