Job Description

The Role…
 
 
The role of the Regional Product Manager, Meetings & Events is to manage the assigned product portfolio for Australia and New Zealand region across the designated corporate brands.  Reporting to the Head of Digital Product, the successful candidate will be part of a highly skilled and motivated team of product managers, product analysts and UX designers. 
The key purpose of this role is to manage the product portfolio and design and deliver the digital product strategy for our meetings and events division.  The role will focus on creating a market-leading and engaging product proposition utilising existing tools and solutions and enhancing the proposition by delivering new products. The role will manage all aspects of the product lifecycle enabling the products under their direction to meet the needs of customers and end-users and achieve financial and non-financial targets.
The successful candidate must become a local subject matter expert in meeting and events products and solutions and provide expert product management for their assigned product portfolio that enhances attendee engagement and creates a unique experience for our customers. 
The successful person will drive product optimisation and be passionate about ensuring the products are designed, delivered, and deployed correctly, thus reducing the cost to serve, creating new sources of revenue, and compelling the customer by continuously improving customer engagement and experience.  The candidate will be responsible for prioritising product requirements and own the local product roadmap and the product backlog under the guidance of brand leader/s and the Head of Digital Product.  Their decisions and actions will also be guided by continuous analysis of the external market and/or user research and feedback, expert opinions, and actual usage patterns to determine current and future needs and potential opportunities.  They will become the voice of the customer, will facilitate uptake of products by planning the development of product collateral with product marketing, and monitor product performance.  They will be the driver behind the rollout of products trials and new product launches and own the brand product strategy. 
The chosen individual will be competent in working solo and collaboratively to achieve the desired deployment rate.  Impressive communication skills and a positive attitude towards the products are essential to influence others to achieve product optimisation. 
 
 
Key Responsibilities…
 
 
Manage the product strategy for the meetings and events brand/s
Enhance attendee meeting and events engagement through products and solutions
Help to build and foster a collaborative relationship with other functions within the business to create alignment and value. 
Seek opportunities to deliver additional value and business insights for our internal and partner businesses. 
Be a critical thinker and evaluate what problems should be solved and what should be managed by other products within the broader corporate technology area. 
Work closely with the product management team to help identify opportunities for greater integration capabilities for meeting and event products and solutions.
Evolve the Business Vision by working closely with stakeholders to understand their needs for both existing and potential technology products  
Deliver Technology Product Roadmaps in line with the business vision that clearly describes near term, intermediate-term, and long-term visions 
Manage functional dependencies between products using common platforms and the need for integrated solutions. 
Develop clear messaging and positioning of the products to both the internal and external stakeholders 
Deliver deployment & adoption measurement and reporting 
Work with stakeholders to develop training & support material to drive adoption. 
Customer Sales Support or Meeting and Event attendance as required

 
Experience and Qualifications…
 
 
Product Management Experience – desirable  
Demonstrated experience in deployment and optimisation of technology products – essential 
A solid understanding of the corporate travel market & available products – essential 
Ability to communicate with business stakeholders and/or customers about the product’s features & benefits – essential 
Technical pre-sales experience – desirable 
Operational Understanding of the Business – desirable 
 
 
Benefits include…
 
 
Generous remuneration structure 
Travel discounts, in-house financial and health services, option to access to internal 24/7 gym 
Global career opportunities in a network of brands and businesses 
Ongoing training and development 
Regular awards nights, conferences, social events, and the opportunity to attend global awards internationally (Las Vegas in 2019) 
 
 
We do things a little differently…
 
 
We do things a little differently around here. We do things the FCTG Way.
We have a unique culture and an irreverent DNA based on a proven mix of ideas, values and ways of working that have helped shape our business over the past 40+ years.Across all our brands, we take our business seriously but not ourselves. We take leaps of faith, have trust in our teams and work collaboratively to achieve our goals. That’s the FCTG Way.
If you think you have FCTG DNA, reach out today.