Job Description

Sales Development Coach
Applicants must reside in New York, New Jersey, Pennsylvania, or Massachusetts
Job Purpose: 
Liberty Travel’s Sales Development Coach is critical for the future success of all new travel consultants hired and onboarded into the Liberty Travel business.  As a sales development coach, you will be responsible for the nurturing and development of our new travel consultants to provide them with guidance and education to ensure they become productive member of the travel sales team as well as the sales development of our consultants not meeting their sales targets.   
The Sales Development Coach with work with the National Director of Sales & Operations and that National Director of Group Travel along with the Network Manager team to implement a program that provides support and education to our newly hired consultants within their first 12 months of hire.  This will include bi-weekly one on ones, monthly half day group meetings, and weekly power hour program for all members of the program.  In addition to the regular touchpoints with the group, the Sales Development Coach will provide ongoing feedback around the travel consultants sales process, product recommendations and customer service through customer phone call and customer email critiques.   
The successful candidate will have proven and successful track record in travel agency sales, experience developing new travel consultants and excellent product knowledge in our key markets of Caribbean and Mexico All-Inclusive and Cruise travel product.    
The Sales Development Coach is a full-time position with a dual reporting line to the Director of Sales & Operations for our Liberty Travel Store Network and the Director of Group Travel and will work closing with our Leisure Leader of Learning and Development.   
Accountabilities:
New Hire ongoing sales coaching and development
Sales Development of underperforming consultants
Content creation for program
Key Competencies:
Exemplifies Personal Drive, Operates with Integrity and Communicates with Influence
Sales Expertise
Travel Product Expertise
Customer Centricity
Time Management & Accuracy
Professionalism & Passion
Qualifications & Prior Experience
3+ years in Liberty Travel sales Role or equivalent external sales experience
Proven sales and operational results
Experience leading and developing travel sales consultants
Benefits Include:
Generous remuneration structure
Travel perks/discounts, Health & Wellness Programs and Employee Financial Wellness Services
Generous paid-time off policy 
National/International Award Nights and Conferences
Diversity & Inclusion initiatives
Benefits including vision, medical, and dental
Employee Assistance Program
401K program
Employee Share Plan
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Fun and flexible work environment
Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
Employee giving program
Annual Charity Trip
Office Environmental Program
1 Volunteer Day per Calendar Year

Location: Remote, US
Applicants must reside in New York, New Jersey, Pennsylvania, or Massachusetts
Our number one philosophy? Our people. Flight Center Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com