Job Description

Come join Flight Centre Travel Group’s Marketing team today!
Would you like to work in a Global team for one of the Australia’s largest retail businesses within the Corporate Marketing division?
Do you enjoy true flexibility and having complete independence to make the role your own to suit your work/life balance?
About the corporate divisions
The corporate travel division of FCTG comprises a diverse range of corporate travel brands, headlined by the global powerhouses of FCM and Corporate Traveller. The direct team consists of 5 staff members across the globe and is part of a larger corporate group. The team is independent, diverse, inclusive, work’s autonomously and has the technical ability, matched with the tenacity to excel at everything they do.
The position on offer
Being the primary owner of Marketing Automation Platform (Eloqua) in the ANZ region
Through a deep understanding of our prospects, customers, and brands, you will develop and lead the in-region automation strategy to acquire, implement and retain customers.
Drive the execution and optimisation of the automation strategy ensuring that we are managing this in line with our customer journey maps and personas.
You will work to support the global Automation platform with the Global Marketing Automation Manager, assisting with implementation, administration, and adoption of Eloqua across brands, helping to ensure project and business needs are met.
There will be requirements to work, day to day on in region tactics and plans in conjunction with global projects that support the improvement of the business globally.
Primary accountabilities & objectives
Email & CRM:
Monitoring and reporting on data, metrics, analytics and optimisation
Customer journey building, campaign set up, email design, testing and execution
Ensure all solutions configured in Eloqua abide by spam and privacy laws of your regionResponsible for supporting/training new and current Eloqua users with their questions
Serve as the regional expert and top user of Eloqua cross-functionally on global teamsWork to increase adoption and functionality within FCTG to ensure “One Best Way” for EloquaManage and build the in-region automation strategy for lead generation, implementation and retention tailored across multiple personas and brandsEnd-to-end email campaign management, including email builds, QA, dynamic list segmentations and proper deploymentContinually seek opportunities to advance automation efforts. Create the logic, build and launching automation campaigns for global teamsManage and enhance A/B testing roadmap within email and providing continual results and recommendations for internal stakeholdersRegional product support – build superior level product knowledge and support best practice for implementation, program development and campaign execution
Experience:
Email Marketing
Salesforce CRM
Analytics and Reporting 
2 Years in a similar type of role
Data Management and Database Management
Marketing Automation Tools (Eloqua preferred but not required – SFMC, Adobe Campaign, Pardot)

What’s in it for YOU? 

Paid Parental Leave 
Salary on offer: $80k-100k PKG (based on experience)
Individualised Learning & Development pathway options 
Travel discounts including family and friends, health and wellness discounts, financial planning advise and more 
Brightness of future – career opportunities in a network of brands and businesses across the global – we promote from within  
Monthly awards nights, social team building events, and opportunity to attend global conference (Vegas 2022, Bali 2023)  
We are flexible when it comes to flexibility, blended working arrangements 
Corporate Health Discounts – access exclusive discounts on health insurance plans for you and your family with our partner, BUPA  
We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability – Yep, our hearts are big, mushy and green

Across our brand, we take our business seriously but not ourselves. We take leaps of faith, have trust in our teams and work collaboratively and take ownership of our business to achieve our goals. Our spirit of egalitarianism, irreverence and ownership defines the way we behave. 

The Marketing Automation Specialist role could truly take your career to new heights. This fantastic opportunity can be based in our South Brisbane, QLD HQ.