Job Description

Travel is back and the airport is humming!

Do you love the thrill of an airport announcement calling all passengers to the gate? Or the swish of the air board announcing the gate details or that check-in is open? Love making travel dreams come true?  

If you have a passion for travel and want to work in a dynamic environment, you’ll fit right in as a Travel Consultant at Flight Centre Brisbane Airport.  

Our purpose is to open up the world for those who want to see. Every day, we give people all around the world the opportunity to do something really amazing – travel!   

As a Sales Travel Consultant in our Airport team, you will be a great problem solver to get travellers off on their journeys! When you aren’t saving the day, you will be planning and booking amazing travel experiences for our customers. Working at the airport means you will learn the ins and outs of all things airfares while delivering excellent service.  

You will be:  

Using your expertise and problem-solving skills to find solutions for travellers 

Delivering exceptional service in order to sell flights, accommodation, cruises, tours and related travel over the phone and via email 

Keeping a finger on the pulse of the latest travel regulations and government restrictions 

Preparing and issuing invoices, receipt payments and maintain financial documents  

Working towards nationally recognised qualifications (Cert 3 & 4 in Travel)  

All about you:  

You have exceptional attention to detail and love problem solving 

Have a passion for customer service  

You are calm and methodical  

Comprehensive computer skills and the ability to confidently learn new computer systems  

You’re ambitious, highly motivated and an efficient organiser  

GDS experience desired but not essential 

Perks:  

Enjoy uncapped earning potential – the more you sell and help our customers, the more you earn – Current AVG earnings for new consultant $87,226 plus super and penalties  

Travel discounts including family and friends, health and wellness discounts (myBenefits), access to internal 24/7 gym   

Brightness of future – career opportunities in a network of brands and businesses across the globe 

Monthly awards nights, social team building events, and opportunity to attend global conference (Bali 2023)  

Acquire nationally recognised qualifications – Cert 3 and 4 in Travel 

Access to a world-class Employee Assistance Program for staff and family  

Corporate Health Discounts – exclusive discounts on health insurance plans for you and your family with our partner, BUPA. 

Financial Planning – manage all your finances, from your monthly budget to tax returns and mortgage broking, using our in-house team of Moneywise financial planners 

We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability – Yep, our hearts are big, mushy and green.