Job Description

At Flight Centre we are well-known for our strong culture, fun people, global footprint and exciting career opportunities – plus we sell the most exciting product in the world – travel. 

Do you want to share your passion for travel with other travellers and holiday makers every single day? 

About the opportunity: 

Our Travel Consultants, craft personalised travel experiences for our customers by building strong relationships to really understand what our customers are looking for in their next holiday. Right now we are on the lookout for travel-loving people to be an integral part of our customer’s travel experiences by becoming Travel Consultants.  

While working in our retail stores, you will be building a successful career path in an industry you’ll love. 

What will I be doing? 

Your first two weeks will be spent soaking up the ins and outs of your position in our virtual New Starter Program. Here you’ll learn about our fantastic product offering, using our booking systems and our steps to providing a fantastic customer experience. 

As our next travel expert, you will plan, book and craft your customer’s next personalised travel experience 

You will provide excellent customer service using your outstanding communication skills; face-to-face, online, and over the phone 

Using your excellent people skills you’ll build strong, ongoing relationships with your customers 

You’ll be a valuable part of your new team, contributing to your team’s success by working towards sales targets and by actively helping to create a positive environment 

What experience and skills do I need? 

You have a passion for travel! 

You have experience in a retail or customer service role 

You are available to work full-time retail hours 

You have strong self-motivation  

You have unrestricted work rights within Australia 

You are adaptable to change  

You are organised, customer-focused, and a brilliant communicator 

What work perks will I have access to? 

We offer fantastic discounted travel benefits as well as  

Ongoing training, development and career opportunities 

We’re a social bunch, so there’s plenty of opportunity to enjoy complimentary social events from monthly award nights to gala balls 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

If you are ready to launch your career with Flight Centre, apply today.