RSA – Business Development Manager

Flight Centre Travel Group
Johannesburg West
Industry : Travel Agent or Tour Operator
Sector : Travel Agent (Retail/Leisure)
Function : Business Development
Type : Full time

Job Description

General Information

Job title:

Business Development Manager (BDM)

Purpose:

The Business Development Manager is responsible for identifying leads through platforms such as sales force, professional networking and face-to-face interaction in order to win new business that is sustainable over a long period of time.  The BDM must acquire new business in accordance with targets set out by the business

Primary duties and responsibilities (KRAs)

Acquire new business
Generate and research sales leads
Perform cold calls
Qualify leads
Convert sales leads
Achieve monthly targets

Maintain and grow client portfolio
Manage multi-level relationships
Analyse client portfolio spend report monthly
Consult with client and identify additional opportunities
Quarterly business development reviews
Manage relationships with internal stakeholders

Comply with internal sales processes
Attend weekly sales meetings with feedback on results and trends
Attend morning meetings with front-end sales teams
Attend networking client functions, training seminars, client functions, buzz nights, focus days and conferences
Brief Operations Team on progress of the pipeline
Ensure all One Best Way processes are followed, i.e. Sales Force, KPIs etc.
 

Hierarchy:

Team Leader

Key communication and relationships:

Internal:
Business Development Manager Teams; Sales Team Leaders; National Sales Leader; Area Leaders; Travel Managers; CSMs; Operations, Support Teams and General Manager
External:
Customers; Suppliers

Job Requirements

Education and qualification:

Minimum requirements

Added advantage

Matric

Relevant Tertiary qualification, e.g. business
Travel qualification

Experience:

6-8 years sales , business or customer relationship experience
Min 3 years B2B  experience
1-2 years C-Level engagement
Proven track record in achieving target
Experience in solution selling advantageous
Travel industry experience advantageous
Exposure to key GDP growth markets advantageous

Other:

Location:

Gauteng

Travelling:

Domestic and International

Office hours:

As determined by business needs

Additional:

Own transport essential

 

Functional / job-related

Competency

Proficiency required

Basic

Intermediate

Advanced

Microsoft Office – latest version

1

2

3

CRM tool

1

2

3

Commercial Acumen, e.g. pricing

1

2

3

Presentation Skills

1

2

3

Networking

1

2

3

 
 

Other / soft skills

Competency

Proficiency required

Basic

Intermediate

Advanced

Confident

1

2

3

Time Management skills

1

2

3

Disciplined to follow through

1

2

3

Self-driven

1

2

3

Self-Managed

1

2

3

Flexible / Adaptable

1

2

3

Ambitious

1

2

3

Interpersonal skills

1

2

3

Passionate

1

2

3

Persistence / Resilience

1

2

3

Written and verbal communication skills

1

2

3

 
 


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