Job Description

Job Title: Wholesale (API Connectivity) Business Development & Account Manager (BDAM)
Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995.  Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!
To learn more about Flight Centre Travel Group please click HERE
About The Opportunity
The Wholesale (API Connectivity) Business Development & Account Manager (BDAM) is tasked with developing commercial relationships with generalist wholesale; specialist wholesale; retail; closed-user groups and Online Travel Agencies that are able to connect and transact with our Supplier API.   The BDAM grows business by identifying client needs and delivering product solutions.
BDAM’s increase the exposure of our content within their distribution networks, understanding how and why decisions are made to preference one product or provider over another and to position us to optimise their share of wallet from existing and prospect customers.  They facilitate the commercial engagement and execution with client and work with the assigned BDAM to roll out and integrate the Supplier API. 
They use agreed incentives to scale our business within their assigned client base.  The BDAM represents the company and all its product lines via telephone/video sales calls and strategic client face-to-face meetings in their designated territories; participate in trade events and conduct technical sales system demonstrations via video calls and webinars.  Ultimately, they increase the company’s revenue and profit, maximize the company’s exposure and service all accounts in their sales territory.
Reporting to: General Manager – Americas External Distribution & Director of Sales APAC & Europe
Key Relationships: Existing Integration Teams, Product & Booking Support, Global Supply, Product Management, Finance
Responsibilities:
Grow TTV within the managed account base
Exceed the yearly revenue goals set for their client base
Identify the key stakeholders, decision makers and influencers in their client base and promote our content across the travel agent community
Apply agreed appropriate commercial incentives to maxim revenue and profit growth
Represent the company at trade shows and other industry related events
Develop and maintain excellent working relationships across the regional & global management and account management teams
Gather market intelligence and maintain active membership in the travel industry community
Participate in strategic account planning, periodic reporting and customer relationship management
Manage and communicate all customer service and product issues in a timely manner to appropriate team members for prompt follow up and action
Adhere to and submit all monthly expenses based on budgets and reporting guidelines
Report all sales activity and outcomes in Salesforce
Attend company mandated in and out of country meetings, conferences, educational trips and training sessions
Implement agreed strategic commercial agreements
Implement sales call cycle as agreed with global Sales Leadership
Experience & Qualifications:
Strong experience in Sales and account relationship management in a FIT B2B API based environment
Minimum 5 years’ experience in a senior strategic sales role in a travel related retail or wholesale environment
Intermediate knowledge of travel reservation/booking systems
Expert knowledge of travel supply API and process flows
Excellent written and verbal communication skills
High degree of interpersonal skills and ability to interact at a all levels of an organisation
Dynamic, outgoing personality, self-motivated, resourceful, highly independent, innovative, creative with a high degree of customer service and results oriented
Data driven. Very comfortable at interpreting data and using portfolio reporting to retain and grow business
Strong skills in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Team Player
Advanced/Intermediate Salesforce experience preferred
Must possess superior organizational, communication, and negotiation/sales skills
Work Perks! – What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering – You’ll have to experience it to believe it!
Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
Personal connections: We are a big business founded on personal relationships.
Diversity, Equity & Inclusion
Diversity Day: paid leave to observe holiday or cultural celebration of your choice Annual Charity Trip
DEI education
Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols
A career, not a job: We offer genuine opportunities for people to grow and evolve
We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
Employee giving program
Office Environmental Program
1 Volunteer Day per Calendar Year
Benefits Include:
Generous remuneration structure
Travel perks/discounts.
Health & Wellness Programs and Employee Financial Wellness Services
Generous paid time off policy 
National/International Award Nights and Conferences
Benefits including vision, medical, and dental
Employee Assistance Program
401k program with partial match
Employee Share Plan
Global career opportunities in a network of brands and businesses
#LI-REMOTE
Location – Remote, USA 
The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.
This position may be performed remotely anywhere within the United States except the State of Colorado
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
Our number one philosophy? Our people. Flight Center Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com