Job Description
About StudentUniverse
is a Greater Boston-based travel tech company that operates the world’s largest student and youth online travel marketplace
We’re hugely excited to be on the hunt for a Global Marketing Manager to be responsible for overseeing marketing activity across our four markets that span the USA, Canada, the UK and Australia.
StudentUniverse’s parent company, Flight Centre Travel Group, is based in Brisbane, Australia and is one of the world’s largest and most successful travel corporations. The company culture is AMAZING and you’ll enjoy fantastic employee benefits. The company is global, with retail operations in 23 countries and a corporate travel management network that spans more than 90 countries. Career development is a central focus and we’re constantly helping our employees get to the next step in their professional journeys.
What we do and where we’re going
StudentUniverse is founded on the desire to empower students and youth to travel more, by accessing uniquely priced, best-in-market airfares, without the hassle of physical ID cards. We are believers in travel experiences; that they can teach students things they cannot learn in the classroom. Travel better prepares young people to influence the world. We empower students and youth to travel more.
Our ultimate ambition is to continue building on our two decades of success to become the world’s largest and best student and youth travel marketplace – a one-stop shop for our customers that’s widely recognized as the leading student and youth travel brand.
Who we are looking for
We’re looking for a hands-on Global Marketing Manager to join our small, but perfectly formed marketing team. You’ll have a great handle on the whole marketing mix, and be able to work with channel owners to deliver our promotional plans across four global points of sale. You’ll be a natural planner, able to juggle multiple tasks effectively and manage both brand and partner campaigns.
You’ll be an optimistic problem solver and will thrive in a collaborative environment. You’ll need to feel at home in the fast paced world of travel tech, be comfortable communicating authentically and engagingly, and enjoy rolling up your sleeves and getting stuck in!
Sound like a good fit for you?
What’s in it for you:
You get to work in a dynamic environment full of super passionate and talented people, where capabilities are enabled quickly at scale across the globe for travelers.
You will grow and further develop your existing skillset, working in a team-oriented, results-driven environment where learning and collaboration is celebrated.
We value and encourage autonomy for everyone, empowering you to make your own decisions and learn from the data – we don’t do micromanagement! The success of the team is dependent upon the success of the individual.
Your responsibilities
Work with marketing leadership to set the 12 month marketing plan
Own the promotional calendar & be responsible for internal trafficking of marketing deliverables
Lead creative ideation of one-off and ongoing marketing campaigns
Work with internal channel owners and external agencies to drive acquisition
Manage and help create content across a variety of channels
Evaluate activity against pre-agreed KPIs and make improvement recommendations
Be the de-facto content manager for our US and Canadian businesses
Manage promotional placements on the website through CMS
Work with SEO team to ensure best practices on all relevant content
Monitoring and ad-hoc community management of our social channels & feedback channels
Manage one direct report (a Marketing Coordinator -to be hired)
Must have skills
At least 3 years experience in a broad marketing role, campaign or account management. Travel experience is desirable.
Experience of managing and tracking core marketing deliverables
Experience with Google Analytics or other web analytics tools
Experience of using data visualization tools (e.g. Tableau) is an advantage but not essential
Experience using Content Management Systems (CMS) and basic HTML knowledge is desirable
A natural problem solver, organized & proactive
As a travel company, we embrace being global and would love to hear from anyone who wants to work from any one of our offices in Boston, Waltham, Toronto or London.
Benefits Include:
Generous remuneration structure
Travel perks/discounts, in-house financial and health services
Generous paid-time off policy
National/International Award Nights and Conferences
Diversity & Inclusion initiatives
Benefits including vision, medical, and dental
Employee Assistance Program
Contributory 401K program
Company Share purchase scheme
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Fun and flexible work environment
Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
Employee giving program
Annual Charity Trip
Office Environmental Program
1 Volunteer Day per Calendar Year
Location – Boston, MA
Any offer of employment in the USA that would require you to attend an office location or company event is contingent upon providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.
If this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture then APPLY NOW.
Travel is booming once again, and our roles are being filled quicker than a nonstop from London to New York. We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact careers@us.flightcentre.com if you need any assistance.
About The Company
