Job Description

Corporate Traveller is looking for a looking for a dynamic, customer dedicated and people centric leader to join our business as General Manager for Victoria. The General Manager is responsible for the guardianship and growth of the brand within the Victoria region. 
 

About the Opportunity
The successful team member will be required to develop outstanding relationships with internal and external stakeholders and cultivate MLR with customers to retain and grow the Corporate Traveller business. A key aspect of the role is increasing in customer satisfaction, TTV, market share and profit by working with operational teams and discipline leaders to continually enhance operational excellence. The key performance indicators used to measure the success of the role are; operational productivity, employee engagement, customer satisfaction and retention, state/brand profit , TTV growth and revenue growth.
What you will be doing: 

Lead and inspire key stakeholders both internally and externally to deliver an outstanding & consistent customer experience

Build and foster relationships across your customer base

Creates and lead an exceptional culture within your area, underpinned by the Corporate Traveller DNA and FCTG Philosophies 

Train, mentor and motivate team members to develop and achieved their desired brightness of future (BOF)

Develop, drive and execute vision, plans & goals across operational teams and customers

Have plenty of fun along the way!

What’s in it for you? 

Flexible work environment 

Global career opportunities in a network of brands and businesses 

Ongoing training and professional development 

Travel discounts and deals bookable through our internal team of travel agents, Travelwise 

Discounted financial and health services through our Moneywise and Healthwise businesses