Job Description

 
We have an opportunity for an experienced Business Analyst to join our highly collaborative, inclusive & progressive Enterprise Technology Services (ETS) team.  You’ll work closely with the product owner and their teams to help deliver initiatives on our product roadmap. 
At Flight Centre Travel Group we aim to recruit talented people who want to make a real difference.  To ensure we get this right, we are looking for someone who is truly passionate about technology, strives for continuous improvement and enhancement of solutions.  If this sounds like you, please read on.
 
About the role:
 
Build and manage relationships with key business, project stakeholders and internal IT teams to gather, develop, and validate business requirements
Work closely with the development team to ensure that requirements are understood and implemented as envisaged
Simplify information and deciphering technical or non-technical jargon so it is easily understood by the whole team
Working with development team and test teams to develop, test and implement solution enhancements
Support the product owner with deployment activities such as cutover, related change management activities and associated documentation
Assisting with improving technical administration and support activities through your SQL and scripting knowledge
Build and manage relationships with key business stakeholders and to champion the adoption of the delivered solution through provision of expert solution support
 
We’d love to hear from you if:
 
3+ years’ experience in capturing business and technical requirements
Previous experience working with Finance and HR system projects with strong understanding of finance business processes would be preferable
You are self motivated and excited to work in a small team with strong ownership of your work
Good understanding of Microsoft T-SQL language
Strong collaboration and communication skills in a multi-disciplined team
You can produce and maintain documentation such as user cases, business processes, workflow diagrams, business, and functional requirement documents
Have empathy for the customer experience
Facilitate a collaborative working relationship in cross functional teams
Flexible work **
Travel discounts and deals
Discounted financial and health services
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
 
Let’s skip to the good part…
 
Flexible work environment (Hybrid), work from home or our Global Head Office in Southbank, Brisbane
Ongoing training and professional development
Travel discounts and deals bookable through our internal team of travel agents, Travelwise 
Discounted financial and health services through our Moneywise and Healthwise businesses
Global career opportunities in a network of brands and businesses
Access to our 24/7 gym located at Global HQ
 
We do things a little differently…
We do things a little differently around here. We do things the FCTG Way.
We have a unique culture and an irreverent DNA based on a proven mix of ideas, values and ways of working that have helped shape our business over the past 40+ years.Across all our brands, we take our business seriously but not ourselves. We take leaps of faith, have trust in our teams and work collaboratively to achieve our goals. That’s the FCTG Way.
If you think you have FCTG DNA, reach out today.