Job Description

At Ignite Travel Group, our goal is to ignite a passion to experience the world through curated holiday packages. We are destination experts and hand-select the best inclusions for both our customers and partners alike.
We are currently looking for an experienced Travel Consultant to join our Customer Service Team. This is an excellent opportunity for experienced consultants who are looking to move away from direct sales and into a more customer-service oriented role.
 
What you’ll do…
Managing the aftersales aspect of our customer’s holidays
maintaining professional and accurate customer records
finalising accurate payments
delivering on service targets
Who you are…
Proven customer service abilities
Strong attention to detail
Innate ability to interpret customer needs and provide suitable solutions
A supportive, positive attitude & customer focus
Let’s skip to the good part…
Generous salary
ongoing training and development
exclusive travel discounts
be awarded with monthly recognition programs and celebrations
access to health consultants and financial advisors
beautiful beachfront office in Broadbeach – how good is that!
 
Travel is bouncing back bigger than ever leading to our exciting growth phase. Travel forward and apply today, our next product extraordinaire.