*Join one of the world’s largest travel groups
*Be supported every step of the way, strive for greatness, the world is open to you
About the opportunity
To create, iterate and continually drive Travel Associates brand’s product, pricing and content strategy in Australia, that supports the vision, strategic objectives and growth plans set by the Global Product Leader.
This role will need to systematically work with team members to surface and manage local market customer and business needs and prioritise these to the optimal commercial and competitive success of the business. This role will be responsible for ensuring local product and content plans and results are delivered through innovation, strong leadership and communication.
Accountabilities
Strategic Product, Content Vision and Plan
Define and manage the luxury product life cycle – when do we innovate vs retire
Ensure the Brand & DNA is evident in the creation of bespoke product design and execution of new product ranges
Brand’s pricing position is clear to drive decisions and assist with deploying tactical strategies with sales and ops teams
Create and drive a compelling product and content strategic plan that is fully aligned to Travel Associates vision and objectives & for new customer segments
Thorough understanding of the competitive landscape to identify opportunity or a lack of competitiveness, accompanied by a go to market plan to overcome or capitalise
Systematic contribution to customer discovery efforts in the product teams, using a methodical process such as design thinking or lean design to directly determine customer needs and wants
Supplier Partnerships
Represent the Brand and articulate plans and goals to suppliers where required
Ensure our Supplier Partnership teams understand the key USPs of the brand and the luxury sector
Capitalise on specific opportunities for the luxury market, when working with partners plans and objectives
Strong Leadership
Provide leadership and direction to the Travel Associates Product team members
Ensure the Travel Associates luxury product direction is clearly articulated and adhered to at all times
Drive the successful deployment of the strategy and plans
Ensure everyone knows what the plans and expectations and create ownership and discipline to deliver within set timeframes
Create a regular forum of key stakeholders to ensure they understand the role they play in creation, deployment and success of the strategy
Key Competencies
Strategic Thinking: Understand competitive advantages and threats, identify industry trends and market opportunities, link future thinking and concepts to daily operations, develop broad, big-picture views with clear short, medium and long-term outcomes
Influencing skills: Persuade or convince others to support an idea, agenda or direction, mobilise people to take action, explore positions and alternatives to reach outcomes that gain acceptance from all parties
Product Knowledge: Continues to develop a high level of product and destination knowledge, takes a creative approach with looking for exclusive product opportunities, looks outside of FCTG to understand market trends and new products within the market
Partnering and building relationships: Builds and sustains productive relationships
Makes effective decisions: Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action
Commercial acumen: Shows passion for improving the delivery of product with a commitment to continuous improvement, understands key business drivers and contributes to success and consistence of these drivers, understands FCTG’s Brand Strategies and works to deliver and offer new Product opportunities, entrepreneurial mindset (identifies business opportunities for the organisation), Considers cost and efficiency when making decisions, understands the levers to pull to increase sales and profitability
Effective Communication: Clearly conveys ideas and thoughts to others both verbally and in the written form, able to identify and decipher messages from non-verbal communication, considers the needs of the audience and communicates in a fashion that will best meet these needs
Education and Qualifications:
Qualifications: Essential/Desirable
Degree Qualified: Desirable
Travel Industry Experience: Essential – at least 5 years
Travel Product Experience: Essential – at least 3 years in a senior product or supply role
Benefits on offer!
Paid Parental Leave
Salary on offer: Up to $120k Plus Super (dependent on relevant experience)
Access to ongoing training- Individualised Learning & Development pathway options
Exclusive retail discounts – accessible via our employee-only portal with 350+ of Australia’s leading retailers
Travel discounts including family and friends, health and wellness discounts, financial planning advise and more
Brightness of future – career opportunities in a network of brands and businesses across the global - we promote from within
Corporate Health Discounts – access exclusive discounts on health insurance plans for you and your family with our partner, BUPA.
Monthly awards nights, social team building events, and opportunity to attend global conference (Las-Vegas 2022 )
Sustainability – The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment, visit our CSR Page.
Proud Corporate Social Responsibility platform
Across our brand, we take our business seriously but not ourselves. We take leaps of faith, have trust in our teams and work collaboratively and take ownership of our business to achieve our goals. Our spirit of egalitarianism, irreverence and ownership defines the way we behave. These are the three shared values that we place above all others. They help us make informed decisions and solidify our company culture. That’s the FCTG Way
Sound like a good fit for you? Apply now.