Job Description

About the Opportunity
Flight Centre Travel Group (FCTG) is looking for a Project Coordinator to assist the Project Manager with Flight Centre Brand’s Leisure Contact Centre’s ongoing projects.
This role involves monitoring project plans, schedules, initiatives, improvements and organising and participating in stakeholder meetings, and ensuring that project deadlines are met in a timely manner.
You will perform various coordinating tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and handling internal queries.
As a project coordinator, you will need to be able to work on tight deadlines, be competent in using Microsoft Office applications such as Word and Excel, and have exceptional verbal, written, and presentation skills.
 
What you will be doing:
Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures. 
Organizing, attending, and participating in stakeholder meetings. 
Documenting and following up on important actions and decisions from meetings. 
Preparing necessary presentation materials for meetings. 
Ensuring project deadlines are met. 
Determining project changes. 
Providing administrative support as needed. 
Undertaking project tasks as required. 
Developing project strategies. 
Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project. 
Assess project risks and issues and provide solutions where applicable. 
Ensure stakeholder views are managed towards the best solution. 
Chair and facilitate meetings where appropriate and distribute minutes to all project team members. 
Create a project management calendar for fulfilling each goal and objective
 
What you will need:
Project experience
Minimum 3 years’ experience in the Travel Industry/FCTG/Contact Centre
Bachelor’s degree/Diploma in business or related field of study
Three years of experience in a related field
Exceptional verbal, written, and presentation skills 
Ability to work effectively both independently and as part of a team 
Experience using computers for a variety of tasks 
Experience using workflow diagram tools and applications
Competency in Microsoft applications including Word, Excel, and Outlook 
Knowledge of file management, transcription, and other administrative procedures 
Ability to work on tight deadlines
Excellent time management skills
 
What’s in it for you…
Generous remuneration structure $65 to $70 k + super (based on experience) & Employee Share Scheme
Travel and accommodation discounts, in-house financial and health services, access to internal 24/7 gym & End-of-Trip facility
Ongoing training and professional development
Flexible/hybrid working environment
Brightness Of Future: Employees have the right to see a clear pathway to achieving career ambitions, and promotion and transfers from within are our preference
Global career opportunities in a network of brands and businesses
Proud Corporate Social Responsibility platform through the Flight Centre Foundation, Responsible Travel Charter, workplace giving and volunteer leave
Find our full list of benefits here: https://www.fctgcareers.com/why-work-with-us/benefits-in-each-country/australia
 
Who we are…
At Flight Centre Travel Group, our vision is to open up the world for those who want to see.
As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe. Together, we are a family.
We offer genuine opportunities for people to grow and evolve. We embrace new experiences, seize all opportunities, and empower all our people to find their Brightness of Future.
We DREAM BIG through collaboration and innovation and are supported to make incredible ideas a reality. We deliver quality, innovative digital solutions to delight our customers and achieve our strategic priorities.
Irreverence. Ownership. Egalitarianism.