Job Description

Do you want to take your travel sales experience to the next level?
We’re looking for a multi-skilled travel specialist to join our team as a Travel Manager, where the challenging world of corporate and leisure travel management will be sure to take your career to new heights. At FCM Travel, we provide highly individualized travel services for busy executives.  We are one of the world’s leading corporate travel and expense management consultancies.  
About the opportunity
FCM VIP Travel Manager –  Brisbane 
You will be responsible for managing the travel requirements of large market industries, presenting travel solutions for multinational accounts. Our ideal candidate will have a minimum of 3 years travel consulting experience along with buckets of ambition and an insatiable appetite for sales and delivery of impeccable service. Additionally, you will:
Strong international fare skills
Proven capability with managing VIP travellers
Assist in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations.
Follow company procedures, account guidelines and customer service standards in the area of; making travel arrangements, ticketing, Phase IVs, ticket exchanges/changes, CRS/GDS productivity.
GDS proficiency – Sabre required
Excellent communicator and professionalism
Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
Maintain favourable working relationships with accounts and all of their company employees
Provide solutions to travel related problems clients may have experienced with arrangements
High attention to detail
Strong time management skills and professionalism
Expertise in fares and complex itineraries
All about you:
A high level of attention to detail
Experience as a Travel Consultant or Travel Manager (min 3 years experience)
International travel experience
To be a ‘people person’ with networking and relationship-building skills
Demonstrated ability to work within a multi-disciplinary team
Excellent communication, listening and presentation skills
Great business acumen
The WIIFM (What’s in it for me!)
• $75,000 guarantee for 6 months plus super – average earnings of $80,000-$85,000 plus super
• Flexible and blended working arrangements, including remote – WFH, office based or a blend of both
• Monday to Friday week, business hours. Weekends are yours
• A company culture that supports responsible travel, diversity, equity and inclusion, empowered giving and conservation of natural resources and sustainability. Yep, our hearts are big, mushy and green!
• Travel discounts including family and friends, health and wellness discounts, financial planning advice
• Excellent career opportunities across our global network of brands. We promote from within
• Dynamic social calendar of awards nights, team building events and opportunities to attend our annual global conference for high performers (being held in Vegas 2022!)
• Individualised learning and development opportunities
• Paid Parental Leave
We make it our priority to keep our people feeling their best — with fun perks, strong benefits, and a real commitment to providing a work/life balance.
We’re proud to have created an environment where our people can share their incredible passion for travel and global cultures while making sure every client receives top-notch service and the best experience possible.
Driven by an unconventional mindset, our people are out-of-the-box thinkers, movers and shakers. We are dedicated to making the corporate travel experience for our customers – seriously smooth
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