Job Description

About the Opportunity
An exciting opportunity has become available in Flight Centre’s national HR team. This role will appeal to a motivated and driven HR Generalist who is looking to further their career by leading Injury Management for our large business.
Based in the Brisbane Head Office at South Bank and reporting directly to the HR Operations Leader, the primary focus of this role is to deliver complex case management in a commercial work environment and provide specialist advice to key business stakeholders, including our people and leaders across all Flight centre Travel Group brands and businesses.
In addition, the Injury Management (IM) role will have a strong focus on coaching and developing Business Leaders in the area of Return To Work (RTW) for both work-related and non work-related injury/illness. You will also work with our People and Culture team on initiatives to improve employee engagement and retention.
Your knowledge and expertise mean you are comfortable providing RTW advice to the businesses on insurance, wages and operational matters relating to physical and psychological workers compensation claims across each state. The successful candidate will be able to demonstrate practical experience in managing claims within a genuinely fast paced, high volume environment.
 
Role requirements:
Previous demonstrated experience in injury management, workplace rehabilitation, allied health and/or in a position with a strong return to work focus    
Genuine Commercial focus to resolving IM matters and claims
Good knowledge of national and state-based workers compensation legislation
Demonstrated experience in successfully coaching leaders through the RTW process
Capability to conduct wage reconciliations
Review and develop IM processes to ensure effective operations
HR degree / relevant qualification
Strong influencing skills with a specific flair for emotional intelligence
Excellent time management skills and an ability to work to deadlines
Strong interpersonal skills and ability to build relationships
Some interstate travel may be required
 
About the Benefits
Work with Australia’s largest travel retailer
On target earnings up to $100 k + super, based on experience
Global career opportunities in a network of brands in more than 20 countries
We embrace a hybrid workplace, with flexible and blended working arrangements
Travel discounts on flights, hotels and insurance for you, your family and friends
Thrive in a diverse and inclusive environment
Discounted financial and health services
Paid parental and volunteer leave
Access to our internal 24/7 gym 
Find our full list of benefits here: https://www.fctgcareers.com/why-work-with-us/benefits-in-each-country/australia
We’re looking for people who care about supporting our business in delivering amazing travel experiences, so if that’s you, we look forward to hearing from you. This role will give you a fantastic opportunity to continue to develop your existing skills and capabilities in a dynamic, fast paced and varied environment.